IT Services Delivery Manager Jobs

IT Service Delivery Manager
UK

The median IT Service Delivery Manager salary in the UK is £50,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 812 904 1147
Rank change year-on-year +92 +243 -263
Permanent jobs requiring an IT Services Delivery Manager 72 71 95
As % of all permanent jobs advertised in the UK 0.072% 0.071% 0.058%
As % of the Job Titles category 0.076% 0.078% 0.061%
Number of salaries quoted 57 55 85
10th Percentile £32,650 £42,360 £39,100
25th Percentile £40,000 £46,875 £46,250
Median annual salary (50th Percentile) £50,000 £55,000 £62,500
Median % change year-on-year -9.09% -12.00% +13.64%
75th Percentile £72,500 £67,500 £70,000
90th Percentile £78,750 £87,500 -
UK excluding London median annual salary £40,000 £55,000 £47,750
% change year-on-year -27.27% +15.18% -10.33%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,627 91,047 156,403
% of permanent jobs with a recognized job title 94.71% 91.54% 96.08%
Number of salaries quoted 67,562 57,571 85,106
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,750 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

IT Services Delivery Manager
Job Vacancy Trend

Job postings that featured IT Services Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Delivery Manager.

Salary trend for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Salary Histogram

Salary distribution for jobs citing IT Services Delivery Manager over the 6 months to 20 May 2024.

Salary histogram for IT Services Delivery Manager in the UK

IT Services Delivery Manager
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Delivery Manager within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +81 61 £50,000 -9.09% 7
UK excluding London -17 35 £40,000 -27.27% 4
London +112 30 £70,000 +7.69% 2
Work from Home +90 21 £72,500 +16.00% 2
South East +17 11 £33,500 -44.17%
Midlands -3 8 £35,000 -33.33% 1
East Midlands -12 8 £35,000 -24.32% 1
North of England +25 7 £45,000 -18.18% 2
North West +1 7 £45,000 -28.00% 1
Scotland -62 7 £45,000 -
East of England - 2 £45,000 - 1

IT Services Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, IT Services Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Delivery Manager in the job title.

1 72 (100.00%) Service Delivery
2 39 (54.17%) ITIL
3 26 (36.11%) Service Management
4 21 (29.17%) Microsoft 365
5 20 (27.78%) ITSM
6 18 (25.00%) Microsoft
7 17 (23.61%) Social Skills
8 14 (19.44%) ITIL Certification
8 14 (19.44%) Project Management
8 14 (19.44%) Degree
9 13 (18.06%) SLA
10 12 (16.67%) SQL Server
11 11 (15.28%) Law
11 11 (15.28%) Telecoms
11 11 (15.28%) IT Strategy
12 10 (13.89%) Finance
12 10 (13.89%) ERP
12 10 (13.89%) Windows
12 10 (13.89%) SAP
12 10 (13.89%) Self-Motivation
12 10 (13.89%) Problem-Solving
12 10 (13.89%) Customer Service
13 9 (12.50%) Microsoft Excel
13 9 (12.50%) Analytical Skills
14 8 (11.11%) Cybersecurity
14 8 (11.11%) Microsoft Office
14 8 (11.11%) Legal
14 8 (11.11%) Inclusion and Diversity
15 7 (9.72%) Accessibility
15 7 (9.72%) Project Delivery

IT Services Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.78%) Microsoft Exchange
Applications
1 9 (12.50%) Microsoft Excel
2 8 (11.11%) Microsoft Office
Business Applications
1 6 (8.33%) Dynamics CRM
2 4 (5.56%) SAP ERP
Cloud Services
1 21 (29.17%) Microsoft 365
2 6 (8.33%) Power Platform
3 4 (5.56%) Azure
4 1 (1.39%) Entra ID
4 1 (1.39%) Google Workspace
4 1 (1.39%) SaaS
Communications & Networking
1 4 (5.56%) Wi-Fi
2 1 (1.39%) Firewall
2 1 (1.39%) LAN
2 1 (1.39%) NAS
2 1 (1.39%) WAN
Database & Business Intelligence
1 12 (16.67%) SQL Server
2 6 (8.33%) Power BI
2 6 (8.33%) SAP HANA
General
1 17 (23.61%) Social Skills
2 11 (15.28%) Law
2 11 (15.28%) Telecoms
3 10 (13.89%) Finance
4 9 (12.50%) Analytical Skills
5 8 (11.11%) Inclusion and Diversity
5 8 (11.11%) Legal
6 7 (9.72%) Retail
7 6 (8.33%) Manufacturing
7 6 (8.33%) Pharmaceutical
7 6 (8.33%) Public Sector
8 1 (1.39%) Advertising
8 1 (1.39%) Influencing Skills
Miscellaneous
1 10 (13.89%) Self-Motivation
2 4 (5.56%) Onboarding
2 4 (5.56%) Team-Oriented Environment
3 3 (4.17%) PMI
4 2 (2.78%) Product Ownership
5 1 (1.39%) Data Centre
Operating Systems
1 10 (13.89%) Windows
2 1 (1.39%) Windows Server
Processes & Methodologies
1 72 (100.00%) Service Delivery
2 39 (54.17%) ITIL
3 26 (36.11%) Service Management
4 20 (27.78%) ITSM
5 14 (19.44%) Project Management
6 11 (15.28%) IT Strategy
7 10 (13.89%) Customer Service
7 10 (13.89%) ERP
7 10 (13.89%) Problem-Solving
8 8 (11.11%) Cybersecurity
9 7 (9.72%) Collaborative Working
9 7 (9.72%) Computer Science
9 7 (9.72%) CRM
9 7 (9.72%) Information Security
9 7 (9.72%) Migration
9 7 (9.72%) Project Delivery
9 7 (9.72%) Stakeholder Management
10 6 (8.33%) Emotional Intelligence
10 6 (8.33%) Information Governance
10 6 (8.33%) Requirements Gathering
Qualifications
1 14 (19.44%) Degree
1 14 (19.44%) ITIL Certification
2 3 (4.17%) PMI Certification
2 3 (4.17%) PMP
3 1 (1.39%) CCNA
3 1 (1.39%) Cisco Certification
3 1 (1.39%) JNCIA
Quality Assurance & Compliance
1 13 (18.06%) SLA
2 7 (9.72%) Accessibility
2 7 (9.72%) GDPR
3 4 (5.56%) ISO/IEC 27001
4 2 (2.78%) QA
5 1 (1.39%) Cyber Essentials
5 1 (1.39%) ISO 9001
System Software
1 4 (5.56%) Active Directory
2 1 (1.39%) Hyper-V
Systems Management
1 1 (1.39%) Jamf Pro
1 1 (1.39%) Microsoft Intune
Vendors
1 18 (25.00%) Microsoft
2 10 (13.89%) SAP
3 5 (6.94%) Apple
3 5 (6.94%) Google
4 4 (5.56%) ServiceNow
5 1 (1.39%) Genesys
5 1 (1.39%) iManage
5 1 (1.39%) VMware