Support Engineer Jobs in the North West

Support Engineer
England > North West

The median Support Engineer salary in the North West is £28,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 135 134 196
Rank change year-on-year -1 +62 -57
Permanent jobs requiring a Support Engineer 175 189 148
As % of all permanent jobs advertised in the North West 1.76% 2.45% 1.56%
As % of the Job Titles category 1.85% 2.73% 1.62%
Number of salaries quoted 168 113 132
10th Percentile £22,500 £25,000 £21,250
25th Percentile £24,438 £26,000 £26,250
Median annual salary (50th Percentile) £28,000 £30,690 £30,000
Median % change year-on-year -8.77% +2.30% -7.69%
75th Percentile £34,625 £38,750 £42,563
90th Percentile £46,500 £48,750 £49,750
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,435 6,919 9,133
% of permanent jobs with a recognized job title 94.62% 89.54% 95.98%
Number of salaries quoted 7,240 4,035 5,402
10th Percentile £27,250 £30,000 £28,500
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £81,250 £81,250
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the North West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Support Engineer in the North West

Support Engineer
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Support Engineer in the North West.

Salary trend for Support Engineer in the North West

Support Engineer
Salary Histogram in the North West

Salary distribution for jobs citing Support Engineer in the North West over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in the North West

Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North West region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +10 70 £30,000 -6.98% 20
Lancashire +6 42 £24,000 -20.00% 11
Cheshire -16 32 £35,000 +31.18% 23
Merseyside -4 25 £27,000 -6.09% 7
Cumbria -12 6 £29,000 -17.14% 7
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Support Engineer in the job title.

1 95 (54.29%) Windows
2 82 (46.86%) Microsoft
3 74 (42.29%) Microsoft 365
4 72 (41.14%) Active Directory
5 60 (34.29%) Social Skills
6 42 (24.00%) Customer Service
7 36 (20.57%) Microsoft Office
8 31 (17.71%) Problem-Solving
9 30 (17.14%) Windows 10
10 28 (16.00%) Azure
10 28 (16.00%) Finance
11 26 (14.86%) Windows Server
12 24 (13.71%) ITIL
13 23 (13.14%) Firewall
13 23 (13.14%) Analytical Skills
14 22 (12.57%) Cisco
15 21 (12.00%) Wi-Fi
15 21 (12.00%) Driving Licence
16 19 (10.86%) VoIP
16 19 (10.86%) VMware
17 17 (9.71%) Microsoft Exchange
18 16 (9.14%) DNS
18 16 (9.14%) SQL
18 16 (9.14%) CRM
18 16 (9.14%) Microsoft Intune
19 15 (8.57%) SharePoint
19 15 (8.57%) TCP/IP
19 15 (8.57%) Organisational Skills
20 14 (8.00%) Entra ID
21 13 (7.43%) Hyper-V

