Desktop Support Contracts in England

Desktop Support
UK > England

The median Desktop Support daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 10 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jun 2024
Same period 2023 Same period 2022
Rank 295 284 313
Rank change year-on-year -11 +29 +117
Contract jobs requiring a Desktop Support 259 433 586
As % of all contract jobs advertised in England 0.69% 0.92% 0.83%
As % of the Job Titles category 0.74% 0.97% 0.87%
Number of daily rates quoted 183 299 411
10th Percentile £126 £140 £130
25th Percentile £150 £170 £150
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% +8.57%
75th Percentile £225 £245 £238
90th Percentile £270 £292 £265
UK median daily rate £200 £204 £190
% change year-on-year -1.96% +7.37% +8.57%
Number of hourly rates quoted 27 44 60
10th Percentile £16.70 £15.52 £14.89
25th Percentile £19.07 £17.65 £16.49
Median hourly rate £21.00 £23.25 £19.61
Median % change year-on-year -9.68% +18.58% +12.04%
75th Percentile £27.88 £25.71 £23.75
90th Percentile £30.25 £27.84 £27.75
UK median hourly rate £21.00 £23.25 £19.22
% change year-on-year -9.68% +21.00% +13.97%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,784 44,471 66,983
% of contract IT jobs with a recognized job title 92.82% 94.49% 95.40%
Number of daily rates quoted 22,775 31,617 47,960
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +7.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £539 £525
% change year-on-year -2.64% +2.71% +6.06%
Number of hourly rates quoted 2,652 1,324 1,749
10th Percentile £12.86 £14.38 £12.78
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £38.50 £45.00 £24.00
Median % change year-on-year -14.44% +87.50% +14.01%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support in England.

Daily rate trend for Desktop Support in England

Desktop Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support in England over the 6 months to 10 June 2024.

Daily rate histogram for Desktop Support in England

Desktop Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support in England.

Hourly rate trend for Desktop Support in England

Desktop Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support in England over the 6 months to 10 June 2024.

Hourly rate histogram for Desktop Support in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 6 months to 10 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +40 130 £190 -10.06% 15
South East -23 47 £205 +2.50% 6
South West -16 31 £193 -3.75% 9
North of England +1 25 £175 -17.65% 4
North West +6 15 £140 -34.12% 1
East of England -15 14 £175 -7.89% 4
Midlands +3 12 £150 -30.23% 4
West Midlands +8 7 £165 -25.00% 2
North East +14 5 £190 +18.75% 1
East Midlands +6 5 £122 -43.26% 2
Yorkshire -11 5 £195 -11.36% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 June 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support in the job title.

1 193 (74.52%) Windows
2 104 (40.15%) Microsoft
3 97 (37.45%) Microsoft 365
3 97 (37.45%) Social Skills
4 89 (34.36%) Windows 10
4 89 (34.36%) Active Directory
5 65 (25.10%) SCCM
5 65 (25.10%) Customer Service
6 62 (23.94%) Microsoft Office
7 50 (19.31%) Problem-Solving
8 47 (18.15%) Security Cleared
9 44 (16.99%) ITIL
10 36 (13.90%) Windows 7
11 32 (12.36%) Finance
12 31 (11.97%) Azure
13 27 (10.42%) Microsoft Exchange
14 26 (10.04%) VPN
15 25 (9.65%) SC Cleared
15 25 (9.65%) ServiceNow
15 25 (9.65%) Organisational Skills
16 24 (9.27%) Asset Management
17 21 (8.11%) Microsoft Intune
17 21 (8.11%) Public Sector
18 20 (7.72%) Degree
19 19 (7.34%) Windows Server
20 18 (6.95%) Driving Licence
21 17 (6.56%) Telecoms
21 17 (6.56%) HP
21 17 (6.56%) Apple
22 16 (6.18%) LAN

