Senior Service Manager Jobs in England

Senior Service Manager
UK > England

The median Senior Service Manager salary in England is £41,774 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
20 May 2024		 Same period 2023 Same period 2022
Rank 677 874 1089
Rank change year-on-year +197 +215 -242
Permanent jobs requiring a Senior Service Manager 163 51 73
As % of all permanent jobs advertised in England 0.19% 0.058% 0.053%
As % of the Job Titles category 0.20% 0.063% 0.055%
Number of salaries quoted 51 25 55
10th Percentile £40,000 £44,955 £52,111
25th Percentile £40,988 £51,250 £59,375
Median annual salary (50th Percentile) £41,774 £52,500 £72,500
Median % change year-on-year -20.43% -27.59% -
75th Percentile £72,500 £85,000 £87,500
90th Percentile £73,410 £110,000 £95,000
UK median annual salary £41,774 £52,500 £72,500
% change year-on-year -20.43% -27.59% +1.75%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Service Manager
Job Vacancy Trend in England

Job postings that featured Senior Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Service Manager in England

Senior Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Service Manager in England.

Salary trend for Senior Service Manager in England

Senior Service Manager
Salary Histogram in England

Salary distribution for jobs citing Senior Service Manager in England over the 6 months to 20 May 2024.

Salary histogram for Senior Service Manager in England

Senior Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
London +181 103 £68,338 -24.07% 10
North of England +52 25 £41,774 -12.52% 3
South West -7 17 £70,000 +33.33%
Yorkshire +86 11 £41,774 -12.52%
North West +7 10 £41,774 -35.73% 1
South East +14 6 £62,500 +19.66% 4
Midlands -6 4 £90,000 +71.43%
North East - 4 £41,774 - 2
West Midlands - 4 £90,000 -
East of England +7 3 £75,000 +42.86%
Senior Service Manager
UK

Senior Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Senior Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Service Manager in the job title.

1 136 (83.44%) Mentoring
2 122 (74.85%) Service Delivery
2 122 (74.85%) Social Skills
3 120 (73.62%) Finance
4 115 (70.55%) ServiceNow
5 111 (68.10%) Microsoft
5 111 (68.10%) Inclusion and Diversity
6 104 (63.80%) Contract Negotiation
7 100 (61.35%) SLA
8 98 (60.12%) Performance Management
9 95 (58.28%) SaaS
9 95 (58.28%) Dell
9 95 (58.28%) Law
10 36 (22.09%) Service Management
11 29 (17.79%) ITIL
12 26 (15.95%) Stakeholder Management
13 25 (15.34%) Problem-Solving
14 24 (14.72%) Retail
15 22 (13.50%) Coaching
15 22 (13.50%) Presentation Skills
16 21 (12.88%) Degree
17 20 (12.27%) Influencing Skills
18 19 (11.66%) ITSM
19 16 (9.82%) Business Strategy
20 15 (9.20%) Collaborative Culture
20 15 (9.20%) Stakeholder Engagement
21 13 (7.98%) Agile
22 12 (7.36%) Windows
22 12 (7.36%) Community of Practice
23 11 (6.75%) Customer Experience

Senior Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.68%) Microsoft Exchange
2 1 (0.61%) Confluence
2 1 (0.61%) Exchange Server 2010
2 1 (0.61%) SharePoint
Applications
1 1 (0.61%) Microsoft Office
Business Applications
1 6 (3.68%) Dynamics CRM
Cloud Services
1 95 (58.28%) SaaS
2 7 (4.29%) Microsoft 365
3 6 (3.68%) Power Platform
4 4 (2.45%) Azure
5 3 (1.84%) AWS
5 3 (1.84%) Cloud Computing
Communications & Networking
1 4 (2.45%) LAN
1 4 (2.45%) WAN
2 1 (0.61%) DHCP
2 1 (0.61%) DNS
2 1 (0.61%) Firewall
2 1 (0.61%) MPLS
2 1 (0.61%) Remote Desktop
2 1 (0.61%) VLAN
2 1 (0.61%) VPN
2 1 (0.61%) Wi-Fi
Database & Business Intelligence
1 6 (3.68%) Power BI
1 6 (3.68%) SAP HANA
1 6 (3.68%) SQL Server
2 5 (3.07%) RDBMS
2 5 (3.07%) Relational Database
3 1 (0.61%) Big Data
Development Applications
1 1 (0.61%) JIRA
General
1 122 (74.85%) Social Skills
2 120 (73.62%) Finance
3 111 (68.10%) Inclusion and Diversity
4 95 (58.28%) Law
5 24 (14.72%) Retail
6 22 (13.50%) Presentation Skills
7 20 (12.27%) Influencing Skills
8 11 (6.75%) Analytical Skills
8 11 (6.75%) Banking
9 8 (4.91%) Documentation Skills
10 6 (3.68%) Pharmaceutical
11 5 (3.07%) Fire and Rescue
Miscellaneous
1 10 (6.13%) Data Structures
1 10 (6.13%) Virtual Team
2 6 (3.68%) Self-Motivation
3 5 (3.07%) CMDB
3 5 (3.07%) Enterprise Software
4 3 (1.84%) NHS
4 3 (1.84%) PKI
5 1 (0.61%) Product Ownership
Operating Systems
1 12 (7.36%) Windows
2 4 (2.45%) Windows Server
3 1 (0.61%) Windows Server 2012
Processes & Methodologies
1 136 (83.44%) Mentoring
2 122 (74.85%) Service Delivery
3 104 (63.80%) Contract Negotiation
4 98 (60.12%) Performance Management
5 36 (22.09%) Service Management
6 29 (17.79%) ITIL
7 26 (15.95%) Stakeholder Management
8 25 (15.34%) Problem-Solving
9 22 (13.50%) Coaching
10 19 (11.66%) ITSM
11 16 (9.82%) Business Strategy
12 15 (9.20%) Collaborative Culture
12 15 (9.20%) Stakeholder Engagement
13 13 (7.98%) Agile
14 12 (7.36%) Community of Practice
15 11 (6.75%) Customer Experience
16 10 (6.13%) Data Management
16 10 (6.13%) Data Science
16 10 (6.13%) Line Management
17 9 (5.52%) Cybersecurity
Qualifications
1 21 (12.88%) Degree
2 3 (1.84%) DBS Check
2 3 (1.84%) ITIL Certification
Quality Assurance & Compliance
1 100 (61.35%) SLA
2 9 (5.52%) GDPR
3 3 (1.84%) Cyber Essentials
System Software
1 7 (4.29%) IAG
2 6 (3.68%) Active Directory
3 1 (0.61%) Hyper-V
3 1 (0.61%) VMware ESXi
3 1 (0.61%) VMware Infrastructure
Systems Management
1 1 (0.61%) WSUS
Vendors
1 115 (70.55%) ServiceNow
2 111 (68.10%) Microsoft
3 95 (58.28%) Dell
4 10 (6.13%) Salesforce
5 6 (3.68%) SAP
6 3 (1.84%) Apple
7 1 (0.61%) Cisco
7 1 (0.61%) Duck Creek
7 1 (0.61%) Guidewire
7 1 (0.61%) Pega
7 1 (0.61%) Ruckus Wireless
7 1 (0.61%) VMware
20 Senior Service Manager jobs Nationwide