Technical Support
UK
The median Technical Support daily rate in the UK is £208 according to job vacancies posted during the 6 months to 18 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 403 | 590 | 655 |
| Rank change year-on-year | +187 | +65 | -59 |
| Contract jobs requiring a Technical Support | 168 | 97 | 190 |
| As % of all contract jobs advertised in the UK | 0.39% | 0.17% | 0.22% |
| As % of the Job Titles category | 0.43% | 0.18% | 0.23% |
| Number of daily rates quoted | 92 | 65 | 109 |
| 10th Percentile | £143 | £130 | £157 |
| 25th Percentile | £150 | £168 | £200 |
| Median daily rate (50th Percentile) | £208 | £213 | £288 |
| Median % change year-on-year | -2.35% | -26.09% | +15.00% |
| 75th Percentile | £255 | £375 | £394 |
| 90th Percentile | £350 | £581 | £655 |
| UK excluding London median daily rate | £175 | £175 | £250 |
| % change year-on-year | - | -30.00% | +25.00% |
| Number of hourly rates quoted | 21 | 10 | 15 |
| 10th Percentile | £11.86 | £14.93 | £12.35 |
| 25th Percentile | £12.50 | £17.11 | £13.88 |
| Median hourly rate | £15.85 | £22.86 | £18.76 |
| Median % change year-on-year | -30.66% | +21.86% | +47.25% |
| 75th Percentile | £23.75 | £29.56 | £23.50 |
| 90th Percentile | - | £32.19 | £43.57 |
| UK excluding London median hourly rate | £15.85 | £18.41 | £16.63 |
| % change year-on-year | -13.88% | +10.67% | +33.04% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,507 | 53,867 | 83,506 |
| % of contract IT jobs with a recognized job title | 92.79% | 94.60% | 95.39% |
| Number of daily rates quoted | 25,718 | 37,620 | 58,687 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £544 | £525 |
| Median % change year-on-year | -3.40% | +3.52% | +9.38% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,672 | 1,498 | 2,036 |
| 10th Percentile | £12.82 | £14.25 | £12.50 |
| 25th Percentile | £16.29 | £19.13 | £15.75 |
| Median hourly rate | £36.50 | £45.00 | £23.91 |
| Median % change year-on-year | -18.89% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.90 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support.
Technical Support
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support over the 6 months to 18 May 2024.
Technical Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support.
Technical Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Technical Support over the 6 months to 18 May 2024.
Technical Support
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +186 | 160 | £208 | -11.70% | 194 |
| UK excluding London | +130 | 121 | £175 | - | 161 |
| Work from Home | +136 | 52 | £153 | -49.42% | 117 |
| South West | +39 | 39 | £165 | -52.86% | 21 |
| London | +97 | 38 | £222 | -26.61% | 38 |
| South East | +51 | 27 | £150 | -37.50% | 39 |
| Midlands | +47 | 26 | £225 | +50.00% | 33 |
| East of England | +21 | 22 | £330 | -9.59% | 24 |
| West Midlands | +40 | 19 | £225 | +50.00% | 20 |
| East Midlands | - | 7 | - | - | 13 |
| North of England | +20 | 4 | £265 | +51.43% | 42 |
| Scotland | +36 | 2 | £175 | +40.00% | 7 |
| Yorkshire | +12 | 2 | £345 | +137.11% | 11 |
| North West | +11 | 2 | £230 | +18.71% | 25 |
| Northern Ireland | +4 | 1 | - | - | 1 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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