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (10.42%) Microsoft Exchange
2 9 (3.47%) SharePoint
3 7 (2.70%) Blackberry Enterprise Server
4 3 (1.16%) CMS
4 3 (1.16%) Skype for Business
5 1 (0.39%) IIS
Applications
1 62 (23.94%) Microsoft Office
2 5 (1.93%) Microsoft Excel
3 4 (1.54%) Microsoft PowerPoint
4 1 (0.39%) DaVinci Resolve
4 1 (0.39%) MS Visio
Business Applications
1 2 (0.77%) Shopify
Cloud Services
1 97 (37.45%) Microsoft 365
2 31 (11.97%) Azure
3 9 (3.47%) Entra ID
4 4 (1.54%) OneDrive
5 2 (0.77%) Amazon EC2
5 2 (0.77%) AWS
5 2 (0.77%) BigCommerce
6 1 (0.39%) Azure Stack
6 1 (0.39%) Google Sheets
6 1 (0.39%) SaaS
6 1 (0.39%) Slack
6 1 (0.39%) WhatsApp
Communications & Networking
1 26 (10.04%) VPN
2 16 (6.18%) LAN
3 12 (4.63%) Wi-Fi
4 11 (4.25%) DNS
4 11 (4.25%) WAN
5 10 (3.86%) Firewall
5 10 (3.86%) Wireless
6 9 (3.47%) Internet
7 4 (1.54%) WebEx
8 3 (1.16%) DHCP
8 3 (1.16%) Skype
8 3 (1.16%) VLAN
9 2 (0.77%) Cisco IOS
9 2 (0.77%) Network Security
9 2 (0.77%) Remote Desktop
10 1 (0.39%) FTP
10 1 (0.39%) SAN
10 1 (0.39%) Structured Cabling
10 1 (0.39%) TCP/IP
10 1 (0.39%) VoIP
Database & Business Intelligence
1 5 (1.93%) SQL Server
Development Applications
1 3 (1.16%) JIRA
2 1 (0.39%) Hudson
General
1 97 (37.45%) Social Skills
2 32 (12.36%) Finance
3 25 (9.65%) Organisational Skills
4 21 (8.11%) Public Sector
5 17 (6.56%) Telecoms
6 15 (5.79%) Banking
6 15 (5.79%) Manufacturing
7 14 (5.41%) Marketing
8 13 (5.02%) Presentation Skills
9 12 (4.63%) Electronics
10 10 (3.86%) Legal
11 8 (3.09%) Analytical Skills
12 6 (2.32%) Retail
13 4 (1.54%) Inclusion and Diversity
13 4 (1.54%) Investment Banking
13 4 (1.54%) Mandarin Language
13 4 (1.54%) Pharmaceutical
14 3 (1.16%) Aviation
15 2 (0.77%) Front Office
16 1 (0.39%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (1.93%) XMPP
2 2 (0.77%) VML
3 1 (0.39%) X-Windows
Miscellaneous
1 18 (6.95%) Driving Licence
2 14 (5.41%) Video Conferencing
3 13 (5.02%) iPhone
3 13 (5.02%) Management Information System
4 12 (4.63%) NHS
5 10 (3.86%) Blackberry
5 10 (3.86%) Onboarding
5 10 (3.86%) Smartphone
6 9 (3.47%) iPad
7 7 (2.70%) CMDB
8 5 (1.93%) Data Centre
9 4 (1.54%) Data Protection Act
9 4 (1.54%) EPoS
9 4 (1.54%) Self-Motivation
10 3 (1.16%) Wiki
11 2 (0.77%) BYOD
11 2 (0.77%) PDA
12 1 (0.39%) Enterprise Software
12 1 (0.39%) Hedge funds
12 1 (0.39%) Life Science
Operating Systems
1 193 (74.52%) Windows
2 89 (34.36%) Windows 10
3 36 (13.90%) Windows 7
4 19 (7.34%) Windows Server
5 14 (5.41%) Mac OS
6 13 (5.02%) Android
7 8 (3.09%) Apple iOS
8 7 (2.70%) Windows 8
9 6 (2.32%) Mac OS X
10 5 (1.93%) Windows Server 2012
11 4 (1.54%) Windows Vista
12 1 (0.39%) Linux
12 1 (0.39%) Windows XP
Processes & Methodologies
1 65 (25.10%) Customer Service
2 50 (19.31%) Problem-Solving
3 44 (16.99%) ITIL
4 24 (9.27%) Asset Management
5 14 (5.41%) Hardware Maintenance
5 14 (5.41%) Time Management
6 12 (4.63%) Business Intelligence
6 12 (4.63%) Digital Marketing
6 12 (4.63%) ITSM
6 12 (4.63%) Programme Management
7 11 (4.25%) Break/Fix
7 11 (4.25%) Decision-Making
7 11 (4.25%) Inventory Management
8 10 (3.86%) Customer Experience
8 10 (3.86%) Service Delivery
9 9 (3.47%) Mobile Device Management
10 8 (3.09%) Migration
10 8 (3.09%) Patch Management
11 7 (2.70%) Information Security
11 7 (2.70%) Root Cause Analysis
Programming Languages
1 11 (4.25%) PowerShell
2 4 (1.54%) Python
Qualifications
1 47 (18.15%) Security Cleared
2 25 (9.65%) SC Cleared
3 20 (7.72%) Degree
4 16 (6.18%) DV Cleared
5 11 (4.25%) Microsoft Certification
6 6 (2.32%) BPSS Clearance
6 6 (2.32%) ITIL Certification
7 3 (1.16%) A+ Certification
8 2 (0.77%) IBM Certification
8 2 (0.77%) MCP
9 1 (0.39%) CCNA
9 1 (0.39%) CCNP
9 1 (0.39%) Cisco Certification
9 1 (0.39%) CISM
9 1 (0.39%) CISSP
9 1 (0.39%) DBS Check
9 1 (0.39%) ITIL Foundation Certificate
9 1 (0.39%) MCDST
9 1 (0.39%) MCSA
9 1 (0.39%) MCSE
Quality Assurance & Compliance
1 16 (6.18%) SLA
2 4 (1.54%) ISO/IEC 27001
3 3 (1.16%) Accessibility
4 1 (0.39%) QA
System Software
1 89 (34.36%) Active Directory
2 7 (2.70%) Firmware
2 7 (2.70%) Hyper-V
3 4 (1.54%) Virtual Machines
3 4 (1.54%) Virtual Servers
4 3 (1.16%) VMware Infrastructure
Systems Management
1 65 (25.10%) SCCM
2 21 (8.11%) Microsoft Intune
3 6 (2.32%) Jamf Pro
4 5 (1.93%) WSUS
5 3 (1.16%) AppManager
6 2 (0.77%) AirWatch
Vendors
1 104 (40.15%) Microsoft
2 25 (9.65%) ServiceNow
3 17 (6.56%) Apple
3 17 (6.56%) HP
4 14 (5.41%) SAP
5 13 (5.02%) Citrix
6 10 (3.86%) Cisco
7 9 (3.47%) Bloomberg
8 7 (2.70%) Adobe
8 7 (2.70%) Ivanti
9 6 (2.32%) Dell
10 5 (1.93%) Reuters
10 5 (1.93%) Veeam
11 4 (1.54%) TOWER Software
12 3 (1.16%) Becrypt
12 3 (1.16%) McAfee
12 3 (1.16%) Okta
12 3 (1.16%) VMware
13 2 (0.77%) iManage
13 2 (0.77%) Refinitiv