1st Line Engineer Contracts

First Line Engineer
UK

The median First Line Engineer daily rate in the UK is £130 according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 502 633 727
Rank change year-on-year +131 +94 -71
Contract jobs requiring a 1st Line Engineer 69 54 117
As % of all contract jobs advertised in the UK 0.16% 0.095% 0.13%
As % of the Job Titles category 0.17% 0.10% 0.14%
Number of daily rates quoted 34 34 94
10th Percentile £104 £125 £113
25th Percentile £113 £139 £125
Median daily rate (50th Percentile) £130 £170 £150
Median % change year-on-year -23.53% +13.33% +22.45%
75th Percentile £152 £188 £184
90th Percentile £180 £194 £199
UK excluding London median daily rate £130 £158 £150
% change year-on-year -17.46% +5.00% +20.00%
Number of hourly rates quoted 4 8 6
10th Percentile - £13.40 £15.00
25th Percentile £16.25 £14.38 £15.50
Median hourly rate £17.75 £16.00 £19.50
Median % change year-on-year +10.94% -17.95% +21.88%
75th Percentile £21.59 £18.50 £31.88
90th Percentile £26.26 - £39.38
UK excluding London median hourly rate £17.50 £16.00 £17.00
% change year-on-year +9.38% -5.88% +25.93%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,507 53,867 83,506
% of contract IT jobs with a recognized job title 92.79% 94.60% 95.39%
Number of daily rates quoted 25,718 37,620 58,687
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £544 £525
Median % change year-on-year -3.40% +3.52% +9.38%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,672 1,498 2,036
10th Percentile £12.82 £14.25 £12.50
25th Percentile £16.29 £19.13 £15.75
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

1st Line Engineer
Job Vacancy Trend

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 1st Line Engineer.

Daily rate trend for 1st Line Engineer in the UK

1st Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 1st Line Engineer over the 6 months to 18 May 2024.

Daily rate histogram for 1st Line Engineer in the UK

1st Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 1st Line Engineer.

Hourly rate trend for 1st Line Engineer in the UK

1st Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Engineer within the UK over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +117 61 £135 -20.59% 42
UK excluding London +74 53 £130 -17.46% 40
Midlands +32 21 - - 6
West Midlands +33 20 - - 2
North of England +41 14 £130 -25.71% 9
Work from Home +116 13 £123 -30.00% 12
London +96 13 £144 -17.71% 7
North West +24 8 £122 -30.29% 7
South East +35 6 £138 -8.33% 14
Yorkshire +19 5 £130 -13.33% 2
East of England +3 5 £120 -38.28% 2
Scotland +44 4 £126 - 2
South West 0 2 £138 -21.43% 5
North East - 2 £135 -
East Midlands +13 1 - - 4
Northern Ireland - 1 - - 1

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 18 May 2024, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Engineer in the job title.

1 26 (37.68%) Social Skills
2 24 (34.78%) Microsoft 365
3 23 (33.33%) Windows
4 22 (31.88%) Active Directory
5 21 (30.43%) Microsoft
6 17 (24.64%) Firewall
6 17 (24.64%) CA
6 17 (24.64%) PKI
6 17 (24.64%) Impact Assessments
6 17 (24.64%) Customer Service
6 17 (24.64%) Self-Motivation
7 16 (23.19%) Time Management
8 13 (18.84%) Microsoft Office
9 11 (15.94%) SLA
9 11 (15.94%) Degree
10 10 (14.49%) Presentation Skills
11 9 (13.04%) Decision-Making
11 9 (13.04%) Windows 7
11 9 (13.04%) ServiceNow
12 8 (11.59%) Cisco
12 8 (11.59%) ITIL
12 8 (11.59%) Organisational Skills
12 8 (11.59%) Problem-Solving
13 7 (10.14%) Microsoft Excel
13 7 (10.14%) Analytical Skills
14 6 (8.70%) Cisco Certification
14 6 (8.70%) Apple
14 6 (8.70%) WhatsApp
15 5 (7.25%) Public Sector
15 5 (7.25%) CCNA

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) Microsoft Exchange
1 2 (2.90%) SharePoint
2 1 (1.45%) Site Server
Applications
1 13 (18.84%) Microsoft Office
2 7 (10.14%) Microsoft Excel
3 2 (2.90%) Microsoft PowerPoint
3 2 (2.90%) Microsoft Project
Cloud Services
1 24 (34.78%) Microsoft 365
2 6 (8.70%) WhatsApp
3 5 (7.25%) OneDrive
4 1 (1.45%) Azure
4 1 (1.45%) Cloud Computing
Communications & Networking
1 17 (24.64%) Firewall
2 4 (5.80%) DHCP
3 3 (4.35%) DNS
3 3 (4.35%) VPN
3 3 (4.35%) Wi-Fi
4 2 (2.90%) Remote Desktop
5 1 (1.45%) LAN
5 1 (1.45%) NAS
5 1 (1.45%) SAN
5 1 (1.45%) WAN
Development Applications
1 1 (1.45%) Hudson
General
1 26 (37.68%) Social Skills
2 10 (14.49%) Presentation Skills
3 8 (11.59%) Organisational Skills
4 7 (10.14%) Analytical Skills
5 5 (7.25%) Public Sector
6 4 (5.80%) Finance
7 3 (4.35%) Retail
8 2 (2.90%) Advertising
8 2 (2.90%) Telecoms
9 1 (1.45%) Electronics
9 1 (1.45%) Manufacturing
9 1 (1.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.45%) .NET
1 1 (1.45%) Middleware
1 1 (1.45%) XMPP
Miscellaneous
1 17 (24.64%) PKI
1 17 (24.64%) Self-Motivation
2 3 (4.35%) Data Centre
3 2 (2.90%) iPhone
3 2 (2.90%) Onboarding
4 1 (1.45%) BYOD
4 1 (1.45%) Client/Server
4 1 (1.45%) SCADA
4 1 (1.45%) Virtual Team
Operating Systems
1 23 (33.33%) Windows
2 9 (13.04%) Windows 7
3 5 (7.25%) Windows 10
4 3 (4.35%) Android
4 3 (4.35%) Apple iOS
4 3 (4.35%) Mac OS
4 3 (4.35%) Windows Server 2008
5 2 (2.90%) Mac OS X
6 1 (1.45%) Unix
6 1 (1.45%) Windows Server
Processes & Methodologies
1 17 (24.64%) Customer Service
1 17 (24.64%) Impact Assessments
2 16 (23.19%) Time Management
3 9 (13.04%) Decision-Making
4 8 (11.59%) ITIL
4 8 (11.59%) Problem-Solving
5 4 (5.80%) Continuous Improvement
5 4 (5.80%) Customer Experience
5 4 (5.80%) Customer Requirements
5 4 (5.80%) Proactive Maintenance
5 4 (5.80%) Proactive Monitoring
5 4 (5.80%) Service Management
5 4 (5.80%) User Experience
6 2 (2.90%) Asset Management
6 2 (2.90%) Cybersecurity
6 2 (2.90%) Information Security
6 2 (2.90%) Inventory Management
6 2 (2.90%) Project Delivery
6 2 (2.90%) Service Delivery
6 2 (2.90%) Technical Leadership
Programming Languages
1 1 (1.45%) C#
1 1 (1.45%) Java
1 1 (1.45%) SQL
1 1 (1.45%) VB
Qualifications
1 11 (15.94%) Degree
2 6 (8.70%) Cisco Certification
3 5 (7.25%) CCNA
3 5 (7.25%) SC Cleared
3 5 (7.25%) Security Cleared
4 2 (2.90%) A+ Certification
4 2 (2.90%) CompTIA Security+
4 2 (2.90%) Microsoft Certification
5 1 (1.45%) DBS Check
5 1 (1.45%) ITIL Certification
Quality Assurance & Compliance
1 11 (15.94%) SLA
2 1 (1.45%) ISO/IEC 27001
System Software
1 22 (31.88%) Active Directory
2 1 (1.45%) VMware Infrastructure
2 1 (1.45%) vSphere
Systems Management
1 4 (5.80%) SCCM
2 2 (2.90%) Microsoft Intune
2 2 (2.90%) Systems Management Server (SMS)
3 1 (1.45%) WSUS
Vendors
1 21 (30.43%) Microsoft
2 17 (24.64%) CA
3 9 (13.04%) ServiceNow
4 8 (11.59%) Cisco
5 6 (8.70%) Apple
6 3 (4.35%) Citrix
6 3 (4.35%) Juniper
7 2 (2.90%) Mitel
7 2 (2.90%) Progress
8 1 (1.45%) BMC
8 1 (1.45%) SAP
8 1 (1.45%) Veeam
8 1 (1.45%) VMware