SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 126 119 111
Rank change year-on-year -7 -8 +35
Permanent jobs citing SLA 1,562 1,708 2,221
As % of all permanent jobs advertised in the UK excluding London 2.18% 2.89% 3.06%
As % of the Quality Assurance & Compliance category 16.22% 14.08% 17.88%
Number of salaries quoted 1,226 1,071 1,500
10th Percentile £23,250 £25,000 £21,495
25th Percentile £24,764 £28,250 £26,000
Median annual salary (50th Percentile) £30,250 £38,500 £35,000
Median % change year-on-year -21.43% +10.00% -10.26%
75th Percentile £47,250 £50,000 £47,500
90th Percentile £61,250 £65,000 £58,784
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -7.41%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,628 12,130 12,421
As % of all permanent jobs advertised in the UK excluding London 13.44% 20.51% 17.11%
Number of salaries quoted 6,308 4,563 6,971
10th Percentile £25,500 £28,250 £26,750
25th Percentile £32,500 £37,500 £36,000
Median annual salary (50th Percentile) £47,500 £50,000 £47,603
Median % change year-on-year -5.00% +5.04% +0.22%
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £78,750 £76,250
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 20 May 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +14 480 £30,500 -22.74% 123
North of England -14 340 £33,000 -11.41% 90
Midlands -12 264 £28,119 -18.50% 79
West Midlands -2 184 £28,119 -25.02% 53
South West -4 164 £37,500 +7.14% 41
North West -20 161 £28,500 -36.67% 56
Yorkshire +7 139 £35,000 +8.70% 28
East of England -41 138 £32,500 -39.25% 57
Scotland -31 108 £24,811 -37.97% 17
East Midlands -17 80 £28,500 -10.94% 26
Wales +23 67 £26,000 -18.75% 9
North East -1 40 £35,000 -4.76% 6
Northern Ireland +21 6 £28,000 -37.78% 2
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 161 (10.31%) Microsoft Exchange
2 70 (4.48%) WebLogic
3 67 (4.29%) SharePoint
4 44 (2.82%) Oracle Service Bus
5 34 (2.18%) Apache Spark
6 6 (0.38%) Confluence
6 6 (0.38%) IIS
7 5 (0.32%) CMS
8 3 (0.19%) IBM Notes
9 2 (0.13%) Exchange Server 2013
10 1 (0.064%) Apache
10 1 (0.064%) Exchange Server 2007
10 1 (0.064%) OpenEdge
10 1 (0.064%) OpenStack
10 1 (0.064%) WebSphere
Applications
1 288 (18.44%) Microsoft Office
2 112 (7.17%) Microsoft Excel
3 50 (3.20%) MS Visio
4 24 (1.54%) Microsoft PowerPoint
5 12 (0.77%) Spreadsheet
6 6 (0.38%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.064%) Adobe Creative Suite
Business Applications
1 46 (2.94%) Remedy ITSM
2 43 (2.75%) Salesforce CRM
3 18 (1.15%) SAP S/4HANA
4 17 (1.09%) SAP Oil and Gas
5 13 (0.83%) Infor SunSystems
5 13 (0.83%) iTrent
6 3 (0.19%) Dynamics CRM
7 2 (0.13%) assyst
7 2 (0.13%) Oracle ERP
8 1 (0.064%) Cognos Business Intelligence
