ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 27 24 25
Rank change year-on-year -3 +1 +5
Contract jobs citing ITIL 1,150 1,636 2,133
As % of all contract jobs advertised in the UK excluding London 5.67% 7.09% 7.01%
As % of the Processes & Methodologies category 6.72% 7.93% 7.88%
Number of daily rates quoted 760 1,155 1,396
10th Percentile £200 £188 £155
25th Percentile £300 £313 £250
Median daily rate (50th Percentile) £475 £450 £425
Median % change year-on-year +5.56% +5.88% +6.25%
75th Percentile £575 £550 £538
90th Percentile £626 £654 £644
UK median daily rate £475 £465 £465
% change year-on-year +2.15% - +9.41%
Number of hourly rates quoted 137 129 197
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £17.50 £17.50 £15.50
Median % change year-on-year - +12.90% -18.42%
75th Percentile £23.75 £43.75 £20.51
90th Percentile £46.18 £65.00 £29.93
UK median hourly rate £17.50 £18.25 £16.25
% change year-on-year -4.11% +12.31% -16.67%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,110 20,642 27,081
As % of all contract IT jobs advertised in the UK excluding London 84.43% 89.51% 89.05%
Number of daily rates quoted 10,201 14,252 18,911
10th Percentile £250 £255 £236
25th Percentile £380 £400 £388
Median daily rate (50th Percentile) £500 £500 £476
Median % change year-on-year - +5.04% +8.51%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,053 1,261 1,359
10th Percentile £12.31 £10.75 £12.25
25th Percentile £15.25 £15.25 £14.25
Median hourly rate £37.50 £35.00 £20.00
Median % change year-on-year +7.14% +75.00% -6.98%
75th Percentile £61.25 £65.00 £47.25
90th Percentile £72.82 £73.71 £61.30
UK median hourly rate £36.05 £36.00 £25.68
% change year-on-year +0.13% +40.19% +4.82%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 15 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 15 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -6 305 £475 +4.40% 156
South West +14 269 £500 -5.66% 102
North of England -8 236 £475 +5.56% 148
North West -19 125 £475 - 71
East of England -11 121 £425 +11.48% 76
Midlands -12 119 £450 +4.65% 140
Yorkshire +15 104 £475 +18.75% 50
West Midlands +8 96 £450 -10.00% 89
Scotland +1 95 £340 -19.05% 42
East Midlands -32 22 £540 +44.00% 51
North East +14 18 £475 +5.56% 27
Wales -26 3 £190 -50.97% 23
Isle of Man - 3 - -
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (7.13%) Microsoft Exchange
1 82 (7.13%) SharePoint
2 44 (3.83%) Confluence
3 42 (3.65%) SharePoint Server
4 10 (0.87%) Skype for Business
5 7 (0.61%) SharePoint 2010
6 5 (0.43%) IBM HTTP Server
6 5 (0.43%) WebSphere
6 5 (0.43%) WebSphere Application Server
6 5 (0.43%) WebSphere Portal
7 4 (0.35%) CMS
7 4 (0.35%) Exchange Server 2007
8 3 (0.26%) Drupal
8 3 (0.26%) Exchange Server 2013
8 3 (0.26%) SAS
9 2 (0.17%) IBM Notes
10 1 (0.087%) Apache
10 1 (0.087%) MQSeries
10 1 (0.087%) Tomcat
10 1 (0.087%) WebLogic
Applications
