Service Analyst Jobs in England

Service Analyst
UK > England

The median Service Analyst salary in England is £27,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 319 379 393
Rank change year-on-year +60 +14 -40
Permanent jobs requiring a Service Analyst 757 757 1,265
As % of all permanent jobs advertised in England 0.88% 0.86% 0.92%
As % of the Job Titles category 0.93% 0.93% 0.96%
Number of salaries quoted 586 613 991
10th Percentile £22,000 £22,000 £21,000
25th Percentile £23,999 £24,150 £23,750
Median annual salary (50th Percentile) £27,500 £29,000 £27,500
Median % change year-on-year -5.17% +5.45% -
75th Percentile £34,500 £37,500 £38,750
90th Percentile £45,000 £48,750 £62,500
UK median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Analyst in England

Service Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Analyst in England.

Salary trend for Service Analyst in England

Service Analyst
Salary Histogram in England

Salary distribution for jobs citing Service Analyst in England over the 6 months to 20 May 2024.

Salary histogram for Service Analyst in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +83 224 £24,500 -2.00% 37
London +30 155 £35,250 +0.71% 20
South East -45 114 £26,000 -5.45% 30
North West +23 110 £24,250 -5.09% 19
Midlands +7 101 £28,165 -2.04% 18
South West +46 100 £27,500 - 13
Yorkshire +108 86 £24,500 +2.83% 15
West Midlands +18 70 £27,500 -5.17% 11
East of England +23 62 £26,500 +7.18% 22
East Midlands -10 31 £28,165 +4.31% 7
North East +7 28 £24,500 - 4
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Analyst in the job title.

1 355 (46.90%) Microsoft
2 348 (45.97%) Social Skills
3 308 (40.69%) Windows
4 293 (38.71%) Active Directory
5 282 (37.25%) Customer Service
6 273 (36.06%) Microsoft 365
7 242 (31.97%) ITIL
8 196 (25.89%) Problem-Solving
9 145 (19.15%) Microsoft Office
10 126 (16.64%) Finance
11 123 (16.25%) Analytical Skills
12 118 (15.59%) SLA
13 115 (15.19%) Windows 10
14 105 (13.87%) ITSM
15 84 (11.10%) Azure
16 82 (10.83%) Incident Management
17 76 (10.04%) Time Management
18 74 (9.78%) ServiceNow
19 73 (9.64%) Windows Server
19 73 (9.64%) Law
20 72 (9.51%) Microsoft Exchange
21 71 (9.38%) Service Management
22 66 (8.72%) Inclusion and Diversity
23 65 (8.59%) LAN
24 58 (7.66%) Service Delivery
25 57 (7.53%) Degree
26 55 (7.27%) Banking
27 53 (7.00%) VPN
28 50 (6.61%) Retail
29 48 (6.34%) SharePoint

