IT Services Manager Jobs in England

IT Service Manager
UK > England

The median IT Service Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 5 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 609 663 876
Rank change year-on-year +54 +213 -168
Permanent jobs requiring an IT Services Manager 242 234 303
As % of all permanent jobs advertised in England 0.26% 0.28% 0.21%
As % of the Job Titles category 0.28% 0.31% 0.22%
Number of salaries quoted 207 190 273
10th Percentile £32,750 £37,870 £38,258
25th Percentile £40,988 £42,813 £46,250
Median annual salary (50th Percentile) £55,000 £55,240 £57,500
Median % change year-on-year -0.43% -3.93% +4.55%
75th Percentile £68,125 £68,438 £70,000
90th Percentile £78,000 £79,125 £80,000
UK median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% +9.09%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 87,498 75,691 136,637
% of permanent jobs with a recognized job title 94.77% 91.22% 95.96%
Number of salaries quoted 64,158 49,427 75,184
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,300 £60,000
Median % change year-on-year -12.94% +0.50% +9.09%
75th Percentile £70,400 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Services Manager
Job Vacancy Trend in England

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Services Manager in England

IT Services Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Services Manager in England.

Salary trend for IT Services Manager in England

IT Services Manager
Salary Histogram in England

Salary distribution for jobs citing IT Services Manager in England over the 6 months to 5 June 2024.

Salary histogram for IT Services Manager in England

IT Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the England region over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +31 80 £45,000 -10.00% 11
London +80 67 £70,000 +7.69% 7
North West +16 44 £41,774 +4.44% 6
Yorkshire +55 30 £50,000 - 4
Midlands -4 29 £56,500 +32.94% 4
South East -23 25 £45,000 -30.77% 4
East of England -1 22 £55,000 +7.32% 1
West Midlands -6 20 £60,000 +41.17% 3
South West -36 17 £52,500 -4.55% 2
East Midlands -22 9 £35,000 -15.98% 1
North East -10 6 £40,887 -18.23% 1
IT Services Manager
UK

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 5 June 2024, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Services Manager in the job title.

1 120 (49.59%) ITIL
2 93 (38.43%) Service Delivery
3 90 (37.19%) Service Management
4 75 (30.99%) ITSM
5 66 (27.27%) Social Skills
6 52 (21.49%) Microsoft
7 51 (21.07%) Microsoft 365
8 46 (19.01%) Finance
9 36 (14.88%) SLA
10 32 (13.22%) Problem Management
10 32 (13.22%) Azure
11 31 (12.81%) Mentoring
12 27 (11.16%) Continuous Improvement
13 26 (10.74%) Problem-Solving
14 25 (10.33%) Cybersecurity
15 24 (9.92%) Coaching
16 22 (9.09%) Project Management
16 22 (9.09%) ITIL Certification
17 21 (8.68%) Change Management
18 20 (8.26%) Windows
18 20 (8.26%) Security Cleared
18 20 (8.26%) Customer Service
19 19 (7.85%) Incident Management
20 18 (7.44%) Degree
20 18 (7.44%) Stakeholder Management
20 18 (7.44%) Analytical Skills
20 18 (7.44%) ServiceNow
21 17 (7.02%) Line Management
21 17 (7.02%) Presentation Skills
21 17 (7.02%) Decision-Making

