ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 55 65 83
Rank change year-on-year +10 +18 +17
Permanent jobs citing ITIL 1,616 1,967 2,919
As % of all permanent jobs with a WFH option 4.78% 4.77% 4.25%
As % of the Processes & Methodologies category 5.23% 4.96% 4.38%
Number of salaries quoted 1,333 1,561 2,427
10th Percentile £31,250 £30,932 £29,750
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,043 £51,500 £52,500
Median % change year-on-year +4.94% -1.90% +10.53%
75th Percentile £64,375 £67,500 £65,000
90th Percentile £77,500 £82,500 £76,580
UK median annual salary £49,750 £47,500 £48,500
% change year-on-year +4.74% -2.06% +7.78%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,902 39,630 66,571
As % of all permanent jobs with a WFH option 91.40% 96.09% 96.98%
Number of salaries quoted 23,451 27,583 41,127
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,750
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,190 £60,000
% change year-on-year -10.12% +1.98% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 10 May 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (9.72%) Microsoft Exchange
2 74 (4.58%) SharePoint
3 21 (1.30%) Confluence
4 18 (1.11%) CMS
5 17 (1.05%) OpenStack
6 14 (0.87%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.25%) ArcGIS
8 4 (0.25%) EPiServer
8 4 (0.25%) SAS
9 3 (0.19%) Exchange Server 2013
10 2 (0.12%) Tomcat
11 1 (0.062%) BizTalk Server
11 1 (0.062%) Drupal
11 1 (0.062%) Oracle Workflow
11 1 (0.062%) SharePoint 2010
11 1 (0.062%) WordPress
Applications
1 110 (6.81%) Microsoft Office
2 28 (1.73%) Microsoft Excel
3 14 (0.87%) MS Visio
4 7 (0.43%) Microsoft PowerPoint
5 6 (0.37%) Microsoft Project
5 6 (0.37%) Trello
6 3 (0.19%) SPSS
7 2 (0.12%) CATIA
7 2 (0.12%) NASTRAN
Business Applications
1 49 (3.03%) Dynamics CRM
2 20 (1.24%) PlanetPress Connect
3 15 (0.93%) NEC Housing
4 11 (0.68%) SAP S/4HANA
5 10 (0.62%) Infor SunSystems
5 10 (0.62%) iTrent
5 10 (0.62%) Remedy ITSM
6 9 (0.56%) SAP CX
7 6 (0.37%) Aladdin
7 6 (0.37%) thinkFolio
8 5 (0.31%) Dynamics NAV
8 5 (0.31%) Oracle EBS
9 4 (0.25%) BASE24
9 4 (0.25%) Elite 3E
9 4 (0.25%) SAP ERP
9 4 (0.25%) Sparx Enterprise Architect
10 3 (0.19%) SAP GTS
10 3 (0.19%) SAP WM
11 2 (0.12%) BusinessWorks
11 2 (0.12%) Unit4 Business World
Cloud Services
1 492 (30.45%) Azure
2 400 (24.75%) Microsoft 365
3 127 (7.86%) AWS
4 116 (7.18%) Entra ID
5 75 (4.64%) Power Platform
6 70 (4.33%) SaaS
7 69 (4.27%) IaaS
8 65 (4.02%) Azure DevOps
9 36 (2.23%) Cloud Computing
10 32 (1.98%) PaaS
11 30 (1.86%) GCP
11 30 (1.86%) WhatsApp
12 29 (1.79%) PowerApps
13 26 (1.61%) Dynamics 365
14 24 (1.49%) OpenShift
15 21 (1.30%) Nutanix
16 19 (1.18%) Azure Data Factory
16 19 (1.18%) Power Automate
17 18 (1.11%) Azure Monitor
17 18 (1.11%) Azure Storage
Communications & Networking
1 175 (10.83%) Firewall
2 132 (8.17%) DNS
3 89 (5.51%) DHCP
4 86 (5.32%) TCP/IP
5 85 (5.26%) LAN
6 78 (4.83%) WAN
7 60 (3.71%) VPN
8 59 (3.65%) SAN
9 54 (3.34%) Wi-Fi
10 45 (2.78%) Wireless
11 42 (2.60%) Network Security
12 32 (1.98%) VLAN
13 31 (1.92%) SD-WAN
14 24 (1.49%) MPLS
15 22 (1.36%) Internet
16 18 (1.11%) BGP
16 18 (1.11%) WLAN
17 17 (1.05%) VoIP
18 16 (0.99%) Remote Desktop
18 16 (0.99%) SSL
Database & Business Intelligence
1 135 (8.35%) SQL Server
2 48 (2.97%) Data Warehouse
2 48 (2.97%) Relational Database
3 39 (2.41%) Power BI
4 25 (1.55%) SQL Server Integration Services
5 21 (1.30%) Amazon RDS
6 18 (1.11%) SQL Server Reporting Services
7 15 (0.93%) MySQL
7 15 (0.93%) Oracle Database
8 12 (0.74%) BusinessObjects
9 11 (0.68%) RDBMS
10 10 (0.62%) Azure SQL Database
10 10 (0.62%) Big Data
11 5 (0.31%) Geospatial Data
12 4 (0.25%) GIS
12 4 (0.25%) InfluxDB
12 4 (0.25%) NonStop SQL
12 4 (0.25%) PostgreSQL
12 4 (0.25%) SQL Server Analysis Services
13 3 (0.19%) EDRMS
Development Applications
1 72 (4.46%) JIRA
2 35 (2.17%) GitLab
3 24 (1.49%) SQL Server Management Studio (SSMS)
4 21 (1.30%) Artifactory
5 17 (1.05%) Git
5 17 (1.05%) IBM UrbanCode
6 10 (0.62%) MSI
7 6 (0.37%) Jenkins
8 4 (0.25%) AdminStudio
8 4 (0.25%) InstallShield
8 4 (0.25%) Visual Studio
9 3 (0.19%) Rational DOORS
10 2 (0.12%) HP UFT
10 2 (0.12%) JMeter
10 2 (0.12%) LoadRunner
10 2 (0.12%) MSTest
10 2 (0.12%) Selenium
10 2 (0.12%) Team Foundation Server
11 1 (0.062%) Eclipse
General
1 624 (38.61%) Social Skills
2 376 (23.27%) Finance
3 130 (8.04%) Analytical Skills
4 116 (7.18%) Public Sector
5 94 (5.82%) Inclusion and Diversity
6 91 (5.63%) Legal
7 85 (5.26%) Law
8 75 (4.64%) Organisational Skills
9 48 (2.97%) Presentation Skills
10 43 (2.66%) Banking
11 28 (1.73%) Retail
12 27 (1.67%) Influencing Skills
13 21 (1.30%) Local Government
13 21 (1.30%) Manufacturing
14 20 (1.24%) Front Office
15 17 (1.05%) Advertising
16 16 (0.99%) Police
17 15 (0.93%) Military
18 14 (0.87%) Documentation Skills
18 14 (0.87%) Fire and Rescue
Job Titles
1 315 (19.49%) Analyst
2 254 (15.72%) Senior
3 181 (11.20%) Infrastructure Engineer
4 145 (8.97%) IT Manager
5 141 (8.73%) Service Manager
6 130 (8.04%) IT Support
7 126 (7.80%) Support Analyst
8 122 (7.55%) Support Engineer
9 110 (6.81%) Lead
10 94 (5.82%) IT Engineer
11 86 (5.32%) Developer
12 83 (5.14%) IT Services Manager
13 72 (4.46%) Applications Support
14 67 (4.15%) 3rd Line Support
14 67 (4.15%) Senior Infrastructure Engineer
14 67 (4.15%) Service Analyst
15 66 (4.08%) IT Support Engineer
16 55 (3.40%) Architect
17 54 (3.34%) Applications Support Analyst
18 52 (3.22%) IT Analyst
Libraries, Frameworks & Software Standards
1 54 (3.34%) .NET
2 40 (2.48%) HTML
3 33 (2.04%) CSS
4 30 (1.86%) .NET Framework
5 28 (1.73%) XML
6 22 (1.36%) REST
7 21 (1.30%) JSON
8 19 (1.18%) SOAP
9 18 (1.11%) Web Services
10 16 (0.99%) ASP.NET
11 15 (0.93%) EDI
12 14 (0.87%) ARM Templates
13 12 (0.74%) FIX Protocol
14 8 (0.50%) cXML
14 8 (0.50%) EDIFACT
14 8 (0.50%) LDAP
15 6 (0.37%) Ajax
16 5 (0.31%) AngularJS
16 5 (0.31%) HTML5 Canvas
16 5 (0.31%) XSLT
Miscellaneous
1 141 (8.73%) Data Centre
2 128 (7.92%) Management Information System
3 74 (4.58%) Public Cloud
4 72 (4.46%) Driving Licence
5 70 (4.33%) Self-Motivation
6 42 (2.60%) Onboarding
7 39 (2.41%) Product Ownership
8 33 (2.04%) CMDB
9 30 (1.86%) Enterprise Software
10 27 (1.67%) Enterprise Storage
10 27 (1.67%) Hybrid Cloud
10 27 (1.67%) PKI
11 22 (1.36%) Housing Association
11 22 (1.36%) Mainframe
12 16 (0.99%) Replication
13 13 (0.80%) Cyber Threat
13 13 (0.80%) Digital Signage
13 13 (0.80%) IoT
14 12 (0.74%) Data Structures
14 12 (0.74%) Private Cloud
Operating Systems
1 528 (32.67%) Windows
2 236 (14.60%) Windows Server
3 149 (9.22%) Windows 10
4 140 (8.66%) Linux
5 71 (4.39%) Unix
6 64 (3.96%) Windows Server 2016
7 56 (3.47%) Windows Server 2019
8 54 (3.34%) Windows 7
9 37 (2.29%) Windows Server 2012
10 32 (1.98%) Windows 8
11 26 (1.61%) Apple iOS
12 18 (1.11%) Android
13 16 (0.99%) Mac OS
14 14 (0.87%) Mac OS X
15 13 (0.80%) Windows NT
15 13 (0.80%) Windows Server 2008
16 11 (0.68%) CentOS
16 11 (0.68%) Red Hat Enterprise Linux
17 10 (0.62%) Ubuntu
18 7 (0.43%) CoreOS
Processes & Methodologies
1 446 (27.60%) Service Management
2 339 (20.98%) Service Delivery
3 322 (19.93%) ITSM
4 304 (18.81%) Customer Service
5 292 (18.07%) Problem-Solving
6 287 (17.76%) Agile
7 244 (15.10%) Infrastructure Engineering
8 232 (14.36%) Mentoring
9 229 (14.17%) Change Management
10 210 (13.00%) Project Management
11 201 (12.44%) DevOps
12 187 (11.57%) Problem Management
13 165 (10.21%) Cybersecurity
14 158 (9.78%) Roadmaps
15 156 (9.65%) Incident Management
16 141 (8.73%) Coaching
17 135 (8.35%) Stakeholder Management
18 130 (8.04%) PRINCE2
19 124 (7.67%) Continuous Improvement
20 99 (6.13%) Project Delivery
Programming Languages
1 193 (11.94%) SQL
2 132 (8.17%) PowerShell
3 68 (4.21%) JavaScript
4 55 (3.40%) C#
5 49 (3.03%) Python
6 44 (2.72%) T-SQL
7 36 (2.23%) Bash
8 26 (1.61%) PL/SQL
9 19 (1.18%) COBOL
9 19 (1.18%) VB
10 17 (1.05%) Groovy
11 14 (0.87%) Bicep
11 14 (0.87%) VBScript
12 13 (0.80%) Perl
13 9 (0.56%) Java
14 8 (0.50%) ActionScript
14 8 (0.50%) ActionScript 2.0
15 6 (0.37%) Data Analysis Expressions
16 4 (0.25%) VB.NET
16 4 (0.25%) VBA
Qualifications
1 342 (21.16%) Degree
2 243 (15.04%) Security Cleared
3 131 (8.11%) SC Cleared
4 110 (6.81%) ITIL Certification
5 101 (6.25%) Microsoft Certification
6 89 (5.51%) DV Cleared
7 68 (4.21%) Cisco Certification
8 67 (4.15%) ITIL Foundation Certificate
9 56 (3.47%) CCNA
10 55 (3.40%) CISSP
10 55 (3.40%) PMI Certification
11 52 (3.22%) PMP
12 48 (2.97%) Azure Certification
13 44 (2.72%) Computer Science Degree
13 44 (2.72%) DBS Check
14 43 (2.66%) CCNP
15 35 (2.17%) CTC Cleared
16 29 (1.79%) NVQ Level 3
17 27 (1.67%) MCSE
18 25 (1.55%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 124 (7.67%) SLA
2 71 (4.39%) ISO/IEC 27001
3 60 (3.71%) Cyber Essentials
4 43 (2.66%) GDPR
5 35 (2.17%) QA
6 30 (1.86%) NIST
7 20 (1.24%) Data Quality
7 20 (1.24%) PCI DSS
8 16 (0.99%) GRC
9 13 (0.80%) Accessibility
10 12 (0.74%) ISO/IEC 20000
10 12 (0.74%) Sarbanes-Oxley
11 10 (0.62%) COBIT
12 7 (0.43%) ISO 9001
12 7 (0.43%) SOC 1
13 6 (0.37%) NCSC
14 5 (0.31%) ISO 22301
14 5 (0.31%) PMO
15 4 (0.25%) ITGC
16 3 (0.19%) SOC 2
System Software
1 401 (24.81%) Active Directory
2 178 (11.01%) VMware Infrastructure
3 114 (7.05%) Hyper-V
4 39 (2.41%) XenDesktop
5 38 (2.35%) Virtual Desktop
5 38 (2.35%) XenApp
6 36 (2.23%) Virtual Machines
7 35 (2.17%) Docker
8 33 (2.04%) vSphere
9 30 (1.86%) VirtualBox
10 18 (1.11%) VMware ESXi
11 15 (0.93%) Firmware
12 14 (0.87%) Virtual Servers
13 11 (0.68%) IAG
14 7 (0.43%) Microsoft App-V
15 5 (0.31%) Microsoft Virtual Server
16 4 (0.25%) Terminal Services
17 3 (0.19%) VMware Server
17 3 (0.19%) VMware Workstation
18 2 (0.12%) Terminal Server
Systems Management
1 133 (8.23%) Microsoft Intune
2 109 (6.75%) SCCM
3 81 (5.01%) Terraform
4 74 (4.58%) Ansible
5 47 (2.91%) Kubernetes
6 40 (2.48%) SCOM
7 39 (2.41%) WSUS
8 23 (1.42%) Active Directory Federation Services
9 18 (1.11%) Single Sign-On
10 17 (1.05%) Progress Chef
10 17 (1.05%) Puppet
11 12 (0.74%) vCenter Server
12 11 (0.68%) ZABBIX
13 9 (0.56%) Nessus
13 9 (0.56%) Sysprep
14 8 (0.50%) Jamf Pro
15 6 (0.37%) CSIRT
15 6 (0.37%) Grafana
15 6 (0.37%) HP UCMDB
16 5 (0.31%) Microsoft Clustering
Vendors
1 592 (36.63%) Microsoft
2 229 (14.17%) VMware
3 124 (7.67%) ServiceNow
4 110 (6.81%) Cisco
5 82 (5.07%) Citrix
6 47 (2.91%) HP
7 46 (2.85%) SAP
8 45 (2.78%) Meraki
9 41 (2.54%) Oracle
10 39 (2.41%) Dynatrace
11 38 (2.35%) Veeam
12 37 (2.29%) IBM
13 32 (1.98%) Fortinet
14 28 (1.73%) Dell
14 28 (1.73%) Google
15 27 (1.67%) Apple
16 26 (1.61%) BMC
17 21 (1.30%) Splunk
18 20 (1.24%) FNZ
18 20 (1.24%) Salesforce