Customer Engagement Jobs in the UK excluding London

Customer Engagement
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 476 283 373
Rank change year-on-year -193 +90 +106
Permanent jobs citing Customer Engagement 315 662 664
As % of all permanent jobs advertised in the UK excluding London 0.41% 1.17% 0.90%
As % of the Processes & Methodologies category 0.51% 1.23% 0.95%
Number of salaries quoted 179 175 222
10th Percentile £28,500 £27,652 £33,750
25th Percentile £32,500 £38,750 £42,500
Median annual salary (50th Percentile) £47,500 £59,000 £55,000
Median % change year-on-year -19.49% +7.27% +4.76%
75th Percentile £61,250 £75,000 £71,250
90th Percentile £77,500 £95,000 £87,500
UK median annual salary £57,500 £70,000 £62,500
% change year-on-year -17.86% +12.00% +4.17%

All Process and Methodology Skills
UK excluding London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 62,321 53,973 69,823
As % of all permanent jobs advertised in the UK excluding London 81.77% 95.48% 94.28%
Number of salaries quoted 42,680 28,676 41,266
10th Percentile £27,300 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Customer Engagement
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Engagement in the UK excluding London.

Salary trend for Customer Engagement in the UK excluding London

Customer Engagement
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Engagement in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Customer Engagement in the UK excluding London

Customer Engagement
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -154 75 £40,000 -5.88% 30
East of England +32 66 £45,000 -18.18% 20
Midlands +1 61 £57,500 -14.81% 34
North West -34 57 £40,000 -29.20% 20
South West -10 56 £37,500 -31.82% 12
West Midlands +8 41 £57,500 -14.81% 24
South East -80 41 £61,700 -5.08% 60
East Midlands -21 20 £47,500 +18.75% 10
Scotland -110 14 £40,000 -44.83% 10
North East -5 10 £42,500 +102.38% 2
Yorkshire -118 8 £60,000 +41.18% 8
Wales -23 2 £70,000 +16.67% 5
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (2.86%) CMS
2 6 (1.90%) Microsoft Exchange
2 6 (1.90%) SharePoint
3 4 (1.27%) Confluence
4 3 (0.95%) Umbraco
Applications
1 18 (5.71%) Microsoft Office
2 12 (3.81%) Microsoft Project
3 10 (3.17%) Microsoft Excel
4 7 (2.22%) Microsoft PowerPoint
4 7 (2.22%) MS Visio
5 1 (0.32%) Acrobat
5 1 (0.32%) Chatbot
Business Applications
1 32 (10.16%) Dynamics CRM
2 5 (1.59%) Dynamics NAV
3 4 (1.27%) MIS ActiveH
4 2 (0.63%) Salesforce CRM
5 1 (0.32%) Oracle EBS
5 1 (0.32%) SAP S/4HANA
5 1 (0.32%) SAP SD
5 1 (0.32%) Shopify
Cloud Services
1 53 (16.83%) Power Platform
2 41 (13.02%) Dynamics 365
3 32 (10.16%) Power Automate
4 25 (7.94%) Azure
5 21 (6.67%) Microsoft 365
5 21 (6.67%) PowerApps
6 19 (6.03%) SaaS
7 9 (2.86%) AWS
8 7 (2.22%) Serverless
9 4 (1.27%) Azure Data Factory
9 4 (1.27%) Azure Synapse Analytics
9 4 (1.27%) PaaS
10 3 (0.95%) Azure DevOps
10 3 (0.95%) Azure Logic Apps
10 3 (0.95%) Azure Service Bus
10 3 (0.95%) Lucidchart
11 1 (0.32%) Boomi
11 1 (0.32%) Entra ID
11 1 (0.32%) MailChimp
11 1 (0.32%) OneDrive
Communications & Networking
1 65 (20.63%) WAN
2 61 (19.37%) SD-WAN
3 30 (9.52%) Cisco Firepower
4 18 (5.71%) 5G
5 4 (1.27%) LAN
5 4 (1.27%) TCP/IP
6 3 (0.95%) DHCP
6 3 (0.95%) DNS
6 3 (0.95%) Wireless
7 2 (0.63%) Broadband
7 2 (0.63%) Firewall
7 2 (0.63%) Internet
7 2 (0.63%) LTE
7 2 (0.63%) PBX
7 2 (0.63%) VoIP
8 1 (0.32%) DKIM
8 1 (0.32%) DMARC
8 1 (0.32%) Radio Access Network
8 1 (0.32%) VLAN
Database & Business Intelligence
1 25 (7.94%) Power BI
2 13 (4.13%) SQL Server
3 7 (2.22%) SQL Server Integration Services
4 6 (1.90%) Power Query
4 6 (1.90%) SQL Server Analysis Services
4 6 (1.90%) SQL Server Reporting Services
5 5 (1.59%) Azure SQL Database
6 4 (1.27%) Data Lake
6 4 (1.27%) GIS
6 4 (1.27%) Tableau
7 1 (0.32%) Data Warehouse
7 1 (0.32%) Electronic Patient Records
7 1 (0.32%) PostgreSQL
Development Applications
1 6 (1.90%) SQL Server Management Studio (SSMS)
2 5 (1.59%) JIRA
3 3 (0.95%) Git
3 3 (0.95%) Visual Studio
4 2 (0.63%) Rational DOORS
5 1 (0.32%) Jenkins
General
1 121 (38.41%) Social Skills
2 45 (14.29%) Finance
3 38 (12.06%) Analytical Skills
4 37 (11.75%) Marketing
5 36 (11.43%) Presentation Skills
6 28 (8.89%) Retail
7 25 (7.94%) Automotive
8 16 (5.08%) Inclusion and Diversity
9 12 (3.81%) Organisational Skills
10 10 (3.17%) Public Sector
11 9 (2.86%) Law
12 8 (2.54%) Aerospace
12 8 (2.54%) German Language
12 8 (2.54%) Telecoms
13 7 (2.22%) French Language
14 6 (1.90%) Documentation Skills
15 4 (1.27%) Influencing Skills
15 4 (1.27%) Manufacturing
16 3 (0.95%) Local Government
16 3 (0.95%) Publishing
Job Titles
1 72 (22.86%) Architect
2 64 (20.32%) Senior
3 49 (15.56%) Consultant
4 45 (14.29%) Cisco Architect
4 45 (14.29%) Senior Architect
4 45 (14.29%) Senior Cisco Architect
5 34 (10.79%) Lead
6 33 (10.48%) Developer
7 30 (9.52%) Cisco Security Architect
7 30 (9.52%) Security Architect
7 30 (9.52%) Senior Security Architect
8 28 (8.89%) Solutions Architect
9 21 (6.67%) Analyst
10 17 (5.40%) Project Manager
11 16 (5.08%) GNSS Engineer
11 16 (5.08%) Lead Consultant
11 16 (5.08%) RF Engineer
12 15 (4.76%) Linux Consultant
12 15 (4.76%) Senior Cisco Solutions Architect
12 15 (4.76%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (4.44%) REST
2 10 (3.17%) .NET
3 7 (2.22%) .NET Core
4 4 (1.27%) CSS
4 4 (1.27%) HTML
5 3 (0.95%) ASP.NET Web API
5 3 (0.95%) jQuery
5 3 (0.95%) Razor View Engine
5 3 (0.95%) Twitter Bootstrap
5 3 (0.95%) WCF
6 2 (0.63%) .NET Framework
6 2 (0.63%) NumPy
6 2 (0.63%) Pandas
6 2 (0.63%) RESTful
6 2 (0.63%) SciPy
6 2 (0.63%) SOAP
7 1 (0.32%) ASP.NET
7 1 (0.32%) LDAP
7 1 (0.32%) Middleware
7 1 (0.32%) Web Services
Miscellaneous
1 54 (17.14%) Data Centre
2 18 (5.71%) Blog
2 18 (5.71%) Client/Server
2 18 (5.71%) IoT
2 18 (5.71%) Raspberry Pi
3 16 (5.08%) Self-Motivation
4 12 (3.81%) Low-Code
4 12 (3.81%) Virtual Team
5 9 (2.86%) AS400
5 9 (2.86%) Digital Signage
5 9 (2.86%) iSeries
6 8 (2.54%) GNSS
7 6 (1.90%) Onboarding
8 5 (1.59%) Product Ownership
9 4 (1.27%) Public Cloud
10 3 (0.95%) CCTV
10 3 (0.95%) Enterprise Cloud
10 3 (0.95%) Management Information System
10 3 (0.95%) Mobile App
10 3 (0.95%) Security Posture
Operating Systems
1 31 (9.84%) Android
2 20 (6.35%) Linux
3 19 (6.03%) Apple iOS
4 11 (3.49%) Windows
4 11 (3.49%) Windows 10
5 1 (0.32%) Windows Server
5 1 (0.32%) Windows Server 2019
Processes & Methodologies
1 86 (27.30%) Problem-Solving
2 84 (26.67%) Presales
3 63 (20.00%) Analytics
4 61 (19.37%) Time Management
5 56 (17.78%) Project Delivery
6 55 (17.46%) Cybersecurity
7 53 (16.83%) Agile
8 49 (15.56%) Software Licensing
9 46 (14.60%) Customer Service
10 45 (14.29%) CRM
11 33 (10.48%) Mentoring
11 33 (10.48%) Project Management
12 30 (9.52%) Coaching
13 29 (9.21%) Customer Requirements
14 27 (8.57%) Commercial Awareness
15 26 (8.25%) Business Intelligence
15 26 (8.25%) Decision-Making
16 24 (7.62%) Business Development
16 24 (7.62%) Information Security
17 22 (6.98%) Requirements Gathering
Programming Languages
1 17 (5.40%) SQL
2 16 (5.08%) Python
3 14 (4.44%) C
4 11 (3.49%) C#
4 11 (3.49%) R
5 10 (3.17%) JavaScript
6 8 (2.54%) C++
7 2 (0.63%) PHP
8 1 (0.32%) Java
8 1 (0.32%) Ruby
8 1 (0.32%) TypeScript
Qualifications
1 99 (31.43%) Degree
2 47 (14.92%) CCNP
2 47 (14.92%) Cisco Certification
3 45 (14.29%) CCNA
4 23 (7.30%) Security Cleared
5 19 (6.03%) SC Cleared
6 16 (5.08%) CISA
6 16 (5.08%) CISM
7 15 (4.76%) CRISC
8 10 (3.17%) Computer Science Degree
8 10 (3.17%) PhD
9 7 (2.22%) PRINCE2 Practitioner
10 6 (1.90%) Master's Degree
11 5 (1.59%) Microsoft Certification
12 4 (1.27%) Azure Certification
12 4 (1.27%) DBS Check
12 4 (1.27%) Six Sigma Green Belt
13 2 (0.63%) DV Cleared
13 2 (0.63%) TOGAF Certification
13 2 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (6.03%) ISO/IEC 27001
2 17 (5.40%) GRC
3 15 (4.76%) GDPR
4 12 (3.81%) QA
5 9 (2.86%) SLA
6 6 (1.90%) Cyber Essentials
7 5 (1.59%) ISO 9001
8 4 (1.27%) Cyber Essentials PLUS
9 3 (0.95%) SOC 2
10 2 (0.63%) Actionable Recommendations
11 1 (0.32%) NCSC
11 1 (0.32%) PMO
System Software
1 10 (3.17%) Active Directory
2 3 (0.95%) VMware Infrastructure
3 2 (0.63%) Docker
4 1 (0.32%) Hyper-V
Systems Management
1 30 (9.52%) Stealthwatch
2 15 (4.76%) CASB
3 1 (0.32%) Computer Emergency Response Teams
3 1 (0.32%) Kubernetes
Vendors
1 126 (40.00%) Microsoft
2 53 (16.83%) Adobe
3 49 (15.56%) Apple
4 47 (14.92%) Cisco
5 45 (14.29%) Meraki
6 11 (3.49%) IBM
6 11 (3.49%) SAP
7 8 (2.54%) ANSYS
8 7 (2.22%) Computacenter
9 6 (1.90%) Salesforce
10 4 (1.27%) Ericsson
10 4 (1.27%) ServiceNow
10 4 (1.27%) VMware
11 3 (0.95%) Marketo
12 2 (0.63%) Avaya
12 2 (0.63%) Google
12 2 (0.63%) HubSpot
12 2 (0.63%) Juniper
12 2 (0.63%) Nokia
12 2 (0.63%) Ribbon