1 to 25 of 100 ITIL Jobs in the South West

enrich this role. This position is within the Service Operations team, which offers support for a diverse range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Supports and troubleshoots a wide range of technologies across the entire more »

s responsibilities. This position is part of the Service Operations team, which provides support for a wide range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Acts as a technical lead within the team for specific technologies more »

analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking more »

Sentinel etc. Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS). Operating ITIL processes. Creating and maintaining procedural documentation. Experience of working with ISO27001. Implementing technical security standards and procedures. Participating in ISO27001 audits and developing/delivering more »

in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »

Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »

post-holder will actively participate in IT project implementation plans. Person Specification Qualifications Essential Relevant Degree or Masters in IT Field or equivalent experience; ITIL Foundation Certificate Microsoft Certified Professional or equivalent experience; Desirable Citrix administration certificate VMware administration certificate Experience Essential Experience with designing and implementing all aspects of more »

attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems to Windows 10 client and Windows Server more »

a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and guidelines to maintain consistent more »

by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills Essential more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »

of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »

The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices Outstanding customer service and communication skills. Experience collaborating with internal teams and external suppliers. Strong analytical and problem-solving abilities. Experiencemanaging and leading more »

members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »

Exchange, SQL, Skype, and MS SharePoint; Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be more »

Virtualisation, VLANs & VPN Strong stakeholder management experience. Desirable: Experience with IPS and IDS Experience with Solaris and Linux Experience with cloud provisioning, deployment environments, ITIL, and mail & web filtering Project management experience Our non-negotiables: You must be eligible to work and live in the UK Due to the highly more »

peripheral hardware, Windows Desktop operating system, PC Desktop operating systems and Office Applications, Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate Knowledge of Primary Care and Clinical Commissioning environment Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but more »

for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »

Experience working in a busy MSP environment Experience in configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so more »

major incidents Strong analytical, problem-solving and communication skills. Ability to communicate technical updates to non-technical stakeholders. Maintain up-to-date knowledge of ITIL Understanding of Cloud Computing such as GCP, AWS, Azure, and their associated components. Experience in handling major incidents for Cloud Services Ability to remain calm more »

environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »

collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation A full UK Driving License will be required for this role If this sounds like you, get in touch! What do you get more »

drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »

and external. Familiar with information management practices, system development lifecycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks Track record of influencing technology partners within the context of managed services. Knowledge and understanding of different modelling languages e.g. BPMN, UML, ArchiMate TOGAF more »

testing and validation procedures. Process Design: Design customized ITSM processes tailored to clients' specific requirements and aligned with industry best practices and frameworks (e.g., ITIL, COBIT, ISO/IEC 20000). Consulting with departments or customers on project status and proposals. Implementation Planning: Develop detailed implementation plans outlining the steps … Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred. Certification in IT service management frameworks such as ITIL Foundation, ITIL Practitioner, or ITIL Expert. Proven experience (10 + years) working as an ITSM consultant or in a similar role, with a track record … cross-functional teams and manage multiple projects simultaneously. Familiarity with ITSM tools and technologies, such as service desk software, IT asset management systems, and ITIL-compliant service management platforms. Experience of applying programme/project methodologies. Strong written and verbal communication skills. Experience of managing and influencing senior internal and more »