SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 195 205 341
Rank change year-on-year +10 +136 -5
Permanent jobs citing SLA 399 603 826
As % of all permanent jobs advertised in London 1.68% 1.79% 1.19%
As % of the Quality Assurance & Compliance category 11.88% 10.82% 7.28%
Number of salaries quoted 237 428 552
10th Percentile £26,500 £28,750 £26,550
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £48,000
Median % change year-on-year - -6.25% -8.57%
75th Percentile £65,000 £72,500 £67,500
90th Percentile £85,000 £85,000 £85,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,358 5,572 11,340
As % of all permanent jobs advertised in London 14.18% 16.51% 16.35%
Number of salaries quoted 2,462 3,564 5,260
10th Percentile £36,250 £40,000 £40,000
25th Percentile £50,000 £51,250 £50,594
Median annual salary (50th Percentile) £67,500 £67,500 £65,000
Median % change year-on-year - +3.85% -
75th Percentile £90,000 £86,250 £85,000
90th Percentile £112,500 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 19 May 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 55 £37,250 -42.69% 16
South London +19 35 £50,675 +23.60% 5
West London -16 21 £40,000 - 4
East London +15 10 £80,000 +23.08% 17
North London +6 9 £30,000 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (9.27%) Microsoft Exchange
2 20 (5.01%) SharePoint
3 5 (1.25%) CMS
3 5 (1.25%) JBoss
4 3 (0.75%) Apache Spark
4 3 (0.75%) IIS
4 3 (0.75%) Moodle
4 3 (0.75%) WordPress
5 2 (0.50%) SharePoint Server
5 2 (0.50%) Skype for Business
6 1 (0.25%) Blackberry Enterprise Server
6 1 (0.25%) Confluence
6 1 (0.25%) Exchange Server 2010
Applications
1 56 (14.04%) Microsoft Office
2 9 (2.26%) Microsoft Excel
3 4 (1.00%) Microsoft PowerPoint
4 3 (0.75%) Adobe Creative Suite
5 1 (0.25%) 1Password
Business Applications
1 5 (1.25%) Fidessa
1 5 (1.25%) Temenos T24
2 4 (1.00%) Endur
2 4 (1.00%) Workday HCM
3 3 (0.75%) Adaptiv
4 2 (0.50%) Dynamics CRM
4 2 (0.50%) Elite 3E
4 2 (0.50%) Remedy ITSM
4 2 (0.50%) Unit4 Business World
5 1 (0.25%) Carpe Diem
5 1 (0.25%) HFM
5 1 (0.25%) Oracle EBS
Cloud Services
1 99 (24.81%) Microsoft 365
2 88 (22.06%) SaaS
3 51 (12.78%) Azure
4 22 (5.51%) Power Automate
5 21 (5.26%) AWS
6 20 (5.01%) Snowflake
7 18 (4.51%) Power Platform
8 12 (3.01%) Dynamics 365
8 12 (3.01%) Entra ID
8 12 (3.01%) OneDrive
9 9 (2.26%) Azure DevOps
10 8 (2.01%) IaaS
11 7 (1.75%) PaaS
12 6 (1.50%) Azure AKS
12 6 (1.50%) GCP
12 6 (1.50%) PowerApps
13 5 (1.25%) Azure ExpressRoute
13 5 (1.25%) Azure Pipelines
14 4 (1.00%) Amazon CloudWatch
14 4 (1.00%) Mimecast
Communications & Networking
1 29 (7.27%) VPN
2 26 (6.52%) Firewall
3 23 (5.76%) DNS
4 21 (5.26%) TCP/IP
5 20 (5.01%) DHCP
6 16 (4.01%) BGP
6 16 (4.01%) LAN
6 16 (4.01%) OSPF
6 16 (4.01%) WAN
7 12 (3.01%) MPLS
7 12 (3.01%) Wireless
8 9 (2.26%) F5 BIG-IP GTM
8 9 (2.26%) F5 BIG-IP LTM
8 9 (2.26%) SD-WAN
9 7 (1.75%) VLAN
10 5 (1.25%) BIG-IP
10 5 (1.25%) Cisco Nexus
10 5 (1.25%) Internet
10 5 (1.25%) Unified Communications
10 5 (1.25%) Wi-Fi
Database & Business Intelligence
1 37 (9.27%) SQL Server
