2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 442 471 518
Rank change year-on-year +29 +47 +50
Contract jobs requiring a 2nd Line Engineer 159 251 372
As % of all contract jobs advertised in the UK 0.37% 0.42% 0.42%
As % of the Job Titles category 0.40% 0.45% 0.44%
Number of daily rates quoted 114 193 275
10th Percentile £150 £155 £130
25th Percentile £170 £171 £163
Median daily rate (50th Percentile) £200 £210 £200
Median % change year-on-year -4.76% +5.00% +14.29%
75th Percentile £255 £275 £257
90th Percentile £300 £350 £338
UK excluding London median daily rate £200 £205 £195
% change year-on-year -2.44% +5.13% +18.18%
Number of hourly rates quoted 11 8 35
10th Percentile - - £14.59
25th Percentile - £20.00 £15.88
Median hourly rate £17.72 £22.75 £17.64
Median % change year-on-year -22.11% +28.97% +8.55%
75th Percentile £22.54 £24.69 £22.38
90th Percentile £23.09 £27.50 £23.85
UK excluding London median hourly rate £17.72 £22.00 £17.50
% change year-on-year -19.45% +25.71% +8.53%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,029 55,895 84,701
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.46%
Number of daily rates quoted 26,060 39,048 59,505
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,665 1,566 2,078
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.11 £15.72
Median hourly rate £36.50 £45.00 £23.60
Median % change year-on-year -18.89% +90.68% +4.89%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £63.75
UK excluding London median hourly rate £40.00 £42.00 £19.52
% change year-on-year -4.76% +115.16% +2.74%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 5 May 2024.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +43 152 £200 -8.12% 136
UK excluding London +8 117 £200 -2.44% 125
London +80 41 £203 -10.00% 18
Midlands +18 37 £200 -20.00% 21
North of England +43 29 £195 +5.41% 24
West Midlands +28 26 £200 +14.29% 17
South East -12 23 £194 -7.74% 33
Work from Home +74 18 £255 +24.34% 43
North West +32 16 £220 +22.22% 20
South West +16 13 £190 -6.86% 23
East Midlands +3 11 £200 -38.46% 4
Yorkshire +25 10 £193 +1.32% 3
East of England +13 9 £213 +19.72% 17
Scotland +37 3 £200 -6.98% 5
North East +18 3 £195 - 1
Northern Ireland - 2 £145 - 1
Wales +10 1 £135 -15.63% 4

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 101 (63.52%) Windows
2 73 (45.91%) Microsoft 365
3 70 (44.03%) Active Directory
4 69 (43.40%) Microsoft
5 57 (35.85%) Social Skills
6 43 (27.04%) Windows 10
7 39 (24.53%) Microsoft Office
7 39 (24.53%) Customer Service
8 34 (21.38%) SCCM
9 33 (20.75%) Security Cleared
10 30 (18.87%) Azure
10 30 (18.87%) WAN
11 25 (15.72%) Problem-Solving
12 24 (15.09%) ITIL
13 23 (14.47%) VPN
13 23 (14.47%) Microsoft Intune
14 21 (13.21%) SC Cleared
14 21 (13.21%) Degree
15 19 (11.95%) Microsoft Exchange
15 19 (11.95%) Windows Server
16 18 (11.32%) DNS
16 18 (11.32%) Cisco
17 16 (10.06%) Firewall
18 15 (9.43%) Analytical Skills
19 14 (8.81%) Asset Management
19 14 (8.81%) PKI
19 14 (8.81%) IPsec
19 14 (8.81%) BGP
19 14 (8.81%) MPLS
19 14 (8.81%) Juniper

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (11.95%) Microsoft Exchange
2 11 (6.92%) SharePoint
3 2 (1.26%) OpenStack
4 1 (0.63%) Exchange Server 2007
4 1 (0.63%) Exchange Server 2013
4 1 (0.63%) Skype for Business
Applications
1 39 (24.53%) Microsoft Office
2 4 (2.52%) Microsoft Excel
3 3 (1.89%) Microsoft PowerPoint
Cloud Services
1 73 (45.91%) Microsoft 365
2 30 (18.87%) Azure
3 11 (6.92%) OneDrive
4 6 (3.77%) Entra ID
5 5 (3.14%) WhatsApp
6 3 (1.89%) Asana
6 3 (1.89%) Slack
7 2 (1.26%) Google Workspace
8 1 (0.63%) AWS
8 1 (0.63%) Dynamics 365
Communications & Networking
1 30 (18.87%) WAN
2 23 (14.47%) VPN
3 18 (11.32%) DNS
4 16 (10.06%) Firewall
5 14 (8.81%) BGP
5 14 (8.81%) IPsec
5 14 (8.81%) MPLS
6 13 (8.18%) SD-WAN
7 11 (6.92%) TCP/IP
8 10 (6.29%) VoIP
8 10 (6.29%) Wi-Fi
9 9 (5.66%) LAN
