SLA Jobs in England

Service Level Agreement (SLA)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 139 149 199
Rank change year-on-year +10 +50 +1
Permanent jobs citing SLA 1,786 2,198 2,809
As % of all permanent jobs advertised in England 2.07% 2.48% 2.05%
As % of the Quality Assurance & Compliance category 15.01% 12.91% 12.31%
Number of salaries quoted 1,391 1,448 1,947
10th Percentile £23,500 £25,000 £23,793
25th Percentile £25,250 £30,000 £27,500
Median annual salary (50th Percentile) £32,500 £40,000 £37,500
Median % change year-on-year -18.75% +6.67% -6.25%
75th Percentile £51,998 £57,500 £53,750
90th Percentile £67,500 £72,500 £67,500
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -7.41%

All Quality Assurance and Compliance Skills
England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 11,901 17,029 22,822
As % of all permanent jobs advertised in England 13.76% 19.25% 16.66%
Number of salaries quoted 8,299 7,895 11,911
10th Percentile £27,000 £32,080 £31,250
25th Percentile £36,250 £42,500 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% -
75th Percentile £70,250 £77,500 £73,750
90th Percentile £92,500 £93,750 £90,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in England

Job postings citing SLA as a proportion of all IT jobs advertised in England.

Job vacancy trend for SLA in England

SLA
Salary Trend in England

3-month moving average salary quoted in jobs citing SLA in England.

Salary trend for SLA in England

SLA
Salary Histogram in England

Salary distribution for jobs citing SLA in England over the 6 months to 20 May 2024.

Salary histogram for SLA in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +14 480 £30,500 -22.74% 123
London +16 396 £44,000 -2.22% 137
North of England -14 340 £33,000 -11.41% 90
Midlands -12 264 £28,119 -18.50% 79
West Midlands -2 184 £28,119 -25.02% 53
South West -4 164 £37,500 +7.14% 41
North West -20 161 £28,500 -36.67% 56
Yorkshire +7 139 £35,000 +8.70% 28
East of England -41 138 £32,500 -39.25% 57
East Midlands -17 80 £28,500 -10.94% 26
North East -1 40 £35,000 -4.76% 6
SLA
UK

