Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 419 440 533
Rank change year-on-year +21 +93 -108
Permanent jobs citing VoIP 597 705 1,013
As % of all permanent jobs advertised in the UK 0.60% 0.71% 0.62%
As % of the Communications & Networking category 4.43% 4.49% 4.67%
Number of salaries quoted 515 505 752
10th Percentile £24,200 £26,250 £25,750
25th Percentile £26,250 £30,500 £32,000
Median annual salary (50th Percentile) £33,000 £39,641 £45,000
Median % change year-on-year -16.75% -11.91% +16.88%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £63,750 £68,750 £77,500
UK excluding London median annual salary £32,500 £39,750 £42,500
% change year-on-year -18.24% -6.47% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,475 15,695 21,685
As % of all permanent jobs advertised in the UK 13.49% 15.78% 13.32%
Number of salaries quoted 9,380 7,937 11,850
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,250 £52,500
Median % change year-on-year -5.47% -4.29% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,500 £87,500 £85,000
UK excluding London median annual salary £43,500 £45,000 £47,500
% change year-on-year -3.33% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 20 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +38 558 £32,500 -16.67% 150
UK excluding London -3 503 £32,500 -18.24% 132
Work from Home +45 178 £37,500 -11.76% 75
South East +44 138 £32,500 -30.11% 30
North of England +14 133 £31,750 -19.62% 40
London +25 89 £50,000 +33.33% 27
Midlands +22 87 £29,573 -18.98% 25
North West -31 64 £34,000 -16.56% 27
East of England +15 60 £41,750 +46.49% 14
West Midlands +29 58 £35,000 -11.71% 12
South West -74 47 £37,500 -25.00% 15
Yorkshire +69 40 £27,500 -3.51% 9
North East +16 29 £27,000 -16.92% 4
East Midlands -5 29 £28,165 -20.66% 13
Wales +14 20 £29,750 -21.19% 8
Scotland -67 18 £42,500 -9.57% 3

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (17.25%) Microsoft Exchange
2 72 (12.06%) SharePoint
3 10 (1.68%) Skype for Business
4 5 (0.84%) CMS
4 5 (0.84%) Exchange Server 2013
5 3 (0.50%) IIS
5 3 (0.50%) SAS
6 2 (0.34%) Confluence
6 2 (0.34%) Exchange Server 2003
6 2 (0.34%) Exchange Server 2007
6 2 (0.34%) Exchange Server 2010
6 2 (0.34%) WordPress
Applications
1 104 (17.42%) Microsoft Office
2 8 (1.34%) Spreadsheet
3 3 (0.50%) SPSS
4 2 (0.34%) Microsoft Excel
4 2 (0.34%) MS Visio
4 2 (0.34%) Trello
Business Applications
1 4 (0.67%) Carpe Diem
2 2 (0.34%) Sage 200
2 2 (0.34%) Sparx Enterprise Architect
3 1 (0.17%) SAP ERP
3 1 (0.17%) SAP S/4HANA
Cloud Services
1 282 (47.24%) Microsoft 365
2 189 (31.66%) Azure
3 62 (10.39%) Entra ID
4 54 (9.05%) AWS
5 31 (5.19%) SaaS
6 22 (3.69%) Mimecast
7 17 (2.85%) Google Workspace
8 15 (2.51%) GCP
8 15 (2.51%) OneDrive
9 13 (2.18%) Power Platform
10 10 (1.68%) WhatsApp
11 7 (1.17%) Amazon EC2
11 7 (1.17%) Rubrik
12 6 (1.01%) PaaS
12 6 (1.01%) Twilio
13 5 (0.84%) Cloud Computing
13 5 (0.84%) Dynamics 365
13 5 (0.84%) Virtual Private Cloud
14 3 (0.50%) Dropbox
14 3 (0.50%) IaaS
Communications & Networking
1 171 (28.64%) Firewall
2 135 (22.61%) WAN
3 114 (19.10%) LAN
4 108 (18.09%) VPN
5 104 (17.42%) DNS
6 95 (15.91%) TCP/IP
7 74 (12.40%) Wireless
8 69 (11.56%) DHCP
8 69 (11.56%) Wi-Fi
9 62 (10.39%) VLAN
10 47 (7.87%) Unified Communications
11 43 (7.20%) Internet
11 43 (7.20%) MPLS
12 39 (6.53%) Network Security
12 39 (6.53%) SAN
13 38 (6.37%) SD-WAN
14 37 (6.20%) PBX
15 26 (4.36%) Broadband
16 25 (4.19%) NAS
17 24 (4.02%) BGP
Database & Business Intelligence
1 43 (7.20%) SQL Server
2 11 (1.84%) MySQL
3 6 (1.01%) Power BI
4 4 (0.67%) Amazon RDS
5 3 (0.50%) Big Data
5 3 (0.50%) EDRMS
6 1 (0.17%) PostgreSQL
6 1 (0.17%) PowerPivot
6 1 (0.17%) RDBMS
6 1 (0.17%) Relational Database
6 1 (0.17%) SQL Server Reporting Services
Development Applications
1 5 (0.84%) Jenkins
2 3 (0.50%) JIRA
2 3 (0.50%) Rational DOORS
3 2 (0.34%) Hudson
3 2 (0.34%) Visual Studio
General
1 263 (44.05%) Social Skills
2 107 (17.92%) Telecoms
3 36 (6.03%) Finance
4 26 (4.36%) Organisational Skills
5 22 (3.69%) Legal
5 22 (3.69%) Retail
6 21 (3.52%) Law
7 18 (3.02%) Analytical Skills
8 16 (2.68%) Inclusion and Diversity
9 13 (2.18%) Documentation Skills
10 11 (1.84%) Back Office
11 10 (1.68%) Marketing
11 10 (1.68%) Presentation Skills
12 9 (1.51%) Electronics
13 8 (1.34%) Billing
13 8 (1.34%) Public Sector
14 7 (1.17%) Banking
15 6 (1.01%) French Language
15 6 (1.01%) German Language
15 6 (1.01%) Italian Language
Job Titles
1 130 (21.78%) Support Engineer
2 122 (20.44%) IT Support
3 110 (18.43%) IT Engineer
4 103 (17.25%) Analyst
5 85 (14.24%) IT Support Engineer
6 55 (9.21%) Senior
7 53 (8.88%) Infrastructure Engineer
8 37 (6.20%) IT Technician
8 37 (6.20%) Network Engineer
9 35 (5.86%) IT Analyst
10 34 (5.70%) Service Analyst
10 34 (5.70%) Service Desk Analyst
11 32 (5.36%) 2nd Line Support
11 32 (5.36%) IT Support Analyst
12 29 (4.86%) Support Analyst
13 28 (4.69%) Operations Analyst
14 27 (4.52%) 1st Line Support
14 27 (4.52%) Technical Support
15 26 (4.36%) IT Manager
15 26 (4.36%) Operations Engineer
Libraries, Frameworks & Software Standards
1 9 (1.51%) 802.1X
2 8 (1.34%) SAML
3 6 (1.01%) .NET
4 5 (0.84%) CSS
5 3 (0.50%) RESTful
5 3 (0.50%) XMPP
6 2 (0.34%) FreeSWITCH
6 2 (0.34%) HTML
6 2 (0.34%) Web Services
6 2 (0.34%) XML
7 1 (0.17%) .NET Core
7 1 (0.17%) ASP.NET Web API
7 1 (0.17%) EDI
7 1 (0.17%) LDAP
7 1 (0.17%) WCF
7 1 (0.17%) WPF
Miscellaneous
1 43 (7.20%) Driving Licence
2 32 (5.36%) Management Information System
3 29 (4.86%) Self-Motivation
3 29 (4.86%) Video Conferencing
4 27 (4.52%) Fat Client
4 27 (4.52%) Thin Client
5 21 (3.52%) Data Centre
6 13 (2.18%) IoT
7 12 (2.01%) CCTV
8 10 (1.68%) Clustering
8 10 (1.68%) Onboarding
8 10 (1.68%) Public Cloud
9 8 (1.34%) Client/Server
10 7 (1.17%) FMCG
10 7 (1.17%) Smartcard
10 7 (1.17%) Social Media
11 5 (0.84%) Data Protection Act
11 5 (0.84%) Handset
11 5 (0.84%) iPhone
11 5 (0.84%) Operational Technology
Operating Systems
1 311 (52.09%) Windows
2 185 (30.99%) Windows Server
3 76 (12.73%) Windows 10
4 35 (5.86%) Windows Server 2016
5 33 (5.53%) Linux
6 28 (4.69%) Apple iOS
6 28 (4.69%) Windows Server 2019
7 27 (4.52%) Mac OS
8 24 (4.02%) Windows Server 2012
9 22 (3.69%) Android
10 16 (2.68%) Windows 7
11 7 (1.17%) Mac OS X
12 5 (0.84%) FreeRTOS
12 5 (0.84%) ThreadX
12 5 (0.84%) Windows Server 2008
13 3 (0.50%) CentOS
