Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 90 152 248
Rank change year-on-year +62 +96 -80
Permanent jobs requiring a Support Engineer 2,441 2,159 2,268
As % of all permanent jobs advertised in England 2.82% 2.44% 1.66%
As % of the Job Titles category 2.98% 2.67% 1.72%
Number of salaries quoted 2,169 1,729 1,997
10th Percentile £24,240 £25,420 £23,900
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £33,500
Median % change year-on-year -2.99% - -1.47%
75th Percentile £42,500 £40,000 £43,750
90th Percentile £51,300 £51,400 £57,500
UK median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +21 635 £34,500 +9.52% 195
Midlands +61 421 £30,000 - 93
North of England +43 410 £30,000 -2.25% 119
London -1 391 £40,000 +5.26% 160
South West +24 365 £32,500 +0.78% 89
West Midlands +76 230 £30,000 -7.69% 51
East of England +27 218 £31,000 -2.92% 55
East Midlands +30 186 £30,000 +8.11% 42
Yorkshire +72 175 £32,500 +11.11% 43
North West -1 175 £28,000 -8.77% 67
North East +38 60 £32,500 -5.80% 9
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,304 (53.42%) Windows
2 1,091 (44.69%) Microsoft
3 1,058 (43.34%) Microsoft 365
4 967 (39.61%) Active Directory
5 760 (31.13%) Azure
6 746 (30.56%) Social Skills
7 585 (23.97%) Windows Server
8 497 (20.36%) Customer Service
9 496 (20.32%) Problem-Solving
10 454 (18.60%) Firewall
11 439 (17.98%) VMware
12 405 (16.59%) Microsoft Exchange
13 398 (16.30%) Windows 10
14 388 (15.90%) ITIL
15 367 (15.03%) Microsoft Office
16 327 (13.40%) Degree
17 310 (12.70%) VMware Infrastructure
18 306 (12.54%) Hyper-V
19 297 (12.17%) SQL
20 289 (11.84%) SharePoint
21 284 (11.63%) Microsoft Intune
22 273 (11.18%) Entra ID
23 266 (10.90%) Finance
24 250 (10.24%) Linux
25 239 (9.79%) DNS
26 213 (8.73%) Driving Licence
27 212 (8.68%) Cisco
28 209 (8.56%) SQL Server
29 194 (7.95%) Analytical Skills
30 193 (7.91%) SLA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 405 (16.59%) Microsoft Exchange
2 289 (11.84%) SharePoint
3 29 (1.19%) Skype for Business
4 27 (1.11%) IIS
5 25 (1.02%) Confluence
5 25 (1.02%) Exchange Server 2013
6 21 (0.86%) Exchange Server 2010
7 20 (0.82%) Apache
8 14 (0.57%) Exchange Server 2007
9 12 (0.49%) SharePoint 2010
9 12 (0.49%) SharePoint 2013
10 9 (0.37%) CMS
11 6 (0.25%) Exchange Server 2000
11 6 (0.25%) Tomcat
11 6 (0.25%) WordPress
12 4 (0.16%) JBoss
12 4 (0.16%) SAS
12 4 (0.16%) WebSphere
13 2 (0.082%) EPiServer
13 2 (0.082%) Exchange Server 2003
Applications
1 367 (15.03%) Microsoft Office
2 74 (3.03%) Microsoft Excel
3 25 (1.02%) Microsoft PowerPoint
4 7 (0.29%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.082%) AutoCAD
