Voice Over IP (VoIP)
UK

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 376 504 515
Rank change year-on-year +128 +11 -40
Contract jobs citing VoIP 202 197 371
As % of all contract jobs advertised in the UK 0.47% 0.34% 0.42%
As % of the Communications & Networking category 3.74% 2.78% 3.88%
Number of daily rates quoted 116 121 254
10th Percentile £190 £185 £159
25th Percentile £350 £315 £215
Median daily rate (50th Percentile) £500 £450 £400
Median % change year-on-year +11.11% +12.50% +3.23%
75th Percentile £625 £575 £500
90th Percentile £700 £650 £623
UK excluding London median daily rate £425 £450 £375
% change year-on-year -5.56% +20.00% -3.23%
Number of hourly rates quoted 12 8 21
10th Percentile £18.98 £13.88 £12.48
25th Percentile £23.95 £15.94 £15.00
Median hourly rate £25.38 £19.00 £17.00
Median % change year-on-year +33.59% +11.76% -15.00%
75th Percentile £26.15 £27.91 £23.00
90th Percentile £83.61 £55.75 £36.00
UK excluding London median hourly rate £25.77 £19.00 £17.00
% change year-on-year +35.61% +11.76% -20.93%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

Contract vacancies with a requirement for communications or computer networking skills 5,394 7,082 9,559
As % of all contract IT jobs advertised in the UK 12.68% 12.40% 10.93%
Number of daily rates quoted 3,215 4,571 6,235
10th Percentile £205 £235 £232
25th Percentile £350 £400 £388
Median daily rate (50th Percentile) £490 £520 £500
Median % change year-on-year -5.68% +3.90% +11.11%
75th Percentile £600 £638 £613
90th Percentile £694 £725 £700
UK excluding London median daily rate £475 £475 £450
% change year-on-year - +5.56% +12.50%
Number of hourly rates quoted 417 464 368
10th Percentile £13.50 £9.80 £15.25
25th Percentile £16.30 £10.63 £17.00
Median hourly rate £40.00 £18.50 £28.33
Median % change year-on-year +116.22% -34.70% +6.91%
75th Percentile £63.75 £59.85 £50.77
90th Percentile £70.00 £75.00 £65.54
UK excluding London median hourly rate £46.14 £18.00 £21.50
% change year-on-year +156.31% -16.28% -8.99%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 15 May 2024.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 15 May 2024.

Hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +120 175 £485 +14.12% 143
UK excluding London +31 124 £425 -5.56% 127
London +125 65 £500 +66.67% 20
Work from Home +144 52 £550 +35.80% 73
South West +32 36 £600 +1.05% 14
South East +14 34 £400 -5.88% 32
Midlands +46 23 £375 -2.60% 27
West Midlands +30 17 £400 - 10
Scotland +60 14 £600 - 2
North of England +12 14 £295 -34.44% 37
North West +18 8 £285 -40.00% 24
East Midlands +18 6 £160 -57.89% 17
East of England +8 4 £488 +28.29% 11
North East - 4 £425 - 5
Yorkshire +8 2 £529 +48.42% 8
Wales 0 2 - - 7
Northern Ireland -8 1 - - 1

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.94%) Microsoft Exchange
2 6 (2.97%) SharePoint
3 2 (0.99%) Exchange Server 2007
3 2 (0.99%) Exchange Server 2010
4 1 (0.50%) Blackberry Enterprise Server