IT Services Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.65%) Microsoft Exchange
1 4 (1.65%) SharePoint
2 2 (0.83%) Confluence
Applications
1 12 (4.96%) Microsoft Office
2 9 (3.72%) Microsoft Excel
Business Applications
1 7 (2.89%) Dynamics CRM
2 4 (1.65%) SAP ERP
3 1 (0.41%) Remedy ITSM
Cloud Services
1 51 (21.07%) Microsoft 365
2 32 (13.22%) Azure
3 10 (4.13%) Power Platform
4 9 (3.72%) Cloud Computing
5 6 (2.48%) SaaS
6 4 (1.65%) Entra ID
7 2 (0.83%) AWS
7 2 (0.83%) Azure Cosmos DB
8 1 (0.41%) Dynamics 365
8 1 (0.41%) Google Workspace
8 1 (0.41%) OneDrive
Communications & Networking
1 8 (3.31%) WAN
2 7 (2.89%) Firewall
3 4 (1.65%) Remote Desktop
3 4 (1.65%) Wi-Fi
4 2 (0.83%) Internet
4 2 (0.83%) SD-WAN
4 2 (0.83%) Unified Communications
4 2 (0.83%) VoIP
4 2 (0.83%) VPLS
4 2 (0.83%) Wireless
5 1 (0.41%) LAN
5 1 (0.41%) NAS
5 1 (0.41%) Network Security
Database & Business Intelligence
1 14 (5.79%) SQL Server
2 10 (4.13%) Power BI
3 6 (2.48%) SAP HANA
4 1 (0.41%) Data Warehouse
Development Applications
1 4 (1.65%) JIRA
General
1 66 (27.27%) Social Skills
2 46 (19.01%) Finance
3 18 (7.44%) Analytical Skills
4 17 (7.02%) Presentation Skills
5 15 (6.20%) Influencing Skills
6 14 (5.79%) Retail
7 13 (5.37%) Legal
7 13 (5.37%) Public Sector
8 12 (4.96%) Banking
9 10 (4.13%) Law
10 9 (3.72%) Manufacturing
10 9 (3.72%) Pharmaceutical
10 9 (3.72%) Telecoms
11 6 (2.48%) Inclusion and Diversity
11 6 (2.48%) Marketing
11 6 (2.48%) Organisational Skills
12 5 (2.07%) Advertising
13 4 (1.65%) Agriculture
13 4 (1.65%) Military
14 3 (1.24%) Private Banking
Libraries, Frameworks & Software Standards
1 1 (0.41%) .NET
Miscellaneous
1 9 (3.72%) Self-Motivation
2 6 (2.48%) Data Centre
3 5 (2.07%) FMCG
4 4 (1.65%) Cloud Native
4 4 (1.65%) Management Information System
4 4 (1.65%) Onboarding
5 3 (1.24%) Team-Oriented Environment
6 2 (0.83%) Reinsurance
7 1 (0.41%) Analytical Mindset
7 1 (0.41%) Client/Server
7 1 (0.41%) CMDB
7 1 (0.41%) Driving Licence
7 1 (0.41%) Product Ownership
7 1 (0.41%) Replication
Operating Systems
1 20 (8.26%) Windows
2 3 (1.24%) Mac OS
3 2 (0.83%) Linux
4 1 (0.41%) Windows Server
Processes & Methodologies
1 120 (49.59%) ITIL
2 93 (38.43%) Service Delivery
3 90 (37.19%) Service Management
4 75 (30.99%) ITSM
5 32 (13.22%) Problem Management
6 31 (12.81%) Mentoring
7 27 (11.16%) Continuous Improvement
8 26 (10.74%) Problem-Solving
9 25 (10.33%) Cybersecurity
10 24 (9.92%) Coaching
11 22 (9.09%) Project Management
12 21 (8.68%) Change Management
13 20 (8.26%) Customer Service
14 19 (7.85%) Incident Management
15 18 (7.44%) Stakeholder Management
16 17 (7.02%) Decision-Making
16 17 (7.02%) Line Management
17 16 (6.61%) Collaborative Culture
18 14 (5.79%) Service Design
18 14 (5.79%) Stakeholder Engagement
Programming Languages
1 4 (1.65%) PowerShell
2 1 (0.41%) Java
2 1 (0.41%) SQL
Qualifications
1 22 (9.09%) ITIL Certification
2 20 (8.26%) Security Cleared
3 18 (7.44%) Degree
4 11 (4.55%) CCNA
4 11 (4.55%) Cisco Certification
5 9 (3.72%) CCNP
5 9 (3.72%) SC Cleared
6 8 (3.31%) Azure Certification
7 7 (2.89%) Microsoft Certification
8 6 (2.48%) A+ Certification
9 5 (2.07%) MCP
10 2 (0.83%) BC Cleared
11 1 (0.41%) Computer Science Degree
11 1 (0.41%) DBS Check
11 1 (0.41%) DV Cleared
11 1 (0.41%) ITIL Foundation Certificate
11 1 (0.41%) JNCIA
11 1 (0.41%) MCITP
Quality Assurance & Compliance
1 36 (14.88%) SLA
2 15 (6.20%) ISO/IEC 27001
3 13 (5.37%) Accessibility
3 13 (5.37%) Cyber Essentials
4 9 (3.72%) GDPR
5 5 (2.07%) Data Quality
5 5 (2.07%) ISO 22301
6 4 (1.65%) PMO
7 3 (1.24%) NIST
8 2 (0.83%) Cyber Essentials PLUS
8 2 (0.83%) PCI DSS
8 2 (0.83%) QA
9 1 (0.41%) ISO 9001
9 1 (0.41%) ISO/IEC 20000
9 1 (0.41%) NIST 800
9 1 (0.41%) SOC 2
System Software
1 10 (4.13%) Active Directory
2 7 (2.89%) IAG
3 2 (0.83%) VMware Infrastructure
3 2 (0.83%) VMware Workstation
4 1 (0.41%) Hyper-V
Systems Management
1 10 (4.13%) Microsoft Intune
2 2 (0.83%) Terraform
3 1 (0.41%) Jamf Pro
Vendors
1 52 (21.49%) Microsoft
2 18 (7.44%) ServiceNow
3 10 (4.13%) Cisco
3 10 (4.13%) SAP
4 8 (3.31%) Fortinet
5 5 (2.07%) Apple
5 5 (2.07%) Google
6 4 (1.65%) Citrix
7 3 (1.24%) VMware
8 1 (0.41%) Genesys
8 1 (0.41%) HubSpot
8 1 (0.41%) iManage
8 1 (0.41%) Meraki
8 1 (0.41%) Remedy
8 1 (0.41%) SolarWinds