7 2 (0.082%) Revit
8 1 (0.041%) MS Visio
Business Applications
1 5 (0.20%) Sage X3
1 5 (0.20%) Salesforce CRM
2 4 (0.16%) Dynamics CRM
3 3 (0.12%) Eikon
4 2 (0.082%) Oracle Receivables
5 1 (0.041%) Carpe Diem
5 1 (0.041%) Elite 3E
5 1 (0.041%) Endur
5 1 (0.041%) Findur
5 1 (0.041%) JDE EnterpriseOne
5 1 (0.041%) Payment Gateway
5 1 (0.041%) Remedy ITSM
Cloud Services
1 1,058 (43.34%) Microsoft 365
2 760 (31.13%) Azure
3 273 (11.18%) Entra ID
4 136 (5.57%) AWS
5 111 (4.55%) OneDrive
6 53 (2.17%) SaaS
7 51 (2.09%) GCP
8 39 (1.60%) Mimecast
9 31 (1.27%) Google Workspace
9 31 (1.27%) IaaS
10 29 (1.19%) Dynamics 365
11 24 (0.98%) Power Platform
12 22 (0.90%) PaaS
12 22 (0.90%) WhatsApp
13 11 (0.45%) OpenShift
14 10 (0.41%) Azure Sentinel
15 8 (0.33%) Azure DevOps
15 8 (0.33%) Cloud Computing
15 8 (0.33%) Nutanix
15 8 (0.33%) Power Automate
Communications & Networking
1 454 (18.60%) Firewall
2 239 (9.79%) DNS
3 173 (7.09%) DHCP
4 168 (6.88%) Wi-Fi
5 164 (6.72%) WAN
6 161 (6.60%) VPN
7 157 (6.43%) TCP/IP
8 155 (6.35%) LAN
9 135 (5.53%) Wireless
10 127 (5.20%) VoIP
11 121 (4.96%) SAN
12 106 (4.34%) VLAN
13 59 (2.42%) Internet
14 57 (2.34%) Remote Desktop
15 50 (2.05%) Network Security
16 35 (1.43%) PBX
17 34 (1.39%) Skype
18 32 (1.31%) Cisco IOS
19 25 (1.02%) NAS
20 24 (0.98%) Ethernet
Database & Business Intelligence
1 209 (8.56%) SQL Server
2 73 (2.99%) MySQL
3 57 (2.34%) Amazon RDS
4 36 (1.47%) PostgreSQL
5 19 (0.78%) Relational Database
6 18 (0.74%) MongoDB
7 10 (0.41%) DB2
7 10 (0.41%) MariaDB
8 9 (0.37%) Power BI
9 6 (0.25%) Oracle Database
10 5 (0.20%) SQL Server Analysis Services
10 5 (0.20%) SQL Server Reporting Services
11 4 (0.16%) Azure SQL Database
11 4 (0.16%) Data Lake
11 4 (0.16%) GIS
11 4 (0.16%) SQL Server Integration Services
12 3 (0.12%) Big Data
12 3 (0.12%) EDRMS
12 3 (0.12%) RDBMS
13 2 (0.082%) BusinessObjects
Development Applications
1 66 (2.70%) JIRA
2 15 (0.61%) Bitbucket
3 14 (0.57%) Eclipse
3 14 (0.57%) Jenkins
4 11 (0.45%) IBM UrbanCode
5 10 (0.41%) Git
6 9 (0.37%) Visual Studio
7 4 (0.16%) GitLab
8 3 (0.12%) MSI
8 3 (0.12%) Octopus Deploy
8 3 (0.12%) TeamCity
9 2 (0.082%) HP UFT
9 2 (0.082%) Hudson
9 2 (0.082%) IntelliJ
9 2 (0.082%) JMeter
9 2 (0.082%) LoadRunner
9 2 (0.082%) MSTest
9 2 (0.082%) Selenium
9 2 (0.082%) Team Foundation Server
10 1 (0.041%) Gradle
General
1 746 (30.56%) Social Skills
2 266 (10.90%) Finance
3 194 (7.95%) Analytical Skills
4 137 (5.61%) Telecoms
5 125 (5.12%) Organisational Skills
6 104 (4.26%) Manufacturing
7 88 (3.61%) Law
8 54 (2.21%) Documentation Skills
9 51 (2.09%) Retail
10 45 (1.84%) Banking
11 42 (1.72%) Inclusion and Diversity
12 40 (1.64%) Automotive
13 37 (1.52%) Legal
14 32 (1.31%) Pharmaceutical
15 28 (1.15%) Public Sector
16 27 (1.11%) Marketing
17 25 (1.02%) Military
18 22 (0.90%) Games
19 19 (0.78%) Electronics
20 16 (0.66%) Back Office
Libraries, Frameworks & Software Standards
1 53 (2.17%) .NET
2 46 (1.88%) REST
3 44 (1.80%) Web Services
4 38 (1.56%) SOAP
5 34 (1.39%) CSS
6 31 (1.27%) HTML
7 20 (0.82%) XML
8 13 (0.53%) Ajax
8 13 (0.53%) AngularJS
8 13 (0.53%) JDBC
8 13 (0.53%) ODBC
8 13 (0.53%) XHTML
9 11 (0.45%) JSON
10 10 (0.41%) .NET Framework
11 9 (0.37%) ASP.NET
11 9 (0.37%) LAPP Stack
11 9 (0.37%) LDAP
12 8 (0.33%) ADSI
13 7 (0.29%) React
13 7 (0.29%) XSLT
Miscellaneous
1 213 (8.73%) Driving Licence
2 79 (3.24%) Self-Motivation
3 57 (2.34%) Replication
4 56 (2.29%) Onboarding
5 48 (1.97%) Clustering
6 47 (1.93%) Management Information System
7 45 (1.84%) Data Centre
8 44 (1.80%) Video Conferencing
9 36 (1.47%) Smartphone
10 33 (1.35%) Fat Client
10 33 (1.35%) Thin Client
11 32 (1.31%) Enterprise Storage
12 31 (1.27%) EPoS
13 27 (1.11%) Public Cloud
14 26 (1.07%) CCTV
15 25 (1.02%) Enterprise Software
16 20 (0.82%) iPad
16 20 (0.82%) iPhone
17 19 (0.78%) Client/Server
18 17 (0.70%) Foreign Exchange (FX)
Operating Systems
1 1,304 (53.42%) Windows
2 585 (23.97%) Windows Server
3 398 (16.30%) Windows 10
4 250 (10.24%) Linux
5 134 (5.49%) Mac OS
6 124 (5.08%) Windows Server 2012
7 89 (3.65%) Windows Server 2016
8 81 (3.32%) Windows 7
9 78 (3.20%) Windows Server 2019
10 74 (3.03%) Android
11 68 (2.79%) Apple iOS
12 40 (1.64%) Windows Server 2008
13 38 (1.56%) Unix
14 31 (1.27%) AIX
15 30 (1.23%) Mac OS X
16 19 (0.78%) Windows 8
17 17 (0.70%) CentOS
18 13 (0.53%) Ubuntu
19 11 (0.45%) VMS
20 7 (0.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 497 (20.36%) Customer Service
2 496 (20.32%) Problem-Solving
3 388 (15.90%) ITIL
4 177 (7.25%) Infrastructure Engineering
5 99 (4.06%) Cybersecurity
6 96 (3.93%) Service Delivery
7 92 (3.77%) Service Management
8 90 (3.69%) Continuous Improvement
9 83 (3.40%) Customer Requirements
10 81 (3.32%) Computer Science
11 79 (3.24%) Customer Experience
11 79 (3.24%) Incident Management
12 78 (3.20%) Agile
12 78 (3.20%) Time Management
13 76 (3.11%) Mentoring
14 63 (2.58%) Migration
15 62 (2.54%) Asset Management
16 61 (2.50%) Change Management
17 58 (2.38%) ITSM
17 58 (2.38%) Mobile Device Management
Programming Languages
1 297 (12.17%) SQL
2 169 (6.92%) PowerShell
3 66 (2.70%) C#
4 65 (2.66%) Python
5 61 (2.50%) Java
6 35 (1.43%) Bash
7 33 (1.35%) VB
8 30 (1.23%) JavaScript
9 27 (1.11%) C++
