Customer Engagement Jobs in Hertfordshire

Customer Engagement
East of England > Hertfordshire

The table below provides summary statistics for permanent job vacancies advertised in Hertfordshire requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 77 121 153
Rank change year-on-year +44 +32 -42
Permanent jobs citing Customer Engagement 41 7 3
As % of all permanent jobs advertised in Hertfordshire 1.86% 0.43% 0.14%
As % of the Processes & Methodologies category 2.46% 0.46% 0.15%
Number of salaries quoted 32 5 0
10th Percentile £26,450 £51,150 -
25th Percentile £28,500 £52,500 -
Median annual salary (50th Percentile) £45,000 £55,000 -
Median % change year-on-year -18.18% - -
75th Percentile £53,125 £57,500 -
90th Percentile £64,967 £63,500 -
East of England median annual salary £45,000 £65,000 £60,000
% change year-on-year -30.77% +8.33% +71.43%

All Process and Methodology Skills
Hertfordshire

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hertfordshire.

Permanent vacancies with a requirement for process or methodology skills 1,668 1,513 2,039
As % of all permanent jobs advertised in Hertfordshire 75.61% 93.34% 92.98%
Number of salaries quoted 1,300 691 898
10th Percentile £25,809 £27,500 £26,250
25th Percentile £36,250 £42,500 £37,500
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £65,000 £67,500 £67,500
90th Percentile £76,025 £77,500 £80,000
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

Customer Engagement
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Engagement in Hertfordshire.

Salary trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Engagement in Hertfordshire over the 6 months to 12 June 2024.

Salary histogram for Customer Engagement in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertford - 10 £29,000 -
Waltham Cross - 9 £45,000 -
Hatfield - 8 - - 2
Watford +21 5 £27,500 -47.12% 1
St Albans - 3 £63,458 -
Letchworth -11 1 - - 1
Stevenage - 1 £55,000 - 1
Bishop's Stortford - 1 £50,000 -
Customer Engagement
East of England

Customer Engagement
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (21.95%) CMS
2 1 (2.44%) SharePoint
Applications
1 12 (29.27%) Microsoft Project
2 8 (19.51%) Microsoft Excel
2 8 (19.51%) Microsoft PowerPoint
2 8 (19.51%) MS Visio
Business Applications
1 2 (4.88%) Dynamics CRM
Cloud Services
1 9 (21.95%) Microsoft 365
2 2 (4.88%) Azure
2 2 (4.88%) Dynamics 365
2 2 (4.88%) Power Automate
2 2 (4.88%) Power Platform
2 2 (4.88%) PowerApps
2 2 (4.88%) Serverless
3 1 (2.44%) AWS
3 1 (2.44%) Azure Functions
3 1 (2.44%) Azure Logic Apps
3 1 (2.44%) Lucidchart
Communications & Networking
1 4 (9.76%) LAN
1 4 (9.76%) WAN
Database & Business Intelligence
1 1 (2.44%) SQL Server
General
1 28 (68.29%) Social Skills
2 13 (31.71%) Marketing
3 11 (26.83%) Analytical Skills
4 8 (19.51%) French Language
4 8 (19.51%) German Language
4 8 (19.51%) Presentation Skills
5 4 (9.76%) Finance
6 3 (7.32%) Local Government
7 1 (2.44%) Law
7 1 (2.44%) Publishing
Job Titles
1 10 (24.39%) Coordinator
2 9 (21.95%) Project Manager
3 8 (19.51%) Service Design Specialist
3 8 (19.51%) Service Transition Specialist
4 7 (17.07%) Senior
5 5 (12.20%) Digital Project Manager
6 4 (9.76%) Field Engineer
6 4 (9.76%) Field Support Engineer
6 4 (9.76%) IT Engineer
6 4 (9.76%) IT Support
6 4 (9.76%) IT Support Engineer
6 4 (9.76%) Senior Data Warehouse Specialist
6 4 (9.76%) Support Engineer
7 3 (7.32%) Developer
7 3 (7.32%) Digital Strategy Manager
7 3 (7.32%) Strategy Manager
7 3 (7.32%) Transformation Manager
8 2 (4.88%) Dynamics 365 Developer
8 2 (4.88%) Sales Engineer
8 2 (4.88%) Senior Sales Engineer
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
2 1 (2.44%) .NET Core
2 1 (2.44%) XML
Miscellaneous
1 10 (24.39%) Data Centre
2 9 (21.95%) Digital Signage
3 8 (19.51%) Self-Motivation
3 8 (19.51%) Virtual Team
4 1 (2.44%) Enterprise Cloud
4 1 (2.44%) Enterprise Software
Operating Systems
1 9 (21.95%) Android
1 9 (21.95%) Windows
1 9 (21.95%) Windows 10
Processes & Methodologies
1 21 (51.22%) Problem-Solving
2 20 (48.78%) Project Delivery
3 19 (46.34%) Preventative Maintenance
4 17 (41.46%) PRINCE2
4 17 (41.46%) Project Management
5 12 (29.27%) Customer Service
5 12 (29.27%) ITIL
6 10 (24.39%) Data Management
6 10 (24.39%) Presales
6 10 (24.39%) Strategic Planning
6 10 (24.39%) Workflow
6 10 (24.39%) Workflow Management
7 9 (21.95%) Break/Fix
7 9 (21.95%) Content Management
7 9 (21.95%) Project Planning
8 8 (19.51%) Change Control
8 8 (19.51%) Creative Thinking
8 8 (19.51%) Customer Requirements
8 8 (19.51%) Service Design
8 8 (19.51%) Time Management
Programming Languages
1 3 (7.32%) C#
Qualifications
1 8 (19.51%) Degree
1 8 (19.51%) PRINCE2 Practitioner
2 3 (7.32%) Six Sigma Green Belt
Quality Assurance & Compliance
1 4 (9.76%) SLA
System Software
1 4 (9.76%) Active Directory
Vendors
1 10 (24.39%) SAP
2 8 (19.51%) Computacenter
3 6 (14.63%) Microsoft
4 1 (2.44%) Adobe
4 1 (2.44%) Marketo
4 1 (2.44%) Salesforce