IT Services Manager Jobs

IT Service Manager
UK

The median IT Service Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 4 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 Jun 2024
Same period 2023 Same period 2022
Rank 622 703 919
Rank change year-on-year +81 +216 -193
Permanent jobs requiring an IT Services Manager 275 249 360
As % of all permanent jobs advertised in the UK 0.26% 0.27% 0.21%
As % of the Job Titles category 0.27% 0.29% 0.22%
Number of salaries quoted 236 201 326
10th Percentile £32,750 £37,500 £38,258
25th Percentile £40,988 £42,500 £46,250
Median annual salary (50th Percentile) £55,000 £55,000 £60,000
Median % change year-on-year - -8.33% +9.09%
75th Percentile £68,750 £67,500 £70,000
90th Percentile £80,000 £78,750 £80,000
UK excluding London median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - +8.25%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 100,396 85,679 163,581
% of permanent jobs with a recognized job title 94.89% 91.24% 96.02%
Number of salaries quoted 71,172 55,489 85,483
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

Salary distribution for jobs citing IT Services Manager over the 6 months to 4 June 2024.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 4 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +44 244 £55,000 -1.33% 28
UK excluding London -6 191 £50,000 -4.76% 24
Work from Home +69 138 £55,500 -14.62% 19
North of England +44 80 £45,000 -10.00% 9
London +83 69 £70,000 +7.69% 6
North West +11 44 £41,774 +4.44% 4
Yorkshire +58 30 £50,000 - 4
Midlands -1 28 £56,500 +32.94% 5
South East -26 26 £47,500 -26.92% 4
East of England +2 22 £55,000 +7.32% 1
West Midlands +7 19 £61,125 +43.82% 4
South West -36 17 £52,500 -4.55% 2
Scotland -58 13 £80,000 +45.45% 3
East Midlands -26 9 £35,000 -15.98% 1
Wales +14 6 £30,000 -40.21%
North East -7 6 £40,887 -18.23% 1

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 June 2024, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Manager in the job title.

1 136 (49.45%) ITIL
2 108 (39.27%) Service Delivery
3 101 (36.73%) Service Management
4 89 (32.36%) ITSM
5 72 (26.18%) Social Skills
6 54 (19.64%) Finance
7 53 (19.27%) Microsoft
8 51 (18.55%) Microsoft 365
9 38 (13.82%) SLA
10 35 (12.73%) Mentoring
10 35 (12.73%) Problem Management
11 32 (11.64%) Azure
12 29 (10.55%) Continuous Improvement
12 29 (10.55%) Project Management
13 28 (10.18%) ITIL Certification
13 28 (10.18%) Coaching
14 27 (9.82%) Cybersecurity
14 27 (9.82%) Problem-Solving
15 25 (9.09%) Customer Service
15 25 (9.09%) Change Management
16 21 (7.64%) Line Management
17 20 (7.27%) Analytical Skills
17 20 (7.27%) ServiceNow
17 20 (7.27%) Security Cleared
17 20 (7.27%) Stakeholder Management
17 20 (7.27%) Windows
18 19 (6.91%) Incident Management
18 19 (6.91%) Decision-Making
19 18 (6.55%) ISO/IEC 27001
19 18 (6.55%) Degree