Service Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (9.51%) Microsoft Exchange
2 48 (6.34%) SharePoint
3 23 (3.04%) Confluence
4 3 (0.40%) IBM Notes
5 2 (0.26%) Exchange Server 2003
5 2 (0.26%) Exchange Server 2007
5 2 (0.26%) Exchange Server 2010
5 2 (0.26%) Exchange Server 2013
6 1 (0.13%) CMS
6 1 (0.13%) Skype for Business
Applications
1 145 (19.15%) Microsoft Office
2 32 (4.23%) Microsoft Excel
3 18 (2.38%) Microsoft PowerPoint
4 2 (0.26%) Chatbot
4 2 (0.26%) Microsoft Project
4 2 (0.26%) MS Visio
5 1 (0.13%) Spreadsheet
Business Applications
1 3 (0.40%) Elite 3E
2 2 (0.26%) assyst
3 1 (0.13%) Aladdin
3 1 (0.13%) Carpe Diem
3 1 (0.13%) Remedy ITSM
Cloud Services
1 273 (36.06%) Microsoft 365
2 84 (11.10%) Azure
3 34 (4.49%) SaaS
4 25 (3.30%) Entra ID
5 21 (2.77%) Mimecast
6 19 (2.51%) OneDrive
7 17 (2.25%) AWS
8 13 (1.72%) Power Platform
9 7 (0.92%) Snowflake
10 5 (0.66%) Power Automate
11 4 (0.53%) PaaS
12 2 (0.26%) Dynamics 365
12 2 (0.26%) GCP
12 2 (0.26%) Google Drive
12 2 (0.26%) Google Workspace
12 2 (0.26%) WhatsApp
13 1 (0.13%) Asana
13 1 (0.13%) Cloud Computing
13 1 (0.13%) Google Sheets
13 1 (0.13%) Zapier
Communications & Networking
1 65 (8.59%) LAN
2 53 (7.00%) VPN
3 45 (5.94%) TCP/IP
4 44 (5.81%) DNS
5 41 (5.42%) WAN
6 34 (4.49%) VoIP
7 33 (4.36%) Firewall
8 27 (3.57%) DHCP
9 25 (3.30%) Internet
10 21 (2.77%) Wireless
11 16 (2.11%) Remote Desktop
12 13 (1.72%) Wi-Fi
13 11 (1.45%) Broadband
14 3 (0.40%) SSL
15 2 (0.26%) Cisco IOS
15 2 (0.26%) Skype
15 2 (0.26%) Structured Cabling
15 2 (0.26%) VLAN
15 2 (0.26%) Wireshark
16 1 (0.13%) WebEx
Database & Business Intelligence
1 13 (1.72%) Power BI
1 13 (1.72%) SQL Server
2 3 (0.40%) Tableau
3 2 (0.26%) SQL Server Integration Services
3 2 (0.26%) SQL Server Reporting Services
4 1 (0.13%) Oracle Reports
Development Applications
1 23 (3.04%) JIRA
General
1 348 (45.97%) Social Skills
2 126 (16.64%) Finance
3 123 (16.25%) Analytical Skills
4 73 (9.64%) Law
5 66 (8.72%) Inclusion and Diversity
6 55 (7.27%) Banking
7 50 (6.61%) Retail
8 35 (4.62%) Telecoms
9 33 (4.36%) Investment Banking
10 28 (3.70%) Legal
11 27 (3.57%) French Language
12 26 (3.43%) Presentation Skills
13 21 (2.77%) Public Sector
14 20 (2.64%) Digital Economy
15 19 (2.51%) Corporate Banking
16 13 (1.72%) Front Office
17 12 (1.59%) Documentation Skills
18 10 (1.32%) Organisational Skills
19 9 (1.19%) Advertising
20 8 (1.06%) German Language
Libraries, Frameworks & Software Standards
1 16 (2.11%) OLE
2 5 (0.66%) XML
3 2 (0.26%) .NET
3 2 (0.26%) EDI
4 1 (0.13%) Matplotlib
4 1 (0.13%) NumPy
4 1 (0.13%) Pandas
4 1 (0.13%) Seaborn
Miscellaneous
1 38 (5.02%) Self-Motivation
2 34 (4.49%) Smartphone
3 27 (3.57%) Management Information System
4 20 (2.64%) Driving Licence
5 19 (2.51%) Mobile App
6 18 (2.38%) Data Centre
7 14 (1.85%) Onboarding
8 13 (1.72%) Team-Oriented Environment
9 9 (1.19%) iPad
9 9 (1.19%) iPhone
9 9 (1.19%) Life Science
10 8 (1.06%) Derivative
10 8 (1.06%) Replication
11 7 (0.92%) Credit Derivative
11 7 (0.92%) Credit Risk
11 7 (0.92%) Fixed Income
