Break/Fix
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 685 795 989
Rank change year-on-year +110 +194 -131
Permanent jobs citing Break/Fix 203 180 256
As % of all permanent jobs advertised in the UK 0.20% 0.18% 0.16%
As % of the Processes & Methodologies category 0.24% 0.19% 0.16%
Number of salaries quoted 182 138 174
10th Percentile £25,760 £23,925 £22,500
25th Percentile £27,500 £27,563 £25,188
Median annual salary (50th Percentile) £29,728 £43,250 £31,000
Median % change year-on-year -31.27% +39.52% +3.33%
75th Percentile £41,188 £60,000 £40,188
90th Percentile £59,000 £75,000 £58,375
UK excluding London median annual salary £29,290 £29,000 £29,000
% change year-on-year +1.00% - -1.28%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85,108 95,066 155,930
As % of all permanent jobs advertised in the UK 85.18% 95.58% 95.78%
Number of salaries quoted 59,794 56,135 83,138
10th Percentile £29,071 £34,000 £33,645
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Salary Trend

3-month moving average salary quoted in jobs citing Break/Fix.

Salary trend for Break/Fix in the UK

Break/Fix
Salary Histogram

Salary distribution for jobs citing Break/Fix over the 6 months to 20 May 2024.

Salary histogram for Break/Fix in the UK

Break/Fix
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +106 179 £30,000 -29.41% 71
UK excluding London +68 161 £29,290 +1.00% 69
South East +27 43 £31,500 - 17
London +65 39 £37,500 -28.57% 16
East of England +27 33 £32,500 -23.53% 14
North of England +42 23 £28,000 +14.29% 9
Midlands +8 23 £28,000 +14.29% 6
Work from Home +45 22 £33,500 -33.00% 4
West Midlands +28 22 £28,000 +16.67% 3
South West -15 18 £29,448 +3.32% 10
North West +6 17 £28,000 +14.29% 9
Wales +23 15 £28,290 +23.00%
North East +3 6 £39,000 +30.00%
Northern Ireland - 5 £28,000 -
East Midlands -18 1 - - 3
Scotland -70 1 £25,000 -18.70% 15