8 1 (0.064%) Dynamics NAV
8 1 (0.064%) Maximo
8 1 (0.064%) Sage 200
8 1 (0.064%) Sage 50
8 1 (0.064%) SAP SD
8 1 (0.064%) SAP WM
8 1 (0.064%) Unit4 Business World
Cloud Services
1 402 (25.74%) Microsoft 365
2 236 (15.11%) Azure
3 116 (7.43%) AWS
4 65 (4.16%) SaaS
5 46 (2.94%) Entra ID
6 24 (1.54%) Mimecast
7 21 (1.34%) Cloud Computing
8 18 (1.15%) OneDrive
9 15 (0.96%) Dynamics 365
9 15 (0.96%) Power Platform
10 14 (0.90%) GCP
11 9 (0.58%) Google Workspace
12 7 (0.45%) Azure DevOps
12 7 (0.45%) IaaS
13 5 (0.32%) PaaS
14 4 (0.26%) Amazon CloudWatch
14 4 (0.26%) Amazon SQS
14 4 (0.26%) Azure Storage
15 3 (0.19%) GitHub
15 3 (0.19%) Taleo
Communications & Networking
1 139 (8.90%) Firewall
2 98 (6.27%) DNS
3 88 (5.63%) DHCP
4 87 (5.57%) LAN
5 84 (5.38%) Wi-Fi
6 82 (5.25%) VPN
7 76 (4.87%) WAN
8 68 (4.35%) TCP/IP
9 51 (3.27%) Internet
9 51 (3.27%) SAN
10 41 (2.62%) Wireless
11 32 (2.05%) VoIP
12 20 (1.28%) WLAN
13 19 (1.22%) Broadband
14 18 (1.15%) DSL
15 16 (1.02%) Network Security
16 14 (0.90%) VLAN
17 13 (0.83%) Remote Desktop
17 13 (0.83%) SD-WAN
18 12 (0.77%) MPLS
Database & Business Intelligence
1 49 (3.14%) Oracle Database
2 44 (2.82%) Oracle Database 10g
2 44 (2.82%) Oracle Database 11g
2 44 (2.82%) VLDB
3 34 (2.18%) Big Data
3 34 (2.18%) SQL Server
4 32 (2.05%) Amazon RDS
5 26 (1.66%) DB2
5 26 (1.66%) Elasticsearch
6 20 (1.28%) Tableau
7 19 (1.22%) MongoDB
8 18 (1.15%) Data Lake
9 16 (1.02%) Apache Hive
9 16 (1.02%) Hadoop
9 16 (1.02%) Impala
10 13 (0.83%) BusinessObjects
10 13 (0.83%) MySQL
11 6 (0.38%) Power BI
11 6 (0.38%) RDBMS
11 6 (0.38%) Relational Database
Development Applications
1 37 (2.37%) JIRA
2 5 (0.32%) Octopus Deploy
2 5 (0.32%) TeamCity
3 1 (0.064%) CircleCI
3 1 (0.064%) Git
3 1 (0.064%) git-flow
3 1 (0.064%) GitLab
3 1 (0.064%) Jenkins
3 1 (0.064%) MSI
General
1 731 (46.80%) Social Skills
2 282 (18.05%) Finance
3 266 (17.03%) Analytical Skills
4 145 (9.28%) Law
5 121 (7.75%) Organisational Skills
6 96 (6.15%) Billing
7 95 (6.08%) Inclusion and Diversity
8 90 (5.76%) Retail
9 77 (4.93%) Telecoms
10 62 (3.97%) Legal
11 51 (3.27%) Banking
12 43 (2.75%) Public Sector
13 38 (2.43%) Manufacturing
14 36 (2.30%) Marketing
15 35 (2.24%) Presentation Skills
16 27 (1.73%) Police
17 26 (1.66%) Private Banking
18 23 (1.47%) Fire and Rescue
19 22 (1.41%) Documentation Skills
20 20 (1.28%) Financial Institution
Job Titles
1 290 (18.57%) Analyst
2 191 (12.23%) Support Engineer
3 167 (10.69%) IT Support
4 160 (10.24%) Support Analyst
5 122 (7.81%) Service Manager
6 112 (7.17%) Senior
7 110 (7.04%) Lead
8 106 (6.79%) Applications Support
9 94 (6.02%) IT Engineer
10 92 (5.89%) Service Analyst
11 91 (5.83%) Service Desk Analyst
