ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 39 42 50
Rank change year-on-year +3 +8 +8
Contract jobs citing ITIL 1,680 2,373 3,488
As % of all contract jobs advertised in England 4.62% 4.91% 4.96%
As % of the Processes & Methodologies category 5.34% 5.45% 5.47%
Number of daily rates quoted 1,115 1,674 2,349
10th Percentile £205 £210 £180
25th Percentile £325 £350 £313
Median daily rate (50th Percentile) £490 £475 £460
Median % change year-on-year +3.16% +3.26% +4.55%
75th Percentile £588 £575 £575
90th Percentile £688 £688 £656
UK median daily rate £475 £465 £465
% change year-on-year +2.15% - +9.41%
Number of hourly rates quoted 143 142 216
10th Percentile £14.00 £13.30 £13.00
25th Percentile £14.16 £13.41 £13.35
Median hourly rate £17.50 £18.00 £15.63
Median % change year-on-year -2.75% +15.17% -17.76%
75th Percentile £23.75 £43.75 £21.97
90th Percentile £45.52 £65.00 £35.10
UK median hourly rate £17.50 £18.25 £16.25
% change year-on-year -4.11% +12.31% -16.67%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,440 43,538 63,814
As % of all contract IT jobs advertised in England 86.46% 90.17% 90.83%
Number of daily rates quoted 20,583 30,556 45,375
10th Percentile £300 £325 £331
25th Percentile £413 £450 £430
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £650 £675 £650
90th Percentile £750 £765 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,239 1,538 1,750
10th Percentile £12.87 £10.63 £12.50
25th Percentile £15.97 £16.25 £15.25
Median hourly rate £36.50 £37.30 £25.00
Median % change year-on-year -2.14% +49.20% +6.79%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.05 £36.00 £25.68
% change year-on-year +0.13% +40.19% +4.82%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 May 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 May 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +12 604 £500 +2.56% 229
South East -6 305 £475 +4.40% 152
South West +14 269 £500 -5.66% 102
North of England -8 236 £475 +5.56% 147
North West -19 125 £475 - 70
East of England -11 121 £425 +11.48% 77
Midlands -12 119 £450 +4.65% 141
Yorkshire +15 104 £475 +18.75% 50
West Midlands +8 96 £450 -10.00% 90
East Midlands -32 22 £540 +44.00% 51
North East +14 18 £475 +5.56% 27
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 121 (7.20%) Microsoft Exchange
2 110 (6.55%) SharePoint
3 54 (3.21%) Confluence
4 42 (2.50%) SharePoint Server
5 18 (1.07%) Skype for Business
6 10 (0.60%) CMS
7 8 (0.48%) Exchange Server 2007
8 7 (0.42%) SharePoint 2010
9 5 (0.30%) Exchange Server 2010
9 5 (0.30%) IIS
10 4 (0.24%) MQSeries
11 3 (0.18%) Adobe Experience Manager
11 3 (0.18%) Drupal
11 3 (0.18%) Exchange Server 2013
11 3 (0.18%) SAS
12 2 (0.12%) Apache
12 2 (0.12%) IBM Notes
12 2 (0.12%) nginx
12 2 (0.12%) Tomcat
13 1 (0.060%) WebSphere Application Server
Applications
1 151 (8.99%) Microsoft Office
2 69 (4.11%) Microsoft Excel
3 33 (1.96%) Microsoft PowerPoint
4 12 (0.71%) MS Visio
5 8 (0.48%) Microsoft Project
6 4 (0.24%) Spreadsheet
7 3 (0.18%) SPSS
8 1 (0.060%) Adobe Creative Suite
8 1 (0.060%) AutoCAD
Business Applications
1 36 (2.14%) Remedy ITSM
2 14 (0.83%) SAP S/4HANA
3 6 (0.36%) Aladdin
3 6 (0.36%) SimCorp Dimension
4 3 (0.18%) Dynamics CRM
4 3 (0.18%) SAP Oil and Gas
4 3 (0.18%) Shopify
4 3 (0.18%) Sparx Enterprise Architect
5 2 (0.12%) ION MarketView
5 2 (0.12%) OPENHousing
5 2 (0.12%) Remedy AR System
5 2 (0.12%) Salesforce CRM
5 2 (0.12%) SAP HCM
5 2 (0.12%) SystmOne
6 1 (0.060%) Dynamics NAV
6 1 (0.060%) Oracle EBS
6 1 (0.060%) Oracle Retail
6 1 (0.060%) SAP ERP
6 1 (0.060%) SAP GRC
6 1 (0.060%) SAP PM
Cloud Services
1 283 (16.85%) Microsoft 365
2 272 (16.19%) Azure
3 91 (5.42%) AWS
4 70 (4.17%) Power Platform
5 61 (3.63%) Entra ID
6 38 (2.26%) Azure Stack
7 27 (1.61%) IaaS
8 25 (1.49%) OneDrive
8 25 (1.49%) PaaS
9 24 (1.43%) Azure Monitor
9 24 (1.43%) SaaS
10 21 (1.25%) GCP
11 17 (1.01%) Azure Storage
12 16 (0.95%) Azure DevOps
13 15 (0.89%) OCI
14 14 (0.83%) PowerApps
15 13 (0.77%) Serverless
16 12 (0.71%) Dynamics 365
17 11 (0.65%) Mimecast
18 9 (0.54%) Power Automate
Communications & Networking
1 158 (9.40%) Firewall
2 93 (5.54%) DNS
3 85 (5.06%) WAN
4 78 (4.64%) LAN
5 76 (4.52%) DHCP
6 63 (3.75%) SAN
6 63 (3.75%) Wi-Fi
7 58 (3.45%) BGP
8 56 (3.33%) VPN
9 37 (2.20%) TCP/IP
10 30 (1.79%) Wireless
11 27 (1.61%) Network Security
12 25 (1.49%) Cisco ASA
12 25 (1.49%) Cisco ISE
12 25 (1.49%) OSPF
13 24 (1.43%) Skype
13 24 (1.43%) VoIP
14 22 (1.31%) Cisco Firepower
14 22 (1.31%) IPsec
15 19 (1.13%) SNMP
Database & Business Intelligence
1 54 (3.21%) Power BI
2 30 (1.79%) SQL Server
3 15 (0.89%) Relational Database
4 12 (0.71%) SQL Server Reporting Services
4 12 (0.71%) Sybase ASE
5 11 (0.65%) Big Data
5 11 (0.65%) Data Lake
5 11 (0.65%) MySQL
5 11 (0.65%) Tableau
6 8 (0.48%) Metadata
7 7 (0.42%) Elasticsearch
7 7 (0.42%) PowerPivot
8 6 (0.36%) Crystal Reports
8 6 (0.36%) Data Mining
8 6 (0.36%) Microsoft Power View
8 6 (0.36%) Qlik Sense
9 5 (0.30%) DB2
9 5 (0.30%) RDBMS
10 4 (0.24%) Data Warehouse
10 4 (0.24%) DynamoDB
Development Applications
1 86 (5.12%) JIRA
2 24 (1.43%) Rational DOORS
3 17 (1.01%) Jenkins
4 10 (0.60%) Artifactory
5 9 (0.54%) Git
6 8 (0.48%) Subversion
7 4 (0.24%) Selenium
8 3 (0.18%) GitLab
8 3 (0.18%) Maven
8 3 (0.18%) Visual Studio
9 2 (0.12%) MSI
9 2 (0.12%) Oracle Forms
9 2 (0.12%) Sonatype Nexus
10 1 (0.060%) IBM UrbanCode
10 1 (0.060%) Team Foundation Server
10 1 (0.060%) Zephyr
General
1 572 (34.05%) Social Skills
2 268 (15.95%) Finance
3 179 (10.65%) Public Sector
4 176 (10.48%) Analytical Skills
5 101 (6.01%) Telecoms
6 71 (4.23%) Organisational Skills
7 69 (4.11%) Banking
8 53 (3.15%) Presentation Skills
9 49 (2.92%) Retail
10 47 (2.80%) Legal
11 39 (2.32%) Marketing
12 36 (2.14%) Manufacturing
13 27 (1.61%) Documentation Skills
14 18 (1.07%) Electronics
14 18 (1.07%) Influencing Skills
15 17 (1.01%) Front Office
15 17 (1.01%) Law
16 15 (0.89%) Inclusion and Diversity
