Problem Management Jobs

Problem Management
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 5 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 383 339 436
Rank change year-on-year -44 +97 -32
Permanent jobs citing Problem Management 703 921 1,455
As % of all permanent jobs advertised in the UK 0.66% 0.99% 0.85%
As % of the Processes & Methodologies category 0.79% 1.03% 0.89%
Number of salaries quoted 471 633 999
10th Percentile £31,250 £31,750 £28,950
25th Percentile £40,400 £37,875 £37,500
Median annual salary (50th Percentile) £51,500 £50,985 £50,000
Median % change year-on-year +1.01% +1.97% +5.26%
75th Percentile £67,500 £67,070 £63,750
90th Percentile £87,500 £77,500 £77,500
UK excluding London median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

All Process and Methodology Skills
UK

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 88,771 89,162 163,288
As % of all permanent jobs advertised in the UK 83.39% 95.46% 95.93%
Number of salaries quoted 61,540 53,734 83,113
10th Percentile £29,375 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,800 £60,000
Median % change year-on-year -9.54% +1.33% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.10%

Problem Management
Job Vacancy Trend

Job postings citing Problem Management as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Management in the UK

Problem Management
Salary Trend

3-month moving average salary quoted in jobs citing Problem Management.

Salary trend for Problem Management in the UK

Problem Management
Salary Histogram

Salary distribution for jobs citing Problem Management over the 6 months to 5 June 2024.

Salary histogram for Problem Management in the UK

Problem Management
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -44 629 £52,500 +2.97% 128
UK excluding London -47 483 £48,500 +7.78% 103
Work from Home -7 318 £55,000 +1.85% 56
London +3 191 £80,000 +39.13% 32
South East -16 134 £48,500 +7.78% 29
North of England -6 125 £50,000 +7.82% 19
Midlands -26 98 £50,000 +11.11% 23
West Midlands -30 63 £55,000 +19.57% 12
North West -31 63 £57,500 +21.05% 9
South West -33 52 £42,500 +15.60% 12
Yorkshire +44 37 £57,500 +27.78% 9
East Midlands -21 35 £48,500 +14.12% 11
East of England -49 28 £45,000 +12.50% 14
North East +6 25 £42,925 -18.24% 1
Wales +14 19 £50,750 +48.18%
Scotland -85 19 £35,000 -36.36% 8
Isle of Man - 6 £36,000 -
Northern Ireland - 3 - - 1