SLA
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 188 (10.53%) Microsoft Exchange
2 80 (4.48%) SharePoint
3 36 (2.02%) WebLogic
4 14 (0.78%) Oracle Service Bus
5 9 (0.50%) CMS
5 9 (0.50%) IIS
6 6 (0.34%) Confluence
7 5 (0.28%) JBoss
8 3 (0.17%) Apache Spark
8 3 (0.17%) IBM Notes
8 3 (0.17%) Moodle
8 3 (0.17%) WordPress
9 2 (0.11%) Exchange Server 2013
9 2 (0.11%) SharePoint Server
9 2 (0.11%) Skype for Business
10 1 (0.056%) Exchange Server 2007
10 1 (0.056%) Exchange Server 2010
10 1 (0.056%) OpenEdge
10 1 (0.056%) OpenStack
10 1 (0.056%) WebSphere
Applications
1 298 (16.69%) Microsoft Office
2 82 (4.59%) Microsoft Excel
3 28 (1.57%) Microsoft PowerPoint
4 20 (1.12%) MS Visio
5 12 (0.67%) Spreadsheet
6 6 (0.34%) Microsoft Project
7 4 (0.22%) Adobe Creative Suite
8 2 (0.11%) Trello
9 1 (0.056%) 1Password
Business Applications
1 43 (2.41%) Salesforce CRM
2 18 (1.01%) Remedy ITSM
2 18 (1.01%) SAP S/4HANA
3 17 (0.95%) SAP Oil and Gas
4 13 (0.73%) Infor SunSystems
4 13 (0.73%) iTrent
5 5 (0.28%) Fidessa
5 5 (0.28%) Temenos T24
6 4 (0.22%) Endur
6 4 (0.22%) Workday HCM
7 3 (0.17%) Dynamics CRM
7 3 (0.17%) Unit4 Business World
8 2 (0.11%) Adaptiv
8 2 (0.11%) assyst
8 2 (0.11%) Elite 3E
8 2 (0.11%) Oracle ERP
9 1 (0.056%) Carpe Diem
9 1 (0.056%) Dynamics NAV
9 1 (0.056%) Sage 200
9 1 (0.056%) Sage 50
Cloud Services
1 478 (26.76%) Microsoft 365
2 277 (15.51%) Azure
3 158 (8.85%) SaaS
4 76 (4.26%) AWS
5 56 (3.14%) Entra ID
6 30 (1.68%) Power Platform
7 27 (1.51%) Mimecast
8 26 (1.46%) Dynamics 365
9 25 (1.40%) OneDrive
10 23 (1.29%) Power Automate
11 21 (1.18%) Cloud Computing
12 20 (1.12%) GCP
12 20 (1.12%) Snowflake
13 16 (0.90%) Azure DevOps
13 16 (0.90%) IaaS
14 13 (0.73%) Google Workspace
15 12 (0.67%) PaaS
16 8 (0.45%) Amazon CloudWatch
17 6 (0.34%) Azure AKS
17 6 (0.34%) PowerApps
Communications & Networking
1 158 (8.85%) Firewall
2 117 (6.55%) DNS
3 108 (6.05%) VPN
4 104 (5.82%) DHCP
5 101 (5.66%) LAN
6 86 (4.82%) WAN
7 85 (4.76%) TCP/IP
8 77 (4.31%) Wi-Fi
9 54 (3.02%) SAN
10 53 (2.97%) Internet
10 53 (2.97%) Wireless
11 35 (1.96%) VoIP
12 22 (1.23%) SD-WAN
12 22 (1.23%) WLAN
13 21 (1.18%) VLAN
14 20 (1.12%) MPLS
14 20 (1.12%) Network Security
14 20 (1.12%) OSPF
15 19 (1.06%) Broadband
16 16 (0.90%) BGP
Database & Business Intelligence
1 70 (3.92%) SQL Server
2 32 (1.79%) Amazon RDS
3 23 (1.29%) Elasticsearch
4 21 (1.18%) Tableau
5 19 (1.06%) MySQL
5 19 (1.06%) Oracle Database
6 14 (0.78%) Oracle Database 10g
6 14 (0.78%) Oracle Database 11g
6 14 (0.78%) VLDB
7 13 (0.73%) BusinessObjects
8 10 (0.56%) Power BI
9 9 (0.50%) Relational Database
10 8 (0.45%) DB2
11 6 (0.34%) Azure SQL Database
12 5 (0.28%) PostgreSQL
12 5 (0.28%) RDBMS
13 3 (0.17%) MariaDB
13 3 (0.17%) SQL Server Integration Services
14 2 (0.11%) Data Lake
14 2 (0.11%) Oracle ODI
Development Applications
1 54 (3.02%) JIRA
2 5 (0.28%) Git
2 5 (0.28%) Jenkins
2 5 (0.28%) Octopus Deploy
2 5 (0.28%) SonarQube
2 5 (0.28%) TeamCity
3 4 (0.22%) Postman
4 3 (0.17%) Bitbucket
4 3 (0.17%) Subversion
5 1 (0.056%) CircleCI
5 1 (0.056%) git-flow
5 1 (0.056%) GitLab
5 1 (0.056%) MSI
5 1 (0.056%) Oracle APEX
5 1 (0.056%) Sourcetree
