Service Design
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 425 425 292
Rank change year-on-year 0 -133 +186
Permanent jobs citing Service Design 577 745 2,323
As % of all permanent jobs advertised in the UK 0.58% 0.75% 1.43%
As % of the Processes & Methodologies category 0.68% 0.78% 1.49%
Number of salaries quoted 251 390 779
10th Percentile £41,250 £42,500 £38,973
25th Percentile £47,788 £46,250 £48,750
Median annual salary (50th Percentile) £58,800 £60,125 £60,000
Median % change year-on-year -2.20% +0.21% -
75th Percentile £72,500 £80,000 £72,500
90th Percentile £90,000 £105,000 £85,000
UK excluding London median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% +4.76%

All Process and Methodology Skills
UK

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85,108 95,066 155,930
As % of all permanent jobs advertised in the UK 85.18% 95.58% 95.78%
Number of salaries quoted 59,794 56,135 83,138
10th Percentile £29,071 £34,000 £33,645
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a proportion of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

3-month moving average salary quoted in jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 20 May 2024.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -4 440 £55,000 -8.33% 92
England +4 431 £58,800 -2.41% 138
Work from Home -44 193 £57,965 -0.94% 61
London +54 116 £74,750 +15.00% 58
North of England +65 113 £57,965 -0.94% 24
Scotland -6 102 £54,395 -38.85% 6
South West -31 72 £55,000 -10.20% 14
North West +33 66 £62,888 +14.59% 14
South East -49 59 £50,000 -4.76% 15
Midlands -32 43 £57,500 -10.85% 19
Yorkshire +71 30 £57,965 -3.39% 6
West Midlands -9 29 £57,965 -10.13% 15
East of England +5 27 £42,500 -17.07% 8
North East +5 17 £57,965 +28.81% 4
Wales -4 14 £45,000 -25.00% 4
East Midlands -21 14 £35,000 -44.00% 4
Northern Ireland +35 10 £58,800 - 4

Service Design
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (3.29%) Microsoft Exchange
2 9 (1.56%) Confluence
3 8 (1.39%) CMS
4 6 (1.04%) SharePoint
5 1 (0.17%) Jetty
5 1 (0.17%) SAS
Applications
1 32 (5.55%) UserZoom
2 27 (4.68%) Microsoft Office
3 12 (2.08%) Microsoft Excel
4 11 (1.91%) Microsoft PowerPoint
5 10 (1.73%) Sketch
6 9 (1.56%) Spreadsheet
7 6 (1.04%) MS Visio
7 6 (1.04%) Trello
8 5 (0.87%) InVision
8 5 (0.87%) Microsoft Project
9 4 (0.69%) Adobe XD
10 3 (0.52%) Chatbot
11 2 (0.35%) Zeplin
Business Applications
1 4 (0.69%) ResourceLink
2 3 (0.52%) Dynamics NAV
2 3 (0.52%) Salesforce CRM
3 1 (0.17%) Data Workbench
3 1 (0.17%) Dynamics CRM
Cloud Services
1 79 (13.69%) Figma
2 76 (13.17%) Azure
3 64 (11.09%) SurveyMonkey
4 52 (9.01%) AWS
5 49 (8.49%) Microsoft 365
6 28 (4.85%) SaaS
7 20 (3.47%) Power Platform
8 16 (2.77%) Azure DevOps
9 12 (2.08%) PaaS
10 11 (1.91%) Cloud Computing
10 11 (1.91%) IaaS
11 10 (1.73%) PowerApps
11 10 (1.73%) Serverless
12 8 (1.39%) AWS Lambda
13 7 (1.21%) AWS CloudFormation
13 7 (1.21%) dbt
13 7 (1.21%) GitHub
14 6 (1.04%) Dynamics 365
14 6 (1.04%) GCP
14 6 (1.04%) Power Automate
Communications & Networking
1 27 (4.68%) WAN
2 20 (3.47%) MPLS