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.39%) Microsoft Exchange
1 15 (7.39%) SharePoint
2 9 (4.43%) CMS
3 4 (1.97%) Exchange Server 2007
3 4 (1.97%) Exchange Server 2010
3 4 (1.97%) Exchange Server 2013
4 2 (0.99%) IIS
5 1 (0.49%) Blackberry Enterprise Server
5 1 (0.49%) Confluence
5 1 (0.49%) Skype for Business
Applications
1 44 (21.67%) Microsoft Office
2 32 (15.76%) Microsoft Excel
3 30 (14.78%) Microsoft PowerPoint
Business Applications
1 1 (0.49%) Eikon
1 1 (0.49%) Remedy ITSM
Cloud Services
1 67 (33.00%) Azure
2 64 (31.53%) Microsoft 365
3 45 (22.17%) Entra ID
4 30 (14.78%) OneDrive
5 12 (5.91%) OCI
6 7 (3.45%) Mimecast
7 5 (2.46%) IaaS
8 2 (0.99%) Azure ExpressRoute
8 2 (0.99%) Azure Storage
8 2 (0.99%) Google Workspace
8 2 (0.99%) Nutanix
9 1 (0.49%) Dropbox
9 1 (0.49%) Google Drive
Communications & Networking
1 30 (14.78%) Remote Desktop
2 27 (13.30%) DNS
3 25 (12.32%) DHCP
4 20 (9.85%) Firewall
5 19 (9.36%) Structured Cabling
6 14 (6.90%) SAN
7 12 (5.91%) VPN
8 11 (5.42%) Wi-Fi
9 9 (4.43%) TCP/IP
10 6 (2.96%) WAN
11 4 (1.97%) LAN
12 2 (0.99%) Cisco IOS
12 2 (0.99%) Fibre Channel
12 2 (0.99%) Internet
12 2 (0.99%) NetScaler
12 2 (0.99%) Skype
13 1 (0.49%) Intranet
13 1 (0.49%) NAS
13 1 (0.49%) Wireless
Database & Business Intelligence
1 2 (0.99%) Amazon RDS
1 2 (0.99%) SQL Server
2 1 (0.49%) Elasticsearch
2 1 (0.49%) Hazelcast
2 1 (0.49%) MongoDB
2 1 (0.49%) MySQL
Development Applications
1 1 (0.49%) JIRA
1 1 (0.49%) Snyk
General
1 118 (58.13%) Social Skills
2 48 (23.65%) Organisational Skills
3 30 (14.78%) Analytical Skills
3 30 (14.78%) Finance
4 27 (13.30%) Retail
5 13 (6.40%) Law
5 13 (6.40%) Telecoms
6 11 (5.42%) Marketing
7 5 (2.46%) Inclusion and Diversity
7 5 (2.46%) Legal
8 4 (1.97%) Public Sector
9 3 (1.48%) Banking
10 2 (0.99%) Aerospace
10 2 (0.99%) Financial Institution
10 2 (0.99%) Front Office
11 1 (0.49%) Electronics
11 1 (0.49%) Investment Banking
11 1 (0.49%) Local Government
11 1 (0.49%) Manufacturing
Job Titles
1 60 (29.56%) Support Engineer
2 58 (28.57%) Senior
3 45 (22.17%) Desktop Support
4 42 (20.69%) Desktop Engineer
5 40 (19.70%) Desktop Support Engineer
6 36 (17.73%) Field Engineer
7 35 (17.24%) Field Service Engineer
8 25 (12.32%) Hardware Engineer
8 25 (12.32%) Senior Field Engineer
9 24 (11.82%) Senior Field Service Engineer
10 23 (11.33%) IT Support
11 18 (8.87%) IT Engineer
12 14 (6.90%) IT Support Engineer
13 13 (6.40%) Technical Engineer
14 12 (5.91%) Data Centre Engineer
14 12 (5.91%) Infrastructure Engineer
15 10 (4.93%) Analyst
15 10 (4.93%) Data Engineer
15 10 (4.93%) Senior Data Engineer
16 9 (4.43%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (0.99%) .NET
1 2 (0.99%) ARM Templates
1 2 (0.99%) HTML
1 2 (0.99%) SOAP
1 2 (0.99%) XML
2 1 (0.49%) AngularJS
2 1 (0.49%) Apache Camel
2 1 (0.49%) ASP.NET
2 1 (0.49%) ASP.NET MVC
2 1 (0.49%) Elastic Stack
2 1 (0.49%) Flash
2 1 (0.49%) JSP
2 1 (0.49%) Node.js
2 1 (0.49%) REST
2 1 (0.49%) Servlets
2 1 (0.49%) Spring
Miscellaneous
1 53 (26.11%) Driving Licence
2 36 (17.73%) Self-Motivation
3 28 (13.79%) EPoS
4 24 (11.82%) Data Centre
5 13 (6.40%) Smartphone
6 10 (4.93%) Onboarding
7 9 (4.43%) Digital Signage
8 7 (3.45%) Management Information System
9 5 (2.46%) Video Conferencing
10 3 (1.48%) Enterprise Storage
10 3 (1.48%) Hedge funds
10 3 (1.48%) PKI
10 3 (1.48%) Replication
11 2 (0.99%) Blackberry
11 2 (0.99%) Digital Media