1 105 (9.13%) Microsoft Office
2 34 (2.96%) Microsoft Excel
3 21 (1.83%) Microsoft PowerPoint
4 4 (0.35%) Microsoft Project
5 3 (0.26%) SPSS
6 1 (0.087%) Adobe Creative Suite
6 1 (0.087%) AutoCAD
Business Applications
1 29 (2.52%) Remedy ITSM
2 7 (0.61%) SAP S/4HANA
3 4 (0.35%) Dynamics GP
4 3 (0.26%) SAP Oil and Gas
5 2 (0.17%) Salesforce CRM
6 1 (0.087%) assyst
6 1 (0.087%) Oracle AGIS
6 1 (0.087%) Oracle Assets
6 1 (0.087%) Oracle Cash Management
6 1 (0.087%) Oracle EBS
6 1 (0.087%) Oracle Financials
6 1 (0.087%) Oracle Payables
6 1 (0.087%) Oracle Procure-to-Pay
6 1 (0.087%) Oracle Receivables
6 1 (0.087%) Oracle Retail
6 1 (0.087%) SAP HCM
6 1 (0.087%) SAP PM
Cloud Services
1 188 (16.35%) Microsoft 365
2 167 (14.52%) Azure
3 45 (3.91%) Power Platform
4 40 (3.48%) Entra ID
5 38 (3.30%) Azure Stack
6 34 (2.96%) AWS
7 23 (2.00%) Azure Monitor
8 20 (1.74%) SaaS
9 18 (1.57%) OneDrive
10 17 (1.48%) Azure Storage
10 17 (1.48%) PaaS
11 16 (1.39%) OCI
12 13 (1.13%) IaaS
13 9 (0.78%) GCP
13 9 (0.78%) Serverless
14 8 (0.70%) Power Automate
14 8 (0.70%) PowerApps
15 5 (0.43%) Azure DevOps
15 5 (0.43%) Azure Functions
16 4 (0.35%) Dynamics 365
Communications & Networking
1 133 (11.57%) Firewall
2 80 (6.96%) DNS
3 73 (6.35%) DHCP
4 59 (5.13%) SAN
5 58 (5.04%) Wi-Fi
6 55 (4.78%) BGP
7 50 (4.35%) LAN
7 50 (4.35%) WAN
8 35 (3.04%) VPN
9 27 (2.35%) TCP/IP
10 23 (2.00%) Cisco ASA
11 22 (1.91%) Network Security
12 21 (1.83%) Cisco ISE
13 20 (1.74%) OSPF
14 19 (1.65%) Cisco Firepower
14 19 (1.65%) SNMP
15 17 (1.48%) VoIP
16 16 (1.39%) IPsec
16 16 (1.39%) SSL
17 15 (1.30%) PBX
Database & Business Intelligence
1 36 (3.13%) Power BI
2 15 (1.30%) SQL Server
3 8 (0.70%) Metadata
4 7 (0.61%) PowerPivot
4 7 (0.61%) SQL Server Reporting Services
5 6 (0.52%) Microsoft Power View
5 6 (0.52%) Qlik Sense
6 5 (0.43%) Data Mining
7 4 (0.35%) DynamoDB
7 4 (0.35%) MySQL
7 4 (0.35%) Oracle Reports
7 4 (0.35%) Relational Database
8 3 (0.26%) Tableau
9 2 (0.17%) NonStop SQL
10 1 (0.087%) Amazon RDS
10 1 (0.087%) Big Data
10 1 (0.087%) GIS
10 1 (0.087%) MongoDB
10 1 (0.087%) Oracle Database 12c
10 1 (0.087%) Spatial Data
Development Applications
1 66 (5.74%) JIRA
2 24 (2.09%) Rational DOORS
3 5 (0.43%) IBM UrbanCode
4 4 (0.35%) Git
4 4 (0.35%) Selenium
5 3 (0.26%) Artifactory
5 3 (0.26%) GitLab
5 3 (0.26%) Jenkins
5 3 (0.26%) Subversion
6 2 (0.17%) MSI
7 1 (0.087%) Oracle Forms
7 1 (0.087%) Zephyr
General
1 422 (36.70%) Social Skills
2 158 (13.74%) Public Sector
3 115 (10.00%) Finance
4 110 (9.57%) Analytical Skills
5 93 (8.09%) Telecoms
6 59 (5.13%) Organisational Skills
7 42 (3.65%) Retail
8 35 (3.04%) Manufacturing
9 29 (2.52%) Marketing
10 28 (2.43%) Presentation Skills
11 20 (1.74%) Legal
12 15 (1.30%) Banking
12 15 (1.30%) Electronics
13 14 (1.22%) Documentation Skills
14 13 (1.13%) Police
15 11 (0.96%) Influencing Skills
16 10 (0.87%) Law
16 10 (0.87%) Publishing
