Support Engineer Jobs in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £31,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 59 86 160
Rank change year-on-year +27 +74 -69
Permanent jobs requiring a Support Engineer 218 168 134
As % of all permanent jobs advertised in the East of England 3.53% 3.25% 2.00%
As % of the Job Titles category 3.76% 3.87% 2.14%
Number of salaries quoted 213 155 125
10th Percentile £24,000 £25,000 £19,750
25th Percentile £26,000 £26,250 £25,971
Median annual salary (50th Percentile) £31,000 £31,931 £32,500
Median % change year-on-year -2.92% -1.75% -2.99%
75th Percentile £38,000 £37,500 £42,500
90th Percentile £43,750 £40,250 £50,000
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,801 4,346 6,262
% of permanent jobs with a recognized job title 93.91% 84.05% 93.31%
Number of salaries quoted 4,431 2,204 2,915
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,356 £35,850
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,000 £67,500 £65,000
90th Percentile £75,000 £80,000 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +25 70 £29,500 -9.23% 20
Cambridgeshire +20 64 £34,500 -1.43% 13
Essex +15 47 £30,000 +9.09% 4
Norfolk -5 29 £31,000 +40.91% 3
Bedfordshire +34 4 £32,500 - 4
Suffolk -16 4 £30,250 +21.00% 9
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 153 (70.18%) Windows
2 141 (64.68%) Microsoft
3 131 (60.09%) Microsoft 365
4 96 (44.04%) Azure
5 87 (39.91%) Active Directory
6 83 (38.07%) Windows Server
7 76 (34.86%) Social Skills
8 67 (30.73%) Microsoft Exchange
9 58 (26.61%) SharePoint
10 56 (25.69%) Customer Service
11 51 (23.39%) Firewall
11 51 (23.39%) Windows 10
12 50 (22.94%) VMware
13 46 (21.10%) ITIL
14 40 (18.35%) Microsoft Office
15 39 (17.89%) Problem-Solving
16 38 (17.43%) Hyper-V
17 32 (14.68%) VMware Infrastructure
18 30 (13.76%) Wi-Fi
19 29 (13.30%) Linux
20 27 (12.39%) Mac OS
21 26 (11.93%) Entra ID
22 25 (11.47%) Driving Licence
22 25 (11.47%) Microsoft Intune
22 25 (11.47%) Windows Server 2016
23 24 (11.01%) Microsoft Certification
24 23 (10.55%) Apple
25 22 (10.09%) Apple iOS
26 21 (9.63%) DNS
27 20 (9.17%) Citrix

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (30.73%) Microsoft Exchange
2 58 (26.61%) SharePoint
3 13 (5.96%) Exchange Server 2013
4 11 (5.05%) Exchange Server 2007
4 11 (5.05%) Exchange Server 2010
5 4 (1.83%) WordPress
6 3 (1.38%) Apache
7 2 (0.92%) Exchange Server 2003
7 2 (0.92%) Skype for Business
Applications
1 40 (18.35%) Microsoft Office
2 5 (2.29%) Spreadsheet
3 4 (1.83%) Microsoft Project
4 3 (1.38%) Trello
5 1 (0.46%) Microsoft Excel
5 1 (0.46%) MS Visio
Cloud Services
1 131 (60.09%) Microsoft 365
2 96 (44.04%) Azure
3 26 (11.93%) Entra ID
4 13 (5.96%) AWS
5 12 (5.50%) OneDrive
6 7 (3.21%) Google Workspace
7 5 (2.29%) Mimecast
7 5 (2.29%) Serverless
8 2 (0.92%) IaaS
9 1 (0.46%) PaaS
9 1 (0.46%) SaaS
9 1 (0.46%) WhatsApp
Communications & Networking
1 51 (23.39%) Firewall
2 30 (13.76%) Wi-Fi
3 21 (9.63%) DNS
4 19 (8.72%) Internet
5 17 (7.80%) LAN
5 17 (7.80%) TCP/IP
6 16 (7.34%) Remote Desktop
6 16 (7.34%) WAN
7 14 (6.42%) DHCP
7 14 (6.42%) VPN
8 11 (5.05%) Bluetooth
8 11 (5.05%) Wireless
9 8 (3.67%) 3G
9 8 (3.67%) 4G
9 8 (3.67%) GPRS
9 8 (3.67%) GSM
9 8 (3.67%) LTE
10 7 (3.21%) VLAN
10 7 (3.21%) VoIP
11 6 (2.75%) Intranet
Database & Business Intelligence
1 19 (8.72%) SQL Server
2 12 (5.50%) Amazon RDS
3 8 (3.67%) MariaDB
3 8 (3.67%) MySQL
4 3 (1.38%) GIS
4 3 (1.38%) MongoDB
4 3 (1.38%) PostgreSQL
Development Applications
1 9 (4.13%) JIRA
General
1 76 (34.86%) Social Skills
2 7 (3.21%) Finance
3 6 (2.75%) Telecoms
4 5 (2.29%) Analytical Skills
5 4 (1.83%) Public Sector
6 3 (1.38%) Manufacturing
6 3 (1.38%) Organisational Skills
7 2 (0.92%) Automotive
7 2 (0.92%) Marketing