5 1 (0.056%) Visual Studio
General
1 886 (49.61%) Social Skills
2 386 (21.61%) Finance
3 247 (13.83%) Analytical Skills
4 184 (10.30%) Law
5 153 (8.57%) Inclusion and Diversity
6 113 (6.33%) Organisational Skills
7 96 (5.38%) Retail
8 92 (5.15%) Billing
9 82 (4.59%) Telecoms
10 54 (3.02%) Legal
11 53 (2.97%) Banking
12 47 (2.63%) Public Sector
13 43 (2.41%) Marketing
14 39 (2.18%) Presentation Skills
15 38 (2.13%) Manufacturing
16 30 (1.68%) Back Office
17 27 (1.51%) Police
18 23 (1.29%) Fire and Rescue
19 22 (1.23%) Documentation Skills
20 13 (0.73%) Environmental Health
Job Titles
1 308 (17.25%) Analyst
2 231 (12.93%) Senior
3 222 (12.43%) Service Manager
4 193 (10.81%) Support Engineer
5 162 (9.07%) IT Support
6 146 (8.17%) Service Delivery Manager
7 145 (8.12%) Support Analyst
8 144 (8.06%) Delivery Manager
9 129 (7.22%) Lead
10 118 (6.61%) Service Analyst
11 115 (6.44%) Service Desk Analyst
12 103 (5.77%) Senior Manager
13 100 (5.60%) Senior Service Manager
14 97 (5.43%) Applications Support
15 95 (5.32%) Senior Delivery Manager
15 95 (5.32%) Senior Service Delivery Manager
16 92 (5.15%) IT Engineer
17 81 (4.54%) Infrastructure Engineer
18 79 (4.42%) Team Leader
19 74 (4.14%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 28 (1.57%) HTML
2 25 (1.40%) CSS
3 23 (1.29%) Spring
4 22 (1.23%) J2EE
4 22 (1.23%) Java EE
5 21 (1.18%) .NET
6 7 (0.39%) ADSI
6 7 (0.39%) FIX Protocol
6 7 (0.39%) LDAP
7 6 (0.34%) .NET Framework
7 6 (0.34%) ARM Templates
7 6 (0.34%) EDI
7 6 (0.34%) OLE
7 6 (0.34%) REST
7 6 (0.34%) Web Services
8 5 (0.28%) 802.1X
8 5 (0.28%) AngularJS
8 5 (0.28%) Azure Blueprints
8 5 (0.28%) Elastic Stack
8 5 (0.28%) NETCONF
Miscellaneous
1 191 (10.69%) Self-Motivation
2 115 (6.44%) Driving Licence
3 100 (5.60%) Video Conferencing
4 90 (5.04%) Digital Signage
5 89 (4.98%) Video\Live Streaming
6 82 (4.59%) Management Information System
7 57 (3.19%) Data Centre
8 41 (2.30%) Onboarding
9 27 (1.51%) EPoS
10 25 (1.40%) Clustering
11 22 (1.23%) Life Science
11 22 (1.23%) Replication
12 18 (1.01%) Team-Oriented Environment
13 17 (0.95%) BYOD
13 17 (0.95%) IoT
14 14 (0.78%) Product Ownership
15 11 (0.62%) PKI
16 10 (0.56%) Mobile App
16 10 (0.56%) Operational Technology
16 10 (0.56%) Public Cloud
Operating Systems
1 558 (31.24%) Windows
2 247 (13.83%) Windows Server
3 156 (8.73%) Windows 10
4 104 (5.82%) Linux
5 66 (3.70%) Unix
6 50 (2.80%) Windows Server 2016
7 49 (2.74%) Windows Server 2019
8 47 (2.63%) Apple iOS
9 41 (2.30%) Windows Server 2012
10 35 (1.96%) Android
11 22 (1.23%) AIX
12 16 (0.90%) Windows 7
13 15 (0.84%) Solaris
14 13 (0.73%) Mac OS
15 9 (0.50%) Red Hat Enterprise Linux
15 9 (0.50%) Windows 8
16 8 (0.45%) CentOS
16 8 (0.45%) Ubuntu
16 8 (0.45%) Windows Server 2008
17 4 (0.22%) Debian
Processes & Methodologies
1 655 (36.67%) Customer Service
2 506 (28.33%) ITIL
3 473 (26.48%) Problem-Solving
4 322 (18.03%) Service Delivery
5 252 (14.11%) Service Management
6 203 (11.37%) Incident Management
7 186 (10.41%) Mentoring
8 156 (8.73%) Continuous Improvement
9 140 (7.84%) Infrastructure Engineering
10 134 (7.50%) Contract Negotiation
11 133 (7.45%) ITSM
12 124 (6.94%) Time Management
