Incident Management Contracts in England

Incident Management
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 139 138 192
Rank change year-on-year -1 +54 +67
Contract jobs citing Incident Management 609 935 1,053
As % of all contract jobs advertised in England 1.67% 1.94% 1.50%
As % of the Processes & Methodologies category 1.94% 2.15% 1.65%
Number of daily rates quoted 322 603 642
10th Percentile £200 £259 £193
25th Percentile £313 £363 £313
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £600 £639 £575
90th Percentile £763 £700 £650
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 136 110 160
10th Percentile £14.16 £13.29 -
25th Percentile £14.41 £13.41 £13.25
Median hourly rate £16.23 £19.81 £15.50
Median % change year-on-year -18.07% +27.81% -3.13%
75th Percentile £21.46 £26.82 £22.00
90th Percentile £34.73 £47.00 £28.98
UK median hourly rate £16.23 £19.81 £15.50
% change year-on-year -18.07% +27.81% -3.13%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,464 43,415 63,929
As % of all contract IT jobs advertised in England 86.38% 90.10% 90.85%
Number of daily rates quoted 20,624 30,476 45,458
10th Percentile £300 £325 £331
25th Percentile £413 £448 £430
Median daily rate (50th Percentile) £525 £550 £540
Median % change year-on-year -4.55% +1.85% +8.00%
75th Percentile £650 £675 £650
90th Percentile £750 £765 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +7.07%
Number of hourly rates quoted 2,249 1,526 1,738
10th Percentile £12.92 £10.63 £12.50
25th Percentile £15.95 £16.20 £15.25
Median hourly rate £36.50 £36.40 £25.00
Median % change year-on-year +0.29% +45.58% +8.70%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.05 £36.00 £25.68
% change year-on-year +0.13% +40.19% +7.00%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 18 May 2024.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 18 May 2024.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -26 202 £500 -9.09% 122
South East +16 103 £488 -4.41% 67
East of England -2 99 £301 -8.71% 34
North of England -29 79 £538 +7.60% 45
South West +41 76 £520 +24.18% 27
West Midlands +31 60 £438 -20.45% 41
Midlands +21 60 £438 -12.50% 57
Yorkshire +3 41 £582 +32.27% 15
North West -44 38 £513 -1.44% 21
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (2.30%) Microsoft Exchange
2 8 (1.31%) Apache
2 8 (1.31%) Confluence
2 8 (1.31%) nginx
3 6 (0.99%) JBoss
3 6 (0.99%) SharePoint
3 6 (0.99%) Tomcat
4 1 (0.16%) Blackberry Enterprise Server
4 1 (0.16%) Oracle Application Server
4 1 (0.16%) Oracle Spatial
4 1 (0.16%) WebLogic
Applications
1 54 (8.87%) Microsoft Excel
2 48 (7.88%) Microsoft PowerPoint
3 23 (3.78%) Microsoft Office