17 14 (0.83%) Local Government
18 13 (0.77%) Financial Institution
Job Titles
1 344 (20.48%) Analyst
2 174 (10.36%) Architect
3 168 (10.00%) Service Analyst
4 143 (8.51%) Senior
5 134 (7.98%) Service Desk Analyst
6 126 (7.50%) Service Manager
7 111 (6.61%) Support Engineer
8 83 (4.94%) Developer
9 71 (4.23%) Lead
10 58 (3.45%) Infrastructure Engineer
10 58 (3.45%) Support Analyst
11 53 (3.15%) Desktop Support
11 53 (3.15%) Technical Support
12 52 (3.10%) Consultant
12 52 (3.10%) IT Support
13 49 (2.92%) Network Engineer
14 47 (2.80%) IT Manager
15 45 (2.68%) Solutions Architect
16 43 (2.56%) ServiceNow Developer
17 42 (2.50%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 31 (1.85%) CSS
2 29 (1.73%) Middleware
2 29 (1.73%) Web Services
3 23 (1.37%) .NET
3 23 (1.37%) HTML
4 17 (1.01%) ARM Templates
4 17 (1.01%) REST
5 16 (0.95%) LDAP
6 12 (0.71%) AngularJS
6 12 (0.71%) Jinja
7 9 (0.54%) SailPoint
8 8 (0.48%) Kafka
9 6 (0.36%) ActiveMQ
9 6 (0.36%) jQuery
10 5 (0.30%) .NET Framework
10 5 (0.30%) Elastic Stack
10 5 (0.30%) Lightning Web Components
10 5 (0.30%) Visualforce
11 4 (0.24%) 802.1X
11 4 (0.24%) Software Packaging
Miscellaneous
1 103 (6.13%) Management Information System
2 72 (4.29%) Data Centre
3 71 (4.23%) CMDB
4 53 (3.15%) Self-Motivation
5 47 (2.80%) Driving Licence
6 44 (2.62%) PKI
7 41 (2.44%) Private Cloud
7 41 (2.44%) Video Conferencing
8 25 (1.49%) Virtual Team
9 19 (1.13%) Security Operations Centre
10 18 (1.07%) CSOC
10 18 (1.07%) Hedge funds
10 18 (1.07%) iPhone
11 17 (1.01%) Onboarding
11 17 (1.01%) Product Ownership
12 16 (0.95%) Blackberry
13 15 (0.89%) Clustering
13 15 (0.89%) Data Protection Act
13 15 (0.89%) Replication
14 14 (0.83%) Linux Command Line
Operating Systems
1 477 (28.39%) Windows
2 176 (10.48%) Windows 10
3 162 (9.64%) Linux
4 153 (9.11%) Windows Server
5 74 (4.40%) Windows Server 2016
6 64 (3.81%) Windows Server 2019
7 61 (3.63%) Unix
8 53 (3.15%) Windows Server 2012
9 49 (2.92%) Windows 7
10 22 (1.31%) Mac OS
11 20 (1.19%) Ubuntu
12 19 (1.13%) Windows NT
13 17 (1.01%) Android
13 17 (1.01%) Apple iOS
14 14 (0.83%) Debian
14 14 (0.83%) Solaris
14 14 (0.83%) Windows XP
15 7 (0.42%) AIX
15 7 (0.42%) Red Hat Enterprise Linux
16 5 (0.30%) Windows Server 2008
Processes & Methodologies
1 497 (29.58%) Service Management
2 375 (22.32%) ITSM
3 324 (19.29%) Customer Service
4 321 (19.11%) Problem-Solving
5 304 (18.10%) Agile
6 237 (14.11%) Service Delivery
7 215 (12.80%) Change Management
8 210 (12.50%) Incident Management
9 169 (10.06%) Problem Management
10 152 (9.05%) Project Management
11 148 (8.81%) Continuous Improvement
12 144 (8.57%) DevOps
13 114 (6.79%) Stakeholder Management
14 103 (6.13%) Release Management
15 102 (6.07%) Configuration Management
16 99 (5.89%) Service Design
17 98 (5.83%) Customer Requirements
18 97 (5.77%) Project Delivery
19 93 (5.54%) Disaster Recovery
20 88 (5.24%) Asset Management
Programming Languages
1 159 (9.46%) PowerShell