Problem Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (4.41%) Microsoft Exchange
2 26 (3.70%) SharePoint
3 23 (3.27%) SAS
4 6 (0.85%) Exchange Server 2000
4 6 (0.85%) JBoss
5 5 (0.71%) Confluence
6 3 (0.43%) IBM Notes
6 3 (0.43%) IIS
7 2 (0.28%) Apache
7 2 (0.28%) Apache Spark
7 2 (0.28%) Oracle Workflow
7 2 (0.28%) WebSphere
8 1 (0.14%) Oracle Spatial
8 1 (0.14%) Tomcat
8 1 (0.14%) WebLogic
8 1 (0.14%) WordPress
Applications
1 48 (6.83%) Microsoft Office
2 28 (3.98%) Microsoft Excel
3 8 (1.14%) Microsoft PowerPoint
4 5 (0.71%) MS Visio
5 1 (0.14%) Microsoft Project
Business Applications
1 22 (3.13%) NEC Housing
2 6 (0.85%) Dynamics CRM
3 5 (0.71%) Aladdin
3 5 (0.71%) Remedy ITSM
3 5 (0.71%) Temenos T24
3 5 (0.71%) thinkFolio
4 4 (0.57%) Dynamics NAV
5 3 (0.43%) Oracle EBS
6 2 (0.28%) Endur
6 2 (0.28%) Oracle Cash Management
6 2 (0.28%) Oracle EBS R12
6 2 (0.28%) Oracle E-Business Tax
6 2 (0.28%) Oracle ERP
6 2 (0.28%) Oracle General Ledger
6 2 (0.28%) Oracle Internet Expenses
6 2 (0.28%) Oracle iProcurement
6 2 (0.28%) Oracle Payables
6 2 (0.28%) Oracle Receivables
7 1 (0.14%) Carpe Diem
7 1 (0.14%) Elite 3E
Cloud Services
1 188 (26.74%) Azure
2 163 (23.19%) Microsoft 365
3 66 (9.39%) Power Platform
4 49 (6.97%) AWS
5 29 (4.13%) SaaS
6 28 (3.98%) Azure DevOps
6 28 (3.98%) Entra ID
7 27 (3.84%) Azure Logic Apps
7 27 (3.84%) Dynamics 365
7 27 (3.84%) PowerApps
8 26 (3.70%) GCP
8 26 (3.70%) IaaS
9 21 (2.99%) PaaS
10 18 (2.56%) Serverless
11 17 (2.42%) Azure Monitor
12 16 (2.28%) Azure Data Factory
12 16 (2.28%) Azure Service Bus
13 14 (1.99%) Azure Functions
14 13 (1.85%) Power Automate
15 11 (1.56%) Cloud Computing
Communications & Networking
1 64 (9.10%) Firewall
2 54 (7.68%) DNS
3 31 (4.41%) DHCP
3 31 (4.41%) LAN
4 25 (3.56%) Wireless
5 23 (3.27%) Remote Desktop
6 22 (3.13%) WAN
7 21 (2.99%) VPN
8 17 (2.42%) Internet
8 17 (2.42%) TCP/IP
9 15 (2.13%) SAN
10 14 (1.99%) VoIP
11 11 (1.56%) Wi-Fi
12 10 (1.42%) Intrusion Detection
13 6 (0.85%) Fibre Channel
14 5 (0.71%) Network Security
14 5 (0.71%) SD-WAN
14 5 (0.71%) VLAN
14 5 (0.71%) Wireshark
15 4 (0.57%) 5G
Database & Business Intelligence
1 36 (5.12%) SQL Server
2 31 (4.41%) Power BI
3 29 (4.13%) Oracle Database
4 28 (3.98%) Relational Database
5 23 (3.27%) MySQL
5 23 (3.27%) PostgreSQL
6 22 (3.13%) Oracle Database 12c
7 20 (2.84%) RDBMS
8 10 (1.42%) Azure SQL Database
9 6 (0.85%) Data Warehouse
10 5 (0.71%) Data Lake
11 2 (0.28%) Amazon RDS
11 2 (0.28%) Apache Cassandra
11 2 (0.28%) Big Data
11 2 (0.28%) Hadoop
11 2 (0.28%) Metadata
11 2 (0.28%) Qlik Sense
11 2 (0.28%) Tableau
12 1 (0.14%) GIS
12 1 (0.14%) NoSQL
Development Applications
1 19 (2.70%) Jenkins
2 10 (1.42%) IBM UrbanCode
3 9 (1.28%) JIRA
4 4 (0.57%) Bitbucket
5 3 (0.43%) Git
6 2 (0.28%) Toad
7 1 (0.14%) Mercurial
7 1 (0.14%) MSI
7 1 (0.14%) Postman
7 1 (0.14%) Snyk
7 1 (0.14%) Visual Studio
General
1 277 (39.40%) Social Skills
2 234 (33.29%) Finance
3 123 (17.50%) Analytical Skills
4 47 (6.69%) Law