2 20 (5.01%) Tableau
3 7 (1.75%) Power BI
4 6 (1.50%) MySQL
5 4 (1.00%) Relational Database
6 2 (0.50%) Data Lake
6 2 (0.50%) Metadata
6 2 (0.50%) Oracle BI EE
6 2 (0.50%) Oracle ODI
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Enterprise Data Warehouse
7 1 (0.25%) Essbase
7 1 (0.25%) Hazelcast
7 1 (0.25%) MongoDB
7 1 (0.25%) PostgreSQL
Development Applications
1 19 (4.76%) JIRA
2 5 (1.25%) SonarQube
3 4 (1.00%) Git
3 4 (1.00%) Jenkins
3 4 (1.00%) Postman
4 3 (0.75%) Bitbucket
4 3 (0.75%) Subversion
5 1 (0.25%) Oracle APEX
5 1 (0.25%) Sourcetree
5 1 (0.25%) Visual Studio
General
1 199 (49.87%) Social Skills
2 171 (42.86%) Finance
3 116 (29.07%) Inclusion and Diversity
4 96 (24.06%) Law
5 48 (12.03%) Analytical Skills
5 48 (12.03%) Banking
6 25 (6.27%) Marketing
7 15 (3.76%) Back Office
8 13 (3.26%) Environmental Health
9 11 (2.76%) Legal
9 11 (2.76%) Retail
10 9 (2.26%) Telecoms
11 7 (1.75%) Financial Institution
11 7 (1.75%) Public Sector
12 6 (1.50%) Advertising
13 5 (1.25%) German Language
14 4 (1.00%) Games
14 4 (1.00%) Investment Banking
14 4 (1.00%) Organisational Skills
14 4 (1.00%) Presentation Skills
Job Titles
1 128 (32.08%) Senior
2 95 (23.81%) Service Manager
3 84 (21.05%) Delivery Manager
3 84 (21.05%) Service Delivery Manager
4 78 (19.55%) Senior Delivery Manager
4 78 (19.55%) Senior Manager
4 78 (19.55%) Senior Service Delivery Manager
4 78 (19.55%) Senior Service Manager
5 63 (15.79%) Analyst
6 28 (7.02%) Service Analyst
7 27 (6.77%) Applications Support
8 26 (6.52%) Service Desk Analyst
8 26 (6.52%) Support Analyst
9 24 (6.02%) 2nd Line Support
9 24 (6.02%) Lead
9 24 (6.02%) Support Engineer
10 22 (5.51%) IT Support
11 17 (4.26%) Network Engineer
12 13 (3.26%) Applications Manager
12 13 (3.26%) Support Specialist
Libraries, Frameworks & Software Standards
1 23 (5.76%) HTML
2 21 (5.26%) CSS
3 7 (1.75%) ADSI
3 7 (1.75%) FIX Protocol
3 7 (1.75%) LDAP
4 6 (1.50%) ARM Templates
4 6 (1.50%) REST
5 5 (1.25%) .NET
5 5 (1.25%) Azure Blueprints
5 5 (1.25%) Web Services
6 4 (1.00%) XML
7 3 (0.75%) EDI
8 2 (0.50%) .NET Framework
8 2 (0.50%) AngularJS
8 2 (0.50%) SOAP
9 1 (0.25%) ASP.NET MVC
9 1 (0.25%) HTML5 Canvas
9 1 (0.25%) JSON
9 1 (0.25%) Node.js
9 1 (0.25%) React
Miscellaneous
1 20 (5.01%) Life Science
2 19 (4.76%) Management Information System
3 16 (4.01%) Data Centre
4 14 (3.51%) Onboarding
4 14 (3.51%) Self-Motivation
5 9 (2.26%) Blackberry
6 8 (2.01%) BYOD
7 7 (1.75%) FMCG
8 5 (1.25%) Eurex
8 5 (1.25%) iPad
8 5 (1.25%) Smartphone
9 4 (1.00%) Distributed Denial-of-Service
9 4 (1.00%) iPhone
10 3 (0.75%) Credit Risk
10 3 (0.75%) Cyber Kill Chain
10 3 (0.75%) Driving Licence
10 3 (0.75%) Learning Management System
10 3 (0.75%) VLE
11 2 (0.50%) Housing Association
11 2 (0.50%) Replication
Operating Systems
1 125 (31.33%) Windows
2 42 (10.53%) Windows 10
3 34 (8.52%) Windows Server
4 25 (6.27%) Linux
5 23 (5.76%) Unix
6 8 (2.01%) AIX
6 8 (2.01%) Apple iOS
7 7 (1.75%) Mac OS
8 6 (1.50%) Android
9 5 (1.25%) CentOS
10 4 (1.00%) Red Hat Enterprise Linux
11 2 (0.50%) Windows Server 2016