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.71%) Microsoft Exchange
2 15 (8.57%) SharePoint
3 2 (1.14%) Blackberry Enterprise Server
4 1 (0.57%) Site Server
4 1 (0.57%) WordPress
Applications
1 36 (20.57%) Microsoft Office
2 2 (1.14%) Microsoft Excel
2 2 (1.14%) Spreadsheet
Cloud Services
1 74 (42.29%) Microsoft 365
2 28 (16.00%) Azure
3 14 (8.00%) Entra ID
4 10 (5.71%) OneDrive
5 5 (2.86%) AWS
6 4 (2.29%) Cloud Computing
6 4 (2.29%) GCP
7 3 (1.71%) OpenShift
8 2 (1.14%) Amazon EC2
9 1 (0.57%) Dynamics 365
9 1 (0.57%) Google Workspace
9 1 (0.57%) IaaS
9 1 (0.57%) Mimecast
Communications & Networking
1 23 (13.14%) Firewall
2 21 (12.00%) Wi-Fi
3 19 (10.86%) VoIP
4 16 (9.14%) DNS
5 15 (8.57%) TCP/IP
6 13 (7.43%) Wireless
7 12 (6.86%) Internet
7 12 (6.86%) WAN
8 11 (6.29%) DHCP
8 11 (6.29%) LAN
9 10 (5.71%) VPN
10 8 (4.57%) Remote Desktop
11 6 (3.43%) BGP
11 6 (3.43%) NAS
11 6 (3.43%) OSPF
11 6 (3.43%) SAN
11 6 (3.43%) VLAN
12 5 (2.86%) DSL
12 5 (2.86%) Ethernet
12 5 (2.86%) MPLS
Database & Business Intelligence
1 8 (4.57%) SQL Server
2 3 (1.71%) Amazon RDS
Development Applications
1 3 (1.71%) IBM UrbanCode
General
1 60 (34.29%) Social Skills
2 28 (16.00%) Finance
3 23 (13.14%) Analytical Skills
4 15 (8.57%) Organisational Skills
5 11 (6.29%) Manufacturing
5 11 (6.29%) Retail
6 8 (4.57%) Telecoms
7 6 (3.43%) Public Sector
8 4 (2.29%) Marketing
9 3 (1.71%) Banking
9 3 (1.71%) Documentation Skills
9 3 (1.71%) Presentation Skills
10 2 (1.14%) Back Office
10 2 (1.14%) Billing
10 2 (1.14%) Electronics
10 2 (1.14%) Games
10 2 (1.14%) Inclusion and Diversity
10 2 (1.14%) Law
10 2 (1.14%) Military
11 1 (0.57%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.14%) .NET
2 1 (0.57%) EDI
Miscellaneous
1 21 (12.00%) Driving Licence
2 10 (5.71%) EPoS
3 7 (4.00%) Data Protection Act
3 7 (4.00%) Fat Client
3 7 (4.00%) Thin Client
4 5 (2.86%) Enterprise Storage
4 5 (2.86%) Management Information System
4 5 (2.86%) Self-Motivation
5 4 (2.29%) CCTV
5 4 (2.29%) Data Centre
5 4 (2.29%) Video Conferencing
6 3 (1.71%) iPhone
6 3 (1.71%) Public Cloud
7 1 (0.57%) IoT
7 1 (0.57%) Replication
Operating Systems
1 95 (54.29%) Windows
2 30 (17.14%) Windows 10
3 26 (14.86%) Windows Server
4 11 (6.29%) Linux
5 9 (5.14%) Windows Server 2012
6 5 (2.86%) Mac OS
6 5 (2.86%) VyOS
7 4 (2.29%) Android
7 4 (2.29%) Debian
7 4 (2.29%) Windows Server 2016
7 4 (2.29%) Windows Server 2019
8 3 (1.71%) Apple iOS
9 2 (1.14%) VMS
9 2 (1.14%) Windows XP
10 1 (0.57%) Mac OS X
10 1 (0.57%) Windows 7
Processes & Methodologies
1 42 (24.00%) Customer Service
2 31 (17.71%) Problem-Solving
3 24 (13.71%) ITIL
4 16 (9.14%) CRM
5 13 (7.43%) Disaster Recovery
6 9 (5.14%) Continuous Improvement
6 9 (5.14%) Customer-Centricity
6 9 (5.14%) Project Management
7 8 (4.57%) Data Protection
7 8 (4.57%) Mobile Device Management
8 7 (4.00%) Service Management
8 7 (4.00%) Software Testing
9 6 (3.43%) Architectural Design
9 6 (3.43%) Change Control
9 6 (3.43%) Coaching
9 6 (3.43%) Root Cause Analysis
10 5 (2.86%) Antivirus Management
10 5 (2.86%) Kalman Filter
10 5 (2.86%) Server Management
10 5 (2.86%) Storage Management
Programming Languages
1 16 (9.14%) SQL
2 6 (3.43%) PHP
3 5 (2.86%) PowerShell
4 3 (1.71%) Groovy
Qualifications
1 11 (6.29%) DBS Check
2 7 (4.00%) CCNA
2 7 (4.00%) Cisco Certification
2 7 (4.00%) ITIL Certification
2 7 (4.00%) Microsoft Certification
3 6 (3.43%) Degree
4 5 (2.86%) JNCIA
5 3 (1.71%) Security Cleared
6 2 (1.14%) Azure Certification
7 1 (0.57%) AWS Certification
7 1 (0.57%) BPSS Clearance
7 1 (0.57%) ITIL Foundation Certificate
7 1 (0.57%) MCP
Quality Assurance & Compliance
1 6 (3.43%) GDPR
2 4 (2.29%) SLA
3 1 (0.57%) ISO/IEC 27001
3 1 (0.57%) PCI DSS
System Software
1 72 (41.14%) Active Directory
2 13 (7.43%) Hyper-V
3 12 (6.86%) VMware Infrastructure
4 7 (4.00%) vSphere
5 4 (2.29%) VMware ESXi
6 2 (1.14%) Terminal Services
7 1 (0.57%) KVM
7 1 (0.57%) Terminal Server
Systems Management
1 16 (9.14%) Microsoft Intune
2 6 (3.43%) SCCM
3 3 (1.71%) Ansible
3 3 (1.71%) Progress Chef
3 3 (1.71%) Terraform
4 2 (1.14%) Grafana
4 2 (1.14%) Prometheus
Vendors
1 82 (46.86%) Microsoft
2 22 (12.57%) Cisco
3 19 (10.86%) VMware
4 13 (7.43%) Sophos
5 8 (4.57%) ESET
5 8 (4.57%) Veeam
6 7 (4.00%) Dell
6 7 (4.00%) HP
7 6 (3.43%) Juniper
8 5 (2.86%) Fortinet
8 5 (2.86%) Nokia
8 5 (2.86%) Ruckus Wireless
8 5 (2.86%) ServiceNow
8 5 (2.86%) Vyatta
9 4 (2.29%) Citrix
9 4 (2.29%) NetApp
10 3 (1.71%) Draytek
10 3 (1.71%) Google
10 3 (1.71%) IBM
10 3 (1.71%) Ubiquiti