Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215 according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 113 114 134
Rank change year-on-year +1 +20 +98
Contract jobs requiring a Support Engineer 721 1,084 1,405
As % of all contract jobs advertised in England 1.98% 2.25% 2.00%
As % of the Job Titles category 2.13% 2.38% 2.09%
Number of daily rates quoted 497 796 927
10th Percentile £140 £150 £131
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £213
Median % change year-on-year -14.00% +17.65% +1.19%
75th Percentile £318 £438 £300
90th Percentile £446 £694 £438
UK median daily rate £210 £250 £213
% change year-on-year -16.00% +17.65% -
Number of hourly rates quoted 50 45 108
10th Percentile £16.25 £13.39 £13.88
25th Percentile £17.72 £16.54 £15.72
Median hourly rate £22.08 £20.60 £17.60
Median % change year-on-year +7.16% +17.05% +6.67%
75th Percentile £40.31 £26.00 £22.25
90th Percentile £46.75 £33.75 £27.75
UK median hourly rate £21.41 £20.30 £17.50
% change year-on-year +5.46% +16.00% +9.38%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,787 45,579 67,163
% of contract IT jobs with a recognized job title 92.76% 94.59% 95.44%
Number of daily rates quoted 22,417 32,381 47,891
10th Percentile £284 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.36%
75th Percentile £644 £663 £644
90th Percentile £750 £760 £744
UK median daily rate £525 £544 £525
% change year-on-year -3.40% +3.52% +9.38%
Number of hourly rates quoted 2,440 1,334 1,845
10th Percentile £12.86 £14.28 £12.50
25th Percentile £16.30 £20.00 £15.50
Median hourly rate £36.92 £44.77 £23.00
Median % change year-on-year -17.54% +94.63% +6.38%
75th Percentile £61.30 £65.00 £49.25
90th Percentile £73.75 £77.00 £64.75
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 18 May 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 18 May 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -2 303 £255 -27.14% 150
South East -3 119 £210 -12.50% 182
Midlands +4 85 £200 -20.00% 90
North of England -17 82 £190 -15.56% 102
South West -11 70 £188 -6.25% 86
West Midlands -8 46 £225 -10.00% 50
East of England -9 46 £225 +17.65% 60
North West -16 43 £160 -44.83% 58
East Midlands +14 39 £200 -20.00% 40
Yorkshire -4 31 £200 - 37
North East +7 8 £175 -12.50% 7
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 18 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 422 (58.53%) Windows
2 249 (34.54%) Active Directory
3 244 (33.84%) Microsoft
4 235 (32.59%) Social Skills
5 224 (31.07%) Microsoft 365
6 158 (21.91%) Windows 10
7 154 (21.36%) Customer Service
8 139 (19.28%) Security Cleared
9 136 (18.86%) Problem-Solving
10 133 (18.45%) SCCM
11 116 (16.09%) Finance
12 113 (15.67%) Azure
13 111 (15.40%) ITIL
14 97 (13.45%) Microsoft Office
15 87 (12.07%) SC Cleared