5 38 (5.41%) Banking
6 36 (5.12%) Public Sector
7 31 (4.41%) Legal
8 27 (3.84%) Inclusion and Diversity
9 26 (3.70%) Back Office
10 25 (3.56%) Local Government
10 25 (3.56%) Organisational Skills
11 22 (3.13%) Police
11 22 (3.13%) Presentation Skills
12 19 (2.70%) Telecoms
13 11 (1.56%) Financial Institution
13 11 (1.56%) Investment Banking
13 11 (1.56%) Manufacturing
13 11 (1.56%) Retail
14 10 (1.42%) Documentation Skills
14 10 (1.42%) Games
Job Titles
1 150 (21.34%) Analyst
2 99 (14.08%) Senior
3 72 (10.24%) Service Manager
4 59 (8.39%) IT Manager
5 53 (7.54%) Infrastructure Engineer
5 53 (7.54%) Support Engineer
6 52 (7.40%) Support Analyst
7 50 (7.11%) IT Support
8 49 (6.97%) Administrator
9 44 (6.26%) Developer
10 43 (6.12%) DBA
11 41 (5.83%) Lead
11 41 (5.83%) Oracle DBA
11 41 (5.83%) Problem Manager
12 34 (4.84%) IT Services Manager
13 31 (4.41%) IT Analyst
14 27 (3.84%) Applications Support
15 26 (3.70%) Incident Manager
15 26 (3.70%) Senior Analyst
16 24 (3.41%) Delivery Manager
Libraries, Frameworks & Software Standards
1 31 (4.41%) Web Services
2 25 (3.56%) .NET
3 23 (3.27%) CSS
4 22 (3.13%) AngularJS
4 22 (3.13%) HTML
4 22 (3.13%) Twitter Bootstrap
5 5 (0.71%) REST
6 4 (0.57%) Software Packaging
6 4 (0.57%) XML
6 4 (0.57%) YAML
7 3 (0.43%) .NET Framework
7 3 (0.43%) ARM Templates
7 3 (0.43%) AWS CDK
7 3 (0.43%) EDI
7 3 (0.43%) JSON
8 2 (0.28%) Ajax
8 2 (0.28%) Middleware
8 2 (0.28%) Node.js
8 2 (0.28%) XSLT
9 1 (0.14%) LDAP
Miscellaneous
1 87 (12.38%) Management Information System
2 44 (6.26%) Self-Motivation
3 38 (5.41%) Driving Licence
4 37 (5.26%) CMDB
5 34 (4.84%) Data Centre
6 26 (3.70%) PKI
7 23 (3.27%) Legacy Systems
8 22 (3.13%) Clustering
9 19 (2.70%) Product Ownership
10 18 (2.56%) Enterprise Software
11 17 (2.42%) Security Operations Centre
12 16 (2.28%) Cyber Threat
13 14 (1.99%) Replication
14 13 (1.85%) Cyber Defence
14 13 (1.85%) Enterprise Cloud
15 12 (1.71%) Hedge funds
16 10 (1.42%) Public Cloud
17 8 (1.14%) Hybrid Cloud
18 7 (1.00%) Cyber Kill Chain
19 5 (0.71%) Onboarding
Operating Systems
1 219 (31.15%) Windows
2 79 (11.24%) Windows Server
3 73 (10.38%) Linux
4 55 (7.82%) Unix
5 44 (6.26%) Windows 10
6 35 (4.98%) Windows Server 2012
7 24 (3.41%) Windows 7
8 23 (3.27%) Windows Server 2019
9 22 (3.13%) Windows Server 2016
10 10 (1.42%) AIX
11 8 (1.14%) Android
12 7 (1.00%) Apple iOS
13 6 (0.85%) Mac OS
14 4 (0.57%) Windows Server 2003
15 3 (0.43%) Red Hat Enterprise Linux
15 3 (0.43%) zOS
16 2 (0.28%) CentOS
16 2 (0.28%) Ubuntu
17 1 (0.14%) VMS
17 1 (0.14%) Windows 8
Processes & Methodologies
1 414 (58.89%) ITIL
2 268 (38.12%) Change Management
3 256 (36.42%) Service Management
4 226 (32.15%) Incident Management
5 155 (22.05%) Customer Service
6 147 (20.91%) Problem-Solving
7 137 (19.49%) ITSM
7 137 (19.49%) Service Delivery
8 119 (16.93%) Continuous Improvement
9 112 (15.93%) Root Cause Analysis
10 103 (14.65%) Agile
11 83 (11.81%) Cybersecurity
12 73 (10.38%) Infrastructure Engineering
13 71 (10.10%) DevOps