12 82 (5.25%) Applications Support Analyst
13 72 (4.61%) Team Leader
14 69 (4.42%) Infrastructure Engineer
15 67 (4.29%) IT Support Engineer
16 64 (4.10%) IT Manager
17 57 (3.65%) Service Delivery Manager
18 56 (3.59%) 1st Line Support
18 56 (3.59%) Business Manager
18 56 (3.59%) IT Technician
Libraries, Frameworks & Software Standards
1 52 (3.33%) Spring
2 29 (1.86%) AngularJS
2 29 (1.86%) React
3 28 (1.79%) RESTful
4 26 (1.66%) J2EE
4 26 (1.66%) Java EE
4 26 (1.66%) Spring Boot
5 18 (1.15%) Kafka
6 16 (1.02%) .NET
7 6 (0.38%) OLE
8 5 (0.32%) HTML
8 5 (0.32%) NETCONF
9 4 (0.26%) .NET Framework
9 4 (0.26%) 802.1X
9 4 (0.26%) CSS
9 4 (0.26%) Elastic Stack
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
10 3 (0.19%) RabbitMQ
11 2 (0.13%) Middleware
Miscellaneous
1 190 (12.16%) Self-Motivation
2 128 (8.19%) Driving Licence
3 98 (6.27%) Video Conferencing
4 90 (5.76%) Digital Signage
5 89 (5.70%) Management Information System
5 89 (5.70%) Video\Live Streaming
6 69 (4.42%) Public Cloud
7 62 (3.97%) Cloud Native
8 47 (3.01%) Data Centre
9 36 (2.30%) Product Ownership
10 32 (2.05%) EPoS
11 28 (1.79%) Onboarding
12 25 (1.60%) Clustering
13 20 (1.28%) Replication
14 18 (1.15%) Team-Oriented Environment
15 17 (1.09%) IoT
16 10 (0.64%) BYOD
16 10 (0.64%) Mobile App
16 10 (0.64%) Operational Technology
16 10 (0.64%) PKI
Operating Systems
1 463 (29.64%) Windows
2 221 (14.15%) Windows Server
3 123 (7.87%) Windows 10
4 113 (7.23%) Linux
5 79 (5.06%) Unix
6 52 (3.33%) Windows Server 2019
7 48 (3.07%) Windows Server 2016
8 44 (2.82%) Solaris
8 44 (2.82%) Windows Server 2012
9 38 (2.43%) Apple iOS
10 27 (1.73%) Android
11 16 (1.02%) Windows 7
12 14 (0.90%) AIX
13 9 (0.58%) Windows 8
14 8 (0.51%) Ubuntu
15 7 (0.45%) Windows Server 2008
16 6 (0.38%) Mac OS
17 5 (0.32%) Red Hat Enterprise Linux
18 4 (0.26%) Debian
19 3 (0.19%) Windows Server 2003
Processes & Methodologies
1 591 (37.84%) Customer Service
2 437 (27.98%) ITIL
3 401 (25.67%) Problem-Solving
4 218 (13.96%) Service Management
5 213 (13.64%) Service Delivery
6 191 (12.23%) Incident Management
7 146 (9.35%) Continuous Improvement
8 130 (8.32%) Infrastructure Engineering
9 117 (7.49%) Agile
10 116 (7.43%) ITSM
10 116 (7.43%) Time Management
11 113 (7.23%) Asset Management
11 113 (7.23%) Presales
12 112 (7.17%) Decision-Making
13 107 (6.85%) Logistics
14 101 (6.47%) Change Management
15 95 (6.08%) CRM
16 93 (5.95%) Preventative Maintenance
17 92 (5.89%) Mentoring
18 88 (5.63%) Cybersecurity
Programming Languages
1 161 (10.31%) SQL
2 80 (5.12%) Java
3 64 (4.10%) PL/SQL
4 51 (3.27%) Python
5 41 (2.62%) PowerShell
6 34 (2.18%) Scala
7 26 (1.66%) Shell Script
8 16 (1.02%) C#
9 12 (0.77%) JavaScript
10 10 (0.64%) ActionScript
10 10 (0.64%) Bash
10 10 (0.64%) VB
11 2 (0.13%) PHP
12 1 (0.064%) C
12 1 (0.064%) Embedded C
12 1 (0.064%) Perl
12 1 (0.064%) Progress 4GL
12 1 (0.064%) VB.NET
12 1 (0.064%) VBScript
Qualifications
1 224 (14.34%) Security Cleared
2 188 (12.04%) Degree
3 131 (8.39%) SC Cleared
4 69 (4.42%) Microsoft Certification
5 58 (3.71%) BPSS Clearance
6 45 (2.88%) Cisco Certification
7 44 (2.82%) ITIL Certification
8 43 (2.75%) CCNA
9 29 (1.86%) MCP
10 28 (1.79%) DV Cleared
11 27 (1.73%) A+ Certification
11 27 (1.73%) CCNP
12 25 (1.60%) Azure Certification
13 18 (1.15%) DBS Check
13 18 (1.15%) ITIL Foundation Certificate
14 17 (1.09%) HND
15 15 (0.96%) Computer Science Degree
15 15 (0.96%) Network+ Certification
16 11 (0.70%) HNC
17 10 (0.64%) MCSE
Quality Assurance & Compliance
1 43 (2.75%) PCI DSS
2 41 (2.62%) GDPR
3 37 (2.37%) ISO/IEC 27001
4 23 (1.47%) Cyber Essentials
5 19 (1.22%) QA
6 14 (0.90%) ISO 9001
6 14 (0.90%) PMO
7 12 (0.77%) Accessibility
8 6 (0.38%) HIPAA
9 5 (0.32%) NIST
10 2 (0.13%) COBIT
10 2 (0.13%) Disclosure Scotland
10 2 (0.13%) GRC
10 2 (0.13%) ISO/IEC 20000
11 1 (0.064%) Cyber Essentials PLUS
11 1 (0.064%) FISMA
11 1 (0.064%) HITRUST
11 1 (0.064%) ISO 22301
11 1 (0.064%) NEBOSH
11 1 (0.064%) SOC 2
System Software
1 356 (22.79%) Active Directory
2 94 (6.02%) VMware Infrastructure
3 69 (4.42%) Hyper-V
4 44 (2.82%) Oracle RAC
5 38 (2.43%) KVM
6 28 (1.79%) Firmware
7 21 (1.34%) vSphere
8 14 (0.90%) VMware ESXi
8 14 (0.90%) XenApp
9 10 (0.64%) OpenSSH
9 10 (0.64%) Virtual Desktop
10 6 (0.38%) Virtual Machines
11 4 (0.26%) Docker
11 4 (0.26%) VMware Workstation
11 4 (0.26%) XenDesktop
12 2 (0.13%) Virtual Servers
13 1 (0.064%) Lustre
13 1 (0.064%) NFS
13 1 (0.064%) Slurm Workload Manager
Systems Management
1 87 (5.57%) Microsoft Intune
2 51 (3.27%) SCCM
3 45 (2.88%) Oracle RMAN
4 44 (2.82%) Data Guard
5 26 (1.66%) OpenSSO
5 26 (1.66%) Single Sign-On
6 21 (1.34%) Kubernetes
7 18 (1.15%) vCenter Server
7 18 (1.15%) WSUS
8 13 (0.83%) NetBackup
9 12 (0.77%) Backup Exec
10 10 (0.64%) IBM BigFix
10 10 (0.64%) PowerCLI
11 9 (0.58%) Terraform
12 7 (0.45%) SCOM
13 5 (0.32%) Active Directory Federation Services
13 5 (0.32%) Jamf Pro
13 5 (0.32%) Systems Management Server (SMS)
14 4 (0.26%) FortiGate
14 4 (0.26%) Grafana
Vendors
1 578 (37.00%) Microsoft
2 163 (10.44%) VMware
3 109 (6.98%) Oracle
4 98 (6.27%) Cisco
5 97 (6.21%) Dell
6 85 (5.44%) SAP
7 72 (4.61%) Remedy
8 70 (4.48%) ServiceNow
9 67 (4.29%) Citrix
10 63 (4.03%) HP
11 49 (3.14%) IBM
11 49 (3.14%) Sun
12 48 (3.07%) Apple
13 47 (3.01%) Salesforce
14 35 (2.24%) NetApp
15 33 (2.11%) Veeam
16 28 (1.79%) Sophos
17 27 (1.73%) Meraki
18 20 (1.28%) ConnectWise
19 19 (1.22%) Cognos