11 7 (0.92%) Foreign Exchange (FX)
11 7 (0.92%) Video Conferencing
12 5 (0.66%) CMDB
12 5 (0.66%) Product Ownership
Operating Systems
1 308 (40.69%) Windows
2 115 (15.19%) Windows 10
3 73 (9.64%) Windows Server
4 34 (4.49%) Android
5 23 (3.04%) Windows Server 2016
5 23 (3.04%) Windows Server 2019
6 16 (2.11%) Apple iOS
6 16 (2.11%) Windows Server 2012
7 15 (1.98%) Windows 7
8 10 (1.32%) Mac OS
9 8 (1.06%) Unix
10 7 (0.92%) Linux
11 5 (0.66%) Windows Server 2008
12 2 (0.26%) Red Hat Enterprise Linux
12 2 (0.26%) Windows 8
12 2 (0.26%) Windows Server 2003
13 1 (0.13%) Mac OS X
Processes & Methodologies
1 282 (37.25%) Customer Service
2 242 (31.97%) ITIL
3 196 (25.89%) Problem-Solving
4 105 (13.87%) ITSM
5 82 (10.83%) Incident Management
6 76 (10.04%) Time Management
7 71 (9.38%) Service Management
8 58 (7.66%) Service Delivery
9 40 (5.28%) Asset Management
10 37 (4.89%) Change Management
11 32 (4.23%) Business Analysis
11 32 (4.23%) Project Management
12 28 (3.70%) Collaborative Working
12 28 (3.70%) Problem Management
13 27 (3.57%) Customer Experience
14 26 (3.43%) Statistics
15 25 (3.30%) Agile
15 25 (3.30%) Continuous Improvement
15 25 (3.30%) Root Cause Analysis
16 21 (2.77%) Analytics
Programming Languages
1 24 (3.17%) R
1 24 (3.17%) SQL
2 13 (1.72%) Python
3 9 (1.19%) PowerShell
4 7 (0.92%) T-SQL
5 2 (0.26%) C++
5 2 (0.26%) Java
Qualifications
1 57 (7.53%) Degree
2 27 (3.57%) A+ Certification
3 22 (2.91%) Microsoft Certification
3 22 (2.91%) Security Cleared
4 19 (2.51%) ITIL Certification
5 15 (1.98%) DV Cleared
6 12 (1.59%) NVQ Level 3
7 8 (1.06%) ITIL Foundation Certificate
8 7 (0.92%) SC Cleared
9 5 (0.66%) BPSS Clearance
10 4 (0.53%) DBS Check
10 4 (0.53%) MCSA
11 3 (0.40%) CompTIA Security+
11 3 (0.40%) Computer Science Degree
11 3 (0.40%) ISEB
11 3 (0.40%) Master's Degree
11 3 (0.40%) MBA
11 3 (0.40%) MCITP
11 3 (0.40%) MCP
12 2 (0.26%) GCIA
Quality Assurance & Compliance
1 118 (15.59%) SLA
2 18 (2.38%) GDPR
3 12 (1.59%) Data Quality
4 4 (0.53%) Accessibility
4 4 (0.53%) ISO 9001
4 4 (0.53%) ISO/IEC 27001
4 4 (0.53%) QA
5 3 (0.40%) COBIT
5 3 (0.40%) ISO 14001
5 3 (0.40%) ITGC
6 2 (0.26%) NIST
6 2 (0.26%) Sarbanes-Oxley
6 2 (0.26%) Software Quality Assurance
7 1 (0.13%) PMO
System Software
1 293 (38.71%) Active Directory
2 15 (1.98%) XenApp
2 15 (1.98%) XenDesktop
3 9 (1.19%) Hyper-V
3 9 (1.19%) vSphere
4 7 (0.92%) VMware Infrastructure
5 3 (0.40%) Virtual Desktop
6 2 (0.26%) Citrix Hypervisor
7 1 (0.13%) Terminal Services
7 1 (0.13%) Virtual Servers
7 1 (0.13%) VMware ESXi
Systems Management
1 30 (3.96%) Microsoft Intune
2 21 (2.77%) SCCM
3 3 (0.40%) Jamf Pro
4 1 (0.13%) IBM BigFix
4 1 (0.13%) Tivoli
Vendors
1 355 (46.90%) Microsoft
2 74 (9.78%) ServiceNow
3 35 (4.62%) Citrix
4 28 (3.70%) VMware
5 27 (3.57%) Apple
6 26 (3.43%) Cisco
7 15 (1.98%) iManage
8 12 (1.59%) Adobe
8 12 (1.59%) Dell
8 12 (1.59%) HP
9 11 (1.45%) Virgin Media
10 10 (1.32%) NetApp
10 10 (1.32%) Snow
11 9 (1.19%) Ivanti
12 8 (1.06%) Aderant
12 8 (1.06%) Remedy
12 8 (1.06%) Splunk
12 8 (1.06%) Veeam
13 7 (0.92%) Alteryx
13 7 (0.92%) Google