3 16 (2.77%) SD-WAN
4 14 (2.43%) LAN
5 12 (2.08%) Firewall
6 11 (1.91%) BGP
6 11 (1.91%) VoIP
6 11 (1.91%) Wi-Fi
7 9 (1.56%) VPN
7 9 (1.56%) WLAN
8 8 (1.39%) Network Security
8 8 (1.39%) Unified Communications
9 7 (1.21%) Cisco ISE
9 7 (1.21%) Cisco Nexus
9 7 (1.21%) DMZ
9 7 (1.21%) VLAN
10 6 (1.04%) Cisco Wireless
10 6 (1.04%) SAN
10 6 (1.04%) Wireless
11 5 (0.87%) NAS
Database & Business Intelligence
1 13 (2.25%) Big Data
2 12 (2.08%) Power BI
3 8 (1.39%) Relational Database
3 8 (1.39%) SQL Server
4 7 (1.21%) Tableau
5 6 (1.04%) MongoDB
5 6 (1.04%) Snowflake Schema
5 6 (1.04%) Star Schema
6 4 (0.69%) BusinessObjects
6 4 (0.69%) MySQL
6 4 (0.69%) NoSQL
7 2 (0.35%) Oracle Database
8 1 (0.17%) Azure SQL Database
8 1 (0.17%) Data Lake
8 1 (0.17%) Data Mining
8 1 (0.17%) Data Warehouse
8 1 (0.17%) DB2
8 1 (0.17%) OLTP
8 1 (0.17%) PostgreSQL
8 1 (0.17%) RDBMS
Development Applications
1 44 (7.63%) Jenkins
2 19 (3.29%) JIRA
3 9 (1.56%) Git
4 7 (1.21%) GitLab
5 5 (0.87%) CircleCI
5 5 (0.87%) git-flow
6 4 (0.69%) Visual Studio
7 1 (0.17%) Axure RP
7 1 (0.17%) Visual Studio Team System
General
1 201 (34.84%) Social Skills
2 148 (25.65%) Finance
3 110 (19.06%) Public Sector
4 106 (18.37%) Inclusion and Diversity
5 99 (17.16%) Law
6 97 (16.81%) Marketing
7 49 (8.49%) Legal
8 34 (5.89%) Analytical Skills
9 32 (5.55%) Social Science
10 29 (5.03%) Banking
11 27 (4.68%) Retail
12 21 (3.64%) Investment Banking
13 17 (2.95%) Presentation Skills
14 8 (1.39%) Financial Institution
14 8 (1.39%) Influencing Skills
15 7 (1.21%) Police
16 6 (1.04%) Games
17 5 (0.87%) Fire and Rescue
17 5 (0.87%) French Language
17 5 (0.87%) German Language
Job Titles
1 111 (19.24%) Architect
2 95 (16.46%) Designer
3 89 (15.42%) Lead
4 79 (13.69%) Senior
5 46 (7.97%) Service Designer
5 46 (7.97%) User Experience Researcher
6 39 (6.76%) Analyst
6 39 (6.76%) Service Architect
7 34 (5.89%) Consultant
7 34 (5.89%) Service Manager
8 32 (5.55%) ITSM Architect
9 27 (4.68%) Interaction Designer
10 24 (4.16%) Senior Designer
10 24 (4.16%) Systems Architect
11 23 (3.99%) IT Manager
12 21 (3.64%) UX Designer
13 20 (3.47%) Senior Interaction Designer
14 19 (3.29%) Senior Consultant
15 18 (3.12%) Head of Design
15 18 (3.12%) Solutions Architect
Libraries, Frameworks & Software Standards
1 24 (4.16%) HTML
2 12 (2.08%) CSS
2 12 (2.08%) Web Services
3 11 (1.91%) Middleware
4 10 (1.73%) React
5 7 (1.21%) RESTful
6 6 (1.04%) EDI
6 6 (1.04%) IDoc
6 6 (1.04%) Node.js
7 5 (0.87%) .NET
7 5 (0.87%) Elastic Stack
7 5 (0.87%) JSON
7 5 (0.87%) XML
8 4 (0.69%) Spring
8 4 (0.69%) Spring Boot
8 4 (0.69%) XSLT
9 3 (0.52%) .NET Framework
9 3 (0.52%) ADO
9 3 (0.52%) Entity Framework
10 2 (0.35%) Oracle Fusion
Miscellaneous
1 61 (10.57%) Management Information System
2 35 (6.07%) Product Ownership
3 27 (4.68%) Data Structures
3 27 (4.68%) Market Risk
4 23 (3.99%) Data Centre
5 21 (3.64%) Onboarding
6 19 (3.29%) Algorithms
7 14 (2.43%) NHS
8 13 (2.25%) Virtual Team
9 10 (1.73%) IoT
10 9 (1.56%) Self-Motivation
11 8 (1.39%) Operational Technology
11 8 (1.39%) Public Cloud
12 5 (0.87%) Enterprise Software
