2ndLine Support Engineer2ndLine Support Engineer - Social Messaging Platform - London (Tech stack: 2ndLine Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine Support Engineer to support their product to these new markets and help enhance this already successful company! These 2nd … of these products in your current role or alternatively through a degree or IT course. Candidates without commercial experience are welcome to apply. All 2ndLine Support Engineer positions come with the following benefits: 30 days holiday (plus 8 UK Bank Holidays). An early more »
Are you an experienced 2ndline support engineer looking for your next challenge? Look no further! As a 2ndline support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … this role, you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2ndline support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2ndline support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support requests, and more »
SW9, Oval, Greater London, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLineEngineer £34,000 - £38,000 plus benefits London, SW9 (WFH 1 day a week) Keywords: 2ndLineEngineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure … Technical Engineer to join their team on a permanent basis, to be responsible for resolving escalated issues and client project work. 2ndLineEngineer – Duties: Documentation of client networks and small projects Backup maintenance Configuration of standard mail and messaging clients including Outlook … enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases 2ndLineEngineer – Over to you! Our ideal candidate will have; Experience with Windows/Mac desktop operating systems. Excellent experience more »
South East London, England, United Kingdom Hybrid / WFH Options
Noir
Job Description2nd Line Support Engineer2nd Line Support Engineer - Social Messaging Platform - London(Tech stack: 2ndLine Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine Support Engineer … UK and European markets.A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine Support Engineer to support their product to these new markets and help enhance this already successful company!These 2nd … knowledge of these products in your current role or alternatively through a degree or IT course. Candidates without commercial experience are welcome to apply.All 2ndLine Support Engineer positions come with the following benefits:30 days holiday (plus 8 UK Bank Holidays).An early finish more »
Role: 2ndLine Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2ndLine Support Engineer – Fully on-site (Dartford) I am working with a client who … are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLine Support Engineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's license. Our client … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2ndLine Support Engineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange and more »
Role: 2ndLine Support Engineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2ndLine Support Engineer – Fully on-site (Dartford) I am working with a client who … are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLine Support Engineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's license. Our client … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2ndLine Support Engineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange and more »
Purpose of the Role: The 2ndLineEngineer is a pivotal role within LabTech's IT department, designed for an individual with a strong foundation in IT support and a readiness to tackle more complex challenges. This role involves deep engagement across all areas of … our infrastructure, from servers and networks to IoT and various innovative projects. The 2ndLineEngineer acts as a critical escalation point for issues beyond the scope of 1st line engineers, requiring a seasoned technical presence. Key Responsibilities … Advanced Support & Maintenance: Provide high level support and maintenance for IT infrastructure and applications, focusing on network infrastructure. Technical Escalation: Act as a secondline escalation point for complex technical issues, providing expertise and resolution. Project Support & Implementation: Participate in the planning and execution of projects to advance more »
2ndLine Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … delivered through additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive more »
2ndLineEngineer required in Chiswick, on site up to £40k A fantastic well known global company is looking to grow their IT team and is requiring an experienced 2ndlineengineer to join them Job Description: We are seeking … a skilled Desktop Support Engineer with expertise in audio-video systems to join our team. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of their desktops, laptops, and audio-video equipment. … reference. * Provide training and guidance to end-users on the proper use of audio-video equipment. Requirements: * Proven experience as a Desktop Support Engineer or similar role, with exposure audio-video systems. * In-depth knowledge of desktop operating systems, including Windows 10 & 11. * Experience troubleshooting audio-video systems more »
Operations Engineer2ndLine IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2ndline level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »
South East London, England, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
Job Description2nd Line Support Engineer - hybrid working (3 days in office or onsite)LondonUp to £35,000 DOEFitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance.In 2023 we … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … managed services delivered through additional Fitzrovia services and effective Problem Management.Job Specifications:Experience:background preferableyears proven experience in an IT support role (1st/2ndline)of working to an ITIL framework in a service desk capacityWindows Server 2016 – 2022365 Support for Email, SharePoint, OneDrive and TeamsDirectory more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLine Support Technician Up to £35,000 Kent Are you a 2ndlineengineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLine Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondline support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary of up to £35,000 based on experience. This role is onsite 5 days a week in the office and requires occasional travel to client sites in surrounding areas so a more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2ndLine) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2ndline escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »
2ndLine Desktop Support Engineer London (5 days on site) SC Level position - Start date ASAP pending Clearance. Up to £42,500 + shift allowance + benefits Concept IT is thrilled to announce an exciting opportunity to join our esteemed MSP partner as a seasoned … 2ndLine Support Engineer/Desktop Support professional. We are seeking individuals with a wealth of software expertise, particularly in managing critical business systems within a dynamic front office setting. To be successful in this role you must have Market data applications experience. This role more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLine Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role … Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will … be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
Job DescriptionIT Support Engineer - 1st & 2ndLine - EC2 - £40-50KA specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.The Service Desk Engineer will be … dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers to … and individually***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
Job DescriptionOperations Engineer2nd Line IT Technician - Mac-focusedAre you an experienced engineer with some serious skills when it comes to managing Mac environments?Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking?Do you strive to … when it comes to service delivery and customer experience?Then look no further...!The roleA growing Mac specialist MSP are looking for a 2ndLine Support Technician to join their on-site team in London. This role is dedicated to one key client in the financial services … who really push their engineers to get the most out of their potential. The ideal individualRequiredDemonstrable experience supporting MacOS/iOS environments to a 2ndline levelComfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta WorkforceBasic networking knowledge - DNS, DHCP, TCP more »
Islington, London, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
DevOps Engineer| Central London | Up to £90,000| AWS and/or GCP | Terraform | IAM An exciting opportunity for an experienced DevOps Engineer to join a UK leading Cloud based compliance management solution company, based in Central London. The role is centred around specification, development, deployment … achieve your goals through collaboration, empowerment and embracing challenges. Interviews commence immediately for this role so please don't hesitate to apply! DevOps Engineer| Central London | Up to £90,000| AWS and/or GCP | Terraform | IAM Oscar Associates (UK) Limited is acting as an Employment Agency in more »
Role: L2 IT Infrastructure Engineer Syntax Integration Limited are award winning UK IT support specialists, with over 30 years of experience providing IT support in the heart of London. The role will be based in London and on-site – we only accept applicants from the UK. The candidate … customer care skills. We pride ourselves on having staff that are self-motivated, professional, and organised. Key Responsibilities As a L2 IT Infrastructure Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA whilst providing strategic more »
Our client are a well-known global managed service provider who are looking for TWO additional IT Support Engineers on a contract basis to handle a new project they are starting imminently. The right candidate will have the following experience more »