10 24 (0.98%) C
11 20 (0.82%) T-SQL
12 14 (0.57%) Perl
12 14 (0.57%) PL/SQL
13 11 (0.45%) ActionScript
13 11 (0.45%) Groovy
14 9 (0.37%) PHP
15 7 (0.29%) XPath
16 5 (0.20%) Shell Script
16 5 (0.20%) VBA
17 4 (0.16%) VBScript
Qualifications
1 327 (13.40%) Degree
2 171 (7.01%) Microsoft Certification
3 163 (6.68%) Security Cleared
4 85 (3.48%) SC Cleared
5 80 (3.28%) Cisco Certification
6 76 (3.11%) CCNA
7 74 (3.03%) DBS Check
8 55 (2.25%) Computer Science Degree
9 50 (2.05%) ITIL Certification
10 48 (1.97%) MCP
11 46 (1.88%) Azure Certification
12 43 (1.76%) A+ Certification
13 41 (1.68%) DV Cleared
14 38 (1.56%) Network+ Certification
15 34 (1.39%) HNC
15 34 (1.39%) ITIL Foundation Certificate
16 32 (1.31%) MCSE
17 29 (1.19%) Master's Degree
18 22 (0.90%) MBA
19 20 (0.82%) HND
Quality Assurance & Compliance
1 193 (7.91%) SLA
2 53 (2.17%) GDPR
3 20 (0.82%) Cyber Essentials
4 15 (0.61%) PCI DSS
5 14 (0.57%) ISO/IEC 27001
6 7 (0.29%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.082%) ISO 14001
9 2 (0.082%) NIST
10 1 (0.041%) Cyber Essentials PLUS
10 1 (0.041%) GxP
System Software
1 967 (39.61%) Active Directory
2 310 (12.70%) VMware Infrastructure
3 306 (12.54%) Hyper-V
4 87 (3.56%) VMware ESXi
5 46 (1.88%) vSphere
6 34 (1.39%) XenApp
7 29 (1.19%) Virtual Desktop
8 23 (0.94%) Virtual Machines
9 21 (0.86%) XenDesktop
10 18 (0.74%) Firmware
11 17 (0.70%) Terminal Services
12 14 (0.57%) KVM
13 12 (0.49%) Docker
14 10 (0.41%) OpenSSH
15 8 (0.33%) NFS
15 8 (0.33%) VMware Workstation
16 6 (0.25%) Virtual Servers
16 6 (0.25%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 2 (0.082%) VMware Server
Systems Management
1 284 (11.63%) Microsoft Intune
2 160 (6.55%) SCCM
3 33 (1.35%) vCenter Server
4 31 (1.27%) Jamf Pro
5 19 (0.78%) Backup Exec
5 19 (0.78%) Terraform
6 18 (0.74%) NetBackup
7 15 (0.61%) Cisco CUCM
8 14 (0.57%) Ansible
9 13 (0.53%) ServiceCenter
9 13 (0.53%) WMI
10 12 (0.49%) Progress Chef
11 11 (0.45%) Autotask
12 10 (0.41%) Failover Clustering
12 10 (0.41%) IBM BigFix
12 10 (0.41%) PowerCLI
12 10 (0.41%) SCOM
13 8 (0.33%) Kubernetes
13 8 (0.33%) Microsoft Clustering
13 8 (0.33%) Microsoft Data Protection Manager
Vendors
1 1,091 (44.69%) Microsoft
2 439 (17.98%) VMware
3 212 (8.68%) Cisco
4 189 (7.74%) Citrix
5 133 (5.45%) Apple
6 116 (4.75%) Veeam
7 101 (4.14%) HP
8 75 (3.07%) Dell
9 68 (2.79%) Google
10 66 (2.70%) Sophos
11 64 (2.62%) Oracle
12 47 (1.93%) Meraki
13 44 (1.80%) IBM
14 39 (1.60%) ServiceNow
15 35 (1.43%) Palo Alto
16 34 (1.39%) Fortinet
17 33 (1.35%) Draytek
18 30 (1.23%) ConnectWise
19 26 (1.07%) Aruba
19 26 (1.07%) SolarWinds