12 5 (0.87%) Hedge funds
12 5 (0.87%) Low-Code
13 4 (0.69%) Enterprise Cloud
13 4 (0.69%) Fat Client
13 4 (0.69%) Thin Client
13 4 (0.69%) Video Conferencing
Operating Systems
1 46 (7.97%) Windows
2 31 (5.37%) Windows Server
3 10 (1.73%) Linux
4 9 (1.56%) Windows Server 2016
5 3 (0.52%) Windows 10
6 2 (0.35%) Windows 7
6 2 (0.35%) Windows 8
7 1 (0.17%) Unix
7 1 (0.17%) Windows Vista
7 1 (0.17%) zOS
Processes & Methodologies
1 209 (36.22%) Agile
2 193 (33.45%) User Experience
3 192 (33.28%) Actionable Insight
4 154 (26.69%) User Research
5 151 (26.17%) ITIL
6 138 (23.92%) Project Management
7 121 (20.97%) Roadmaps
8 119 (20.62%) Service Delivery
9 100 (17.33%) Product Management
10 96 (16.64%) Mentoring
10 96 (16.64%) Service Management
11 90 (15.60%) Problem-Solving
12 88 (15.25%) Interaction Design
12 88 (15.25%) UX Research
13 84 (14.56%) Prototyping
14 82 (14.21%) Analytics
14 82 (14.21%) DevOps
14 82 (14.21%) User-Centered Design (UCD)
15 79 (13.69%) Psychology
15 79 (13.69%) Stakeholder Management
Programming Languages
1 39 (6.76%) R
2 31 (5.37%) SQL
3 13 (2.25%) JavaScript
4 11 (1.91%) T-SQL
5 10 (1.73%) PowerShell
5 10 (1.73%) Python
6 5 (0.87%) C#
6 5 (0.87%) Java
6 5 (0.87%) Shell Script
7 4 (0.69%) C++
7 4 (0.69%) Scala
7 4 (0.69%) VB
8 3 (0.52%) TypeScript
9 2 (0.35%) Go
10 1 (0.17%) Data Analysis Expressions
10 1 (0.17%) PHP
Qualifications
1 196 (33.97%) Degree
2 153 (26.52%) Security Cleared
3 96 (16.64%) SC Cleared
4 59 (10.23%) Master's Degree
5 43 (7.45%) PhD
6 26 (4.51%) Microsoft Certification
7 17 (2.95%) Cisco Certification
8 13 (2.25%) MCSE
9 11 (1.91%) BPSS Clearance
10 10 (1.73%) CCNA
10 10 (1.73%) Computer Science Degree
11 9 (1.56%) MBA
12 7 (1.21%) CCNP
12 7 (1.21%) IIBA
13 6 (1.04%) TOGAF Certification
14 5 (0.87%) ITIL Foundation Certificate
14 5 (0.87%) PRINCE2 Practitioner
15 4 (0.69%) AWS Certification
15 4 (0.69%) CCDP
15 4 (0.69%) CCSP
Quality Assurance & Compliance
1 73 (12.65%) Accessibility
2 33 (5.72%) Actionable Recommendations
3 30 (5.20%) WCAG
4 10 (1.73%) QA
5 8 (1.39%) Sarbanes-Oxley
6 6 (1.04%) NCSC
6 6 (1.04%) SLA
7 5 (0.87%) PMO
8 2 (0.35%) GDPR
8 2 (0.35%) ISO/IEC 20000
9 1 (0.17%) Data Quality
9 1 (0.17%) ISO/IEC 27001
System Software
1 39 (6.76%) Active Directory
2 15 (2.60%) Docker
3 13 (2.25%) Hyper-V
4 9 (1.56%) VMware Infrastructure
5 4 (0.69%) Virtual Desktop
6 3 (0.52%) vSphere
7 1 (0.17%) vCloud
Systems Management
1 17 (2.95%) Terraform
2 16 (2.77%) Microsoft Intune
3 13 (2.25%) Kubernetes
4 12 (2.08%) Ansible
5 3 (0.52%) HAProxy
5 3 (0.52%) Nessus
6 2 (0.35%) Istio
6 2 (0.35%) SCCM
7 1 (0.17%) Nagios
7 1 (0.17%) ZABBIX
Vendors
1 74 (12.82%) Microsoft
2 64 (11.09%) Qualtrics
3 17 (2.95%) Cisco
4 16 (2.77%) Meraki
4 16 (2.77%) VMware
5 10 (1.73%) Citrix
6 9 (1.56%) Salesforce
7 7 (1.21%) Adobe
7 7 (1.21%) CheckPoint
7 7 (1.21%) Palo Alto
7 7 (1.21%) SAP
8 6 (1.04%) Google
8 6 (1.04%) OpenText
8 6 (1.04%) Oracle
8 6 (1.04%) SolarWinds
9 5 (0.87%) Automation Anywhere
9 5 (0.87%) Computacenter
9 5 (0.87%) iManage
9 5 (0.87%) McAfee
9 5 (0.87%) NetApp