4 1 (0.50%) Confluence
4 1 (0.50%) IIS
4 1 (0.50%) Skype for Business
Applications
1 19 (9.41%) Microsoft Office
2 9 (4.46%) Chatbot
3 6 (2.97%) Microsoft Excel
3 6 (2.97%) Microsoft PowerPoint
4 1 (0.50%) Acrobat
Business Applications
1 3 (1.49%) Shopify
2 2 (0.99%) Sparx Enterprise Architect
2 2 (0.99%) SystmOne
3 1 (0.50%) Unit4 Business World
Cloud Services
1 51 (25.25%) Microsoft 365
2 27 (13.37%) Azure
3 21 (10.40%) AWS
4 19 (9.41%) SaaS
5 13 (6.44%) PaaS
6 12 (5.94%) Cloud Computing
6 12 (5.94%) GCP
7 11 (5.45%) Twilio
8 7 (3.47%) Google Workspace
9 5 (2.48%) Slack
10 3 (1.49%) BigCommerce
11 1 (0.50%) Entra ID
11 1 (0.50%) Power Platform
Communications & Networking
1 43 (21.29%) Firewall
2 42 (20.79%) PBX
2 42 (20.79%) WAN
3 38 (18.81%) LAN
4 33 (16.34%) VPN
5 24 (11.88%) Wi-Fi
6 22 (10.89%) MPLS
7 17 (8.42%) DNS
8 16 (7.92%) VLAN
9 15 (7.43%) CTI
9 15 (7.43%) SD-WAN
10 11 (5.45%) Cisco ISE
10 11 (5.45%) Network Security
10 11 (5.45%) TCP/IP
11 10 (4.95%) Cisco IOS
11 10 (4.95%) DHCP
11 10 (4.95%) Internet
11 10 (4.95%) PSTN
11 10 (4.95%) WLAN
12 8 (3.96%) Wireless
Database & Business Intelligence
1 3 (1.49%) SQL Server
2 2 (0.99%) Electronic Patient Records
3 1 (0.50%) Power BI
Development Applications
1 9 (4.46%) Rational DOORS
2 7 (3.47%) JIRA
3 1 (0.50%) Git
General
1 62 (30.69%) Telecoms
2 37 (18.32%) Social Skills
3 23 (11.39%) Public Sector
4 17 (8.42%) Finance
4 17 (8.42%) Presentation Skills
5 13 (6.44%) Analytical Skills
6 12 (5.94%) Retail
7 9 (4.46%) Documentation Skills
8 7 (3.47%) Digital Economy
9 5 (2.48%) Military
9 5 (2.48%) Organisational Skills
10 4 (1.98%) Legal
11 3 (1.49%) Marketing
12 2 (0.99%) Aerospace
12 2 (0.99%) Banking
13 1 (0.50%) Inclusion and Diversity
13 1 (0.50%) Pharmaceutical
Job Titles
1 56 (27.72%) Architect
2 39 (19.31%) Solutions Architect
3 33 (16.34%) Network Engineer
4 19 (9.41%) Support Engineer
5 17 (8.42%) VoIP Engineer
6 11 (5.45%) 2nd Line Support
7 10 (4.95%) 2nd Line Engineer
7 10 (4.95%) Audio Visual Engineer
7 10 (4.95%) Audio Visual Technician
7 10 (4.95%) Voice Engineer
8 9 (4.46%) 1st/2nd Line Support
8 9 (4.46%) 2nd Line Support Engineer
8 9 (4.46%) Systems Engineer
9 7 (3.47%) 1st/2nd Line Support Engineer
9 7 (3.47%) Cisco Engineer
9 7 (3.47%) Infrastructure Engineer
9 7 (3.47%) Senior
10 6 (2.97%) Cisco Network Engineer
10 6 (2.97%) Enterprise Architect
10 6 (2.97%) Technical Engineer
Libraries, Frameworks & Software Standards
1 22 (10.89%) Web Services
2 11 (5.45%) Middleware
3 8 (3.96%) WebRTC
4 4 (1.98%) CSS
5 3 (1.49%) HTML
5 3 (1.49%) React
5 3 (1.49%) REST
5 3 (1.49%) SAML
5 3 (1.49%) VML
6 2 (0.99%) XMPP
7 1 (0.50%) RESTful
7 1 (0.50%) XML
Miscellaneous
1 33 (16.34%) Video Conferencing
2 21 (10.40%) Data Centre
3 20 (9.90%) Video Editing
4 18 (8.91%) IVR
5 14 (6.93%) Data Protection Act
6 11 (5.45%) Management Information System
7 10 (4.95%) Blackberry
8 9 (4.46%) Driving Licence
9 8 (3.96%) Clustering