8 1 (0.46%) Legal
8 1 (0.46%) Pharmaceutical
8 1 (0.46%) Retail
Libraries, Frameworks & Software Standards
1 6 (2.75%) REST
2 5 (2.29%) CSS
2 5 (2.29%) HTML
3 4 (1.83%) Cocoa
4 3 (1.38%) .NET
4 3 (1.38%) JSON
4 3 (1.38%) LAPP Stack
4 3 (1.38%) Lightning Web Components
4 3 (1.38%) SOAP
4 3 (1.38%) Web Services
Miscellaneous
1 25 (11.47%) Driving Licence
2 13 (5.96%) iPad
3 10 (4.59%) Social Media
4 5 (2.29%) Public Cloud
4 5 (2.29%) Self-Motivation
5 4 (1.83%) Life Science
6 3 (1.38%) ASTM
6 3 (1.38%) Enterprise Software
7 2 (0.92%) CCTV
7 2 (0.92%) Educational Technology
7 2 (0.92%) Handset
8 1 (0.46%) Client/Server
8 1 (0.46%) Management Information System
8 1 (0.46%) Onboarding
8 1 (0.46%) Security Posture
8 1 (0.46%) Sports Betting
Operating Systems
1 153 (70.18%) Windows
2 83 (38.07%) Windows Server
3 51 (23.39%) Windows 10
4 29 (13.30%) Linux
5 27 (12.39%) Mac OS
6 25 (11.47%) Windows Server 2016
7 22 (10.09%) Apple iOS
8 18 (8.26%) Windows Server 2019
9 15 (6.88%) Windows Server 2012
10 12 (5.50%) Windows 7
11 11 (5.05%) Windows Server 2008
12 10 (4.59%) Android
12 10 (4.59%) Windows 8
13 5 (2.29%) Mac OS X
14 3 (1.38%) AIX
14 3 (1.38%) Windows Server 2003
Processes & Methodologies
1 56 (25.69%) Customer Service
2 46 (21.10%) ITIL
3 39 (17.89%) Problem-Solving
4 15 (6.88%) Line Management
5 13 (5.96%) Project Delivery
6 12 (5.50%) Remote Monitoring and Management
6 12 (5.50%) Time Management
7 11 (5.05%) Mentoring
8 10 (4.59%) Incident Management
8 10 (4.59%) Migration
8 10 (4.59%) Proactive Maintenance
8 10 (4.59%) Ticket Management
9 8 (3.67%) Asset Management
9 8 (3.67%) Project Planning
10 7 (3.21%) Software Testing
11 6 (2.75%) Collaborative Working
11 6 (2.75%) Computer Science
11 6 (2.75%) Data Loss Prevention
11 6 (2.75%) OO
11 6 (2.75%) Service Desk Management
Programming Languages
1 16 (7.34%) PowerShell
2 8 (3.67%) VB
3 3 (1.38%) Apex Code
3 3 (1.38%) C
3 3 (1.38%) C#
3 3 (1.38%) C++
3 3 (1.38%) JavaScript
3 3 (1.38%) Python
4 1 (0.46%) SQL
Qualifications
1 24 (11.01%) Microsoft Certification
2 15 (6.88%) Security Cleared
3 10 (4.59%) Degree
3 10 (4.59%) Network+ Certification
4 9 (4.13%) MCP
5 8 (3.67%) A+ Certification
5 8 (3.67%) CompTIA Security+
6 7 (3.21%) BPSS Clearance
7 6 (2.75%) CCNA
7 6 (2.75%) Cisco Certification
7 6 (2.75%) DBS Check
7 6 (2.75%) HND
8 5 (2.29%) ITIL Certification
8 5 (2.29%) MCSA
9 2 (0.92%) MCSE
10 1 (0.46%) CCAA
10 1 (0.46%) CCNP
10 1 (0.46%) Citrix Certification
10 1 (0.46%) MCTS
10 1 (0.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (6.42%) SLA
2 7 (3.21%) PCI DSS
3 6 (2.75%) GDPR
4 4 (1.83%) Cyber Essentials
5 3 (1.38%) Accessibility
5 3 (1.38%) ISO/IEC 27001
6 1 (0.46%) GxP
System Software
1 87 (39.91%) Active Directory
2 38 (17.43%) Hyper-V
3 32 (14.68%) VMware Infrastructure
4 17 (7.80%) Virtual Desktop
5 8 (3.67%) VMware ESXi
5 8 (3.67%) vSphere
6 7 (3.21%) KVM
7 2 (0.92%) Firmware
7 2 (0.92%) Terminal Services
Systems Management
1 25 (11.47%) Microsoft Intune
2 8 (3.67%) Jamf Pro
3 6 (2.75%) SmoothWall
4 3 (1.38%) Active Directory Federation Services
5 2 (0.92%) Microsoft Data Protection Manager
5 2 (0.92%) SCCM
5 2 (0.92%) SCDPM
6 1 (0.46%) Autotask
6 1 (0.46%) DatAdvantage
6 1 (0.46%) NetCrunch
6 1 (0.46%) QRadar
6 1 (0.46%) Stealthwatch
6 1 (0.46%) Symantec Endpoint Protection
6 1 (0.46%) vCenter Server
6 1 (0.46%) WSUS
Vendors
1 141 (64.68%) Microsoft
2 50 (22.94%) VMware
3 23 (10.55%) Apple
4 20 (9.17%) Citrix
5 12 (5.50%) HP
6 11 (5.05%) Dell
6 11 (5.05%) WatchGuard
7 8 (3.67%) Cisco
7 8 (3.67%) Google
7 8 (3.67%) Sophos
7 8 (3.67%) Veeam
8 5 (2.29%) ConnectWise
9 4 (1.83%) Acronis
9 4 (1.83%) Draytek
9 4 (1.83%) Mitel
9 4 (1.83%) Oracle
10 3 (1.38%) Adobe
10 3 (1.38%) Palo Alto
10 3 (1.38%) Salesforce
10 3 (1.38%) Symantec