Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 85 85 74
Rank change year-on-year 0 -11 +52
Contract jobs requiring a Support Engineer 485 671 979
As % of all contract jobs advertised in the UK excluding London 2.39% 2.92% 3.21%
As % of the Job Titles category 2.58% 3.09% 3.36%
Number of daily rates quoted 340 458 597
10th Percentile £133 £149 £130
25th Percentile £150 £173 £150
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% -4.76%
75th Percentile £271 £314 £273
90th Percentile £344 £438 £400
UK median daily rate £210 £250 £213
% change year-on-year -16.00% +17.65% -
Number of hourly rates quoted 34 39 98
10th Percentile £12.82 £14.15 £13.00
25th Percentile £17.00 £16.52 £15.62
Median hourly rate £18.20 £20.00 £17.50
Median % change year-on-year -9.00% +14.29% +9.38%
75th Percentile £43.75 £23.75 £20.75
90th Percentile £46.39 £32.55 £27.75
UK median hourly rate £21.41 £20.30 £17.50
% change year-on-year +5.46% +16.00% +9.38%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,772 21,693 29,145
% of contract IT jobs with a recognized job title 92.48% 94.28% 95.69%
Number of daily rates quoted 11,463 15,127 20,437
10th Percentile £213 £225 £204
25th Percentile £363 £394 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £595 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £544 £525
% change year-on-year -3.40% +3.52% +9.38%
Number of hourly rates quoted 2,267 1,104 1,447
10th Percentile £12.50 £13.41 £12.25
25th Percentile £15.73 £18.07 £14.29
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £61.60 £65.00 £44.85
90th Percentile £73.85 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 18 May 2024.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 18 May 2024.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -3 119 £210 -12.50% 180
Midlands +4 85 £200 -20.00% 90
North of England -17 82 £190 -15.56% 102
South West -11 70 £188 -6.25% 85
Scotland +38 50 £238 +43.94% 26
West Midlands -8 46 £225 -10.00% 51
East of England -9 46 £225 +17.65% 60
North West -16 43 £160 -44.83% 58
East Midlands +14 39 £200 -20.00% 39
Yorkshire -4 31 £200 - 37
Wales +25 24 £145 -12.12% 8
Northern Ireland 0 11 £140 -34.12% 7
North East +7 8 £175 -12.50% 7
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 18 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 274 (56.49%) Windows
2 170 (35.05%) Social Skills
3 169 (34.85%) Active Directory
4 161 (33.20%) Microsoft
5 159 (32.78%) Microsoft 365
6 127 (26.19%) Windows 10
7 118 (24.33%) Security Cleared
8 107 (22.06%) Customer Service
9 105 (21.65%) Problem-Solving
10 99 (20.41%) SCCM
11 73 (15.05%) SC Cleared
11 73 (15.05%) ITIL
12 67 (13.81%) Azure
13 62 (12.78%) Windows Server
14 53 (10.93%) Microsoft Office
15 52 (10.72%) Cisco
16 51 (10.52%) Degree
17 49 (10.10%) SLA
17 49 (10.10%) Microsoft Intune
17 49 (10.10%) Public Sector
18 47 (9.69%) Linux
19 45 (9.28%) Manufacturing
20 44 (9.07%) Telecoms
20 44 (9.07%) VMware
21 43 (8.87%) Microsoft Exchange
22 41 (8.45%) Windows 7
23 38 (7.84%) VPN
23 38 (7.84%) Apple
24 37 (7.63%) Firewall
24 37 (7.63%) Finance

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (8.87%) Microsoft Exchange
2 30 (6.19%) SharePoint
3 10 (2.06%) IIS
4 9 (1.86%) Confluence
5 6 (1.24%) Skype for Business
6 5 (1.03%) JBoss
7 4 (0.82%) Blackberry Enterprise Server
8 3 (0.62%) Tomcat
9 1 (0.21%) Exchange Server 2007
9 1 (0.21%) Exchange Server 2013
9 1 (0.21%) Site Server
Applications
1 53 (10.93%) Microsoft Office
2 8 (1.65%) Microsoft Excel
3 7 (1.44%) Microsoft PowerPoint
4 6 (1.24%) Microsoft Project
4 6 (1.24%) MS Visio
5 1 (0.21%) Acrobat
5 1 (0.21%) AutoCAD
Business Applications
1 5 (1.03%) Actimize
2 3 (0.62%) Dynamics CRM
3 2 (0.41%) Shopify
4 1 (0.21%) Elite 3E
4 1 (0.21%) Oracle EBS
Cloud Services
1 159 (32.78%) Microsoft 365
2 67 (13.81%) Azure
3 19 (3.92%) Entra ID
4 10 (2.06%) AWS
5 6 (1.24%) Power Platform
6 5 (1.03%) Dynamics 365
6 5 (1.03%) OneDrive
6 5 (1.03%) OpenShift
7 4 (0.82%) Azure DevOps
8 3 (0.62%) Azure Monitor
8 3 (0.62%) Azure Storage
8 3 (0.62%) WhatsApp
9 2 (0.41%) BigCommerce
9 2 (0.41%) IaaS
10 1 (0.21%) Azure Cognitive Services
10 1 (0.21%) ChatGPT
10 1 (0.21%) GCP
10 1 (0.21%) GitHub
10 1 (0.21%) OCI
10 1 (0.21%) PowerApps
Communications & Networking
1 38 (7.84%) VPN
2 37 (7.63%) Firewall
3 35 (7.22%) DNS
4 32 (6.60%) WAN
5 27 (5.57%) LAN
6 23 (4.74%) DHCP
7 20 (4.12%) TCP/IP
7 20 (4.12%) Wi-Fi
8 14 (2.89%) BGP
8 14 (2.89%) IPsec
8 14 (2.89%) SAN
8 14 (2.89%) VoIP
8 14 (2.89%) Wireless
9 12 (2.47%) MPLS
9 12 (2.47%) VLAN
10 10 (2.06%) Cisco Nexus
10 10 (2.06%) Junos
10 10 (2.06%) SD-WAN
11 9 (1.86%) Internet
11 9 (1.86%) Remote Desktop
Database & Business Intelligence
1 11 (2.27%) SQL Server
2 8 (1.65%) Elasticsearch
3 7 (1.44%) Relational Database
4 6 (1.24%) RDBMS
5 5 (1.03%) MySQL
5 5 (1.03%) PostgreSQL
5 5 (1.03%) Power BI
6 2 (0.41%) MongoDB
7 1 (0.21%) Data Warehouse
7 1 (0.21%) Oracle Database
Development Applications
1 20 (4.12%) JIRA
2 6 (1.24%) Git
3 5 (1.03%) Bitbucket Server
3 5 (1.03%) CA Release Automation
3 5 (1.03%) Jenkins
3 5 (1.03%) SonarQube
3 5 (1.03%) Sonatype Nexus
3 5 (1.03%) TeamCity
4 1 (0.21%) GitLab
4 1 (0.21%) Hudson
4 1 (0.21%) SQL Server Management Studio (SSMS)
General
1 170 (35.05%) Social Skills
2 49 (10.10%) Public Sector
3 45 (9.28%) Manufacturing
4 44 (9.07%) Telecoms
5 37 (7.63%) Finance
6 34 (7.01%) Analytical Skills
7 31 (6.39%) Marketing
8 29 (5.98%) Organisational Skills
9 25 (5.15%) Electronics
10 15 (3.09%) Presentation Skills
11 12 (2.47%) Documentation Skills
12 10 (2.06%) Legal
13 6 (1.24%) Police
14 5 (1.03%) Automotive
15 4 (0.82%) Financial Institution
15 4 (0.82%) Law
15 4 (0.82%) Pharmaceutical
16 3 (0.62%) Banking
16 3 (0.62%) Military
17 2 (0.41%) Retail
Libraries, Frameworks & Software Standards
1 8 (1.65%) Web Services
2 7 (1.44%) REST
3 6 (1.24%) CSS
3 6 (1.24%) Elastic Stack
4 5 (1.03%) .NET
4 5 (1.03%) Spring Boot
4 5 (1.03%) XML
5 3 (0.62%) ARM Templates
5 3 (0.62%) Middleware
6 2 (0.41%) 802.1X
6 2 (0.41%) VML
7 1 (0.21%) Apache NiFi
7 1 (0.21%) Hugging Face
7 1 (0.21%) LangChain
7 1 (0.21%) PyTorch
7 1 (0.21%) SAP Basis
7 1 (0.21%) Software Packaging
7 1 (0.21%) TensorFlow
Miscellaneous
1 34 (7.01%) Driving Licence
2 30 (6.19%) Data Centre
3 22 (4.54%) NHS
4 21 (4.33%) PKI
5 18 (3.71%) Clustering
6 15 (3.09%) Self-Motivation
7 12 (2.47%) iPad
7 12 (2.47%) iPhone
7 12 (2.47%) Onboarding
8 11 (2.27%) Management Information System
9 9 (1.86%) CMDB
10 7 (1.44%) Linux Command Line
10 7 (1.44%) Video Conferencing
11 5 (1.03%) Fat Client
11 5 (1.03%) Life Science
11 5 (1.03%) Thin Client
12 4 (0.82%) BYOD
12 4 (0.82%) Data Protection Act
13 3 (0.62%) Enterprise Software
13 3 (0.62%) Renewable Energy
Operating Systems
1 274 (56.49%) Windows
2 127 (26.19%) Windows 10
3 62 (12.78%) Windows Server
4 47 (9.69%) Linux
5 41 (8.45%) Windows 7
6 22 (4.54%) Windows Server 2012
7 20 (4.12%) Apple iOS
7 20 (4.12%) Windows Server 2019
8 19 (3.92%) Mac OS
9 18 (3.71%) Android
10 15 (3.09%) Red Hat Enterprise Linux
11 14 (2.89%) Windows Server 2016
12 6 (1.24%) Mac OS X
12 6 (1.24%) Solaris
13 5 (1.03%) Windows Server 2008
14 4 (0.82%) Windows Vista
15 3 (0.62%) Ubuntu
15 3 (0.62%) VMS
16 2 (0.41%) Debian
16 2 (0.41%) Windows XP
Processes & Methodologies
1 107 (22.06%) Customer Service
2 105 (21.65%) Problem-Solving
3 73 (15.05%) ITIL
4 31 (6.39%) Business Intelligence
5 30 (6.19%) Infrastructure Engineering
6 26 (5.36%) Migration
6 26 (5.36%) Service Management
7 25 (5.15%) Digital Marketing
7 25 (5.15%) Programme Management
8 23 (4.74%) Asset Management
8 23 (4.74%) Mobile Device Management
9 19 (3.92%) Decision-Making
10 17 (3.51%) Break/Fix
10 17 (3.51%) Continuous Improvement
11 16 (3.30%) Hardware Maintenance
11 16 (3.30%) Incident Management
11 16 (3.30%) Service Delivery
12 15 (3.09%) Analytics
12 15 (3.09%) DevOps
13 14 (2.89%) High Availability
Programming Languages
1 36 (7.42%) PowerShell
2 18 (3.71%) SQL
3 13 (2.68%) Python
4 8 (1.65%) JavaScript
5 5 (1.03%) Perl
6 4 (0.82%) C#
6 4 (0.82%) VB
7 3 (0.62%) Bicep
7 3 (0.62%) VBScript
8 2 (0.41%) Java
9 1 (0.21%) Bash
9 1 (0.21%) Kusto Query Language
9 1 (0.21%) Shell Script
9 1 (0.21%) T-SQL
Qualifications
1 118 (24.33%) Security Cleared
2 73 (15.05%) SC Cleared
3 51 (10.52%) Degree
4 30 (6.19%) DV Cleared
5 24 (4.95%) Cisco Certification
5 24 (4.95%) Microsoft Certification
6 22 (4.54%) CCNA
7 13 (2.68%) BPSS Clearance
8 11 (2.27%) MCSE
9 9 (1.86%) DBS Check
9 9 (1.86%) MCSA
10 8 (1.65%) A+ Certification
11 6 (1.24%) CCNP
12 5 (1.03%) ITIL Certification
12 5 (1.03%) RHCE
13 4 (0.82%) ITIL Foundation Certificate
13 4 (0.82%) MCP
14 2 (0.41%) CCENT
14 2 (0.41%) MCDST
14 2 (0.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (10.10%) SLA
2 5 (1.03%) GAMP
2 5 (1.03%) GxP
2 5 (1.03%) ISO 9000
3 2 (0.41%) Data Quality
3 2 (0.41%) ISO/IEC 27001
4 1 (0.21%) Cyber Essentials
4 1 (0.21%) QA
System Software
1 169 (34.85%) Active Directory
2 36 (7.42%) VMware Infrastructure
3 14 (2.89%) Hyper-V
4 7 (1.44%) KVM
5 6 (1.24%) Docker
6 5 (1.03%) Virtual Machines
6 5 (1.03%) VMware ESXi
6 5 (1.03%) VMware Workstation
7 4 (0.82%) vSphere
8 3 (0.62%) BitLocker
8 3 (0.62%) Firmware
8 3 (0.62%) Virtual Desktop
9 2 (0.41%) VMware NSX
10 1 (0.21%) Citrix Hypervisor
10 1 (0.21%) XenApp
10 1 (0.21%) XenDesktop
Systems Management
1 99 (20.41%) SCCM
2 49 (10.10%) Microsoft Intune
3 13 (2.68%) WSUS
4 10 (2.06%) Autotask
5 9 (1.86%) Kubernetes
5 9 (1.86%) SCOM
6 8 (1.65%) Active Directory Federation Services
6 8 (1.65%) Jamf Pro
7 7 (1.44%) Failover Clustering
8 5 (1.03%) Kibana
8 5 (1.03%) OpenView
8 5 (1.03%) Progress Chef
9 4 (0.82%) Ansible
9 4 (0.82%) Nessus
9 4 (0.82%) Systems Management Server (SMS)
9 4 (0.82%) vCenter Server
10 3 (0.62%) Red Hat Satellite
10 3 (0.62%) ZABBIX
11 2 (0.41%) AirWatch
12 1 (0.21%) Packer
Vendors
1 161 (33.20%) Microsoft
2 52 (10.72%) Cisco
3 44 (9.07%) VMware
4 38 (7.84%) Apple
5 28 (5.77%) SAP
6 26 (5.36%) HP
7 20 (4.12%) ServiceNow
8 19 (3.92%) Red Hat
9 17 (3.51%) Juniper
10 10 (2.06%) Atlassian
10 10 (2.06%) Citrix
11 9 (1.86%) Veeam
12 7 (1.44%) Oracle
13 6 (1.24%) BT
13 6 (1.24%) Datto
13 6 (1.24%) Fujitsu
14 5 (1.03%) AppDynamics
14 5 (1.03%) Remedy
14 5 (1.03%) Splunk
15 4 (0.82%) McAfee