10 5 (2.48%) Private Cloud
11 3 (1.49%) NHS
11 3 (1.49%) Smartphone
12 2 (0.99%) IPTV
12 2 (0.99%) PACS
12 2 (0.99%) Smartcard
13 1 (0.50%) Client/Server
13 1 (0.50%) Cyberattack
13 1 (0.50%) IoT
13 1 (0.50%) Public Cloud
13 1 (0.50%) Self-Motivation
Operating Systems
1 33 (16.34%) Windows
2 23 (11.39%) Android
3 20 (9.90%) Windows 10
4 13 (6.44%) Linux
5 12 (5.94%) Apple iOS
5 12 (5.94%) Windows Server
6 10 (4.95%) Mac OS
7 8 (3.96%) Windows Server 2019
8 6 (2.97%) Windows Server 2012
9 5 (2.48%) CentOS
9 5 (2.48%) Windows 7
10 4 (1.98%) Unix
11 1 (0.50%) Windows 8
11 1 (0.50%) Windows Server 2016
Processes & Methodologies
1 29 (14.36%) Problem-Solving
2 28 (13.86%) Roadmaps
3 24 (11.88%) ITIL
4 22 (10.89%) Stakeholder Management
5 20 (9.90%) Analytics
5 20 (9.90%) Computer Science
6 18 (8.91%) Value Proposition
7 17 (8.42%) Presales
8 16 (7.92%) Decision-Making
8 16 (7.92%) Load Balancing
8 16 (7.92%) TOGAF
9 15 (7.43%) Customer Experience
9 15 (7.43%) Customer Requirements
9 15 (7.43%) Data Protection
9 15 (7.43%) Knowledge Transfer
9 15 (7.43%) Migration
10 14 (6.93%) Agile
11 13 (6.44%) Change Management
11 13 (6.44%) CRM
11 13 (6.44%) Performance Optimisation
Programming Languages
1 8 (3.96%) PowerShell
2 4 (1.98%) JavaScript
2 4 (1.98%) SQL
3 3 (1.49%) Go
3 3 (1.49%) Java
3 3 (1.49%) Python
Qualifications
1 62 (30.69%) Security Cleared
2 45 (22.28%) Degree
3 37 (18.32%) DV Cleared
4 36 (17.82%) Cisco Certification
5 33 (16.34%) SC Cleared
6 19 (9.41%) CCNP
7 18 (8.91%) CCNA
8 16 (7.92%) Computer Science Degree
8 16 (7.92%) Microsoft Certification
9 14 (6.93%) Master's Degree
10 13 (6.44%) CCIE
11 9 (4.46%) AWS Certification
11 9 (4.46%) AWS Certified Solutions Architect
11 9 (4.46%) Azure Certification
11 9 (4.46%) CCIE Data Center
12 8 (3.96%) TOGAF Certification
12 8 (3.96%) VMware Certified Professional (VCP)
13 7 (3.47%) HND
14 4 (1.98%) MCSE
15 2 (0.99%) CCIP
Quality Assurance & Compliance
1 16 (7.92%) SLA
2 8 (3.96%) GDPR
2 8 (3.96%) HIPAA
2 8 (3.96%) PCI DSS
2 8 (3.96%) SOC 2
3 4 (1.98%) QA
4 3 (1.49%) Accessibility
5 2 (0.99%) PMO
6 1 (0.50%) Def Stans
6 1 (0.50%) ISO/IEC 27001
System Software
1 27 (13.37%) Active Directory
2 20 (9.90%) VMware Infrastructure
3 10 (4.95%) Firmware
3 10 (4.95%) Hyper-V
4 4 (1.98%) vSphere
Systems Management
1 11 (5.45%) SCCM
2 9 (4.46%) Microsoft Intune
3 8 (3.96%) Failover Clustering
3 8 (3.96%) Jamf Pro
4 6 (2.97%) Autotask
5 5 (2.48%) Nagios
6 4 (1.98%) WhatsUp Gold
7 3 (1.49%) Single Sign-On
8 1 (0.50%) Ansible
8 1 (0.50%) PaperCut
Vendors
1 82 (40.59%) Cisco
2 60 (29.70%) Microsoft
3 27 (13.37%) Google
4 25 (12.38%) Apple
4 25 (12.38%) Avaya
5 20 (9.90%) VMware
6 19 (9.41%) Genesys
7 14 (6.93%) Juniper
8 13 (6.44%) CheckPoint
8 13 (6.44%) Palo Alto
8 13 (6.44%) Polycom
9 11 (5.45%) Nokia
9 11 (5.45%) Ribbon
10 10 (4.95%) Ericsson
11 9 (4.46%) IBM
12 7 (3.47%) F5
12 7 (3.47%) ServiceNow
12 7 (3.47%) SolarWinds
13 6 (2.97%) Datto
13 6 (2.97%) Meraki