13 3 (0.50%) Ubuntu
13 3 (0.50%) Unix
13 3 (0.50%) Windows Vista
13 3 (0.50%) Windows XP
Processes & Methodologies
1 152 (25.46%) Problem-Solving
2 133 (22.28%) Customer Service
3 93 (15.58%) ITIL
4 63 (10.55%) Continuous Improvement
5 58 (9.72%) Infrastructure Engineering
6 49 (8.21%) Cybersecurity
7 46 (7.71%) Service Delivery
8 44 (7.37%) Change Management
9 37 (6.20%) Asset Management
9 37 (6.20%) Disaster Recovery
10 36 (6.03%) ITSM
11 34 (5.70%) Mobile Device Management
12 33 (5.53%) Agile
12 33 (5.53%) Decision-Making
13 31 (5.19%) Project Management
14 30 (5.03%) Project Planning
15 29 (4.86%) Business Development
16 26 (4.36%) Information Security
16 26 (4.36%) Project Delivery
17 25 (4.19%) CRM
Programming Languages
1 42 (7.04%) PowerShell
2 27 (4.52%) SQL
3 18 (3.02%) JavaScript
4 14 (2.35%) Python
5 9 (1.51%) Bash
6 8 (1.34%) C#
7 7 (1.17%) C
7 7 (1.17%) PHP
8 6 (1.01%) C++
9 5 (0.84%) VB.NET
10 4 (0.67%) R
11 3 (0.50%) Java
11 3 (0.50%) Objective-C
12 2 (0.34%) T-SQL
13 1 (0.17%) Perl
13 1 (0.17%) Swift
Qualifications
1 99 (16.58%) Degree
2 66 (11.06%) Cisco Certification
3 50 (8.38%) Microsoft Certification
4 49 (8.21%) CCNA
5 31 (5.19%) MCSE
6 30 (5.03%) CCNP
7 24 (4.02%) DBS Check
8 12 (2.01%) MCSA
9 10 (1.68%) CCIE
9 10 (1.68%) CISSP
9 10 (1.68%) Network+ Certification
10 8 (1.34%) MCP
11 7 (1.17%) CCDP
11 7 (1.17%) CCIE Routing and Switching
11 7 (1.17%) CISM
11 7 (1.17%) SC Cleared
11 7 (1.17%) Security Cleared
12 5 (0.84%) A+ Certification
12 5 (0.84%) ITIL Certification
13 4 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (5.86%) SLA
2 16 (2.68%) GDPR
3 15 (2.51%) Cyber Essentials
4 9 (1.51%) QA
5 7 (1.17%) ISO/IEC 27001
5 7 (1.17%) NIST
6 5 (0.84%) NCSC
6 5 (0.84%) PCI DSS
7 1 (0.17%) Accessibility
System Software
1 253 (42.38%) Active Directory
2 118 (19.77%) Hyper-V
3 94 (15.75%) VMware Infrastructure
4 20 (3.35%) VMware ESXi
4 20 (3.35%) vSphere
5 15 (2.51%) Virtual Machines
6 7 (1.17%) Firmware
7 5 (0.84%) Terminal Services
8 3 (0.50%) Kamailio
9 2 (0.34%) pfSense
9 2 (0.34%) Virtual Desktop
9 2 (0.34%) VMware NSX
10 1 (0.17%) Docker
10 1 (0.17%) Dovecot
10 1 (0.17%) NFS
10 1 (0.17%) OpenSIPS
10 1 (0.17%) Postfix
10 1 (0.17%) Virtual Servers
10 1 (0.17%) VMware Server
Systems Management
1 49 (8.21%) SCCM
2 39 (6.53%) Microsoft Intune
3 13 (2.18%) Jamf Pro
4 10 (1.68%) Single Sign-On
5 8 (1.34%) Autotask
6 7 (1.17%) Failover Clustering
6 7 (1.17%) FortiGate
6 7 (1.17%) ZABBIX
7 6 (1.01%) PaperCut
8 4 (0.67%) AirWatch
9 3 (0.50%) Dell DRAC
10 2 (0.34%) Active Directory Federation Services
10 2 (0.34%) Cisco CUCM
10 2 (0.34%) WSUS
11 1 (0.17%) Ansible
11 1 (0.17%) Kubernetes
11 1 (0.17%) MobiControl
11 1 (0.17%) Nessus
11 1 (0.17%) Proxmox
11 1 (0.17%) SmoothWall
Vendors
1 300 (50.25%) Microsoft
2 131 (21.94%) VMware
3 93 (15.58%) Cisco
4 45 (7.54%) Meraki
5 30 (5.03%) Sophos
6 28 (4.69%) HP
7 26 (4.36%) Apple
8 23 (3.85%) Google
9 22 (3.69%) CheckPoint
9 22 (3.69%) Mitel
10 20 (3.35%) Citrix
11 18 (3.02%) Veeam
12 17 (2.85%) ConnectWise
12 17 (2.85%) Datto
13 16 (2.68%) Acronis
14 15 (2.51%) Dell
14 15 (2.51%) Draytek
15 14 (2.35%) Barracuda Networks
16 13 (2.18%) Aruba
16 13 (2.18%) Ribbon