1 to 11 of 11 Customer Engagement Jobs in Yorkshire

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms and systems … Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this information … improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. … date with industry trends and best practices in omni-channel marketing, making recommendations for continuous improvement. Coordinate with other departments, such as sales and customer service, to ensure alignment and consistency in messaging and customer experience. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. Qualifications more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

to support, guide and help at every stage. As you gain experience and knowledge, we will help you grow your certifications and experience delivering customer solutions. You will be working with some of the best people in the industry who are there to help and support you on your … We want our Lead Salesforce Consultants to be ‘hands-on’ when necessary and be able to provide overall leadership when required, comfortable leading on customer engagements, acting as the main interface between the customer and team as well as the ability to deliver excellent communication within the team more »

Healthcare Westfield Health Gym Subsidy Ability to buy additional holidays. Hybrid Working Investors in People Silver Accredited company and member of the Institute of Customer Service Internal Training packages About Us: Our South Yorkshire based client is currently looking for an experienced Product Process Manager to join their team … Development Develop and execute a strategic product roadmap for the Power Distribution product line, in markets that present as an opportunity. Market Analysis and Customer Insights: Conduct market research to understand customer requirements, competitive landscape, and industry trends. Gather customer feedback and collaborate with cross-functional teams … in marketing collateral creation Sales/Technical Support: Train the sales teams on your relevant product set to enhance product knowledge and drive successful customer engagement. Provide technical support to sales teams as and when required. Competitor Analysis: Monitor the Competitor's product performance and determine weaknesses that the more »

the evolution of our AI-driven solutions. Responsibilities: Utilize AI and machine learning techniques to enhance and optimize internal and external-facing applications, leveraging customer and client data for personalized experiences. Implement AI-driven chatbots and virtual assistants to facilitate customer interactions and streamline communication processes. Develop predictive … analytics models to forecast customer behavior and optimize collections strategies. Integrate natural language processing (NLP) capabilities to enhance search functionality and automate content generation. Implement AI-powered decision engines to suggest relevant products or services to customers. Lead the exploration and implementation of AI technologies to drive innovation and … to interpret and communicate AI insights effectively to both technical and non-technical stakeholders. Experience with: Developing AI-powered chatbots and virtual assistants for customer engagement. Utilizing AI for sentiment analysis and customer behavior prediction. Previous experience applying AI solutions in the collections or financial services industry is more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »