Service Management Jobs in London

Service Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 142 134 267
Rank change year-on-year -8 +133 -1
Permanent jobs citing Service Management 545 911 1,119
As % of all permanent jobs advertised in London 2.30% 2.70% 1.60%
As % of the Processes & Methodologies category 2.53% 2.83% 1.65%
Number of salaries quoted 415 629 807
10th Percentile £35,000 £35,000 £30,800
25th Percentile £47,125 £44,250 £44,075
Median annual salary (50th Percentile) £65,000 £62,500 £57,500
Median % change year-on-year +4.00% +8.70% -11.54%
75th Percentile £87,500 £82,500 £73,411
90th Percentile £98,750 £92,500 £95,000
England median annual salary £50,250 £54,500 £52,500
% change year-on-year -7.80% +3.81% +5.00%

All Process and Methodology Skills
London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,516 32,155 68,021
As % of all permanent jobs advertised in London 90.97% 95.34% 97.01%
Number of salaries quoted 15,872 23,232 34,355
10th Percentile £37,500 £43,171 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 20 May 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 115 £65,000 +8.33% 23
South London -14 22 £43,000 -18.10% 3
West London -32 15 £44,500 +28.99% 6
East London -7 3 £37,500 -31.82% 16
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (6.24%) Microsoft Exchange
2 26 (4.77%) SharePoint
3 6 (1.10%) IBM Notes
4 5 (0.92%) CMS
5 4 (0.73%) Moodle
5 4 (0.73%) WordPress
6 3 (0.55%) Apache
6 3 (0.55%) IIS
7 2 (0.37%) Apache Spark
7 2 (0.37%) Confluence
7 2 (0.37%) SAS
8 1 (0.18%) Blackberry Enterprise Server
8 1 (0.18%) Skype for Business
Applications
1 36 (6.61%) Microsoft Office
2 35 (6.42%) Microsoft Excel
3 2 (0.37%) Microsoft PowerPoint
3 2 (0.37%) MS Visio
4 1 (0.18%) Microsoft Project
Business Applications
1 27 (4.95%) Remedy ITSM
2 18 (3.30%) Dynamics CRM
3 13 (2.39%) Elite 3E
4 8 (1.47%) PlanetPress Connect
5 1 (0.18%) Carpe Diem
5 1 (0.18%) Eikon
5 1 (0.18%) Oracle EBS
5 1 (0.18%) SAP ERP
Cloud Services
1 103 (18.90%) Azure
2 75 (13.76%) Microsoft 365
3 46 (8.44%) Power Platform
4 35 (6.42%) SaaS
5 27 (4.95%) Entra ID
6 23 (4.22%) AWS
7 16 (2.94%) Azure Data Factory
8 15 (2.75%) Azure DevOps
8 15 (2.75%) Google Sheets
9 14 (2.57%) Azure Functions
9 14 (2.57%) Azure Logic Apps
9 14 (2.57%) Azure Service Bus
9 14 (2.57%) Serverless
10 12 (2.20%) Dynamics 365
11 10 (1.83%) PaaS
11 10 (1.83%) Power Automate
12 9 (1.65%) OneDrive
12 9 (1.65%) PowerApps
13 8 (1.47%) Mimecast
14 7 (1.28%) Azure Storage
Communications & Networking
1 34 (6.24%) Firewall
2 32 (5.87%) VPN
3 13 (2.39%) LAN
3 13 (2.39%) Wi-Fi
4 9 (1.65%) DNS
5 8 (1.47%) TCP/IP
5 8 (1.47%) WAN
6 7 (1.28%) Network Security
6 7 (1.28%) SSL
6 7 (1.28%) Wireless
7 5 (0.92%) DHCP
7 5 (0.92%) Remote Desktop
7 5 (0.92%) Skype
8 3 (0.55%) Cisco Firepower
8 3 (0.55%) MPLS
8 3 (0.55%) SAN
8 3 (0.55%) SSH
8 3 (0.55%) VoIP
9 2 (0.37%) BGP
9 2 (0.37%) VSAT
Database & Business Intelligence
1 32 (5.87%) Power BI
2 24 (4.40%) SQL Server
3 15 (2.75%) GIS
4 14 (2.57%) Data Warehouse
5 13 (2.39%) Azure SQL Database
6 11 (2.02%) MySQL
7 10 (1.83%) Relational Database
8 5 (0.92%) Geospatial Data
