Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 386 524 676
Rank change year-on-year +138 +152 -73
Contract jobs citing Break/Fix 190 177 181
As % of all contract jobs advertised in the UK 0.45% 0.31% 0.21%
As % of the Processes & Methodologies category 0.52% 0.35% 0.23%
Number of daily rates quoted 101 138 105
10th Percentile £105 £105 £130
25th Percentile £126 £130 £145
Median daily rate (50th Percentile) £195 £163 £200
Median % change year-on-year +20.00% -18.75% +42.86%
75th Percentile £300 £200 £298
90th Percentile £608 £549 £429
UK excluding London median daily rate £200 £165 £200
% change year-on-year +21.21% -17.50% +42.86%
Number of hourly rates quoted 53 3 14
10th Percentile £11.75 £14.25 £10.83
25th Percentile £13.25 £14.99 £13.87
Median hourly rate £16.71 £17.50 £16.28
Median % change year-on-year -4.51% +7.48% +38.22%
75th Percentile £19.50 £19.49 £18.70
90th Percentile £24.09 £20.54 £23.70
UK excluding London median hourly rate £16.00 £17.50 £15.74
% change year-on-year -8.57% +11.18% +33.62%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,687 51,295 79,236
As % of all contract IT jobs advertised in the UK 86.22% 89.83% 90.60%
Number of daily rates quoted 23,611 35,552 55,630
10th Percentile £300 £325 £343
25th Percentile £413 £438 £430
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +8.16%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £476
% change year-on-year - +5.04% +8.51%
Number of hourly rates quoted 2,428 1,693 1,906
10th Percentile £12.75 £10.77 £12.50
25th Percentile £16.00 £16.13 £15.63
Median hourly rate £36.05 £36.00 £25.68
Median % change year-on-year +0.13% +40.19% +4.82%
75th Percentile £60.00 £65.00 £49.52
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £37.50 £35.00 £20.00
% change year-on-year +7.14% +75.00% -6.98%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 15 May 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +74 153 £200 +21.21% 68
England +83 135 £180 +4.35% 70
Scotland +81 49 £200 +25.00% 15
South East +36 42 £500 +189.86% 15
North of England +33 39 £126 -3.08% 9
London +94 37 £158 -1.56% 15
Yorkshire +31 21 £160 +45.12% 1
Work from Home +130 19 £500 +33.33% 4
North West +24 17 £126 -42.73% 8
South West +17 11 £110 -45.00% 12
Wales +18 4 - -
Midlands +8 3 £104 -74.13% 4
East of England +5 3 £125 -13.79% 14
East Midlands -2 3 £104 -82.38% 4
Northern Ireland +7 2 £143 -
North East +8 1 - -

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.21%) Blackberry Enterprise Server
2 2 (1.05%) Microsoft Exchange
3 1 (0.53%) SharePoint
Applications
1 13 (6.84%) Microsoft Office
2 1 (0.53%) Microsoft Excel
2 1 (0.53%) Spreadsheet
Business Applications
1 2 (1.05%) SAP S/4HANA
Cloud Services
1 22 (11.58%) Azure
2 14 (7.37%) OCI
3 11 (5.79%) Microsoft 365
4 6 (3.16%) Azure DevOps
5 5 (2.63%) Azure API Management
5 5 (2.63%) Azure Data Factory
5 5 (2.63%) Azure Functions
5 5 (2.63%) Azure Key Vault
5 5 (2.63%) Azure Logic Apps
5 5 (2.63%) Azure Monitor
5 5 (2.63%) Serverless
6 1 (0.53%) Entra ID
6 1 (0.53%) Figma
6 1 (0.53%) npm
6 1 (0.53%) PaaS
6 1 (0.53%) SaaS
Communications & Networking
1 27 (14.21%) SAN
2 25 (13.16%) DHCP
2 25 (13.16%) DNS
3 15 (7.89%) ATM
4 14 (7.37%) Firewall
4 14 (7.37%) VPN
5 12 (6.32%) LAN
6 11 (5.79%) WAN
6 11 (5.79%) Wi-Fi
7 5 (2.63%) 3G
8 4 (2.11%) 2G
8 4 (2.11%) 4G
8 4 (2.11%) Ethernet
8 4 (2.11%) SDH
9 3 (1.58%) Internet
10 1 (0.53%) iSCSI
10 1 (0.53%) WebEx
Database & Business Intelligence
1 5 (2.63%) Azure SQL Database
1 5 (2.63%) SQL Server
2 3 (1.58%) NoSQL
2 3 (1.58%) SQL Server Integration Services
Development Applications
1 6 (3.16%) Visual Studio
2 5 (2.63%) JIRA
3 1 (0.53%) rollup.js
3 1 (0.53%) webpack
General
1 57 (30.00%) Analytical Skills
2 43 (22.63%) Social Skills
3 37 (19.47%) Public Sector
4 11 (5.79%) Finance
5 9 (4.74%) Retail
6 6 (3.16%) Organisational Skills
7 4 (2.11%) Presentation Skills
8 3 (1.58%) Inclusion and Diversity
9 1 (0.53%) French Language
9 1 (0.53%) Legal
9 1 (0.53%) Manufacturing
