Customer Engagement Jobs in the East of England

Customer Engagement
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 152 187 272
Rank change year-on-year +35 +85 -92
Permanent jobs citing Customer Engagement 70 28 14
As % of all permanent jobs advertised in the East of England 1.03% 0.60% 0.20%
As % of the Processes & Methodologies category 1.33% 0.63% 0.21%
Number of salaries quoted 53 16 9
10th Percentile - £36,625 £45,000
25th Percentile £28,500 £49,875 £55,000
Median annual salary (50th Percentile) £45,000 £60,000 £60,000
Median % change year-on-year -25.00% - +71.43%
75th Percentile £60,000 £67,500 £65,000
90th Percentile £79,501 - -
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
East of England

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 5,263 4,427 6,796
As % of all permanent jobs advertised in the East of England 77.25% 94.27% 95.08%
Number of salaries quoted 3,925 2,008 2,791
10th Percentile £26,000 £26,250 £28,000
25th Percentile £32,875 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £67,500 £65,625
90th Percentile £77,500 £80,000 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the East of England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer Engagement in the East of England

Customer Engagement
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer Engagement in the East of England.

Salary trend for Customer Engagement in the East of England

Customer Engagement
Salary Histogram in the East of England

Salary distribution for jobs citing Customer Engagement in the East of England over the 6 months to 11 June 2024.

Salary histogram for Customer Engagement in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +49 41 £45,000 -18.18% 7
Cambridgeshire +14 22 £55,000 +111.54% 3
Bedfordshire +26 6 £92,500 +42.31%
Essex - 1 - - 5
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.86%) CMS
2 1 (1.43%) SharePoint
Applications
1 12 (17.14%) Microsoft Project
2 8 (11.43%) Microsoft Excel
2 8 (11.43%) Microsoft PowerPoint
2 8 (11.43%) MS Visio
3 1 (1.43%) Windchill
Business Applications
1 4 (5.71%) Dynamics CRM
2 1 (1.43%) SAP S/4HANA
2 1 (1.43%) SAP SD
Cloud Services
1 9 (12.86%) Microsoft 365
2 4 (5.71%) Lucidchart
2 4 (5.71%) Serverless
3 3 (4.29%) AWS
4 2 (2.86%) Azure
4 2 (2.86%) Dynamics 365
4 2 (2.86%) Power Automate
4 2 (2.86%) Power Platform
4 2 (2.86%) PowerApps
5 1 (1.43%) Azure Functions
5 1 (1.43%) Azure Logic Apps
Communications & Networking
1 4 (5.71%) LAN
1 4 (5.71%) WAN
2 2 (2.86%) 5G
2 2 (2.86%) LTE
Database & Business Intelligence
1 1 (1.43%) SQL Server
General
1 46 (65.71%) Social Skills
2 25 (35.71%) Presentation Skills
3 17 (24.29%) Automotive
4 15 (21.43%) Marketing
5 11 (15.71%) Analytical Skills
6 8 (11.43%) French Language
6 8 (11.43%) German Language
7 4 (5.71%) Finance
7 4 (5.71%) Publishing
8 3 (4.29%) Local Government
9 2 (2.86%) Telecoms
10 1 (1.43%) Aerospace
10 1 (1.43%) Billing
10 1 (1.43%) Law
Job Titles
1 18 (25.71%) Consultant
2 16 (22.86%) Developer
3 14 (20.00%) Linux Consultant
4 10 (14.29%) Coordinator
4 10 (14.29%) Linux Developer
4 10 (14.29%) Software Consultant
5 9 (12.86%) Project Manager
6 8 (11.43%) Service Design Specialist
6 8 (11.43%) Service Transition Specialist
7 7 (10.00%) Architect
7 7 (10.00%) C++ Consultant
7 7 (10.00%) C++ Developer
7 7 (10.00%) CRM Architect
7 7 (10.00%) Senior
7 7 (10.00%) Software Developer
7 7 (10.00%) Technical Architect
8 5 (7.14%) Digital Project Manager
9 4 (5.71%) Graduate Consultant
9 4 (5.71%) Graduate IT Consultant
9 4 (5.71%) IT Support
Libraries, Frameworks & Software Standards
1 2 (2.86%) .NET
1 2 (2.86%) NumPy
1 2 (2.86%) Pandas
1 2 (2.86%) SciPy
2 1 (1.43%) .NET Core
2 1 (1.43%) Middleware
2 1 (1.43%) XML
Miscellaneous
1 17 (24.29%) Blog
1 17 (24.29%) Client/Server
1 17 (24.29%) IoT
1 17 (24.29%) Raspberry Pi
2 10 (14.29%) Data Centre
3 9 (12.86%) Digital Signage
4 8 (11.43%) Self-Motivation
4 8 (11.43%) Virtual Team
5 2 (2.86%) Algorithms
6 1 (1.43%) Cloud Native
6 1 (1.43%) Enterprise Cloud
6 1 (1.43%) Enterprise Software
Operating Systems
1 26 (37.14%) Android
2 18 (25.71%) Linux
3 17 (24.29%) Apple iOS
4 10 (14.29%) Windows
5 9 (12.86%) Windows 10
Processes & Methodologies
1 38 (54.29%) Problem-Solving
2 20 (28.57%) Project Delivery
3 19 (27.14%) Preventative Maintenance
4 17 (24.29%) Business Development
4 17 (24.29%) Commercial Awareness
4 17 (24.29%) Multithreaded Programming
4 17 (24.29%) Multithreading
4 17 (24.29%) PRINCE2
4 17 (24.29%) Project Management
5 16 (22.86%) Presales
6 13 (18.57%) Customer Service
7 12 (17.14%) ITIL
8 10 (14.29%) CRM
8 10 (14.29%) Customer Requirements
8 10 (14.29%) Data Management
8 10 (14.29%) Strategic Planning
8 10 (14.29%) Workflow
8 10 (14.29%) Workflow Management
9 9 (12.86%) Break/Fix
9 9 (12.86%) Project Planning
Programming Languages
1 13 (18.57%) C
2 7 (10.00%) C++
3 3 (4.29%) C#
4 2 (2.86%) Python
Qualifications
1 14 (20.00%) Degree
2 8 (11.43%) PRINCE2 Practitioner
3 3 (4.29%) Six Sigma Green Belt
4 2 (2.86%) Master's Degree
4 2 (2.86%) PhD
5 1 (1.43%) BC Cleared
5 1 (1.43%) Security Cleared
Quality Assurance & Compliance
1 4 (5.71%) SLA
System Software
1 4 (5.71%) Active Directory
Vendors
1 11 (15.71%) SAP
2 8 (11.43%) Computacenter
3 6 (8.57%) Microsoft
4 4 (5.71%) Adobe
4 4 (5.71%) Marketo
5 3 (4.29%) Salesforce
6 2 (2.86%) Ericsson
7 1 (1.43%) ForgeRock
7 1 (1.43%) mParticle
7 1 (1.43%) PTC