16 85 (11.79%) Windows Server
17 76 (10.54%) Cisco
18 75 (10.40%) Microsoft Exchange
19 73 (10.12%) PowerShell
19 73 (10.12%) Degree
20 72 (9.99%) Firewall
21 67 (9.29%) Linux
22 65 (9.02%) VPN
22 65 (9.02%) Public Sector
23 64 (8.88%) Windows 7
24 62 (8.60%) Microsoft Intune
25 55 (7.63%) SLA
26 53 (7.35%) Telecoms
26 53 (7.35%) VMware
27 52 (7.21%) SQL

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (10.40%) Microsoft Exchange
2 28 (3.88%) SharePoint
3 11 (1.53%) Confluence
4 9 (1.25%) Blackberry Enterprise Server
4 9 (1.25%) Skype for Business
5 8 (1.11%) IIS
6 6 (0.83%) JBoss
7 4 (0.55%) CMS
7 4 (0.55%) Tomcat
8 2 (0.28%) Oracle SOA Suite
9 1 (0.14%) Apache
9 1 (0.14%) Exchange Server 2007
9 1 (0.14%) Exchange Server 2013
9 1 (0.14%) nginx
9 1 (0.14%) Red Hat Fuse
9 1 (0.14%) SAS
9 1 (0.14%) Site Server
Applications
1 97 (13.45%) Microsoft Office
2 25 (3.47%) Microsoft Excel
3 10 (1.39%) Microsoft PowerPoint
4 8 (1.11%) MS Visio
5 5 (0.69%) Microsoft Project
6 2 (0.28%) AutoCAD
7 1 (0.14%) Acrobat
7 1 (0.14%) Revit
Business Applications
1 6 (0.83%) Actimize
2 3 (0.42%) Endur
3 2 (0.28%) BusinessWorks
3 2 (0.28%) Dynamics CRM
3 2 (0.28%) Global One
3 2 (0.28%) Oracle EBS
3 2 (0.28%) Shopify
3 2 (0.28%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 224 (31.07%) Microsoft 365
2 113 (15.67%) Azure
3 27 (3.74%) AWS
3 27 (3.74%) Entra ID
4 23 (3.19%) WhatsApp
5 13 (1.80%) Cloud Computing
6 12 (1.66%) Azure DevOps
7 10 (1.39%) OneDrive
7 10 (1.39%) Power Platform
8 5 (0.69%) Azure Monitor
8 5 (0.69%) OpenShift
8 5 (0.69%) Slack
9 4 (0.55%) Azure Cognitive Services
9 4 (0.55%) ChatGPT
9 4 (0.55%) GCP
10 3 (0.42%) Asana
10 3 (0.42%) Azure Storage
10 3 (0.42%) GitHub
10 3 (0.42%) IaaS
10 3 (0.42%) PaaS
Communications & Networking
1 72 (9.99%) Firewall
2 65 (9.02%) VPN
3 51 (7.07%) DNS
4 48 (6.66%) WAN
5 43 (5.96%) LAN
6 34 (4.72%) DHCP
7 29 (4.02%) Wi-Fi
8 26 (3.61%) SAN
9 25 (3.47%) TCP/IP
10 22 (3.05%) Wireless
11 21 (2.91%) Internet
12 18 (2.50%) BGP
12 18 (2.50%) VoIP
13 17 (2.36%) MPLS
14 16 (2.22%) IPsec
14 16 (2.22%) VLAN
15 13 (1.80%) Cisco IOS
16 12 (1.66%) Junos
17 11 (1.53%) Cisco Nexus
17 11 (1.53%) SD-WAN
Database & Business Intelligence
1 28 (3.88%) SQL Server
2 19 (2.64%) MySQL
3 12 (1.66%) PostgreSQL
3 12 (1.66%) Relational Database
4 8 (1.11%) Elasticsearch
4 8 (1.11%) Power BI
4 8 (1.11%) RDBMS
5 6 (0.83%) Data Warehouse
5 6 (0.83%) MongoDB
6 5 (0.69%) Oracle Database
7 3 (0.42%) Azure SQL Database
8 2 (0.28%) DB2
8 2 (0.28%) MariaDB
8 2 (0.28%) NoSQL
8 2 (0.28%) Sybase ASE
8 2 (0.28%) Tableau
9 1 (0.14%) IDOL
9 1 (0.14%) Microsoft Analysis Services
9 1 (0.14%) SQL Server Analysis Services
9 1 (0.14%) SQL Server Integration Services
Development Applications
1 34 (4.72%) JIRA
2 11 (1.53%) Git