2 91 (5.42%) SQL
3 73 (4.35%) Python
4 40 (2.38%) C#
5 37 (2.20%) JavaScript
6 32 (1.90%) Perl
7 21 (1.25%) VBScript
8 19 (1.13%) Java
8 19 (1.13%) VB
9 17 (1.01%) Bicep
10 13 (0.77%) Shell Script
11 12 (0.71%) Tcl
12 11 (0.65%) Bash
13 8 (0.48%) C++
13 8 (0.48%) VB.NET
14 7 (0.42%) VBA
15 6 (0.36%) Apex Code
16 5 (0.30%) Go
16 5 (0.30%) T-SQL
17 3 (0.18%) ABAP
Qualifications
1 562 (33.45%) Security Cleared
2 371 (22.08%) SC Cleared
3 276 (16.43%) Degree
4 249 (14.82%) DV Cleared
5 152 (9.05%) ITIL Certification
6 105 (6.25%) Microsoft Certification
7 97 (5.77%) Cisco Certification
8 73 (4.35%) CCNA
9 55 (3.27%) ITIL Foundation Certificate
10 50 (2.98%) A+ Certification
11 47 (2.80%) CCNP
11 47 (2.80%) Computer Science Degree
11 47 (2.80%) MCSA
12 45 (2.68%) MCP
13 35 (2.08%) BPSS Clearance
14 31 (1.85%) MCSE
15 20 (1.19%) TOGAF Certification
16 17 (1.01%) Azure Certification
17 15 (0.89%) HND
17 15 (0.89%) Master's Degree
Quality Assurance & Compliance
1 148 (8.81%) SLA
2 64 (3.81%) QA
3 36 (2.14%) Government Security Classifications
4 34 (2.02%) ISO/IEC 27001
5 30 (1.79%) ISO/IEC 20000
6 28 (1.67%) GDPR
7 18 (1.07%) NIST
8 17 (1.01%) NCSC
9 16 (0.95%) COBIT
10 13 (0.77%) Data Quality
11 11 (0.65%) PCI DSS
12 9 (0.54%) Cyber Essentials
13 8 (0.48%) ISO 9001
14 5 (0.30%) PMO
15 4 (0.24%) Accessibility
16 3 (0.18%) GRC
16 3 (0.18%) ISO 22301
17 1 (0.060%) Cyber Essentials PLUS
17 1 (0.060%) Disclosure Scotland
17 1 (0.060%) NIST 800
System Software
1 300 (17.86%) Active Directory
2 104 (6.19%) VMware Infrastructure
3 49 (2.92%) Firmware
4 35 (2.08%) Hyper-V
5 32 (1.90%) Virtual Desktop
6 29 (1.73%) Virtual Machines
7 26 (1.55%) VMware ESXi
8 20 (1.19%) Virtual Servers
9 16 (0.95%) VMware NSX
10 15 (0.89%) vSphere
11 6 (0.36%) VMware Workstation
12 5 (0.30%) Veritas Cluster Server
13 4 (0.24%) Docker
13 4 (0.24%) Microsoft Virtual Server
13 4 (0.24%) Samba
13 4 (0.24%) XenApp
14 3 (0.18%) Microsoft App-V
14 3 (0.18%) XenDesktop
15 2 (0.12%) BitLocker
16 1 (0.060%) Citrix Hypervisor
Systems Management
1 151 (8.99%) SCCM
2 83 (4.94%) Microsoft Intune
3 74 (4.40%) Ansible
4 71 (4.23%) SCOM
5 62 (3.69%) WSUS
6 27 (1.61%) Kubernetes
7 25 (1.49%) NetBackup
8 23 (1.37%) Active Directory Federation Services
9 22 (1.31%) Single Sign-On
9 22 (1.31%) vCenter Server
10 21 (1.25%) EMC NetWorker
10 21 (1.25%) Puppet
11 20 (1.19%) Terraform
12 19 (1.13%) Sysprep
13 11 (0.65%) Jamf Pro
14 9 (0.54%) AirWatch
15 8 (0.48%) Control-M
15 8 (0.48%) PingFederate
15 8 (0.48%) Rancher
16 7 (0.42%) Red Hat Satellite
Vendors
1 522 (31.07%) Microsoft
2 360 (21.43%) ServiceNow
3 155 (9.23%) VMware
4 142 (8.45%) Cisco
5 138 (8.21%) Citrix
6 73 (4.35%) HP
7 56 (3.33%) SAP
8 48 (2.86%) Palo Alto
9 43 (2.56%) Atlassian
9 43 (2.56%) Juniper
9 43 (2.56%) Oracle
9 43 (2.56%) Remedy
10 39 (2.32%) IBM
11 38 (2.26%) EMC
12 37 (2.20%) Dell
13 33 (1.96%) Red Hat
14 29 (1.73%) SolarWinds
14 29 (1.73%) Symantec
14 29 (1.73%) Veeam
15 26 (1.55%) Google