Business Applications
1 6 (0.99%) Temenos T24
2 5 (0.82%) Salesforce CRM
3 4 (0.66%) Remedy ITSM
4 3 (0.49%) SAP S/4HANA
5 2 (0.33%) Fidessa
5 2 (0.33%) Remedy AR System
5 2 (0.33%) SAP Retail
6 1 (0.16%) SAP EWM
6 1 (0.16%) SAP SD
6 1 (0.16%) Unit4 Business World
Cloud Services
1 76 (12.48%) Azure
2 73 (11.99%) Microsoft 365
3 26 (4.27%) AWS
4 20 (3.28%) Azure DevOps
5 15 (2.46%) Serverless
6 10 (1.64%) Azure Functions
6 10 (1.64%) Azure Monitor
6 10 (1.64%) Power Platform
7 7 (1.15%) Amazon CloudWatch
7 7 (1.15%) Cloud Computing
7 7 (1.15%) GitHub
8 6 (0.99%) Azure Sentinel
8 6 (0.99%) Entra ID
9 5 (0.82%) Amazon S3
9 5 (0.82%) AWS CloudFormation
9 5 (0.82%) AWS Lambda
9 5 (0.82%) AWS Step Functions
9 5 (0.82%) Azure Data Factory
9 5 (0.82%) Azure Logic Apps
9 5 (0.82%) SaaS
Communications & Networking
1 46 (7.55%) Wi-Fi
2 39 (6.40%) Firewall
3 26 (4.27%) WAN
4 22 (3.61%) Network Security
5 20 (3.28%) DNS
6 19 (3.12%) VPN
7 14 (2.30%) SAN
7 14 (2.30%) Wireless
8 12 (1.97%) DHCP
8 12 (1.97%) MPLS
9 11 (1.81%) BGP
9 11 (1.81%) LAN
10 10 (1.64%) Cisco ASA
11 9 (1.48%) IPsec
12 7 (1.15%) DWDM
12 7 (1.15%) VoIP
13 6 (0.99%) Cisco ISE
13 6 (0.99%) Internet
13 6 (0.99%) SD-WAN
14 5 (0.82%) IP Telephony
Database & Business Intelligence
1 20 (3.28%) Relational Database
2 18 (2.96%) SQL Server
3 12 (1.97%) RDBMS
4 8 (1.31%) Power BI
5 7 (1.15%) DB2
5 7 (1.15%) Elasticsearch
5 7 (1.15%) Sybase ASE
6 5 (0.82%) Azure SQL Database
6 5 (0.82%) DynamoDB
6 5 (0.82%) PostgreSQL
7 3 (0.49%) NoSQL
7 3 (0.49%) SAP HANA
7 3 (0.49%) SQL Server Integration Services
7 3 (0.49%) Tableau
8 2 (0.33%) MySQL
9 1 (0.16%) Apache Hive
9 1 (0.16%) GIS
9 1 (0.16%) Hadoop
9 1 (0.16%) Spatial Data
9 1 (0.16%) SQLite
Development Applications
1 19 (3.12%) JIRA
2 6 (0.99%) Git
3 5 (0.82%) CircleCI
3 5 (0.82%) Jenkins
4 4 (0.66%) Artifactory
5 3 (0.49%) Selenium
5 3 (0.49%) Sonatype Nexus
5 3 (0.49%) Visual Studio
6 2 (0.33%) Bitbucket
6 2 (0.33%) Cypress.io
6 2 (0.33%) JMeter
6 2 (0.33%) Octopus Deploy
6 2 (0.33%) SpecFlow
6 2 (0.33%) TeamCity
7 1 (0.16%) FitNesse
7 1 (0.16%) GoCD
7 1 (0.16%) HP UFT
7 1 (0.16%) Hudson
7 1 (0.16%) JUnit
7 1 (0.16%) Oracle Forms
General
1 210 (34.48%) Social Skills
2 87 (14.29%) Finance
3 75 (12.32%) Analytical Skills
4 49 (8.05%) Public Sector
5 41 (6.73%) Retail
6 32 (5.25%) Telecoms
7 22 (3.61%) Banking
8 21 (3.45%) Legal
9 13 (2.13%) Financial Institution
10 12 (1.97%) Investment Banking
11 10 (1.64%) German Language
12 6 (0.99%) Front Office
12 6 (0.99%) Influencing Skills
13 5 (0.82%) Presentation Skills
14 4 (0.66%) Automotive
14 4 (0.66%) Documentation Skills
14 4 (0.66%) Hungarian Language
15 3 (0.49%) Law
15 3 (0.49%) Manufacturing
15 3 (0.49%) Military
Job Titles
1 207 (33.99%) Analyst
2 116 (19.05%) Service Analyst
3 101 (16.58%) Service Desk Analyst
4 42 (6.90%) Senior
5 36 (5.91%) Incident Manager
6 30 (4.93%) Consultant
7 27 (4.43%) Support Engineer
8 26 (4.27%) Customer Analyst
8 26 (4.27%) Customer Service Analyst
9 24 (3.94%) Applications Support
10 21 (3.45%) Support Analyst
11 20 (3.28%) Lead
11 20 (3.28%) SOC Analyst
12 19 (3.12%) Service Manager
13 18 (2.96%) IT Support
14 17 (2.79%) Network Engineer
15 16 (2.63%) Cyber Defence Analyst
15 16 (2.63%) Developer
15 16 (2.63%) Problem Manager
16 15 (2.46%) 1st Line Service Desk Analyst
Libraries, Frameworks & Software Standards
1 13 (2.13%) .NET
2 10 (1.64%) FIX Protocol
3 8 (1.31%) Node.js
4 7 (1.15%) CSS
4 7 (1.15%) RESTful
5 6 (0.99%) Elastic Stack
5 6 (0.99%) IBM Integration Bus
6 5 (0.82%) AngularJS
6 5 (0.82%) Middleware
7 4 (0.66%) .NET Framework
7 4 (0.66%) HTML
7 4 (0.66%) JSON
7 4 (0.66%) LDAP
7 4 (0.66%) REST
7 4 (0.66%) SOAP
7 4 (0.66%) XML
8 3 (0.49%) ARM Templates
8 3 (0.49%) OAuth
8 3 (0.49%) OpenID
8 3 (0.49%) Regular Expression
Miscellaneous
1 81 (13.30%) Management Information System
2 66 (10.84%) Cyber Kill Chain
3 63 (10.34%) Cyber Threat
4 61 (10.02%) Cyber Defence
5 19 (3.12%) PKI
6 18 (2.96%) Analytical Mindset
7 16 (2.63%) CMDB
8 13 (2.13%) Data Centre
8 13 (2.13%) Derivative
9 12 (1.97%) Self-Motivation
10 11 (1.81%) Onboarding
10 11 (1.81%) Security Operations Centre
11 10 (1.64%) Distributed Systems
12 9 (1.48%) Data Protection Act
13 8 (1.31%) Hedge funds
13 8 (1.31%) Product Ownership
14 7 (1.15%) Linux Command Line
14 7 (1.15%) Replication
15 5 (0.82%) Legacy Systems
15 5 (0.82%) Operational Technology
Operating Systems
1 85 (13.96%) Windows
2 69 (11.33%) Linux
3 36 (5.91%) Unix
4 22 (3.61%) Windows Server
5 18 (2.96%) Windows 10
6 10 (1.64%) Mac OS X
6 10 (1.64%) Windows 7
7 9 (1.48%) Red Hat Enterprise Linux
8 4 (0.66%) Windows Server 2019
9 3 (0.49%) Android
9 3 (0.49%) Apple iOS
9 3 (0.49%) Mac OS
9 3 (0.49%) Windows Server 2016
10 2 (0.33%) VMS
10 2 (0.33%) Windows Server 2012
10 2 (0.33%) zOS
11 1 (0.16%) Ubuntu
Processes & Methodologies
1 218 (35.80%) ITIL
2 170 (27.91%) Problem-Solving
3 157 (25.78%) Customer Service
4 115 (18.88%) Problem Management
5 106 (17.41%) Cybersecurity
6 97 (15.93%) Service Delivery
7 92 (15.11%) SIEM
8 91 (14.94%) Incident Response
9 86 (14.12%) Service Management
10 84 (13.79%) Root Cause Analysis
11 82 (13.46%) Change Management
12 78 (12.81%) Information Security
13 68 (11.17%) MITRE ATT&CK
14 67 (11.00%) Mathematics
15 61 (10.02%) ITSM
15 61 (10.02%) Mentoring
16 58 (9.52%) Protective Monitoring