11 2 (0.99%) Hybrid Cloud
11 2 (0.99%) iPad
12 1 (0.49%) EMC VMAX
12 1 (0.49%) iPhone
12 1 (0.49%) Social Media
Operating Systems
1 149 (73.40%) Windows
2 41 (20.20%) Windows 10
3 27 (13.30%) Windows Server
4 19 (9.36%) Windows 7
5 18 (8.87%) Windows Server 2016
6 17 (8.37%) Windows Server 2012
7 14 (6.90%) Linux
7 14 (6.90%) Windows Server 2019
8 13 (6.40%) Windows XP
9 10 (4.93%) Android
10 5 (2.46%) Windows Server 2008
11 4 (1.97%) Windows Vista
12 2 (0.99%) Apple iOS
12 2 (0.99%) Mac OS
12 2 (0.99%) Mac OS X
13 1 (0.49%) Unix
13 1 (0.49%) Windows Server 2003
Processes & Methodologies
1 74 (36.45%) Customer Service
2 67 (33.00%) Problem-Solving
3 66 (32.51%) ITIL
4 39 (19.21%) Time Management
5 34 (16.75%) Ticket Management
6 26 (12.81%) Innovative Thinking
7 21 (10.34%) Project Management
8 18 (8.87%) Asset Management
9 16 (7.88%) Disaster Recovery
10 15 (7.39%) Server Management
11 14 (6.90%) Performance Tuning
12 13 (6.40%) IT Asset Management
12 13 (6.40%) Mobile Device Management
13 12 (5.91%) Converged Infrastructure
13 12 (5.91%) Infrastructure Engineering
13 12 (5.91%) Performance Monitoring
13 12 (5.91%) Preventative Maintenance
13 12 (5.91%) Proactive Monitoring
13 12 (5.91%) Storage Management
14 11 (5.42%) Content Management
Programming Languages
1 14 (6.90%) PowerShell
2 2 (0.99%) C#
2 2 (0.99%) Java
2 2 (0.99%) JavaScript
3 1 (0.49%) Bash
3 1 (0.49%) Python
3 1 (0.49%) SQL
Qualifications
1 58 (28.57%) Security Cleared
2 52 (25.62%) SC Cleared
3 28 (13.79%) Degree
4 27 (13.30%) DV Cleared
5 25 (12.32%) A+ Certification
5 25 (12.32%) BPSS Clearance
6 21 (10.34%) Microsoft Certification
7 19 (9.36%) Cisco Certification
8 18 (8.87%) CCNA
9 17 (8.37%) MCP
10 12 (5.91%) CCNP
11 6 (2.96%) MCSE
12 5 (2.46%) Server+ Certification
13 4 (1.97%) MCSA
14 2 (0.99%) HND
14 2 (0.99%) ITIL Foundation Certificate
14 2 (0.99%) Network+ Certification
14 2 (0.99%) NVQ Level 4
14 2 (0.99%) VMware Certified Professional (VCP)
15 1 (0.49%) (ISC)2 CCSP
Quality Assurance & Compliance
1 52 (25.62%) SLA
2 13 (6.40%) GDPR
3 9 (4.43%) Cyber Essentials
4 2 (0.99%) Accessibility
4 2 (0.99%) ISO/IEC 15288
4 2 (0.99%) QA
5 1 (0.49%) Data Quality
System Software
1 104 (51.23%) Active Directory
2 22 (10.84%) Firmware
3 17 (8.37%) VMware Infrastructure
4 15 (7.39%) VMware ESXi
5 12 (5.91%) Hyper-V
6 3 (1.48%) Virtual Machines
6 3 (1.48%) Virtual Servers
7 2 (0.99%) vSphere
8 1 (0.49%) Veritas Cluster Server
Systems Management
1 48 (23.65%) Microsoft Intune
2 39 (19.21%) SCCM
3 15 (7.39%) SCOM
3 15 (7.39%) vCenter Server
3 15 (7.39%) WSUS
4 14 (6.90%) NetBackup
5 12 (5.91%) EMC NetWorker
6 9 (4.43%) Jamf Pro
7 4 (1.97%) McAfee ePO
8 2 (0.99%) HP SIM
8 2 (0.99%) PowerCLI
8 2 (0.99%) SCOrch
8 2 (0.99%) Single Sign-On
8 2 (0.99%) vRealize
8 2 (0.99%) vRealize Orchestrator
9 1 (0.49%) Active Directory Federation Services
9 1 (0.49%) Avamar
9 1 (0.49%) EMC VPLEX
9 1 (0.49%) OfficeScan
9 1 (0.49%) Trend Micro Deep Security
Vendors
1 122 (60.10%) Microsoft
2 58 (28.57%) Dell
3 55 (27.09%) HP
4 37 (18.23%) IBM
5 20 (9.85%) NetApp
5 20 (9.85%) VMware
6 17 (8.37%) Cisco
6 17 (8.37%) EMC
6 17 (8.37%) Oracle
7 15 (7.39%) 3PAR
8 14 (6.90%) McAfee
8 14 (6.90%) Veeam
9 13 (6.40%) Palo Alto
9 13 (6.40%) Symantec
10 12 (5.91%) Extreme Networks
10 12 (5.91%) Juniper
10 12 (5.91%) MobileIron
11 7 (3.45%) Apple
12 5 (2.46%) SolarWinds
12 5 (2.46%) Sun