8 5 (0.92%) SQL Server Reporting Services
9 4 (0.73%) Oracle Database
9 4 (0.73%) SQL Server Integration Services
10 3 (0.55%) Tableau
11 2 (0.37%) Big Data
11 2 (0.37%) BusinessObjects
11 2 (0.37%) Data Lake
11 2 (0.37%) Delta Lake
11 2 (0.37%) Hadoop
11 2 (0.37%) Qlik Sense
11 2 (0.37%) SAP HANA
12 1 (0.18%) OLAP
Development Applications
1 46 (8.44%) JIRA
2 8 (1.47%) Jenkins
2 8 (1.47%) SQL Server Management Studio (SSMS)
3 4 (0.73%) Postman
4 2 (0.37%) Git
4 2 (0.37%) PowerBuilder
General
1 226 (41.47%) Finance
2 213 (39.08%) Social Skills
3 76 (13.94%) Banking
4 72 (13.21%) Analytical Skills
5 49 (8.99%) Inclusion and Diversity
6 40 (7.34%) Billing
7 36 (6.61%) Legal
8 33 (6.06%) Presentation Skills
9 29 (5.32%) Law
10 23 (4.22%) Public Sector
11 21 (3.85%) Retail
12 16 (2.94%) Back Office
13 14 (2.57%) Investment Banking
14 11 (2.02%) Financial Institution
15 10 (1.83%) Retail Banking
15 10 (1.83%) Telecoms
16 9 (1.65%) Influencing Skills
16 9 (1.65%) Organisational Skills
17 5 (0.92%) Front Office
18 4 (0.73%) Spanish Language
Job Titles
1 97 (17.80%) Analyst
2 74 (13.58%) Service Manager
3 59 (10.83%) Lead
4 58 (10.64%) IT Manager
5 43 (7.89%) Senior
5 43 (7.89%) Support Analyst
6 35 (6.42%) IT Services Manager
7 33 (6.06%) Architect
7 33 (6.06%) Delivery Manager
7 33 (6.06%) IT Support
7 33 (6.06%) Service Delivery Manager
8 27 (4.95%) Service Analyst
9 24 (4.40%) Developer
10 22 (4.04%) IT Analyst
11 21 (3.85%) Audit Manager
12 20 (3.67%) Applications Support
12 20 (3.67%) Service Desk Analyst
13 19 (3.49%) Team Leader
14 17 (3.12%) IT Services Delivery Manager
14 17 (3.12%) Support Engineer
Libraries, Frameworks & Software Standards
1 21 (3.85%) Web Services
2 19 (3.49%) HTML
3 16 (2.94%) SOAP
3 16 (2.94%) XML
4 13 (2.39%) CSS
5 11 (2.02%) JSON
6 10 (1.83%) REST
7 9 (1.65%) .NET
8 6 (1.10%) AngularJS
8 6 (1.10%) LDAP
8 6 (1.10%) Twitter Bootstrap
9 5 (0.92%) Ajax
9 5 (0.92%) FIX Protocol
10 3 (0.55%) 802.1X
10 3 (0.55%) HTML5 Canvas
11 2 (0.37%) EDI
11 2 (0.37%) PySpark
12 1 (0.18%) ARM Templates
12 1 (0.18%) ASP.NET
12 1 (0.18%) Spring
Miscellaneous
1 54 (9.91%) Management Information System
2 27 (4.95%) Reinsurance
3 21 (3.85%) CMDB
4 17 (3.12%) Enterprise Software
4 17 (3.12%) Product Ownership
5 15 (2.75%) Data Centre
6 11 (2.02%) Hedge funds
6 11 (2.02%) Replication
7 10 (1.83%) Legacy Systems
7 10 (1.83%) Onboarding
8 9 (1.65%) Linux Command Line
8 9 (1.65%) Self-Motivation
9 8 (1.47%) Public Cloud
10 7 (1.28%) Smartphone
11 6 (1.10%) AS400
11 6 (1.10%) Culture of Ownership
11 6 (1.10%) Greenfield Project
12 4 (0.73%) Learning Management System
12 4 (0.73%) Video Conferencing
12 4 (0.73%) VLE
Operating Systems
1 118 (21.65%) Windows
2 31 (5.69%) Windows 10
3 17 (3.12%) Windows Server
4 15 (2.75%) Linux
5 10 (1.83%) Mac OS
6 9 (1.65%) Apple iOS
7 8 (1.47%) Android
8 6 (1.10%) Unix
9 5 (0.92%) Mac OS X
9 5 (0.92%) Windows 7
10 4 (0.73%) Red Hat Enterprise Linux
10 4 (0.73%) Windows Server 2008
11 2 (0.37%) Windows Vista
12 1 (0.18%) AIX
12 1 (0.18%) VMS
12 1 (0.18%) Windows Server 2012
Processes & Methodologies
1 279 (51.19%) ITIL
1 279 (51.19%) ITSM
2 138 (25.32%) Problem-Solving
3 120 (22.02%) Service Delivery
4 90 (16.51%) Problem Management
5 87 (15.96%) Incident Management
6 83 (15.23%) Customer Service
7 82 (15.05%) Change Management
8 65 (11.93%) Coaching
9 52 (9.54%) Performance Management
10 50 (9.17%) People Management
11 48 (8.81%) Line Management
12 47 (8.62%) Business Development
13 46 (8.44%) Agile
13 46 (8.44%) Roadmaps
14 42 (7.71%) Stakeholder Management
15 40 (7.34%) Cybersecurity
16 39 (7.16%) Business Intelligence
16 39 (7.16%) Continuous Improvement
16 39 (7.16%) DevOps
Programming Languages
1 51 (9.36%) SQL
2 28 (5.14%) JavaScript
3 22 (4.04%) Python
4 19 (3.49%) PowerShell
5 15 (2.75%) C#
6 10 (1.83%) Bash
6 10 (1.83%) RPG
7 9 (1.65%) Java
8 7 (1.28%) T-SQL
9 6 (1.10%) Perl
10 2 (0.37%) PL/SQL
10 2 (0.37%) R
Qualifications
1 83 (15.23%) Degree
2 51 (9.36%) ITIL Certification
3 41 (7.52%) ACCA
4 35 (6.42%) Security Cleared
5 25 (4.59%) SC Cleared
6 19 (3.49%) ITIL Foundation Certificate
7 16 (2.94%) Microsoft Certification
8 12 (2.20%) Azure Certification
9 10 (1.83%) A+ Certification
10 9 (1.65%) Computer Science Degree
11 8 (1.47%) CISSP
11 8 (1.47%) Master's Degree
12 7 (1.28%) Cisco Certification
13 6 (1.10%) CISM
13 6 (1.10%) MCDST
14 5 (0.92%) PMI Certification
15 4 (0.73%) CCNP
15 4 (0.73%) CEH
15 4 (0.73%) PMP
16 3 (0.55%) CCNA
Quality Assurance & Compliance
1 41 (7.52%) GAAP
1 41 (7.52%) IFRS
2 40 (7.34%) SLA
3 11 (2.02%) ISO/IEC 27001
4 8 (1.47%) PCI DSS
5 6 (1.10%) COBIT
5 6 (1.10%) GDPR
6 5 (0.92%) PMO
6 5 (0.92%) QA
7 4 (0.73%) Cyber Essentials
7 4 (0.73%) Data Quality
7 4 (0.73%) HIPAA
8 3 (0.55%) NIST
9 2 (0.37%) Accessibility
9 2 (0.37%) Cyber Essentials PLUS
9 2 (0.37%) ISO 9001
10 1 (0.18%) ISO 31000
10 1 (0.18%) ISO/IEC 20000
10 1 (0.18%) PMBOK
10 1 (0.18%) Sarbanes-Oxley
System Software
1 79 (14.50%) Active Directory
2 19 (3.49%) VMware Infrastructure
3 12 (2.20%) Firmware
4 11 (2.02%) VMware ESXi
5 7 (1.28%) Docker
5 7 (1.28%) Virtual Desktop
6 3 (0.55%) Hyper-V
6 3 (0.55%) vSphere
7 2 (0.37%) Oracle RAC
7 2 (0.37%) Virtual Servers
7 2 (0.37%) XenApp
7 2 (0.37%) XenDesktop
8 1 (0.18%) Microsoft Virtual Server
8 1 (0.18%) Veritas Cluster Server
Systems Management
1 36 (6.61%) Microsoft Intune
2 28 (5.14%) SCCM
3 11 (2.02%) SCOM
4 8 (1.47%) Kubernetes
5 6 (1.10%) Terraform
6 5 (0.92%) HP UCMDB
7 4 (0.73%) CASB
7 4 (0.73%) NetBackup
8 3 (0.55%) Active Directory Federation Services
8 3 (0.55%) ITRS Geneos
8 3 (0.55%) OpenView
8 3 (0.55%) QRadar
8 3 (0.55%) vCenter Server
9 2 (0.37%) Data Guard
9 2 (0.37%) Jamf Pro
9 2 (0.37%) McAfee ePO
10 1 (0.18%) Microsoft Clustering
10 1 (0.18%) Symantec Enterprise Vault
10 1 (0.18%) Trend Micro Deep Security
10 1 (0.18%) WSUS
Vendors
1 141 (25.87%) Microsoft
2 73 (13.39%) ServiceNow
3 41 (7.52%) CA
4 32 (5.87%) Remedy
4 32 (5.87%) VMware
5 25 (4.59%) BMC
6 22 (4.04%) Google
7 21 (3.85%) Apple
8 19 (3.49%) HP
8 19 (3.49%) Oracle
9 18 (3.30%) IBM
10 15 (2.75%) Dell
11 14 (2.57%) Cisco
12 11 (2.02%) Veeam
13 10 (1.83%) iManage
13 10 (1.83%) NetApp
13 10 (1.83%) SAP
14 9 (1.65%) Citrix
15 8 (1.47%) Bloomberg
15 8 (1.47%) FNZ