IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £189 according to job vacancies posted during the 6 months to 15 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
15 May 2024		 Same period 2023 Same period 2022
Rank 396 460 565
Rank change year-on-year +64 +105 -7
Contract jobs requiring an IT Support Engineer 179 250 300
As % of all contract jobs advertised in the UK 0.42% 0.44% 0.34%
As % of the Job Titles category 0.45% 0.46% 0.36%
Number of daily rates quoted 140 165 184
10th Percentile £123 £132 £128
25th Percentile £143 £150 £162
Median daily rate (50th Percentile) £189 £183 £200
Median % change year-on-year +3.42% -8.75% +17.65%
75th Percentile £250 £263 £255
90th Percentile £300 £350 £388
UK excluding London median daily rate £175 £180 £190
% change year-on-year -2.78% -5.26% +22.58%
Number of hourly rates quoted 22 21 27
10th Percentile £12.53 £12.13 £12.63
25th Percentile £16.44 £14.18 £15.00
Median hourly rate £21.00 £17.47 £17.50
Median % change year-on-year +20.21% -0.17% +11.46%
75th Percentile £22.83 £23.75 £18.90
90th Percentile £41.75 £30.00 £21.00
UK excluding London median hourly rate £18.14 £18.74 £17.50
% change year-on-year -3.20% +7.06% +11.46%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,476 54,050 83,442
% of contract IT jobs with a recognized job title 92.77% 94.65% 95.41%
Number of daily rates quoted 25,679 37,739 58,629
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.35%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,653 1,507 2,053
10th Percentile £12.83 £14.25 £12.50
25th Percentile £16.30 £19.45 £15.88
Median hourly rate £36.50 £45.00 £24.00
Median % change year-on-year -18.89% +87.50% +6.67%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £73.70 £76.10 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 15 May 2024.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 15 May 2024.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +47 152 £200 - 190
UK excluding London +6 117 £175 -2.78% 146
London +83 59 £225 +15.38% 46
North of England +12 26 £190 -5.00% 35
South East +19 23 £155 -22.50% 36
Work from Home +93 20 £255 +27.50% 44
Midlands +19 18 £150 -33.33% 32
East Midlands +12 15 £150 -52.38% 18
East of England +12 14 £200 - 11
Yorkshire +21 13 £200 +17.65% 15
Wales +23 12 £145 -12.12% 2
South West +8 12 £173 -2.82% 29
Scotland +39 10 £200 +21.21% 2
North West +9 8 £158 -43.50% 16
North East +12 5 £175 +18.64% 4
West Midlands +9 3 £175 +16.67% 14
Northern Ireland -2 2 £210 -

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 15 May 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 108 (60.34%) Windows
2 86 (48.04%) Microsoft 365
3 72 (40.22%) Active Directory
4 64 (35.75%) Microsoft
5 62 (34.64%) Social Skills
6 49 (27.37%) Customer Service
7 41 (22.91%) Problem-Solving
8 34 (18.99%) Windows 10
9 29 (16.20%) Azure
9 29 (16.20%) SCCM
10 27 (15.08%) Microsoft Office
11 26 (14.53%) Microsoft Exchange
12 25 (13.97%) Microsoft Intune
13 22 (12.29%) Finance
14 20 (11.17%) ITIL
15 18 (10.06%) LAN
15 18 (10.06%) ServiceNow
16 17 (9.50%) Video Conferencing
16 17 (9.50%) Windows Server
17 16 (8.94%) Apple
18 15 (8.38%) Asset Management
18 15 (8.38%) Security Cleared
19 14 (7.82%) Manufacturing
20 13 (7.26%) Cisco
20 13 (7.26%) SharePoint
21 12 (6.70%) DHCP
21 12 (6.70%) Apple iOS
21 12 (6.70%) Onboarding
22 11 (6.15%) Entra ID
22 11 (6.15%) Android

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (14.53%) Microsoft Exchange
2 13 (7.26%) SharePoint
3 5 (2.79%) Skype for Business
4 1 (0.56%) Apache
4 1 (0.56%) Confluence
4 1 (0.56%) JBoss
4 1 (0.56%) nginx
4 1 (0.56%) Tomcat
Applications
1 27 (15.08%) Microsoft Office
2 9 (5.03%) Microsoft Excel
3 7 (3.91%) Microsoft PowerPoint
4 6 (3.35%) Microsoft Project
5 1 (0.56%) Acrobat
Business Applications
1 1 (0.56%) ION MarketView
1 1 (0.56%) Temenos T24
Cloud Services
1 86 (48.04%) Microsoft 365
2 29 (16.20%) Azure
3 11 (6.15%) Entra ID
4 6 (3.35%) AWS
5 5 (2.79%) Power Platform
6 3 (1.68%) Asana
6 3 (1.68%) OneDrive
6 3 (1.68%) Slack
6 3 (1.68%) WhatsApp
7 2 (1.12%) Amazon EC2
7 2 (1.12%) Google Workspace
8 1 (0.56%) Adobe Creative Cloud
8 1 (0.56%) Dynamics 365
Communications & Networking
1 18 (10.06%) LAN
2 12 (6.70%) DHCP
3 11 (6.15%) Firewall
3 11 (6.15%) WAN
3 11 (6.15%) Wi-Fi
4 10 (5.59%) DNS
4 10 (5.59%) VPN
5 8 (4.47%) Internet
6 7 (3.91%) Remote Desktop
6 7 (3.91%) TCP/IP
7 6 (3.35%) Wireless
8 5 (2.79%) Skype
8 5 (2.79%) VLAN
9 4 (2.23%) Cisco IOS
9 4 (2.23%) SAN
10 2 (1.12%) Intranet
10 2 (1.12%) SD-WAN
10 2 (1.12%) Telepresence
10 2 (1.12%) VoIP
11 1 (0.56%) WebEx
Database & Business Intelligence
1 4 (2.23%) Power BI
2 1 (0.56%) RDBMS
2 1 (0.56%) Relational Database
2 1 (0.56%) SQL Server
Development Applications
1 5 (2.79%) JIRA
General
1 62 (34.64%) Social Skills
2 22 (12.29%) Finance
3 14 (7.82%) Manufacturing
4 8 (4.47%) Analytical Skills
4 8 (4.47%) Public Sector
5 7 (3.91%) Telecoms
6 6 (3.35%) Law
7 4 (2.23%) Electronics
7 4 (2.23%) Marketing
7 4 (2.23%) Presentation Skills
8 3 (1.68%) Financial Institution
9 2 (1.12%) Automotive
9 2 (1.12%) Documentation Skills
9 2 (1.12%) French Language
9 2 (1.12%) Organisational Skills
9 2 (1.12%) Portuguese Language
9 2 (1.12%) Spanish Language
10 1 (0.56%) Aviation
10 1 (0.56%) Front Office
10 1 (0.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.56%) IBM Integration Bus
1 1 (0.56%) Middleware
Miscellaneous
1 17 (9.50%) Video Conferencing
2 12 (6.70%) Onboarding
3 9 (5.03%) Driving Licence
3 9 (5.03%) iPhone
4 5 (2.79%) NHS
5 4 (2.23%) Management Information System
5 4 (2.23%) Self-Motivation
6 3 (1.68%) BYOD
6 3 (1.68%) Data Centre
6 3 (1.68%) Life Science
6 3 (1.68%) Renewable Energy
7 2 (1.12%) Analytical Mindset
7 2 (1.12%) Blackberry
7 2 (1.12%) CMDB
7 2 (1.12%) Smartphone
8 1 (0.56%) Client/Server
8 1 (0.56%) Digital Signage
8 1 (0.56%) EPoS
8 1 (0.56%) Housing Association
8 1 (0.56%) Smartcard
Operating Systems
1 108 (60.34%) Windows
2 34 (18.99%) Windows 10
3 17 (9.50%) Windows Server
4 12 (6.70%) Apple iOS
5 11 (6.15%) Android
6 9 (5.03%) Windows 7
7 7 (3.91%) Linux
8 4 (2.23%) Unix
9 3 (1.68%) VMS
10 2 (1.12%) Mac OS
10 2 (1.12%) Mac OS X
11 1 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 49 (27.37%) Customer Service
2 41 (22.91%) Problem-Solving
3 20 (11.17%) ITIL
4 15 (8.38%) Asset Management
5 10 (5.59%) Service Delivery
6 9 (5.03%) Server Patching
7 8 (4.47%) Business Intelligence
7 8 (4.47%) Continuous Improvement
8 7 (3.91%) Break/Fix
8 7 (3.91%) ITSM
8 7 (3.91%) Logistics
8 7 (3.91%) Mobile Device Management
8 7 (3.91%) Service Management
9 6 (3.35%) Incident Management
10 5 (2.79%) Customer Experience
10 5 (2.79%) Kalman Filter
10 5 (2.79%) Migration
10 5 (2.79%) Project Delivery
11 4 (2.23%) Inventory Management
11 4 (2.23%) Server Management
Programming Languages
1 5 (2.79%) PowerShell
2 3 (1.68%) SQL
3 1 (0.56%) Java
3 1 (0.56%) Python
3 1 (0.56%) Shell Script
3 1 (0.56%) VBA
Qualifications
1 15 (8.38%) Security Cleared
2 10 (5.59%) Degree
2 10 (5.59%) SC Cleared
3 8 (4.47%) DBS Check
3 8 (4.47%) DV Cleared
4 5 (2.79%) A+ Certification
5 4 (2.23%) Microsoft Certification
6 3 (1.68%) ITIL Certification
7 2 (1.12%) ITIL Foundation Certificate
7 2 (1.12%) MCDST
7 2 (1.12%) MCP
8 1 (0.56%) CCNA
8 1 (0.56%) Cisco Certification
Quality Assurance & Compliance
1 10 (5.59%) SLA
2 3 (1.68%) GAMP
2 3 (1.68%) GxP
3 2 (1.12%) Data Quality
4 1 (0.56%) Cyber Essentials
System Software
1 72 (40.22%) Active Directory
2 9 (5.03%) VMware Infrastructure
3 4 (2.23%) Hyper-V
4 1 (0.56%) BitLocker
4 1 (0.56%) Firmware
Systems Management
1 29 (16.20%) SCCM
2 25 (13.97%) Microsoft Intune
3 3 (1.68%) SCOM
3 3 (1.68%) SCVMM
3 3 (1.68%) WSUS
4 1 (0.56%) AirWatch
4 1 (0.56%) PaperCut
Vendors
1 64 (35.75%) Microsoft
2 18 (10.06%) ServiceNow
3 16 (8.94%) Apple
4 13 (7.26%) Cisco
5 11 (6.15%) Citrix
5 11 (6.15%) VMware
6 5 (2.79%) Veeam
7 4 (2.23%) Google
7 4 (2.23%) Mitel
7 4 (2.23%) Progress
7 4 (2.23%) SAP
8 3 (1.68%) Bloomberg
8 3 (1.68%) MobileIron
8 3 (1.68%) Palo Alto
8 3 (1.68%) Zscaler
9 2 (1.12%) Adobe
9 2 (1.12%) Polycom
10 1 (0.56%) HP
10 1 (0.56%) IBM
10 1 (0.56%) Temenos
198 IT Support Engineer jobs Nationwide