Customer Relationship Management Consultant
UK

The median Customer Relationship Management Consultant salary in the UK is £60,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 807 964 1213
Rank change year-on-year +157 +249 -304
Permanent jobs requiring a CRM Consultant 77 11 29
As % of all permanent jobs advertised in the UK 0.077% 0.011% 0.018%
As % of the Job Titles category 0.081% 0.012% 0.019%
Number of salaries quoted 76 10 24
10th Percentile £51,250 £39,350 £40,750
25th Percentile £55,000 £52,500 £50,313
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% +20.00%
75th Percentile £75,000 £67,500 £70,000
90th Percentile - £69,538 £77,500
UK excluding London median annual salary £60,000 £47,750 £60,000
% change year-on-year +25.65% -20.42% +20.00%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 94,627 91,047 156,403
% of permanent jobs with a recognized job title 94.71% 91.54% 96.08%
Number of salaries quoted 67,562 57,571 85,106
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,750 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

CRM Consultant
Job Vacancy Trend

Job postings that featured CRM Consultant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Consultant in the UK

CRM Consultant
Salary Trend

3-month moving average salary quoted in jobs citing CRM Consultant.

Salary trend for CRM Consultant in the UK

CRM Consultant
Salary Histogram

Salary distribution for jobs citing CRM Consultant over the 6 months to 20 May 2024.

Salary histogram for CRM Consultant in the UK

CRM Consultant
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Consultant within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +149 73 £62,500 +4.82% 16
UK excluding London +48 60 £60,000 +25.65% 8
Work from Home +104 23 £61,250 -5.22% 11
South East - 19 £60,000 - 3
North of England +53 18 £75,000 +130.77%
London +121 17 £70,000 +8.32% 10
Midlands +5 14 £58,750 +23.04% 1
West Midlands +23 12 £58,750 +23.04% 1
North West - 12 £75,000 -
North East - 6 £57,750 -
Wales +12 4 £55,000 -
East of England - 4 £55,000 - 4
South West - 1 £42,500 -
East Midlands - 1 £57,500 -

CRM Consultant Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2024, CRM Consultant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Consultant in the job title.

1 77 (100.00%) CRM
2 73 (94.81%) Dynamics 365
3 66 (85.71%) Dynamics CRM
4 65 (84.42%) Microsoft
5 28 (36.36%) Power Automate
6 27 (35.06%) Degree
7 22 (28.57%) Data Modelling
8 21 (27.27%) Law
9 20 (25.97%) Continuous Integration
10 19 (24.68%) Test Automation
10 19 (24.68%) Build Automation
11 16 (20.78%) Customer Service
12 15 (19.48%) SharePoint
12 15 (19.48%) DevOps
13 14 (18.18%) Ticket Management
13 14 (18.18%) Agile
13 14 (18.18%) Problem-Solving
14 12 (15.58%) Roadmaps
14 12 (15.58%) Social Skills
14 12 (15.58%) Analytical Skills
15 10 (12.99%) User Acceptance Testing
15 10 (12.99%) Power Platform
16 9 (11.69%) Marketing
16 9 (11.69%) BPR
16 9 (11.69%) ERP
16 9 (11.69%) MS Visio
17 8 (10.39%) GAP Analysis
17 8 (10.39%) User Stories
17 8 (10.39%) Project Delivery
17 8 (10.39%) Product Backlog

CRM Consultant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (19.48%) SharePoint
Applications
1 9 (11.69%) MS Visio
Business Applications
1 66 (85.71%) Dynamics CRM
2 4 (5.19%) Dynamics NAV
3 1 (1.30%) Adobe Campaign
Cloud Services
1 73 (94.81%) Dynamics 365
2 28 (36.36%) Power Automate
3 10 (12.99%) Power Platform
4 7 (9.09%) Microsoft 365
5 3 (3.90%) Azure
6 2 (2.60%) PowerApps
7 1 (1.30%) SaaS
Database & Business Intelligence
1 2 (2.60%) Power BI
General
1 21 (27.27%) Law
2 12 (15.58%) Analytical Skills
2 12 (15.58%) Social Skills
3 9 (11.69%) Marketing
4 5 (6.49%) Public Sector
5 4 (5.19%) Inclusion and Diversity
6 1 (1.30%) Documentation Skills
6 1 (1.30%) Finance
6 1 (1.30%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (3.90%) .NET
1 3 (3.90%) HTML
1 3 (3.90%) JSON
2 2 (2.60%) XML
3 1 (1.30%) HTML5 Canvas
3 1 (1.30%) REST
3 1 (1.30%) SOAP
3 1 (1.30%) Web Services
Miscellaneous
1 7 (9.09%) Greenfield Project
2 4 (5.19%) Low-Code
2 4 (5.19%) Virtual Team
3 1 (1.30%) Legacy Systems
3 1 (1.30%) Marketing Technology
3 1 (1.30%) Team-Oriented Environment
Processes & Methodologies
1 77 (100.00%) CRM
2 22 (28.57%) Data Modelling
3 20 (25.97%) Continuous Integration
4 19 (24.68%) Build Automation
4 19 (24.68%) Test Automation
5 16 (20.78%) Customer Service
6 15 (19.48%) DevOps
7 14 (18.18%) Agile
7 14 (18.18%) Problem-Solving
7 14 (18.18%) Ticket Management
8 12 (15.58%) Roadmaps
9 10 (12.99%) User Acceptance Testing
10 9 (11.69%) BPR
10 9 (11.69%) ERP
11 8 (10.39%) GAP Analysis
11 8 (10.39%) Product Backlog
11 8 (10.39%) Project Delivery
11 8 (10.39%) Requirements Gathering
11 8 (10.39%) User Stories
12 6 (7.79%) Stakeholder Management
Programming Languages
1 4 (5.19%) JavaScript
2 2 (2.60%) SQL
Qualifications
1 27 (35.06%) Degree
2 1 (1.30%) DBS Check
System Software
1 1 (1.30%) Active Directory
Vendors
1 65 (84.42%) Microsoft
2 1 (1.30%) Adobe
2 1 (1.30%) Marketo
2 1 (1.30%) Samsung