Service Delivery Management Jobs in England

Service Delivery Management
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Service Delivery Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 809 842 1052
Rank change year-on-year +33 +210 -220
Permanent jobs citing Service Delivery Management 54 52 134
As % of all permanent jobs advertised in England 0.056% 0.063% 0.093%
As % of the Processes & Methodologies category 0.068% 0.066% 0.097%
Number of salaries quoted 40 42 98
10th Percentile £31,250 £32,500 £40,425
25th Percentile £37,375 £41,528 £51,797
Median annual salary (50th Percentile) £49,250 £50,000 £60,000
Median % change year-on-year -1.50% -16.67% +4.35%
75th Percentile £63,750 £68,750 £72,875
90th Percentile £87,750 £79,250 £82,500
UK median annual salary £49,990 £45,000 £60,000
% change year-on-year +11.09% -25.00% +4.35%

All Process and Methodology Skills
England

Service Delivery Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 78,968 78,333 138,622
As % of all permanent jobs advertised in England 82.62% 95.44% 95.96%
Number of salaries quoted 56,258 48,146 73,664
10th Percentile £29,383 £34,308 £33,349
25th Percentile £40,000 £45,775 £44,178
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £102,500 £97,500
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Service Delivery Management
Job Vacancy Trend in England

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Management in England

Service Delivery Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Management in England.

Salary trend for Service Delivery Management in England

Service Delivery Management
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Management in England over the 6 months to 12 June 2024.

Salary histogram for Service Delivery Management in England

Service Delivery Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -14 18 £62,500 -8.29%
Midlands -30 14 £32,500 -27.78% 3
London +91 12 £55,000 -21.43% 3
West Midlands -4 9 £42,500 +13.33% 2
East Midlands -28 5 £32,500 -27.78% 1
North of England +8 4 £36,500 -5.19% 2
East of England -18 4 £38,000 -13.14%
North West - 4 £36,500 - 1
Service Delivery Management
UK

Service Delivery Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.11%) SharePoint
2 2 (3.70%) Microsoft Exchange
Applications
1 11 (20.37%) Microsoft Excel
2 10 (18.52%) Microsoft Office
3 9 (16.67%) Microsoft PowerPoint
Cloud Services
1 6 (11.11%) Azure
1 6 (11.11%) Entra ID
2 4 (7.41%) Microsoft 365
3 2 (3.70%) WhatsApp
4 1 (1.85%) Google Workspace
Communications & Networking
1 6 (11.11%) VPN
2 5 (9.26%) Firewall
2 5 (9.26%) Network Security
3 1 (1.85%) Cisco IOS
3 1 (1.85%) SD-WAN
3 1 (1.85%) Structured Cabling
3 1 (1.85%) VLAN
3 1 (1.85%) WAN
General
1 28 (51.85%) Finance
1 28 (51.85%) Social Skills
2 17 (31.48%) Public Sector
3 14 (25.93%) Analytical Skills
4 8 (14.81%) Retail
5 5 (9.26%) Legal
6 4 (7.41%) Presentation Skills
7 3 (5.56%) Banking
7 3 (5.56%) Telecoms
8 2 (3.70%) Financial Institution
8 2 (3.70%) Front Office
8 2 (3.70%) Investment Banking
9 1 (1.85%) Advertising
9 1 (1.85%) Games
9 1 (1.85%) Inclusion and Diversity
9 1 (1.85%) Influencing Skills
9 1 (1.85%) Law
9 1 (1.85%) Organisational Skills
Job Titles
1 32 (59.26%) Service Manager
2 28 (51.85%) Delivery Manager
2 28 (51.85%) Service Delivery Manager
3 8 (14.81%) IT Manager
4 7 (12.96%) IT Operations Manager
4 7 (12.96%) Operations Manager
5 5 (9.26%) Client Services Manager
5 5 (9.26%) Head of Delivery
5 5 (9.26%) Head of Service Delivery
5 5 (9.26%) IT Support
6 4 (7.41%) Head of Service Management
7 2 (3.70%) Commercial Officer
7 2 (3.70%) Head of IT
7 2 (3.70%) Service Desk Manager
8 1 (1.85%) Architect
8 1 (1.85%) Data Centre Engineer
8 1 (1.85%) IT Services Delivery Manager
8 1 (1.85%) IT Services Manager
8 1 (1.85%) Senior Technical Architect
8 1 (1.85%) Technical Architect
Miscellaneous
1 9 (16.67%) Management Information System
2 6 (11.11%) Onboarding
3 5 (9.26%) Driving Licence
4 3 (5.56%) Self-Motivation
5 2 (3.70%) Hedge funds
6 1 (1.85%) Data Centre
6 1 (1.85%) Video Conferencing
Operating Systems
1 2 (3.70%) Windows
2 1 (1.85%) Mac OS
2 1 (1.85%) Windows 10
2 1 (1.85%) Windows Server
2 1 (1.85%) Windows Server 2016
Processes & Methodologies
1 54 (100.00%) Service Delivery
2 29 (53.70%) ITIL
3 27 (50.00%) Service Management
4 26 (48.15%) Problem-Solving
5 25 (46.30%) ITSM
6 16 (29.63%) Change Management
7 15 (27.78%) Continuous Improvement
8 12 (22.22%) Asset Management
8 12 (22.22%) Stakeholder Management
9 11 (20.37%) Budget Management
10 10 (18.52%) Customer Service
11 9 (16.67%) Problem Management
12 8 (14.81%) Matrix Management
13 7 (12.96%) Change Control
13 7 (12.96%) Customer Experience
13 7 (12.96%) Project Delivery
13 7 (12.96%) Supplier Management
14 6 (11.11%) Incident Management
14 6 (11.11%) Risk Register
14 6 (11.11%) Service Design
Qualifications
1 7 (12.96%) Security Cleared
2 3 (5.56%) Degree
2 3 (5.56%) ITIL Certification
3 2 (3.70%) ITIL Foundation Certificate
4 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 20 (37.04%) SLA
2 3 (5.56%) Cyber Essentials
2 3 (5.56%) ISO/IEC 27001
3 1 (1.85%) Data Quality
System Software
1 5 (9.26%) Hyper-V
2 2 (3.70%) Active Directory
Systems Management
1 1 (1.85%) Jamf Pro
1 1 (1.85%) Nagios
1 1 (1.85%) WMI
Vendors
1 15 (27.78%) Microsoft
2 5 (9.26%) SonicWALL
3 4 (7.41%) ConnectWise
3 4 (7.41%) Oracle
4 3 (5.56%) ServiceNow
5 1 (1.85%) BMC
5 1 (1.85%) Cisco
5 1 (1.85%) Google