9 9 (5.66%) VLAN
10 6 (3.77%) Internet
11 4 (2.52%) Junos
12 3 (1.89%) DHCP
12 3 (1.89%) Ethernet
12 3 (1.89%) FTP
12 3 (1.89%) Wireless
13 2 (1.26%) Intranet
Database & Business Intelligence
1 1 (0.63%) SQL Server
Development Applications
1 8 (5.03%) JIRA
2 1 (0.63%) Hudson
General
1 57 (35.85%) Social Skills
2 15 (9.43%) Analytical Skills
3 11 (6.92%) Finance
3 11 (6.92%) Public Sector
4 10 (6.29%) Documentation Skills
5 9 (5.66%) Manufacturing
6 7 (4.40%) Legal
6 7 (4.40%) Marketing
7 6 (3.77%) Pharmaceutical
7 6 (3.77%) Telecoms
8 5 (3.14%) Organisational Skills
9 3 (1.89%) Aerospace
9 3 (1.89%) Electronics
9 3 (1.89%) Law
9 3 (1.89%) Multimedia
10 2 (1.26%) Automotive
10 2 (1.26%) Aviation
10 2 (1.26%) Banking
10 2 (1.26%) Presentation Skills
11 1 (0.63%) Advertising
Libraries, Frameworks & Software Standards
1 3 (1.89%) Middleware
2 1 (0.63%) CSS
2 1 (0.63%) Rendezvous
2 1 (0.63%) TIBCO EMS
2 1 (0.63%) XML
Miscellaneous
1 14 (8.81%) PKI
2 10 (6.29%) Driving Licence
3 9 (5.66%) iPad
4 8 (5.03%) Clustering
5 6 (3.77%) Smartphone
6 5 (3.14%) Onboarding
7 4 (2.52%) Management Information System
7 4 (2.52%) Self-Motivation
7 4 (2.52%) Video Conferencing
8 3 (1.89%) NHS
9 2 (1.26%) Blackberry
9 2 (1.26%) Enterprise Software
9 2 (1.26%) Foreign Exchange (FX)
10 1 (0.63%) BYOD
10 1 (0.63%) Data Protection Act
10 1 (0.63%) Public Cloud
10 1 (0.63%) Social Media
10 1 (0.63%) Virtual Team
Operating Systems
1 101 (63.52%) Windows
2 43 (27.04%) Windows 10
3 19 (11.95%) Windows Server
4 13 (8.18%) Mac OS
5 12 (7.55%) Linux
6 10 (6.29%) Windows Server 2012
7 8 (5.03%) Windows Server 2019
8 6 (3.77%) Apple iOS
8 6 (3.77%) Windows 7
9 4 (2.52%) Android
9 4 (2.52%) Windows Server 2016
10 2 (1.26%) Mac OS X
11 1 (0.63%) Unix
11 1 (0.63%) Windows Server 2008
Processes & Methodologies
1 39 (24.53%) Customer Service
2 25 (15.72%) Problem-Solving
3 24 (15.09%) ITIL
4 14 (8.81%) Asset Management
5 13 (8.18%) Proactive Monitoring
6 12 (7.55%) Mobile Device Management
7 10 (6.29%) Cybersecurity
7 10 (6.29%) Network Monitoring
7 10 (6.29%) Security Monitoring
7 10 (6.29%) Service Management
8 8 (5.03%) Decision-Making
8 8 (5.03%) Service Delivery
9 7 (4.40%) Customer Requirements
9 7 (4.40%) Migration
9 7 (4.40%) PRINCE2
10 6 (3.77%) Customer Experience
10 6 (3.77%) Quality Management
11 5 (3.14%) Change Management
11 5 (3.14%) Inventory Management
11 5 (3.14%) Ticket Management
Programming Languages
1 11 (6.92%) PowerShell
2 4 (2.52%) JavaScript
3 3 (1.89%) Python
Qualifications
1 33 (20.75%) Security Cleared
2 21 (13.21%) Degree
2 21 (13.21%) SC Cleared
3 9 (5.66%) CCNA
3 9 (5.66%) Cisco Certification
3 9 (5.66%) Microsoft Certification
4 6 (3.77%) ITIL Certification
5 5 (3.14%) MCSA
5 5 (3.14%) MCSE
6 4 (2.52%) CCNP
7 3 (1.89%) A+ Certification
7 3 (1.89%) MCP
8 2 (1.26%) DBS Check
8 2 (1.26%) JNCIA
9 1 (0.63%) Computer Science Degree
9 1 (0.63%) DV Cleared
Quality Assurance & Compliance
1 14 (8.81%) SLA
2 10 (6.29%) ISO 9000
System Software
1 70 (44.03%) Active Directory
2 11 (6.92%) VMware Infrastructure
3 9 (5.66%) Hyper-V
4 2 (1.26%) Firmware
4 2 (1.26%) Virtual Machines
5 1 (0.63%) VMware ESXi
5 1 (0.63%) vSphere
Systems Management
1 34 (21.38%) SCCM
2 23 (14.47%) Microsoft Intune
3 9 (5.66%) Autotask
3 9 (5.66%) Jamf Pro
4 8 (5.03%) Failover Clustering
5 4 (2.52%) Systems Management Server (SMS)
6 2 (1.26%) WSUS
7 1 (0.63%) AirWatch
7 1 (0.63%) FortiGate
7 1 (0.63%) Nessus
7 1 (0.63%) PaperCut
7 1 (0.63%) Single Sign-On
Vendors
1 69 (43.40%) Microsoft
2 18 (11.32%) Cisco
3 14 (8.81%) Juniper
4 13 (8.18%) Apple
4 13 (8.18%) VMware
5 9 (5.66%) ServiceNow
6 6 (3.77%) Datto
7 4 (2.52%) Dell
7 4 (2.52%) Fujitsu
7 4 (2.52%) Remedy
8 3 (1.89%) Citrix
8 3 (1.89%) Palo Alto
8 3 (1.89%) SAP
8 3 (1.89%) Zscaler
9 2 (1.26%) Autodesk
9 2 (1.26%) Google
9 2 (1.26%) Meraki
9 2 (1.26%) Veeam
9 2 (1.26%) Wyse
10 1 (0.63%) TIBCO