1st/2nd Line Support
UK
The median 1st/2nd Line Support daily rate in the UK is £200 according to job vacancies posted during the 6 months to 16 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 16 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 501 | 584 | 670 |
| Rank change year-on-year | +83 | +86 | -52 |
| Contract jobs requiring a 1st/2nd Line Support | 75 | 100 | 180 |
| As % of all contract jobs advertised in the UK | 0.18% | 0.18% | 0.21% |
| As % of the Job Titles category | 0.19% | 0.19% | 0.22% |
| Number of daily rates quoted | 64 | 68 | 131 |
| 10th Percentile | £141 | £150 | £124 |
| 25th Percentile | £179 | £163 | £148 |
| Median daily rate (50th Percentile) | £200 | £198 | £173 |
| Median % change year-on-year | +1.27% | +14.49% | +7.81% |
| 75th Percentile | £228 | £243 | £211 |
| 90th Percentile | £254 | £300 | £250 |
| UK excluding London median daily rate | £200 | £190 | £163 |
| % change year-on-year | +5.26% | +16.92% | +1.56% |
| Number of hourly rates quoted | 5 | 9 | 19 |
| 10th Percentile | - | £16.80 | £15.20 |
| 25th Percentile | £17.72 | £17.25 | £16.25 |
| Median hourly rate | £18.27 | £20.00 | £18.00 |
| Median % change year-on-year | -8.65% | +11.11% | +20.00% |
| 75th Percentile | £23.75 | - | £19.86 |
| 90th Percentile | £24.01 | £27.80 | £22.98 |
| UK excluding London median hourly rate | £18.00 | £18.75 | £18.00 |
| % change year-on-year | -4.03% | +4.17% | +20.00% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,484 | 53,902 | 83,447 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.62% | 95.41% |
| Number of daily rates quoted | 25,682 | 37,660 | 58,636 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £543 | £525 |
| Median % change year-on-year | -3.23% | +3.33% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,662 | 1,503 | 2,044 |
| 10th Percentile | £12.82 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.38 | £15.76 |
| Median hourly rate | £36.58 | £45.00 | £24.00 |
| Median % change year-on-year | -18.72% | +87.50% | +6.67% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £73.44 | £76.20 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
1st/2nd Line Support
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support.
1st/2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 1st/2nd Line Support over the 6 months to 16 May 2024.
1st/2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support.
1st/2nd Line Support
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the UK over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +88 | 70 | £200 | - | 16 |
| UK excluding London | +45 | 46 | £200 | +5.26% | 10 |
| London | +89 | 29 | £200 | -5.88% | 5 |
| Midlands | +33 | 15 | £200 | +14.29% | 2 |
| West Midlands | +33 | 12 | £200 | +14.29% | 2 |
| North of England | +27 | 11 | £190 | -5.00% | |
| North West | +22 | 10 | £189 | -5.63% | |
| South West | +8 | 9 | £185 | -12.94% | 2 |
| Work from Home | +112 | 8 | £255 | +27.50% | 7 |
| Scotland | +38 | 4 | £200 | - | |
| South East | +3 | 4 | £215 | +26.47% | 5 |
| East Midlands | +12 | 3 | £200 | -11.11% | |
| East of England | +3 | 2 | £175 | +7.69% | 1 |
| Yorkshire | +12 | 1 | £190 | - | |
| Northern Ireland | - | 1 | - | - |
1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 May 2024, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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