3 7 (0.97%) Jenkins
4 5 (0.69%) Bitbucket Server
4 5 (0.69%) CA Release Automation
4 5 (0.69%) Hudson
4 5 (0.69%) SonarQube
4 5 (0.69%) Sonatype Nexus
4 5 (0.69%) TeamCity
5 1 (0.14%) GitLab
5 1 (0.14%) Selenium
5 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 235 (32.59%) Social Skills
2 116 (16.09%) Finance
3 65 (9.02%) Public Sector
4 53 (7.35%) Telecoms
5 50 (6.93%) Analytical Skills
6 49 (6.80%) Manufacturing
7 37 (5.13%) Marketing
8 34 (4.72%) Banking
9 32 (4.44%) Organisational Skills
10 29 (4.02%) Electronics
11 24 (3.33%) Presentation Skills
12 19 (2.64%) Legal
13 12 (1.66%) Documentation Skills
13 12 (1.66%) Financial Institution
14 9 (1.25%) Law
15 7 (0.97%) Front Office
15 7 (0.97%) Retail
16 6 (0.83%) Japanese Language
16 6 (0.83%) Police
17 5 (0.69%) Investment Banking
Libraries, Frameworks & Software Standards
1 16 (2.22%) .NET
2 7 (0.97%) CSS
2 7 (0.97%) Elastic Stack
2 7 (0.97%) Spring Boot
2 7 (0.97%) Web Services
3 6 (0.83%) JSON
3 6 (0.83%) REST
4 5 (0.69%) FIX Protocol
4 5 (0.69%) Middleware
5 4 (0.55%) HTML
5 4 (0.55%) HTML5
5 4 (0.55%) Hugging Face
5 4 (0.55%) LangChain
5 4 (0.55%) PyTorch
5 4 (0.55%) RESTful
6 3 (0.42%) ARM Templates
6 3 (0.42%) TensorFlow
6 3 (0.42%) TIBCO EMS
6 3 (0.42%) XMPP
6 3 (0.42%) XSLT
Miscellaneous
1 35 (4.85%) Driving Licence
2 31 (4.30%) Data Centre
2 31 (4.30%) Video Conferencing
3 22 (3.05%) NHS
4 21 (2.91%) PKI
5 20 (2.77%) Management Information System
6 18 (2.50%) Onboarding
6 18 (2.50%) Self-Motivation
7 15 (2.08%) Clustering
7 15 (2.08%) iPhone
8 13 (1.80%) Data Protection Act
8 13 (1.80%) iPad
9 12 (1.66%) Blackberry
10 11 (1.53%) Smartphone
11 7 (0.97%) BYOD
11 7 (0.97%) CMDB
11 7 (0.97%) Linux Command Line
12 6 (0.83%) Fat Client
12 6 (0.83%) Thin Client
13 5 (0.69%) Life Science
Operating Systems
1 422 (58.53%) Windows
2 158 (21.91%) Windows 10
3 85 (11.79%) Windows Server
4 67 (9.29%) Linux
5 64 (8.88%) Windows 7
6 33 (4.58%) Windows Server 2012
7 31 (4.30%) Android
8 30 (4.16%) Mac OS
9 29 (4.02%) Windows Server 2016
10 26 (3.61%) Apple iOS
10 26 (3.61%) Windows Server 2019
11 17 (2.36%) Red Hat Enterprise Linux
12 12 (1.66%) Unix
13 10 (1.39%) Mac OS X
14 8 (1.11%) Windows 8
15 6 (0.83%) Windows Server 2008
16 4 (0.55%) CentOS
16 4 (0.55%) VMS
16 4 (0.55%) Windows Vista
17 3 (0.42%) Ubuntu
Processes & Methodologies
1 154 (21.36%) Customer Service
2 136 (18.86%) Problem-Solving
3 111 (15.40%) ITIL
4 40 (5.55%) Asset Management
5 36 (4.99%) Business Intelligence
6 34 (4.72%) Service Delivery
7 33 (4.58%) Migration
7 33 (4.58%) Service Management
8 31 (4.30%) Infrastructure Engineering
9 29 (4.02%) DevOps
9 29 (4.02%) Digital Marketing
9 29 (4.02%) Mobile Device Management
9 29 (4.02%) Programme Management
10 28 (3.88%) Customer Experience
11 27 (3.74%) Incident Management
