IT Support Jobs in Hertfordshire

IT Support
East of England > Hertfordshire

The median IT Support salary in Hertfordshire is £27,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 23 47 108
Rank change year-on-year +24 +61 -5
Permanent jobs requiring an IT Support 135 91 48
As % of all permanent jobs advertised in Hertfordshire 6.12% 5.61% 2.19%
As % of the Job Titles category 6.58% 6.60% 2.27%
Number of salaries quoted 124 46 40
10th Percentile £23,500 £23,250 £21,250
25th Percentile £24,250 £26,250 £22,688
Median annual salary (50th Percentile) £27,500 £31,563 £28,750
Median % change year-on-year -12.87% +9.78% -10.85%
75th Percentile £32,500 £38,438 £36,563
90th Percentile £38,000 £47,250 £47,500
East of England median annual salary £27,500 £29,000 £27,000
% change year-on-year -5.17% +7.41% -9.60%

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 2,052 1,378 2,111
% of permanent jobs with a recognized job title 93.02% 85.01% 96.26%
Number of salaries quoted 1,595 729 989
10th Percentile £25,809 £26,250 £27,350
25th Percentile £32,500 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% -
75th Percentile £65,000 £67,500 £67,500
90th Percentile £75,000 £77,500 £78,750
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

IT Support
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support in Hertfordshire

IT Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing IT Support in Hertfordshire.

Salary trend for IT Support in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing IT Support in Hertfordshire over the 6 months to 12 June 2024.

Salary histogram for IT Support in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +16 33 £27,500 +5.77% 4
Letchworth - 19 £27,000 -
Stevenage +4 18 £25,500 -9.73% 3
Hertford -4 10 £27,000 -51.13% 2
Hatfield +27 9 £32,500 -7.14%
Hemel Hempstead -5 9 £24,000 -31.43%
St Albans - 8 £38,000 - 1
Hitchin -2 5 £25,000 -9.09%
Rickmansworth - 4 £26,000 -
Berkhamsted - 4 - -
Borehamwood 0 3 £29,243 +29.97%
Tring - 2 £30,000 -
Baldock - 1 £28,000 -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring IT Support in the job title.

1 78 (57.78%) Microsoft 365
2 75 (55.56%) Windows
3 60 (44.44%) Active Directory
4 54 (40.00%) Microsoft
5 42 (31.11%) Windows Server
5 42 (31.11%) Azure
6 39 (28.89%) Customer Service
7 32 (23.70%) Microsoft Exchange
8 31 (22.96%) Windows 10
9 30 (22.22%) Social Skills
10 28 (20.74%) Microsoft Office
11 24 (17.78%) Virtual Desktop
12 20 (14.81%) Apple
13 18 (13.33%) SharePoint
14 16 (11.85%) VMware
14 16 (11.85%) Apple iOS
14 16 (11.85%) Problem-Solving
15 15 (11.11%) VMware Infrastructure
15 15 (11.11%) Hyper-V
15 15 (11.11%) LAN
15 15 (11.11%) WAN
16 14 (10.37%) Internet
16 14 (10.37%) Wi-Fi
17 13 (9.63%) PowerShell
17 13 (9.63%) Android
17 13 (9.63%) Entra ID
17 13 (9.63%) Microsoft Intune
18 12 (8.89%) Mac OS
18 12 (8.89%) ITIL
19 10 (7.41%) DNS

IT Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (23.70%) Microsoft Exchange
2 18 (13.33%) SharePoint
3 7 (5.19%) Exchange Server 2013
4 4 (2.96%) IIS
5 2 (1.48%) WordPress
Applications
1 28 (20.74%) Microsoft Office
2 4 (2.96%) Microsoft Project
3 3 (2.22%) Final Cut Pro
3 3 (2.22%) Pro Tools
4 2 (1.48%) Microsoft Excel
Business Applications
1 1 (0.74%) SAP Business One
Cloud Services
1 78 (57.78%) Microsoft 365
2 42 (31.11%) Azure
3 13 (9.63%) Entra ID
4 10 (7.41%) Google Workspace
5 3 (2.22%) AWS
6 2 (1.48%) OneDrive
Communications & Networking
1 15 (11.11%) LAN
1 15 (11.11%) WAN
2 14 (10.37%) Internet
2 14 (10.37%) Wi-Fi
3 10 (7.41%) DNS
3 10 (7.41%) Remote Desktop
4 8 (5.93%) DHCP
5 7 (5.19%) Firewall
6 6 (4.44%) TCP/IP
6 6 (4.44%) Wireless
7 4 (2.96%) VPN
8 3 (2.22%) VoIP
9 2 (1.48%) DKIM
9 2 (1.48%) DMARC
9 2 (1.48%) PBX
10 1 (0.74%) Cisco IOS
10 1 (0.74%) NAS
10 1 (0.74%) SAN
Database & Business Intelligence
1 8 (5.93%) Amazon RDS
2 7 (5.19%) SQL Server
Development Applications
1 4 (2.96%) JIRA
General
1 30 (22.22%) Social Skills
2 8 (5.93%) Finance
3 7 (5.19%) Inclusion and Diversity
4 6 (4.44%) Analytical Skills
5 4 (2.96%) Documentation Skills
5 4 (2.96%) Retail
6 3 (2.22%) Manufacturing
7 2 (1.48%) Electronics
7 2 (1.48%) Marketing
8 1 (0.74%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (3.70%) CSS
1 5 (3.70%) HTML
Miscellaneous
1 10 (7.41%) Social Media
2 9 (6.67%) iPad
3 8 (5.93%) Driving Licence
4 5 (3.70%) Self-Motivation
5 3 (2.22%) Acoustics
5 3 (2.22%) Video\Live Streaming
6 2 (1.48%) CCTV
6 2 (1.48%) Digital Media
6 2 (1.48%) Educational Technology
6 2 (1.48%) Handset
6 2 (1.48%) Management Information System
7 1 (0.74%) Client/Server
7 1 (0.74%) Sports Betting
7 1 (0.74%) Virtual Team
Operating Systems
1 75 (55.56%) Windows
2 42 (31.11%) Windows Server
3 31 (22.96%) Windows 10
4 16 (11.85%) Apple iOS
5 13 (9.63%) Android
6 12 (8.89%) Mac OS
7 10 (7.41%) Windows Server 2019
8 9 (6.67%) Windows Server 2016
9 7 (5.19%) Linux
10 6 (4.44%) Windows Server 2012
11 5 (3.70%) Windows 7
11 5 (3.70%) Windows 8
12 2 (1.48%) Mac OS X
Processes & Methodologies
1 39 (28.89%) Customer Service
2 16 (11.85%) Problem-Solving
3 12 (8.89%) ITIL
4 9 (6.67%) Server Management
5 8 (5.93%) Incident Management
5 8 (5.93%) Line Management
5 8 (5.93%) Time Management
6 7 (5.19%) Software Deployment
6 7 (5.19%) Software Testing
7 6 (4.44%) Remote Monitoring and Management
7 6 (4.44%) Service Delivery
7 6 (4.44%) Stakeholder Management
8 5 (3.70%) Break/Fix
9 4 (2.96%) Application Virtualisation
9 4 (2.96%) Computer Science
9 4 (2.96%) Customer Engagement
9 4 (2.96%) Data Loss Prevention
9 4 (2.96%) Project Delivery
9 4 (2.96%) Service Desk Management
10 3 (2.22%) ITSM
Programming Languages
1 13 (9.63%) PowerShell
2 5 (3.70%) VB
3 4 (2.96%) SQL
Qualifications
1 8 (5.93%) Degree
1 8 (5.93%) MCP
2 7 (5.19%) DBS Check
3 4 (2.96%) A+ Certification
3 4 (2.96%) Computer Science Degree
4 2 (1.48%) ITIL Foundation Certificate
4 2 (1.48%) Microsoft Certification
5 1 (0.74%) CCNA
5 1 (0.74%) Cisco Certification
Quality Assurance & Compliance
1 2 (1.48%) Cyber Essentials
1 2 (1.48%) GDPR
1 2 (1.48%) ISO 9001
1 2 (1.48%) SLA
System Software
1 60 (44.44%) Active Directory
2 24 (17.78%) Virtual Desktop
3 15 (11.11%) Hyper-V
3 15 (11.11%) VMware Infrastructure
4 4 (2.96%) VMware ESXi
5 2 (1.48%) Terminal Services
6 1 (0.74%) vSphere
Systems Management
1 13 (9.63%) Microsoft Intune
2 4 (2.96%) WhatsUp Gold
3 1 (0.74%) SCCM
Vendors
1 54 (40.00%) Microsoft
2 20 (14.81%) Apple
3 16 (11.85%) VMware
4 10 (7.41%) Citrix
5 8 (5.93%) Google
6 6 (4.44%) Meraki
7 4 (2.96%) Veeam
8 2 (1.48%) Cisco
8 2 (1.48%) ConnectWise
8 2 (1.48%) HP
8 2 (1.48%) Sage
9 1 (0.74%) Adobe
9 1 (0.74%) Draytek
9 1 (0.74%) SAP
9 1 (0.74%) ServiceNow
9 1 (0.74%) SonicWALL
9 1 (0.74%) WatchGuard