17 9 (0.78%) Automotive
17 9 (0.78%) Inclusion and Diversity
Job Titles
1 256 (22.26%) Analyst
2 131 (11.39%) Service Analyst
3 116 (10.09%) Service Desk Analyst
4 93 (8.09%) Senior
5 87 (7.57%) Architect
6 74 (6.43%) Support Engineer
7 69 (6.00%) Service Manager
8 64 (5.57%) Developer
9 48 (4.17%) Infrastructure Engineer
9 48 (4.17%) Support Analyst
10 45 (3.91%) Technical Support
11 44 (3.83%) Lead
12 42 (3.65%) Network Engineer
13 41 (3.57%) IT Support
14 40 (3.48%) IT Manager
15 39 (3.39%) ServiceNow Developer
16 38 (3.30%) Consultant
17 37 (3.22%) Desktop Support
18 36 (3.13%) 1st Line Support
19 33 (2.87%) IT Analyst
Libraries, Frameworks & Software Standards
1 25 (2.17%) Middleware
2 24 (2.09%) CSS
2 24 (2.09%) Web Services
3 23 (2.00%) HTML
4 17 (1.48%) ARM Templates
5 12 (1.04%) Jinja
5 12 (1.04%) REST
6 10 (0.87%) .NET
7 8 (0.70%) Kafka
8 7 (0.61%) AngularJS
9 6 (0.52%) ActiveMQ
10 5 (0.43%) Elastic Stack
10 5 (0.43%) J2EE
10 5 (0.43%) LDAP
11 4 (0.35%) Oracle Fusion
11 4 (0.35%) XML
12 3 (0.26%) .NET Framework
12 3 (0.26%) D3.js
12 3 (0.26%) Regular Expression
12 3 (0.26%) Visualforce
Miscellaneous
1 63 (5.48%) Management Information System
2 53 (4.61%) Data Centre
3 49 (4.26%) Driving Licence
4 45 (3.91%) Self-Motivation
5 43 (3.74%) PKI
6 41 (3.57%) Private Cloud
7 39 (3.39%) CMDB
8 26 (2.26%) Video Conferencing
9 20 (1.74%) Virtual Team
10 19 (1.65%) Security Operations Centre
11 18 (1.57%) CSOC
12 13 (1.13%) Blackberry
12 13 (1.13%) iPhone
13 10 (0.87%) Clustering
13 10 (0.87%) Cyber Threat
13 10 (0.87%) Product Ownership
14 8 (0.70%) Public Cloud
14 8 (0.70%) Replication
15 7 (0.61%) Data Protection Act
15 7 (0.61%) Operational Technology
Operating Systems
1 366 (31.83%) Windows
2 139 (12.09%) Windows 10
3 115 (10.00%) Windows Server
4 114 (9.91%) Linux
5 79 (6.87%) Windows Server 2016
6 64 (5.57%) Windows Server 2019
7 48 (4.17%) Windows Server 2012
8 47 (4.09%) Windows 7
9 37 (3.22%) Unix
10 19 (1.65%) Windows NT
11 18 (1.57%) Ubuntu
12 15 (1.30%) Solaris
13 14 (1.22%) Debian
13 14 (1.22%) Windows XP
14 12 (1.04%) Apple iOS
15 8 (0.70%) Android
16 7 (0.61%) AIX
17 6 (0.52%) Mac OS
18 4 (0.35%) Mac OS X
18 4 (0.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 339 (29.48%) Service Management
2 256 (22.26%) Customer Service
3 252 (21.91%) Problem-Solving
4 233 (20.26%) ITSM
5 198 (17.22%) Agile
6 191 (16.61%) Service Delivery
7 153 (13.30%) Incident Management
8 127 (11.04%) Problem Management
9 120 (10.43%) Change Management
10 111 (9.65%) Continuous Improvement
11 88 (7.65%) Release Management
12 87 (7.57%) Project Management
12 87 (7.57%) Stakeholder Management
13 77 (6.70%) DevOps
14 68 (5.91%) Project Delivery
14 68 (5.91%) Roadmaps
15 66 (5.74%) Network Management
16 62 (5.39%) Infrastructure Engineering
17 61 (5.30%) Cybersecurity
18 59 (5.13%) Customer Requirements
Programming Languages
1 91 (7.91%) PowerShell