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.45%) Microsoft Exchange
1 4 (1.45%) SharePoint
2 2 (0.73%) Confluence
Applications
1 11 (4.00%) Microsoft Office
2 9 (3.27%) Microsoft Excel
Business Applications
1 7 (2.55%) Dynamics CRM
2 4 (1.45%) SAP ERP
3 1 (0.36%) Remedy ITSM
Cloud Services
1 51 (18.55%) Microsoft 365
2 32 (11.64%) Azure
3 10 (3.64%) Power Platform
4 9 (3.27%) Cloud Computing
5 6 (2.18%) SaaS
6 4 (1.45%) Entra ID
7 2 (0.73%) AWS
7 2 (0.73%) Azure Cosmos DB
8 1 (0.36%) Dynamics 365
8 1 (0.36%) Google Workspace
8 1 (0.36%) OneDrive
Communications & Networking
1 8 (2.91%) WAN
2 7 (2.55%) Firewall
3 4 (1.45%) Remote Desktop
3 4 (1.45%) Wi-Fi
4 2 (0.73%) Internet
4 2 (0.73%) SD-WAN
4 2 (0.73%) Unified Communications
4 2 (0.73%) VoIP
4 2 (0.73%) VPLS
4 2 (0.73%) Wireless
5 1 (0.36%) LAN
5 1 (0.36%) NAS
Database & Business Intelligence
1 14 (5.09%) SQL Server
2 10 (3.64%) Power BI
3 6 (2.18%) SAP HANA
4 2 (0.73%) Data Warehouse
Development Applications
1 4 (1.45%) JIRA
General
1 72 (26.18%) Social Skills
2 54 (19.64%) Finance
3 20 (7.27%) Analytical Skills
4 17 (6.18%) Influencing Skills
4 17 (6.18%) Presentation Skills
5 16 (5.82%) Public Sector
5 16 (5.82%) Retail
6 13 (4.73%) Legal
7 12 (4.36%) Banking
7 12 (4.36%) Telecoms
8 11 (4.00%) Law
9 9 (3.27%) Inclusion and Diversity
9 9 (3.27%) Manufacturing
9 9 (3.27%) Pharmaceutical
10 7 (2.55%) Organisational Skills
11 6 (2.18%) Marketing
12 5 (1.82%) Advertising
13 4 (1.45%) Agriculture
13 4 (1.45%) Military
14 3 (1.09%) Private Banking
Libraries, Frameworks & Software Standards
1 2 (0.73%) .NET
Miscellaneous
1 9 (3.27%) Self-Motivation
2 6 (2.18%) Data Centre
3 5 (1.82%) FMCG
4 4 (1.45%) Cloud Native
4 4 (1.45%) Management Information System
4 4 (1.45%) Onboarding
5 3 (1.09%) PMI
5 3 (1.09%) Product Ownership
5 3 (1.09%) Team-Oriented Environment
6 2 (0.73%) Client/Server
6 2 (0.73%) Reinsurance
7 1 (0.36%) Analytical Mindset
7 1 (0.36%) CMDB
7 1 (0.36%) Driving Licence
7 1 (0.36%) Replication
Operating Systems
1 20 (7.27%) Windows
2 2 (0.73%) Linux
2 2 (0.73%) Mac OS
3 1 (0.36%) Windows Server
Processes & Methodologies
1 136 (49.45%) ITIL
2 108 (39.27%) Service Delivery
3 101 (36.73%) Service Management
4 89 (32.36%) ITSM
5 35 (12.73%) Mentoring
5 35 (12.73%) Problem Management
6 29 (10.55%) Continuous Improvement
6 29 (10.55%) Project Management
7 28 (10.18%) Coaching
8 27 (9.82%) Cybersecurity
8 27 (9.82%) Problem-Solving
9 25 (9.09%) Change Management
9 25 (9.09%) Customer Service
10 21 (7.64%) Line Management
11 20 (7.27%) Stakeholder Management
12 19 (6.91%) Decision-Making
12 19 (6.91%) Incident Management
13 17 (6.18%) DevOps
14 16 (5.82%) IT Strategy
14 16 (5.82%) Stakeholder Engagement
Programming Languages
1 4 (1.45%) PowerShell
2 2 (0.73%) Java
3 1 (0.36%) SQL
Qualifications
1 28 (10.18%) ITIL Certification
2 20 (7.27%) Security Cleared
3 18 (6.55%) Degree
4 11 (4.00%) CCNA
4 11 (4.00%) Cisco Certification
5 9 (3.27%) CCNP
5 9 (3.27%) SC Cleared
6 8 (2.91%) Azure Certification
7 6 (2.18%) Microsoft Certification
8 5 (1.82%) A+ Certification
9 4 (1.45%) MCP
10 3 (1.09%) PMI Certification
10 3 (1.09%) PMP
11 2 (0.73%) BC Cleared
12 1 (0.36%) Computer Science Degree
12 1 (0.36%) DV Cleared
12 1 (0.36%) ITIL Foundation Certificate
12 1 (0.36%) JNCIA
12 1 (0.36%) MCITP
Quality Assurance & Compliance
1 38 (13.82%) SLA
2 18 (6.55%) ISO/IEC 27001
3 13 (4.73%) Accessibility
3 13 (4.73%) Cyber Essentials
4 9 (3.27%) GDPR
5 5 (1.82%) Data Quality
5 5 (1.82%) ISO 22301
6 4 (1.45%) PMO
7 3 (1.09%) NIST
8 2 (0.73%) Cyber Essentials PLUS
8 2 (0.73%) PCI DSS
8 2 (0.73%) QA
9 1 (0.36%) ISO 9001
9 1 (0.36%) ISO/IEC 20000
9 1 (0.36%) NIST 800
9 1 (0.36%) SOC 2
System Software
1 11 (4.00%) IAG
2 9 (3.27%) Active Directory
3 2 (0.73%) VMware Infrastructure
3 2 (0.73%) VMware Workstation
4 1 (0.36%) Hyper-V
Systems Management
1 10 (3.64%) Microsoft Intune
2 2 (0.73%) Terraform
3 1 (0.36%) Jamf Pro
Vendors
1 53 (19.27%) Microsoft
2 20 (7.27%) ServiceNow
3 10 (3.64%) Cisco
3 10 (3.64%) SAP
4 8 (2.91%) Fortinet
5 5 (1.82%) Apple
5 5 (1.82%) Google
6 4 (1.45%) Citrix
7 3 (1.09%) VMware
8 2 (0.73%) HubSpot
9 1 (0.36%) Genesys
9 1 (0.36%) iManage
9 1 (0.36%) Meraki
9 1 (0.36%) Remedy
9 1 (0.36%) SolarWinds