Technical Support
UK > Work from Home
The median Technical Support daily rate in Work from Home is £153 according to job vacancies posted during the 6 months to 9 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 284 | 427 | 542 |
| Rank change year-on-year | +143 | +115 | -84 |
| Contract jobs requiring a Technical Support | 55 | 24 | 82 |
| As % of all contract jobs with a WFH option | 0.37% | 0.10% | 0.19% |
| As % of the Job Titles category | 0.40% | 0.11% | 0.19% |
| Number of daily rates quoted | 28 | 16 | 57 |
| 10th Percentile | £105 | £197 | £156 |
| 25th Percentile | £143 | £210 | £207 |
| Median daily rate (50th Percentile) | £153 | £270 | £260 |
| Median % change year-on-year | -43.33% | +3.85% | +7.22% |
| 75th Percentile | £173 | £375 | £400 |
| 90th Percentile | £250 | £388 | £495 |
| UK median daily rate | £219 | £215 | £288 |
| % change year-on-year | +1.86% | -25.22% | +18.56% |
| Number of hourly rates quoted | 5 | 1 | 4 |
| 10th Percentile | £13.46 | - | £14.38 |
| 25th Percentile | - | £22.25 | £17.20 |
| Median hourly rate | £15.85 | £26.50 | £19.38 |
| Median % change year-on-year | -40.19% | +36.74% | +55.04% |
| 75th Percentile | - | £30.75 | £24.23 |
| 90th Percentile | £18.19 | - | £30.04 |
| UK median hourly rate | £15.67 | £25.25 | £17.88 |
| % change year-on-year | -37.96% | +41.22% | +41.68% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 13,716 | 22,731 | 42,165 |
| % of contract IT jobs with a recognized job title | 93.48% | 95.23% | 95.63% |
| Number of daily rates quoted | 9,231 | 16,123 | 30,649 |
| 10th Percentile | £325 | £358 | £359 |
| 25th Percentile | £425 | £444 | £431 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.42% | +2.48% | +7.14% |
| 75th Percentile | £638 | £650 | £634 |
| 90th Percentile | £750 | £750 | £725 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +6.60% |
| Number of hourly rates quoted | 567 | 528 | 566 |
| 10th Percentile | £14.26 | £16.98 | £13.75 |
| 25th Percentile | £22.54 | £25.00 | £19.58 |
| Median hourly rate | £43.00 | £51.57 | £38.83 |
| Median % change year-on-year | -16.61% | +32.81% | +67.29% |
| 75th Percentile | £63.38 | £66.33 | £58.66 |
| 90th Percentile | £75.00 | £76.80 | £68.75 |
| UK median hourly rate | £37.50 | £45.00 | £25.00 |
| % change year-on-year | -16.67% | +80.00% | +16.28% |
Technical Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing Technical Support over the 6 months to 9 June 2024.
Technical Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 9 June 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: