Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 127 185 222
Rank change year-on-year +58 +37 -45
Permanent jobs citing Service Delivery 595 656 1,390
As % of all permanent jobs advertised in London 2.52% 1.94% 1.98%
As % of the Processes & Methodologies category 2.77% 2.04% 2.04%
Number of salaries quoted 388 509 946
10th Percentile £35,875 £32,475 £32,250
25th Percentile £49,293 £45,783 £46,250
Median annual salary (50th Percentile) £61,128 £65,000 £60,000
Median % change year-on-year -5.96% +8.33% +3.90%
75th Percentile £78,750 £85,000 £73,750
90th Percentile £92,159 £105,000 £90,000
England median annual salary £50,000 £52,500 £50,296
% change year-on-year -4.76% +4.38% +0.59%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,516 32,155 68,021
As % of all permanent jobs advertised in London 90.97% 95.34% 97.01%
Number of salaries quoted 15,872 23,232 34,355
10th Percentile £37,500 £43,171 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 20 May 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +38 118 £65,000 -3.70% 28
South London +25 46 £47,500 +5.56% 7
North London +18 35 £55,000 +4.76% 3
West London -4 29 £61,250 +22.50% 11
East London +8 12 £55,000 +22.22% 33
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (4.87%) SharePoint
2 27 (4.54%) Microsoft Exchange
3 5 (0.84%) Exchange Server 2013
4 4 (0.67%) Exchange Server 2010
5 2 (0.34%) CMS
5 2 (0.34%) Skype for Business
6 1 (0.17%) Blackberry Enterprise Server
6 1 (0.17%) Documentum
6 1 (0.17%) IIS
Applications
1 26 (4.37%) Microsoft Office
2 22 (3.70%) Microsoft Excel
3 15 (2.52%) Microsoft PowerPoint
4 2 (0.34%) Microsoft Project
Business Applications
1 17 (2.86%) Dynamics CRM
2 4 (0.67%) Elite 3E
3 3 (0.50%) NetSuite
3 3 (0.50%) Remedy ITSM
3 3 (0.50%) Workday HCM
4 2 (0.34%) Oracle EBS
4 2 (0.34%) SAP CX
4 2 (0.34%) SAP HCM
5 1 (0.17%) NEC Housing
5 1 (0.17%) SAP ERP
Cloud Services
1 138 (23.19%) Azure
2 117 (19.66%) Microsoft 365
3 110 (18.49%) SaaS
4 62 (10.42%) Power Platform
5 28 (4.71%) PowerApps
6 25 (4.20%) AWS
7 23 (3.87%) Azure DevOps
8 22 (3.70%) Power Automate
9 20 (3.36%) Entra ID
10 10 (1.68%) Dynamics 365
11 8 (1.34%) OneDrive
12 7 (1.18%) PaaS
13 6 (1.01%) Cloud Computing
13 6 (1.01%) IaaS
14 5 (0.84%) Azure Synapse Analytics
14 5 (0.84%) Virtual Private Cloud
14 5 (0.84%) WhatsApp
15 4 (0.67%) Mimecast
15 4 (0.67%) Snowflake
16 3 (0.50%) Azure Data Factory
Communications & Networking
1 22 (3.70%) Firewall
1 22 (3.70%) WAN
2 14 (2.35%) VPN
3 13 (2.18%) LAN
4 11 (1.85%) Internet
4 11 (1.85%) Network Security
4 11 (1.85%) TCP/IP
5 10 (1.68%) Wi-Fi
6 9 (1.51%) DNS
6 9 (1.51%) Wireless
7 8 (1.34%) Cisco Firepower
8 7 (1.18%) DHCP
9 6 (1.01%) SSL
9 6 (1.01%) VoIP
10 5 (0.84%) Cisco Nexus
10 5 (0.84%) F5 BIG-IP GTM
10 5 (0.84%) F5 BIG-IP LTM
10 5 (0.84%) SD-WAN
10 5 (0.84%) Unified Communications
11 4 (0.67%) Remote Desktop
Database & Business Intelligence
1 39 (6.55%) Power BI
2 34 (5.71%) SQL Server
3 19 (3.19%) Relational Database
4 13 (2.18%) SQL Server Reporting Services
5 11 (1.85%) Azure SQL Database
6 6 (1.01%) SAP HANA
7 4 (0.67%) BusinessObjects
7 4 (0.67%) SQL Server Integration Services
8 3 (0.50%) Data Warehouse
8 3 (0.50%) DBAmp
8 3 (0.50%) GIS
8 3 (0.50%) Tableau
9 2 (0.34%) Data Lake
10 1 (0.17%) Azure SQL Data Warehouse
10 1 (0.17%) Data Mining
10 1 (0.17%) OLAP Cube
10 1 (0.17%) Oracle OWB
10 1 (0.17%) QlikView
10 1 (0.17%) RDBMS
10 1 (0.17%) SQL Server Analysis Services
Development Applications
1 10 (1.68%) Visual Studio
2 8 (1.34%) JIRA
3 2 (0.34%) Git
3 2 (0.34%) Selenium
3 2 (0.34%) Team Foundation Server
4 1 (0.17%) Jenkins
General
1 246 (41.34%) Social Skills
2 183 (30.76%) Finance
3 111 (18.66%) Inclusion and Diversity
4 104 (17.48%) Law
5 57 (9.58%) Analytical Skills
6 45 (7.56%) Legal
7 34 (5.71%) Public Sector
8 25 (4.20%) Banking
9 21 (3.53%) Marketing
10 18 (3.03%) Local Government
11 17 (2.86%) Retail
12 15 (2.52%) Advertising
13 14 (2.35%) Presentation Skills
14 12 (2.02%) Financial Institution
14 12 (2.02%) Influencing Skills
14 12 (2.02%) Organisational Skills
15 11 (1.85%) Investment Banking
15 11 (1.85%) Telecoms
16 10 (1.68%) Pharmaceutical
17 6 (1.01%) Police
Job Titles
1 176 (29.58%) Service Manager
2 156 (26.22%) Delivery Manager
3 152 (25.55%) Service Delivery Manager
4 132 (22.18%) Senior
5 100 (16.81%) Senior Manager
6 91 (15.29%) Senior Delivery Manager
6 91 (15.29%) Senior Service Delivery Manager
6 91 (15.29%) Senior Service Manager
7 73 (12.27%) Lead
8 62 (10.42%) IT Manager
9 57 (9.58%) Developer
10 53 (8.91%) Analyst
11 41 (6.89%) IT Services Manager
12 30 (5.04%) IT Services Delivery Manager
13 25 (4.20%) IT Support
14 18 (3.03%) COBOL Developer
14 18 (3.03%) Mainframe Developer
14 18 (3.03%) Power Platform Developer
15 17 (2.86%) Support Engineer
16 16 (2.69%) Lead Developer
Libraries, Frameworks & Software Standards
1 19 (3.19%) CSS
2 17 (2.86%) HTML
3 12 (2.02%) .NET
4 9 (1.51%) .NET Framework
4 9 (1.51%) ASP.NET
5 7 (1.18%) Web Services
6 4 (0.67%) 802.1X
7 3 (0.50%) .NET Core
7 3 (0.50%) ASP.NET MVC
7 3 (0.50%) JSON
8 2 (0.34%) AWS CDK
8 2 (0.34%) XML
9 1 (0.17%) ARM Templates
9 1 (0.17%) EDI
9 1 (0.17%) JSP
9 1 (0.17%) MDX
9 1 (0.17%) Servlets
9 1 (0.17%) SOAP
Miscellaneous
1 25 (4.20%) Management Information System
2 23 (3.87%) Self-Motivation
3 18 (3.03%) Mainframe
4 12 (2.02%) Hedge funds
4 12 (2.02%) Product Ownership
5 11 (1.85%) Onboarding
6 9 (1.51%) CMDB
6 9 (1.51%) Data Centre
7 8 (1.34%) NHS
7 8 (1.34%) Public Cloud
8 7 (1.18%) Hybrid Cloud
9 6 (1.01%) iPhone
10 5 (0.84%) Distributed Denial-of-Service
10 5 (0.84%) Enterprise Software
10 5 (0.84%) FMCG
11 4 (0.67%) Cloud Native
11 4 (0.67%) Enterprise Cloud
11 4 (0.67%) Freedom of Information
11 4 (0.67%) IBM Mainframe
11 4 (0.67%) PMI
Operating Systems
1 83 (13.95%) Windows
2 21 (3.53%) Windows 10
2 21 (3.53%) Windows Server
3 11 (1.85%) Windows Server 2012
4 9 (1.51%) Apple iOS
5 8 (1.34%) Windows Server 2008
5 8 (1.34%) Windows Server 2019
6 7 (1.18%) Windows Server 2016
7 5 (0.84%) Linux
7 5 (0.84%) Mac OS X
8 3 (0.50%) Mac OS
9 2 (0.34%) Android
9 2 (0.34%) VMS
9 2 (0.34%) Windows 7
10 1 (0.17%) OpenVMS
10 1 (0.17%) Unix
Processes & Methodologies
1 207 (34.79%) ITIL
2 121 (20.34%) Mentoring
3 120 (20.17%) Service Management
4 117 (19.66%) ITSM
5 91 (15.29%) Performance Management
6 89 (14.96%) Problem-Solving
7 87 (14.62%) Contract Negotiation
8 82 (13.78%) Customer Service
9 68 (11.43%) Change Management
10 66 (11.09%) Project Management
11 60 (10.08%) Agile
12 55 (9.24%) Continuous Improvement
13 54 (9.08%) Collaborative Working
14 45 (7.56%) Roadmaps
15 43 (7.23%) Incident Management
16 39 (6.55%) Business Intelligence
17 38 (6.39%) Project Delivery
18 35 (5.88%) Cybersecurity
18 35 (5.88%) Line Management
19 34 (5.71%) DevOps
Programming Languages
1 40 (6.72%) SQL
2 32 (5.38%) PowerShell
3 18 (3.03%) COBOL
4 17 (2.86%) T-SQL
5 16 (2.69%) JavaScript
6 12 (2.02%) C#
7 6 (1.01%) Python
8 3 (0.50%) Bash
8 3 (0.50%) Java
8 3 (0.50%) Scala
9 2 (0.34%) Data Analysis Expressions
10 1 (0.17%) VB.NET
Qualifications
1 92 (15.46%) Degree
2 58 (9.75%) Security Cleared
3 32 (5.38%) CTC Cleared
4 28 (4.71%) ITIL Certification
5 22 (3.70%) Cisco Certification
6 15 (2.52%) CCNP
7 13 (2.18%) CCNA
8 9 (1.51%) DBS Check
8 9 (1.51%) SC Cleared
9 8 (1.34%) CISSP
9 8 (1.34%) Computer Science Degree
9 8 (1.34%) Master's Degree
9 8 (1.34%) Microsoft Certification
10 7 (1.18%) PMI Certification
11 6 (1.01%) DV Cleared
12 5 (0.84%) CEH
12 5 (0.84%) ITIL Foundation Certificate
13 4 (0.67%) PMP
13 4 (0.67%) TOGAF Certification
14 3 (0.50%) MCP
Quality Assurance & Compliance
1 111 (18.66%) SLA
2 13 (2.18%) ISO/IEC 27001
2 13 (2.18%) QA
3 9 (1.51%) Data Quality
3 9 (1.51%) GDPR
4 8 (1.34%) PCI DSS
5 6 (1.01%) PMO
6 5 (0.84%) COBIT
6 5 (0.84%) NIST
7 4 (0.67%) Accessibility
7 4 (0.67%) Cyber Essentials
7 4 (0.67%) GRC
8 3 (0.50%) ISO 9001
9 2 (0.34%) Actionable Recommendations
9 2 (0.34%) GLBA
9 2 (0.34%) NEBOSH
10 1 (0.17%) Cyber Essentials PLUS
10 1 (0.17%) HMG Security Policy Framework
10 1 (0.17%) PMBOK
System Software
1 69 (11.60%) Active Directory
2 10 (1.68%) VMware Infrastructure
3 9 (1.51%) vSphere
4 7 (1.18%) Virtual Desktop
5 5 (0.84%) Virtual Machines
6 4 (0.67%) Firmware
7 3 (0.50%) Hyper-V
8 2 (0.34%) Docker
8 2 (0.34%) Embedded Firmware
8 2 (0.34%) XenApp
9 1 (0.17%) Veritas Cluster Server
9 1 (0.17%) VMware ESXi
Systems Management
1 24 (4.03%) Microsoft Intune
2 20 (3.36%) SCCM
3 6 (1.01%) NetBackup
4 5 (0.84%) FortiGate
5 4 (0.67%) Jamf Pro
6 2 (0.34%) Kubernetes
6 2 (0.34%) McAfee ePO
6 2 (0.34%) Terraform
6 2 (0.34%) WSUS
7 1 (0.17%) Microsoft Clustering
7 1 (0.17%) Norton AntiVirus
7 1 (0.17%) OfficeScan
7 1 (0.17%) SCOM
7 1 (0.17%) Symantec Enterprise Vault
7 1 (0.17%) Trend Micro Deep Security
7 1 (0.17%) vCenter Server
7 1 (0.17%) WMI
Vendors
1 238 (40.00%) Microsoft
2 120 (20.17%) ServiceNow
3 80 (13.45%) Dell
4 25 (4.20%) Cisco
4 25 (4.20%) VMware
5 22 (3.70%) iManage
6 21 (3.53%) Oracle
7 18 (3.03%) Unisys
8 16 (2.69%) Apple
8 16 (2.69%) SAP
9 15 (2.52%) Aderant
10 11 (1.85%) Google
11 10 (1.68%) CheckPoint
12 8 (1.34%) SolarWinds
13 7 (1.18%) Meraki
13 7 (1.18%) Salesforce
14 6 (1.01%) Citrix
14 6 (1.01%) Forcepoint
14 6 (1.01%) Sun
14 6 (1.01%) Veeam