Customer-Centric
UK > England
The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 2 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 386 | 472 | 501 |
| Rank change year-on-year | +86 | +29 | -40 |
| Contract jobs citing Customer-Centricity | 156 | 168 | 306 |
| As % of all contract jobs advertised in England | 0.42% | 0.35% | 0.43% |
| As % of the Processes & Methodologies category | 0.49% | 0.39% | 0.48% |
| Number of daily rates quoted | 97 | 124 | 204 |
| 10th Percentile | £180 | £169 | £316 |
| 25th Percentile | £330 | £340 | £462 |
| Median daily rate (50th Percentile) | £450 | £518 | £550 |
| Median % change year-on-year | -13.17% | -5.77% | - |
| 75th Percentile | £600 | £625 | £725 |
| 90th Percentile | £675 | £700 | £788 |
| UK median daily rate | £450 | £525 | £563 |
| % change year-on-year | -14.29% | -6.67% | +2.27% |
| Number of hourly rates quoted | 3 | 2 | 3 |
| 10th Percentile | - | £18.13 | £33.30 |
| 25th Percentile | £6.57 | £21.34 | £44.25 |
| Median hourly rate | £7.85 | £26.67 | £65.00 |
| Median % change year-on-year | -70.57% | -58.97% | +188.89% |
| 75th Percentile | £12.82 | £32.01 | £79.50 |
| 90th Percentile | £15.03 | £35.21 | £86.70 |
| UK median hourly rate | £10.30 | £26.67 | £26.25 |
| % change year-on-year | -61.38% | +1.60% | +15.38% |
All Process and Methodology Skills
England
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 31,636 | 42,957 | 64,216 |
| As % of all contract IT jobs advertised in England | 85.67% | 89.97% | 90.85% |
| Number of daily rates quoted | 20,638 | 30,177 | 45,793 |
| 10th Percentile | £300 | £325 | £338 |
| 25th Percentile | £413 | £444 | £431 |
| Median daily rate (50th Percentile) | £525 | £550 | £545 |
| Median % change year-on-year | -4.55% | +0.92% | +9.00% |
| 75th Percentile | £650 | £675 | £650 |
| 90th Percentile | £750 | £769 | £750 |
| UK median daily rate | £525 | £550 | £538 |
| % change year-on-year | -4.55% | +2.33% | +7.50% |
| Number of hourly rates quoted | 2,325 | 1,518 | 1,713 |
| 10th Percentile | £12.85 | £10.63 | £12.50 |
| 25th Percentile | £16.00 | £15.66 | £15.25 |
| Median hourly rate | £37.50 | £37.15 | £25.00 |
| Median % change year-on-year | +0.94% | +48.60% | +11.11% |
| 75th Percentile | £61.30 | £65.00 | £49.41 |
| 90th Percentile | £72.50 | £75.50 | £65.00 |
| UK median hourly rate | £36.50 | £36.00 | £25.68 |
| % change year-on-year | +1.39% | +40.19% | +9.70% |
Customer-Centricity
Job Vacancy Trend in England
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.
Customer-Centricity
Contractor Daily Rate Trend in England
3-month moving average daily rate quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Daily Rate Histogram in England
Daily rate distribution for jobs citing Customer-Centricity in England over the 6 months to 2 June 2024.
Customer-Centricity
Contractor Hourly Rate Trend in England
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Contract Job Locations in England
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | +85 | 80 | £475 | -10.80% | 130 |
| South East | +22 | 36 | £475 | +35.71% | 59 |
| South West | +14 | 12 | £150 | -77.78% | 21 |
| East of England | +15 | 10 | £345 | -28.31% | 17 |
| North of England | +23 | 9 | £550 | -2.65% | 58 |
| North West | +13 | 5 | £438 | -30.00% | 29 |
| Yorkshire | +18 | 4 | £600 | +18.23% | 19 |
| Midlands | +7 | 2 | £398 | -23.30% | 29 |
| West Midlands | +1 | 2 | £398 | -22.29% | 16 |
| Customer-Centricity UK |
|||||
Customer-Centricity
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||