13 117 (6.55%) Change Management
13 117 (6.55%) Performance Management
14 113 (6.33%) Presales
15 110 (6.16%) Logistics
16 107 (5.99%) Customer Experience
17 104 (5.82%) Problem Management
18 101 (5.66%) Cybersecurity
19 99 (5.54%) CRM
Programming Languages
1 157 (8.79%) SQL
2 65 (3.64%) PowerShell
3 41 (2.30%) JavaScript
4 38 (2.13%) Java
5 36 (2.02%) Python
6 23 (1.29%) Shell Script
7 22 (1.23%) Bash
8 21 (1.18%) C#
9 20 (1.12%) T-SQL
10 15 (0.84%) PL/SQL
11 10 (0.56%) ActionScript
11 10 (0.56%) VB
12 6 (0.34%) Perl
13 5 (0.28%) Bicep
13 5 (0.28%) Ruby
14 2 (0.11%) PHP
15 1 (0.056%) C
15 1 (0.056%) Progress 4GL
15 1 (0.056%) VB.NET
15 1 (0.056%) VBScript
Qualifications
1 196 (10.97%) Degree
2 188 (10.53%) Security Cleared
3 98 (5.49%) SC Cleared
4 67 (3.75%) Microsoft Certification
5 54 (3.02%) ITIL Certification
6 50 (2.80%) Cisco Certification
7 46 (2.58%) BPSS Clearance
8 43 (2.41%) CCNA
9 34 (1.90%) CCNP
10 31 (1.74%) MCP
11 29 (1.62%) A+ Certification
11 29 (1.62%) DV Cleared
12 28 (1.57%) Azure Certification
12 28 (1.57%) DBS Check
13 20 (1.12%) ITIL Foundation Certificate
14 19 (1.06%) Computer Science Degree
15 16 (0.90%) HND
15 16 (0.90%) Network+ Certification
16 12 (0.67%) HNC
16 12 (0.67%) MCSE
Quality Assurance & Compliance
1 48 (2.69%) GDPR
2 39 (2.18%) ISO/IEC 27001
3 36 (2.02%) PCI DSS
4 23 (1.29%) Cyber Essentials
5 22 (1.23%) QA
6 14 (0.78%) ISO 9001
6 14 (0.78%) PMO
7 12 (0.67%) Accessibility
8 6 (0.34%) HIPAA
9 5 (0.28%) NIST
10 2 (0.11%) COBIT
10 2 (0.11%) Disclosure Scotland
10 2 (0.11%) GRC
10 2 (0.11%) ISO/IEC 20000
10 2 (0.11%) NEBOSH
11 1 (0.056%) COSHH
11 1 (0.056%) Data Quality
11 1 (0.056%) HMG Security Policy Framework
11 1 (0.056%) ISO 14001
11 1 (0.056%) Sarbanes-Oxley
System Software
1 444 (24.86%) Active Directory
2 114 (6.38%) VMware Infrastructure
3 71 (3.98%) Hyper-V
4 31 (1.74%) KVM
5 25 (1.40%) Firmware
6 22 (1.23%) vSphere
7 16 (0.90%) Virtual Desktop
8 15 (0.84%) VMware ESXi
8 15 (0.84%) XenApp
9 14 (0.78%) Oracle RAC
10 10 (0.56%) OpenSSH
11 7 (0.39%) Virtual Machines
12 5 (0.28%) Docker
12 5 (0.28%) Virtual Servers
13 4 (0.22%) VMware Workstation
13 4 (0.22%) XenDesktop
14 1 (0.056%) LXC
14 1 (0.056%) Slurm Workload Manager
14 1 (0.056%) Squid
14 1 (0.056%) Veritas Cluster Server
Systems Management
1 98 (5.49%) Microsoft Intune
2 67 (3.75%) SCCM
3 24 (1.34%) Single Sign-On
4 22 (1.23%) OpenSSO
5 18 (1.01%) vCenter Server
5 18 (1.01%) WSUS
6 15 (0.84%) Oracle RMAN
7 14 (0.78%) Data Guard
7 14 (0.78%) NetBackup
8 12 (0.67%) Backup Exec
9 11 (0.62%) Terraform
10 10 (0.56%) FortiGate
10 10 (0.56%) IBM BigFix
10 10 (0.56%) Kubernetes
10 10 (0.56%) PowerCLI
11 8 (0.45%) SCOM
12 6 (0.34%) Ansible
12 6 (0.34%) Jamf Pro
12 6 (0.34%) Nessus
13 5 (0.28%) Istio
Vendors
1 744 (41.66%) Microsoft
2 187 (10.47%) VMware
3 173 (9.69%) ServiceNow
4 171 (9.57%) Dell
5 121 (6.77%) Cisco
6 87 (4.87%) SAP
7 77 (4.31%) Citrix
8 73 (4.09%) Oracle
9 62 (3.47%) HP
10 56 (3.14%) Apple
11 53 (2.97%) Salesforce
12 46 (2.58%) IBM
13 44 (2.46%) Remedy
14 36 (2.02%) Meraki
15 32 (1.79%) Sophos
15 32 (1.79%) Veeam
16 30 (1.68%) NetApp
17 24 (1.34%) Google
18 22 (1.23%) Sun
19 18 (1.01%) CheckPoint