12 1 (0.25%) Solaris
12 1 (0.25%) VMS
12 1 (0.25%) Windows Server 2008
12 1 (0.25%) Windows Server 2012
12 1 (0.25%) Windows Server 2019
Processes & Methodologies
1 111 (27.82%) Service Delivery
2 91 (22.81%) Customer Service
3 90 (22.56%) Mentoring
4 89 (22.31%) ITIL
5 88 (22.06%) Problem-Solving
6 83 (20.80%) Contract Negotiation
7 79 (19.80%) Performance Management
8 48 (12.03%) ITSM
9 42 (10.53%) Incident Management
10 41 (10.28%) Service Management
11 29 (7.27%) Asset Management
12 25 (6.27%) Line Management
13 22 (5.51%) Problem Management
13 22 (5.51%) Root Cause Analysis
13 22 (5.51%) Technical Leadership
14 21 (5.26%) Agile
14 21 (5.26%) Process Improvement
15 19 (4.76%) Customer Experience
15 19 (4.76%) Ticket Management
16 18 (4.51%) Cybersecurity
Programming Languages
1 48 (12.03%) SQL
2 29 (7.27%) JavaScript
3 22 (5.51%) PowerShell
4 20 (5.01%) T-SQL
5 19 (4.76%) Python
6 12 (3.01%) Bash
7 6 (1.50%) Java
8 5 (1.25%) Bicep
8 5 (1.25%) C#
8 5 (1.25%) Perl
8 5 (1.25%) Ruby
9 1 (0.25%) Shell Script
Qualifications
1 47 (11.78%) Degree
2 11 (2.76%) ITIL Certification
3 10 (2.51%) DBS Check
3 10 (2.51%) Security Cleared
4 9 (2.26%) Computer Science Degree
5 8 (2.01%) Cisco Certification
6 7 (1.75%) CCNP
7 5 (1.25%) CCIE
7 5 (1.25%) Microsoft Certification
8 3 (0.75%) Azure Certification
8 3 (0.75%) CCNA
8 3 (0.75%) SC Cleared
9 2 (0.50%) A+ Certification
9 2 (0.50%) ITIL Foundation Certificate
9 2 (0.50%) MCP
9 2 (0.50%) MCSE
10 1 (0.25%) HNC
10 1 (0.25%) IBM Certification
10 1 (0.25%) PMI Certification
10 1 (0.25%) PMP
Quality Assurance & Compliance
1 7 (1.75%) GDPR
2 6 (1.50%) QA
3 2 (0.50%) ISO/IEC 27001
4 1 (0.25%) COSHH
4 1 (0.25%) Data Quality
4 1 (0.25%) HMG Security Policy Framework
4 1 (0.25%) NEBOSH
4 1 (0.25%) PCI DSS
System Software
1 102 (25.56%) Active Directory
2 21 (5.26%) VMware Infrastructure
3 6 (1.50%) Virtual Desktop
4 3 (0.75%) Virtual Servers
5 2 (0.50%) Firmware
6 1 (0.25%) Docker
6 1 (0.25%) Hyper-V
6 1 (0.25%) KVM
6 1 (0.25%) LXC
6 1 (0.25%) Squid
6 1 (0.25%) Veritas Cluster Server
6 1 (0.25%) Virtual Machines
6 1 (0.25%) VMware ESXi
6 1 (0.25%) vSphere
6 1 (0.25%) XenApp
Systems Management
1 17 (4.26%) SCCM
2 14 (3.51%) Microsoft Intune
3 7 (1.75%) Kubernetes
4 6 (1.50%) FortiGate
5 5 (1.25%) Istio
6 3 (0.75%) Ansible
6 3 (0.75%) Control-M
6 3 (0.75%) Nessus
6 3 (0.75%) Oracle Enterprise Manager
6 3 (0.75%) SafeCom
7 2 (0.50%) Rundeck
7 2 (0.50%) Single Sign-On
7 2 (0.50%) Terraform
8 1 (0.25%) Jamf Pro
8 1 (0.25%) Kibana
8 1 (0.25%) MobiControl
8 1 (0.25%) OfficeScan
8 1 (0.25%) Opsview
8 1 (0.25%) Prometheus
8 1 (0.25%) Trend Micro Deep Security
Vendors
1 209 (52.38%) Microsoft
2 99 (24.81%) ServiceNow
3 82 (20.55%) Dell
4 24 (6.02%) VMware
5 23 (5.76%) Cisco
6 18 (4.51%) Oracle
7 12 (3.01%) Bloomberg
8 11 (2.76%) Citrix
9 9 (2.26%) F5
9 9 (2.26%) Google
9 9 (2.26%) Meraki
9 9 (2.26%) Red Hat
10 8 (2.01%) Apple
11 6 (1.50%) iManage
11 6 (1.50%) Palo Alto
11 6 (1.50%) Qualys
11 6 (1.50%) Remedy
11 6 (1.50%) Salesforce
12 5 (1.25%) Salesforce Marketing Cloud
12 5 (1.25%) Trayport