12 26 (3.61%) Disaster Recovery
13 24 (3.33%) Decision-Making
14 19 (2.64%) Hardware Maintenance
14 19 (2.64%) Proactive Monitoring
15 18 (2.50%) Break/Fix
Programming Languages
1 73 (10.12%) PowerShell
2 52 (7.21%) SQL
3 36 (4.99%) Python
4 16 (2.22%) C#
4 16 (2.22%) Java
5 11 (1.53%) Shell Script
6 9 (1.25%) Perl
7 7 (0.97%) Bash
7 7 (0.97%) Kusto Query Language
8 6 (0.83%) VB
9 5 (0.69%) T-SQL
10 4 (0.55%) Korn
10 4 (0.55%) PHP
11 3 (0.42%) Bicep
11 3 (0.42%) F#
11 3 (0.42%) JavaScript
11 3 (0.42%) VBA
11 3 (0.42%) VBScript
11 3 (0.42%) XPath
12 2 (0.28%) tcsh
Qualifications
1 139 (19.28%) Security Cleared
2 87 (12.07%) SC Cleared
3 73 (10.12%) Degree
4 39 (5.41%) DV Cleared
5 30 (4.16%) Microsoft Certification
6 28 (3.88%) Cisco Certification
7 25 (3.47%) CCNA
8 13 (1.80%) BPSS Clearance
9 12 (1.66%) DBS Check
10 11 (1.53%) A+ Certification
10 11 (1.53%) ITIL Certification
11 9 (1.25%) CCNP
11 9 (1.25%) MCSA
11 9 (1.25%) MCSE
12 6 (0.83%) ITIL Foundation Certificate
13 5 (0.69%) Computer Science Degree
14 4 (0.55%) Azure Certification
14 4 (0.55%) MCP
15 2 (0.28%) Dell Certification
15 2 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 55 (7.63%) SLA
2 6 (0.83%) ISO/IEC 27001
2 6 (0.83%) QA
3 5 (0.69%) GAMP
3 5 (0.69%) GxP
3 5 (0.69%) ISO 9000
4 3 (0.42%) Accessibility
5 2 (0.28%) Cyber Essentials
5 2 (0.28%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 249 (34.54%) Active Directory
2 44 (6.10%) VMware Infrastructure
3 21 (2.91%) Hyper-V
4 9 (1.25%) Virtual Machines
5 8 (1.11%) Docker
5 8 (1.11%) Firmware
6 6 (0.83%) vSphere
7 5 (0.69%) Virtual Desktop
7 5 (0.69%) VMware ESXi
7 5 (0.69%) VMware Workstation
8 4 (0.55%) BitLocker
8 4 (0.55%) NFS
9 3 (0.42%) XenApp
10 2 (0.28%) VMware NSX
10 2 (0.28%) XenDesktop
11 1 (0.14%) Citrix Hypervisor
11 1 (0.14%) Virtual Servers
Systems Management
1 133 (18.45%) SCCM
2 62 (8.60%) Microsoft Intune
3 16 (2.22%) Jamf Pro
4 14 (1.94%) WSUS
5 12 (1.66%) SCOM
6 11 (1.53%) Kubernetes
7 10 (1.39%) Autotask
8 9 (1.25%) Failover Clustering
9 7 (0.97%) Ansible
10 6 (0.83%) Active Directory Federation Services
11 5 (0.69%) Kibana
11 5 (0.69%) OpenView
11 5 (0.69%) Progress Chef
11 5 (0.69%) vCenter Server
12 4 (0.55%) Data Guard
12 4 (0.55%) Grafana
12 4 (0.55%) Nessus
12 4 (0.55%) Systems Management Server (SMS)
13 3 (0.42%) SCVMM
13 3 (0.42%) Single Sign-On
Vendors
1 244 (33.84%) Microsoft
2 76 (10.54%) Cisco
3 53 (7.35%) VMware
4 50 (6.93%) Apple
4 50 (6.93%) ServiceNow
5 47 (6.52%) Citrix
6 42 (5.83%) HP
7 32 (4.44%) SAP
8 23 (3.19%) Oracle
8 23 (3.19%) Red Hat
9 20 (2.77%) Bloomberg
9 20 (2.77%) Juniper
10 16 (2.22%) CheckPoint
11 13 (1.80%) Avaya
11 13 (1.80%) Dell
11 13 (1.80%) EMC
12 11 (1.53%) Adobe
12 11 (1.53%) Atlassian
12 11 (1.53%) Refinitiv
13 10 (1.39%) Veeam