2 Technical Support Jobs in Northern Ireland

Job Title: ITAM Technical Support Coordinator School: Digital Services Directorate Salary: G6 £31,414- £37,119 Closing Date: 31st May 2024 Campus: Belfast, Coleraine or Derry ~Londonderry Reference Number: 027743 Full Time/Permanent - ABOUT US - We are a university with a national and international reputation for excellence … teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. We are currently recruiting for the following position: ITAM Technical Support Coordinator. This is a brand-new role to the University and a fantastic opportunity to join a dynamic team of subject matter … business analysts, project managers and skilled technicians dedicated to maintaining the reliability, stability, resilience, and security of Ulster University's multi-campus digital and technical estate, and supporting the staff, student and visitor experience. Why choose us? Digital Services forms the cornerstone of our contemporary, multi-campus university, delivering more »

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »