Incident Management Contracts in the UK excluding London

Incident Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 99 96 127
Rank change year-on-year -3 +31 +27
Contract jobs citing Incident Management 426 602 633
As % of all contract jobs advertised in the UK excluding London 2.10% 2.62% 2.08%
As % of the Processes & Methodologies category 2.49% 2.92% 2.33%
Number of daily rates quoted 196 360 359
10th Percentile £181 £205 £150
25th Percentile £313 £309 £263
Median daily rate (50th Percentile) £508 £450 £425
Median % change year-on-year +12.89% +5.88% +6.25%
75th Percentile £575 £575 £538
90th Percentile £725 £650 £625
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 131 106 150
10th Percentile £14.16 £13.29 -
25th Percentile £14.28 £13.41 £13.25
Median hourly rate £15.97 £19.81 £15.50
Median % change year-on-year -19.38% +27.81% +3.33%
75th Percentile £21.37 £24.64 £22.00
90th Percentile £26.50 £43.75 £24.66
UK median hourly rate £16.23 £19.81 £15.50
% change year-on-year -18.07% +27.81% -3.13%

All Process and Methodology Skills
UK excluding London

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,112 20,583 27,136
As % of all contract IT jobs advertised in the UK excluding London 84.30% 89.45% 89.10%
Number of daily rates quoted 10,220 14,187 18,951
10th Percentile £250 £258 £235
25th Percentile £381 £400 £388
Median daily rate (50th Percentile) £500 £500 £480
Median % change year-on-year - +4.17% +9.09%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £656
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +7.07%
Number of hourly rates quoted 2,064 1,254 1,350
10th Percentile £12.35 £10.63 £12.25
25th Percentile £15.25 £15.25 £14.25
Median hourly rate £37.50 £35.00 £20.00
Median % change year-on-year +7.14% +75.00% -4.99%
75th Percentile £61.30 £65.00 £47.25
90th Percentile £72.50 £73.74 £61.52
UK median hourly rate £36.05 £36.00 £25.68
% change year-on-year +0.13% +40.19% +7.00%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Incident Management in the UK excluding London.

Daily rate trend for Incident Management in the UK excluding London

Incident Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 18 May 2024.

Daily rate histogram for Incident Management in the UK excluding London

Incident Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Incident Management in the UK excluding London.

Hourly rate trend for Incident Management in the UK excluding London

Incident Management
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Incident Management in the UK excluding London over the 6 months to 18 May 2024.

Hourly rate histogram for Incident Management in the UK excluding London

Incident Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +16 103 £488 -4.41% 67
East of England -2 99 £301 -8.71% 34
North of England -29 79 £538 +7.60% 45
South West +41 76 £520 +24.18% 27
West Midlands +31 60 £438 -20.45% 41
Midlands +21 60 £438 -12.50% 57
Yorkshire +3 41 £582 +32.27% 15
North West -44 38 £513 -1.44% 21
Scotland +3 27 £515 +21.89% 10
Northern Ireland +2 6 - - 3
Wales +8 1 £190 -30.91% 5
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (2.58%) Microsoft Exchange
2 10 (2.35%) SharePoint
3 6 (1.41%) Confluence
4 3 (0.70%) Apache
4 3 (0.70%) Skype for Business
5 1 (0.23%) JBoss
5 1 (0.23%) nginx
5 1 (0.23%) Oracle Application Server
5 1 (0.23%) Oracle Spatial
5 1 (0.23%) Tomcat
5 1 (0.23%) WebLogic
Applications
1 54 (12.68%) Microsoft Excel
2 48 (11.27%) Microsoft PowerPoint
3 12 (2.82%) Microsoft Office
Business Applications
1 2 (0.47%) Remedy ITSM
2 1 (0.23%) SAP Retail
2 1 (0.23%) Temenos T24
2 1 (0.23%) Unit4 Business World
Cloud Services
1 65 (15.26%) Microsoft 365
2 36 (8.45%) Azure
3 12 (2.82%) AWS
4 9 (2.11%) Azure DevOps
4 9 (2.11%) Azure Monitor
5 8 (1.88%) Azure Functions
5 8 (1.88%) Serverless
6 7 (1.64%) Power Platform
7 4 (0.94%) Entra ID
8 3 (0.70%) Azure API Management
8 3 (0.70%) Azure Data Factory
8 3 (0.70%) Azure Key Vault
8 3 (0.70%) Azure Logic Apps
8 3 (0.70%) OCI
8 3 (0.70%) Oracle Service Cloud
8 3 (0.70%) PaaS
9 2 (0.47%) Azure Sentinel
9 2 (0.47%) Mimecast
9 2 (0.47%) OneDrive
9 2 (0.47%) SaaS
Communications & Networking
1 42 (9.86%) Wi-Fi
2 24 (5.63%) Firewall
3 19 (4.46%) Network Security
4 17 (3.99%) WAN
5 15 (3.52%) DNS
6 14 (3.29%) SAN
7 13 (3.05%) VPN
8 10 (2.35%) DHCP
9 9 (2.11%) BGP
9 9 (2.11%) IPsec
9 9 (2.11%) MPLS
10 8 (1.88%) LAN
11 7 (1.64%) Cisco ASA
11 7 (1.64%) TCP/IP
11 7 (1.64%) Wireless
12 6 (1.41%) Cisco ISE
13 5 (1.17%) HTTP
14 4 (0.94%) SCCP
14 4 (0.94%) SD-WAN
15 3 (0.70%) Cisco Nexus
Database & Business Intelligence
1 9 (2.11%) SQL Server
2 7 (1.64%) Power BI
3 3 (0.70%) Azure SQL Database
3 3 (0.70%) Elasticsearch
3 3 (0.70%) NoSQL
3 3 (0.70%) PostgreSQL
3 3 (0.70%) SQL Server Integration Services
4 2 (0.47%) MySQL
4 2 (0.47%) Tableau
5 1 (0.23%) Apache Hive
5 1 (0.23%) Data Mining
5 1 (0.23%) DB2
5 1 (0.23%) GIS
5 1 (0.23%) Hadoop
5 1 (0.23%) Oracle Database 12c
5 1 (0.23%) Oracle Reports
5 1 (0.23%) RDBMS
5 1 (0.23%) Relational Database
5 1 (0.23%) Spatial Data
5 1 (0.23%) SQLite
Development Applications
1 17 (3.99%) JIRA
2 3 (0.70%) Git
2 3 (0.70%) Sonatype Nexus
2 3 (0.70%) Visual Studio
3 2 (0.47%) Bitbucket
3 2 (0.47%) Cypress.io
3 2 (0.47%) JMeter
3 2 (0.47%) Selenium
4 1 (0.23%) Artifactory
4 1 (0.23%) GoCD
4 1 (0.23%) Hudson
4 1 (0.23%) IDA Disassembler
4 1 (0.23%) JUnit
4 1 (0.23%) Octopus Deploy
4 1 (0.23%) Oracle Forms
4 1 (0.23%) TeamCity
General
1 165 (38.73%) Social Skills
2 58 (13.62%) Public Sector
3 38 (8.92%) Analytical Skills
4 37 (8.69%) Retail
5 31 (7.28%) Telecoms
6 22 (5.16%) Finance
7 20 (4.69%) Legal
8 10 (2.35%) German Language
9 6 (1.41%) Influencing Skills
9 6 (1.41%) Manufacturing
10 4 (0.94%) Automotive
10 4 (0.94%) Banking
10 4 (0.94%) Electronics
10 4 (0.94%) Hungarian Language
10 4 (0.94%) Marketing
10 4 (0.94%) Organisational Skills
10 4 (0.94%) Presentation Skills
11 3 (0.70%) Documentation Skills
11 3 (0.70%) Dutch Language
11 3 (0.70%) Lithuanian Language
Job Titles
1 177 (41.55%) Analyst
2 111 (26.06%) Service Analyst
3 97 (22.77%) Service Desk Analyst
4 32 (7.51%) Senior
5 26 (6.10%) Customer Analyst
5 26 (6.10%) Customer Service Analyst
6 22 (5.16%) Incident Manager
7 19 (4.46%) Consultant
8 18 (4.23%) Lead
9 16 (3.76%) Support Engineer
10 15 (3.52%) 1st Line Service Desk Analyst
10 15 (3.52%) Cyber Defence Analyst
11 14 (3.29%) IT Support
11 14 (3.29%) Security Analyst
12 13 (3.05%) Call Centre Analyst
12 13 (3.05%) Service Manager
13 12 (2.82%) Cybersecurity Analyst
13 12 (2.82%) Problem Manager
13 12 (2.82%) Senior Analyst
13 12 (2.82%) SOC Analyst
Libraries, Frameworks & Software Standards
1 9 (2.11%) .NET
1 9 (2.11%) CSS
2 8 (1.88%) XML
3 5 (1.17%) AngularJS
4 4 (0.94%) .NET Framework
4 4 (0.94%) HTML
4 4 (0.94%) LDAP
4 4 (0.94%) REST
4 4 (0.94%) SOAP
5 3 (0.70%) ARM Templates
5 3 (0.70%) JSON
5 3 (0.70%) OAuth
5 3 (0.70%) OpenID
5 3 (0.70%) Regular Expression
6 2 (0.47%) Elastic Stack
6 2 (0.47%) Jest
6 2 (0.47%) Kafka
6 2 (0.47%) Node.js
6 2 (0.47%) React
6 2 (0.47%) RESTful
Miscellaneous
1 80 (18.78%) Management Information System
2 56 (13.15%) Cyber Kill Chain
3 53 (12.44%) Cyber Defence
4 52 (12.21%) Cyber Threat
5 19 (4.46%) PKI
6 10 (2.35%) Analytical Mindset
6 10 (2.35%) CMDB
6 10 (2.35%) Data Centre
6 10 (2.35%) Distributed Systems
7 7 (1.64%) Self-Motivation
8 5 (1.17%) Operational Technology
9 4 (0.94%) Security Operations Centre
10 3 (0.70%) Cloud Native
10 3 (0.70%) Data Protection Act
11 2 (0.47%) Driving Licence
11 2 (0.47%) iPhone
11 2 (0.47%) Public Cloud
11 2 (0.47%) Taxonomies
12 1 (0.23%) Hedge funds
12 1 (0.23%) iPad
Operating Systems
1 41 (9.62%) Windows
2 23 (5.40%) Linux
3 14 (3.29%) Unix
4 11 (2.58%) Windows Server
5 10 (2.35%) Mac OS X
6 8 (1.88%) Windows 10
7 6 (1.41%) Android
7 6 (1.41%) Apple iOS
8 5 (1.17%) Windows Server 2019
9 4 (0.94%) Windows Server 2016
10 2 (0.47%) Mac OS
10 2 (0.47%) VMS
11 1 (0.23%) Red Hat Enterprise Linux
11 1 (0.23%) Ubuntu
11 1 (0.23%) Windows Server 2012
Processes & Methodologies
1 159 (37.32%) ITIL
2 129 (30.28%) Customer Service
3 122 (28.64%) Problem-Solving
4 87 (20.42%) Problem Management
5 86 (20.19%) Cybersecurity
6 84 (19.72%) SIEM
7 79 (18.54%) Service Delivery
8 76 (17.84%) Incident Response
9 67 (15.73%) Mathematics
10 66 (15.49%) Information Security
11 59 (13.85%) Root Cause Analysis
12 58 (13.62%) Mentoring
13 56 (13.15%) MITRE ATT&CK
13 56 (13.15%) Use Case
14 51 (11.97%) Protective Monitoring
14 51 (11.97%) Service Management
15 47 (11.03%) SOAR
16 41 (9.62%) Case Management
17 40 (9.39%) Change Management
17 40 (9.39%) Threat Intelligence
Programming Languages
1 23 (5.40%) PowerShell
2 11 (2.58%) JavaScript
3 9 (2.11%) Python
4 7 (1.64%) C#
4 7 (1.64%) SQL
5 6 (1.41%) Java
6 4 (0.94%) MATLAB
6 4 (0.94%) VB.NET
6 4 (0.94%) VBA
7 3 (0.70%) Shell Script
8 2 (0.47%) PHP
8 2 (0.47%) TypeScript
9 1 (0.23%) Groovy
9 1 (0.23%) Kotlin
Qualifications
1 139 (32.63%) Security Cleared
2 77 (18.08%) SC Cleared
3 59 (13.85%) DV Cleared
4 48 (11.27%) Microsoft Certification
5 41 (9.62%) A+ Certification
5 41 (9.62%) MCSA
6 32 (7.51%) Degree
7 25 (5.87%) MCP
8 16 (3.76%) Cisco Certification
9 13 (3.05%) ITIL Foundation Certificate
10 11 (2.58%) ITIL Certification
11 10 (2.35%) CCNP
11 10 (2.35%) CISSP
12 9 (2.11%) Computer Science Degree
13 7 (1.64%) CCNA
14 6 (1.41%) BPSS Clearance
14 6 (1.41%) CCSA
14 6 (1.41%) JNCIA
15 4 (0.94%) CLAS
15 4 (0.94%) ISO 27001 Lead Auditor
Quality Assurance & Compliance
1 53 (12.44%) NIST
2 39 (9.15%) NIST 800
3 31 (7.28%) SLA
4 27 (6.34%) ISO/IEC 27001
5 15 (3.52%) GDPR
6 11 (2.58%) HIPAA
7 10 (2.35%) California Consumer Privacy Act
8 9 (2.11%) HMG Security Policy Framework
9 6 (1.41%) QA
10 4 (0.94%) Data Quality
10 4 (0.94%) Disclosure Scotland
11 3 (0.70%) PCI DSS
12 2 (0.47%) NCSC
13 1 (0.23%) Accessibility
13 1 (0.23%) GRC
13 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.23%) JSP 440
System Software
1 38 (8.92%) Active Directory
2 6 (1.41%) Virtual Desktop
3 3 (0.70%) BitLocker
4 2 (0.47%) Firmware
5 1 (0.23%) Docker
5 1 (0.23%) Snort
5 1 (0.23%) VMware ESXi
5 1 (0.23%) VMware Infrastructure
Systems Management
1 7 (1.64%) Microsoft Intune
1 7 (1.64%) SCCM
2 6 (1.41%) Ansible
3 5 (1.17%) SysTrack
4 4 (0.94%) Terraform
5 3 (0.70%) Active Directory Federation Services
5 3 (0.70%) Kibana
5 3 (0.70%) SCOM
5 3 (0.70%) Single Sign-On
5 3 (0.70%) ZABBIX
6 2 (0.47%) Computer Emergency Response Teams
6 2 (0.47%) Kubernetes
6 2 (0.47%) logstash
6 2 (0.47%) Nagios
6 2 (0.47%) Nessus
7 1 (0.23%) Enterprise Manager Cloud Control
7 1 (0.23%) Progress Chef
7 1 (0.23%) Rancher
7 1 (0.23%) vCenter Server
7 1 (0.23%) WSUS
Vendors
1 157 (36.85%) Microsoft
2 73 (17.14%) ServiceNow
3 53 (12.44%) Citrix
4 21 (4.93%) Cisco
5 19 (4.46%) Juniper
6 15 (3.52%) Splunk
7 11 (2.58%) Oracle
8 9 (2.11%) CheckPoint
8 9 (2.11%) SAP
9 8 (1.88%) Palo Alto
10 7 (1.64%) Dell
10 7 (1.64%) HP
11 6 (1.41%) Blue Coat
12 5 (1.17%) New Relic
12 5 (1.17%) OpenAI
13 4 (0.94%) BT
13 4 (0.94%) NetApp
14 3 (0.70%) Kofax
14 3 (0.70%) Nokia
14 3 (0.70%) VMware