14 67 (9.53%) Mentoring
15 65 (9.25%) Roadmaps
16 61 (8.68%) Information Security
17 52 (7.40%) Trend Analysis
18 49 (6.97%) Process Improvement
19 48 (6.83%) Actionable Insight
Programming Languages
1 79 (11.24%) SQL
2 74 (10.53%) PowerShell
3 30 (4.27%) Python
4 25 (3.56%) C#
5 15 (2.13%) ActionScript
6 14 (1.99%) Java
6 14 (1.99%) VB
7 10 (1.42%) Groovy
8 9 (1.28%) Bash
9 6 (0.85%) Perl
10 5 (0.71%) JavaScript
10 5 (0.71%) PL/SQL
10 5 (0.71%) T-SQL
11 3 (0.43%) C++
11 3 (0.43%) JCL
11 3 (0.43%) TypeScript
12 2 (0.28%) Shell Script
13 1 (0.14%) ActionScript 2.0
13 1 (0.14%) C
13 1 (0.14%) REXX
Qualifications
1 130 (18.49%) Degree
2 101 (14.37%) Security Cleared
3 48 (6.83%) SC Cleared
4 34 (4.84%) CISSP
5 33 (4.69%) ITIL Certification
6 28 (3.98%) CISM
7 22 (3.13%) Oracle Certification
8 19 (2.70%) ITIL Foundation Certificate
9 18 (2.56%) Microsoft Certification
10 17 (2.42%) HNC
11 14 (1.99%) CISA
12 12 (1.71%) CRISC
12 12 (1.71%) GIAC
12 12 (1.71%) ISSMP
13 11 (1.56%) Azure Certification
13 11 (1.56%) Cisco Certification
13 11 (1.56%) CompTIA CySA+
14 10 (1.42%) CCNA
14 10 (1.42%) DV Cleared
15 9 (1.28%) DBS Check
Quality Assurance & Compliance
1 104 (14.79%) SLA
2 37 (5.26%) ISO/IEC 27001
3 25 (3.56%) Accessibility
4 19 (2.70%) PCI DSS
5 16 (2.28%) COBIT
6 12 (1.71%) Cyber Essentials
7 10 (1.42%) GDPR
8 9 (1.28%) Data Quality
9 8 (1.14%) NIST
10 6 (0.85%) NCSC
10 6 (0.85%) QA
10 6 (0.85%) SOC 1
11 5 (0.71%) GRC
11 5 (0.71%) HIPAA
12 4 (0.57%) ISO 9001
12 4 (0.57%) ITGC
12 4 (0.57%) PMO
13 3 (0.43%) ISO 14000
14 1 (0.14%) ISO/IEC 20000
14 1 (0.14%) SOC 2
System Software
1 122 (17.35%) Active Directory
2 53 (7.54%) VMware Infrastructure
3 23 (3.27%) vSphere
4 21 (2.99%) Hyper-V
5 19 (2.70%) VMware ESXi
6 14 (1.99%) OpenSSH
6 14 (1.99%) XenApp
7 9 (1.28%) Terminal Services
8 6 (0.85%) Virtual Desktop
9 3 (0.43%) Docker
9 3 (0.43%) NFS
9 3 (0.43%) Time Sharing Option
10 2 (0.28%) Microsoft Virtual Server
10 2 (0.28%) Virtual Servers
11 1 (0.14%) Citrix Hypervisor
11 1 (0.14%) DFS Replication
11 1 (0.14%) Virtual Machines
Systems Management
1 55 (7.82%) SCCM
2 53 (7.54%) Microsoft Intune
3 27 (3.84%) Ansible
4 20 (2.84%) Terraform
5 15 (2.13%) vCenter Server
6 14 (1.99%) IBM BigFix
6 14 (1.99%) PowerCLI
7 11 (1.56%) Progress Chef
8 10 (1.42%) SCOM
9 6 (0.85%) Active Directory Federation Services
9 6 (0.85%) Kubernetes
9 6 (0.85%) Microsoft Clustering
10 5 (0.71%) CSIRT
11 4 (0.57%) AirWatch
12 3 (0.43%) NetBackup
13 2 (0.28%) Grafana
13 2 (0.28%) Single Sign-On
14 1 (0.14%) Jamf Pro
14 1 (0.14%) Opsgenie
14 1 (0.14%) Puppet
Vendors
1 235 (33.43%) Microsoft
2 92 (13.09%) VMware
3 82 (11.66%) ServiceNow
4 75 (10.67%) Oracle
5 35 (4.98%) Citrix
5 35 (4.98%) Dell
6 32 (4.55%) HP
6 32 (4.55%) IBM
7 25 (3.56%) Google
8 23 (3.27%) Cisco
9 22 (3.13%) NEC
10 17 (2.42%) iManage
11 12 (1.71%) Aderant
11 12 (1.71%) Alibaba
11 12 (1.71%) Remedy
12 9 (1.28%) BT
12 9 (1.28%) SolarWinds
13 7 (1.00%) Meraki
13 7 (1.00%) Qualys
14 6 (0.85%) Veeam