17 57 (9.36%) Case Management
17 57 (9.36%) Risk Management
18 56 (9.20%) Agile
Programming Languages
1 44 (7.22%) PowerShell
2 40 (6.57%) Python
3 38 (6.24%) SQL
4 14 (2.30%) C#
5 12 (1.97%) JavaScript
6 11 (1.81%) Java
7 9 (1.48%) Perl
7 9 (1.48%) Shell Script
8 7 (1.15%) T-SQL
9 6 (0.99%) Bash
10 4 (0.66%) MATLAB
10 4 (0.66%) VB.NET
10 4 (0.66%) VBA
11 3 (0.49%) TypeScript
12 2 (0.33%) Korn
12 2 (0.33%) PHP
12 2 (0.33%) tcsh
13 1 (0.16%) C
13 1 (0.16%) C++
13 1 (0.16%) Groovy
Qualifications
1 171 (28.08%) Security Cleared
2 102 (16.75%) SC Cleared
3 68 (11.17%) DV Cleared
4 48 (7.88%) Microsoft Certification
5 45 (7.39%) Degree
6 42 (6.90%) A+ Certification
6 42 (6.90%) MCSA
7 27 (4.43%) Cisco Certification
8 25 (4.11%) MCP
9 21 (3.45%) ITIL Certification
10 17 (2.79%) CCNP
10 17 (2.79%) CISSP
11 16 (2.63%) Computer Science Degree
11 16 (2.63%) ITIL Foundation Certificate
12 13 (2.13%) CCNA
13 11 (1.81%) BPSS Clearance
14 9 (1.48%) CEH
15 7 (1.15%) CCSA
15 7 (1.15%) CISM
15 7 (1.15%) JNCIA
Quality Assurance & Compliance
1 63 (10.34%) NIST
2 49 (8.05%) SLA
3 42 (6.90%) NIST 800
4 28 (4.60%) ISO/IEC 27001
5 17 (2.79%) GDPR
6 13 (2.13%) QA
7 11 (1.81%) HIPAA
8 10 (1.64%) California Consumer Privacy Act
9 5 (0.82%) NCSC
9 5 (0.82%) PCI DSS
10 4 (0.66%) Data Quality
11 3 (0.49%) COBIT
12 1 (0.16%) Cyber Essentials
12 1 (0.16%) Cyber Essentials PLUS
12 1 (0.16%) GRC
12 1 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.16%) JSP 440
12 1 (0.16%) RMADS
12 1 (0.16%) Sarbanes-Oxley
System Software
1 43 (7.06%) Active Directory
2 10 (1.64%) Virtual Desktop
3 5 (0.82%) Veritas Cluster Server
4 4 (0.66%) Docker
4 4 (0.66%) Firmware
5 3 (0.49%) Virtual Machines
5 3 (0.49%) VMware Infrastructure
6 2 (0.33%) NFS
7 1 (0.16%) Snort
7 1 (0.16%) VMware ESXi
Systems Management
1 17 (2.79%) Ansible
2 16 (2.63%) ITRS Geneos
3 12 (1.97%) Terraform
4 11 (1.81%) SCCM
5 10 (1.64%) Single Sign-On
6 8 (1.31%) Grafana
6 8 (1.31%) Microsoft Intune
7 7 (1.15%) Kibana
8 6 (0.99%) logstash
9 5 (0.82%) Kubernetes
9 5 (0.82%) SysTrack
10 3 (0.49%) CASB
10 3 (0.49%) SCOM
10 3 (0.49%) ZABBIX
11 2 (0.33%) Microsoft Clustering
11 2 (0.33%) Nagios
11 2 (0.33%) Nessus
11 2 (0.33%) Progress Chef
11 2 (0.33%) Puppet
11 2 (0.33%) SCOrch
Vendors
1 189 (31.03%) Microsoft
2 100 (16.42%) ServiceNow
3 52 (8.54%) Citrix
4 37 (6.08%) Cisco
5 23 (3.78%) Oracle
6 22 (3.61%) SAP
7 21 (3.45%) IBM
7 21 (3.45%) Juniper
8 17 (2.79%) Splunk
9 16 (2.63%) CheckPoint
10 14 (2.30%) Palo Alto
11 12 (1.97%) Dynatrace
11 12 (1.97%) HP
12 9 (1.48%) Dell
12 9 (1.48%) F5
12 9 (1.48%) Sybase
13 7 (1.15%) Red Hat
13 7 (1.15%) Sun
14 6 (0.99%) Blue Coat
14 6 (0.99%) Temenos