9 1 (0.53%) Pharmaceutical
9 1 (0.53%) Telecoms
Job Titles
1 65 (34.21%) IT Engineer
2 52 (27.37%) Field Engineer
3 50 (26.32%) Field Service Engineer
4 25 (13.16%) Support Engineer
5 23 (12.11%) Desktop Engineer
6 22 (11.58%) Desktop Support
7 15 (7.89%) Break Fix Engineer
7 15 (7.89%) Infrastructure Engineer
8 12 (6.32%) Desktop Support Engineer
8 12 (6.32%) IT Technician
9 10 (5.26%) IT Support
9 10 (5.26%) Storage Engineer
10 9 (4.74%) Network Engineer
10 9 (4.74%) Server Engineer
11 7 (3.68%) Deskside Engineer
11 7 (3.68%) Hardware Engineer
11 7 (3.68%) IT Support Engineer
12 6 (3.16%) Data Centre Engineer
12 6 (3.16%) SC Cleared Desktop Support
13 5 (2.63%) Developer
Libraries, Frameworks & Software Standards
1 5 (2.63%) ARM Templates
2 3 (1.58%) .NET
2 3 (1.58%) JSON
2 3 (1.58%) OAuth
2 3 (1.58%) OpenID
2 3 (1.58%) REST
2 3 (1.58%) SOAP
2 3 (1.58%) XML
3 1 (0.53%) CSS
3 1 (0.53%) EDI
3 1 (0.53%) Enzyme
3 1 (0.53%) Jest
3 1 (0.53%) Next.js
3 1 (0.53%) React
3 1 (0.53%) Redux
3 1 (0.53%) SAP ALE
3 1 (0.53%) Sass
Miscellaneous
1 44 (23.16%) Analytical Mindset
2 36 (18.95%) Data Centre
3 15 (7.89%) Driving Licence
4 11 (5.79%) EPoS
5 9 (4.74%) Smartphone
6 6 (3.16%) Distributed Systems
6 6 (3.16%) Self-Motivation
7 5 (2.63%) Blackberry
8 4 (2.11%) Data Protection Act
9 2 (1.05%) CMDB
9 2 (1.05%) iPhone
9 2 (1.05%) Video Conferencing
10 1 (0.53%) Biopharmaceutical
10 1 (0.53%) Cloud Native
10 1 (0.53%) Enterprise Software
10 1 (0.53%) Enterprise Storage
10 1 (0.53%) Management Information System
10 1 (0.53%) Smartcard
10 1 (0.53%) W3C
Operating Systems
1 49 (25.79%) Windows
2 35 (18.42%) Windows 10
3 19 (10.00%) Linux
4 15 (7.89%) Windows 7
5 14 (7.37%) Windows Server
5 14 (7.37%) Windows Server 2012
5 14 (7.37%) Windows Server 2016
5 14 (7.37%) Windows Server 2019
5 14 (7.37%) Windows XP
6 7 (3.68%) Unix
7 6 (3.16%) Android
8 5 (2.63%) Mac OS X
8 5 (2.63%) Windows 8
9 1 (0.53%) Apple iOS
Processes & Methodologies
1 81 (42.63%) Problem-Solving
2 62 (32.63%) Customer Service
3 34 (17.89%) ITIL
4 23 (12.11%) Proactive Monitoring
5 19 (10.00%) Disaster Recovery
6 17 (8.95%) Server Management
7 15 (7.89%) Infrastructure Engineering
7 15 (7.89%) Project Management
7 15 (7.89%) Service Delivery
8 14 (7.37%) Converged Infrastructure
8 14 (7.37%) Performance Monitoring
8 14 (7.37%) Performance Tuning
8 14 (7.37%) Storage Management
9 12 (6.32%) Preventative Maintenance
10 11 (5.79%) Incident Management
11 10 (5.26%) Inventory Management
12 6 (3.16%) Application Security
12 6 (3.16%) CI/CD
12 6 (3.16%) Infrastructure as Code
12 6 (3.16%) Project Delivery
Programming Languages
1 19 (10.00%) PowerShell
2 3 (1.58%) C#
2 3 (1.58%) SQL
Qualifications
1 47 (24.74%) Security Cleared
2 44 (23.16%) SC Cleared
3 21 (11.05%) CCNA
3 21 (11.05%) Cisco Certification
4 18 (9.47%) A+ Certification
5 16 (8.42%) Degree
6 14 (7.37%) CCNP
6 14 (7.37%) DV Cleared
7 8 (4.21%) Microsoft Certification
8 7 (3.68%) MCSE
8 7 (3.68%) Network+ Certification
9 2 (1.05%) BPSS Clearance
9 2 (1.05%) DBS Check
10 1 (0.53%) SAP Certification
10 1 (0.53%) Server+ Certification
Quality Assurance & Compliance
1 9 (4.74%) SLA
2 1 (0.53%) Accessibility
2 1 (0.53%) GxP
2 1 (0.53%) QA
System Software
1 35 (18.42%) Active Directory
2 15 (7.89%) VMware Infrastructure
3 14 (7.37%) Hyper-V
3 14 (7.37%) VMware ESXi
4 3 (1.58%) Firmware
5 1 (0.53%) NFS
Systems Management
1 26 (13.68%) SCCM
2 14 (7.37%) EMC NetWorker
2 14 (7.37%) NetBackup
2 14 (7.37%) SCOM
2 14 (7.37%) vCenter Server
2 14 (7.37%) WSUS
3 3 (1.58%) Dell DRAC
4 1 (0.53%) Microsoft Intune
4 1 (0.53%) Single Sign-On
Vendors
1 40 (21.05%) Cisco
2 35 (18.42%) Microsoft
3 32 (16.84%) Dell
4 25 (13.16%) HP
4 25 (13.16%) Juniper
5 21 (11.05%) ServiceNow
6 15 (7.89%) EMC
6 15 (7.89%) VMware
7 14 (7.37%) 3PAR
7 14 (7.37%) Extreme Networks
7 14 (7.37%) Oracle
7 14 (7.37%) Palo Alto
7 14 (7.37%) Symantec
7 14 (7.37%) Veeam
8 13 (6.84%) Meraki
9 11 (5.79%) 3Com
9 11 (5.79%) Aruba
9 11 (5.79%) Brocade
9 11 (5.79%) Citrix
10 6 (3.16%) Adobe