2 43 (3.74%) SQL
3 38 (3.30%) Python
4 28 (2.43%) JavaScript
5 25 (2.17%) C#
6 19 (1.65%) Perl
6 19 (1.65%) VBScript
7 17 (1.48%) Bicep
7 17 (1.48%) VB
8 12 (1.04%) Tcl
9 9 (0.78%) Bash
10 6 (0.52%) VB.NET
11 5 (0.43%) Shell Script
12 4 (0.35%) Apex Code
13 3 (0.26%) Go
13 3 (0.26%) Java
13 3 (0.26%) MATLAB
13 3 (0.26%) R
13 3 (0.26%) VBA
14 2 (0.17%) ABAP
Qualifications
1 463 (40.26%) Security Cleared
2 295 (25.65%) SC Cleared
3 214 (18.61%) DV Cleared
4 209 (18.17%) Degree
5 99 (8.61%) Microsoft Certification
6 93 (8.09%) ITIL Certification
7 78 (6.78%) Cisco Certification
8 58 (5.04%) CCNA
9 55 (4.78%) A+ Certification
10 50 (4.35%) MCP
11 46 (4.00%) MCSA
12 42 (3.65%) ITIL Foundation Certificate
13 39 (3.39%) CCNP
14 36 (3.13%) MCSE
15 30 (2.61%) BPSS Clearance
16 21 (1.83%) Computer Science Degree
17 15 (1.30%) HND
18 13 (1.13%) TOGAF Certification
19 12 (1.04%) Master's Degree
20 11 (0.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 81 (7.04%) SLA
2 51 (4.43%) QA
3 35 (3.04%) Government Security Classifications
4 26 (2.26%) ISO/IEC 20000
5 25 (2.17%) GDPR
6 19 (1.65%) ISO/IEC 27001
7 17 (1.48%) NCSC
8 14 (1.22%) COBIT
8 14 (1.22%) NIST
9 13 (1.13%) Disclosure Scotland
10 9 (0.78%) PCI DSS
11 8 (0.70%) Cyber Essentials
11 8 (0.70%) ISO 9001
12 7 (0.61%) Data Quality
13 5 (0.43%) Accessibility
14 3 (0.26%) Cyber Essentials PLUS
14 3 (0.26%) PMO
15 1 (0.087%) GRC
15 1 (0.087%) ITGC
15 1 (0.087%) RMADS
System Software
1 241 (20.96%) Active Directory
2 73 (6.35%) VMware Infrastructure
3 47 (4.09%) Firmware
4 33 (2.87%) Hyper-V
5 26 (2.26%) VMware ESXi
6 25 (2.17%) Virtual Desktop
6 25 (2.17%) Virtual Machines
7 13 (1.13%) VMware NSX
8 11 (0.96%) vSphere
9 6 (0.52%) Virtual Servers
9 6 (0.52%) VMware Workstation
10 3 (0.26%) BitLocker
10 3 (0.26%) Microsoft Virtual Server
10 3 (0.26%) XenApp
11 1 (0.087%) Citrix Hypervisor
11 1 (0.087%) Docker
11 1 (0.087%) Samba
11 1 (0.087%) XenDesktop
Systems Management
1 137 (11.91%) SCCM
2 66 (5.74%) SCOM
3 61 (5.30%) WSUS
4 55 (4.78%) Microsoft Intune
5 41 (3.57%) Ansible
6 25 (2.17%) Kubernetes
7 23 (2.00%) NetBackup
8 21 (1.83%) EMC NetWorker
8 21 (1.83%) vCenter Server
9 20 (1.74%) Active Directory Federation Services
10 19 (1.65%) Sysprep
11 11 (0.96%) Single Sign-On
12 8 (0.70%) AirWatch
12 8 (0.70%) Rancher
13 7 (0.61%) Red Hat Satellite
13 7 (0.61%) Terraform
14 6 (0.52%) Jamf Pro
15 5 (0.43%) HP Data Protector
15 5 (0.43%) SysTrack
15 5 (0.43%) Tivoli Identity Manager
Vendors
1 367 (31.91%) Microsoft
2 216 (18.78%) ServiceNow
3 121 (10.52%) Cisco
4 108 (9.39%) VMware
5 107 (9.30%) Citrix
6 74 (6.43%) HP
7 46 (4.00%) Palo Alto
8 42 (3.65%) Atlassian
9 38 (3.30%) Juniper
10 37 (3.22%) Oracle
11 35 (3.04%) EMC
12 34 (2.96%) IBM
12 34 (2.96%) Remedy
13 31 (2.70%) SAP
14 30 (2.61%) Dell
15 27 (2.35%) Red Hat
16 26 (2.26%) Symantec
17 23 (2.00%) SolarWinds
17 23 (2.00%) Veeam
18 19 (1.65%) Nokia