Support Technician Jobs in England

Support Technician
UK > England

The median Support Technician salary in England is £27,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 286 545 831
Rank change year-on-year +259 +286 -136
Permanent jobs requiring a Support Technician 909 390 376
As % of all permanent jobs advertised in England 0.95% 0.48% 0.26%
As % of the Job Titles category 1.01% 0.52% 0.27%
Number of salaries quoted 773 254 317
10th Percentile £21,250 £23,000 £20,560
25th Percentile £24,000 £24,750 £22,750
Median annual salary (50th Percentile) £27,000 £29,000 £26,000
Median % change year-on-year -6.90% +11.54% +4.00%
75th Percentile £30,000 £33,922 £30,250
90th Percentile £34,500 £37,500 £36,000
UK median annual salary £27,000 £29,000 £26,000
% change year-on-year -6.90% +11.54% +4.00%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Technician in England.

Salary trend for Support Technician in England

Support Technician
Salary Histogram in England

Salary distribution for jobs citing Support Technician in England over the 6 months to 12 June 2024.

Salary histogram for Support Technician in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +130 258 £27,000 -14.29% 29
North of England +112 198 £27,500 +1.45% 38
East of England +99 177 £26,500 -3.64% 5
Midlands +87 171 £26,000 +1.96% 35
Yorkshire +143 102 £26,500 -2.24% 15
East Midlands +51 95 £26,000 +8.33% 22
North West -2 81 £28,000 -18.84% 19
West Midlands +39 70 £26,000 -9.01% 13
South West -33 56 £27,500 - 13
London +25 49 £30,000 +3.45% 22
North East -3 15 £30,000 - 5
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Technician in the job title.

1 381 (41.91%) Microsoft 365
2 374 (41.14%) Windows
3 351 (38.61%) Microsoft
4 279 (30.69%) Customer Service
5 271 (29.81%) Social Skills
6 246 (27.06%) Active Directory
7 205 (22.55%) Problem-Solving
8 156 (17.16%) Windows Server
9 131 (14.41%) Microsoft Office
10 112 (12.32%) Windows 10
11 106 (11.66%) Azure
12 92 (10.12%) Driving Licence
13 76 (8.36%) DNS
14 73 (8.03%) Microsoft Exchange
15 69 (7.59%) Wireless
16 68 (7.48%) Firewall
17 67 (7.37%) ITIL
18 63 (6.93%) TCP/IP
19 62 (6.82%) Entra ID
20 61 (6.71%) DHCP
20 61 (6.71%) Degree
21 58 (6.38%) Google
22 56 (6.16%) VMware
23 53 (5.83%) Manufacturing
23 53 (5.83%) ITSM
24 51 (5.61%) Finance
25 48 (5.28%) SLA
26 46 (5.06%) SharePoint
26 46 (5.06%) Time Management
26 46 (5.06%) DBS Check

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (8.03%) Microsoft Exchange
2 46 (5.06%) SharePoint
3 7 (0.77%) Exchange Server 2007
3 7 (0.77%) Exchange Server 2010
3 7 (0.77%) Exchange Server 2013
4 5 (0.55%) Confluence
5 3 (0.33%) IIS
6 2 (0.22%) Resin
7 1 (0.11%) Apache
Applications
1 131 (14.41%) Microsoft Office
2 15 (1.65%) Microsoft Excel
3 3 (0.33%) Microsoft PowerPoint
Business Applications
1 5 (0.55%) Sage 200
1 5 (0.55%) Sage 50
1 5 (0.55%) Sage CRM
2 2 (0.22%) Dynamics NAV
Cloud Services
1 381 (41.91%) Microsoft 365
2 106 (11.66%) Azure
3 62 (6.82%) Entra ID
4 25 (2.75%) Google Workspace
5 14 (1.54%) AWS
6 10 (1.10%) WhatsApp
7 8 (0.88%) IaaS
7 8 (0.88%) OneDrive
8 5 (0.55%) ChatGPT
9 4 (0.44%) Power Platform
10 2 (0.22%) Azure Sentinel
10 2 (0.22%) Dropbox
10 2 (0.22%) Google Drive
11 1 (0.11%) Adobe Creative Cloud
11 1 (0.11%) Asana
11 1 (0.11%) GCP
11 1 (0.11%) Mimecast
11 1 (0.11%) Miro
Communications & Networking
1 76 (8.36%) DNS
2 69 (7.59%) Wireless
3 68 (7.48%) Firewall
4 63 (6.93%) TCP/IP
5 61 (6.71%) DHCP
6 39 (4.29%) LAN
6 39 (4.29%) Wi-Fi
7 23 (2.53%) WAN
8 21 (2.31%) Internet
9 20 (2.20%) VLAN
10 17 (1.87%) VoIP
10 17 (1.87%) VPN
11 12 (1.32%) Ethernet
12 8 (0.88%) FTP
12 8 (0.88%) Network Security
12 8 (0.88%) Remote Desktop
13 7 (0.77%) Fibre Channel
13 7 (0.77%) MPLS
13 7 (0.77%) SAN
13 7 (0.77%) SD-WAN
Database & Business Intelligence
1 8 (0.88%) SQL Server
2 6 (0.66%) PostgreSQL
3 4 (0.44%) Power BI
4 2 (0.22%) SQL Server Reporting Services
5 1 (0.11%) MySQL
5 1 (0.11%) Tableau
Development Applications
1 5 (0.55%) JIRA
2 1 (0.11%) Visual Studio
General
1 271 (29.81%) Social Skills
2 53 (5.83%) Manufacturing
3 51 (5.61%) Finance
4 44 (4.84%) Analytical Skills
5 29 (3.19%) Retail
6 22 (2.42%) Organisational Skills
7 18 (1.98%) Inclusion and Diversity
8 14 (1.54%) Multimedia
9 12 (1.32%) Local Government
9 12 (1.32%) Marketing
9 12 (1.32%) Public Sector
10 10 (1.10%) Law
10 10 (1.10%) Legal
11 7 (0.77%) Automotive
12 6 (0.66%) Telecoms
13 5 (0.55%) Electronics
13 5 (0.55%) Publishing
14 3 (0.33%) Aviation
14 3 (0.33%) Fire and Rescue
15 2 (0.22%) Banking
Libraries, Frameworks & Software Standards
1 4 (0.44%) X-Windows
2 3 (0.33%) CSS
2 3 (0.33%) HTML
3 2 (0.22%) EDI
4 1 (0.11%) .NET
Miscellaneous
1 92 (10.12%) Driving Licence
2 37 (4.07%) Self-Motivation
3 24 (2.64%) CCTV
4 21 (2.31%) Onboarding
5 19 (2.09%) Management Information System
6 18 (1.98%) Video Conferencing
7 15 (1.65%) NHS
8 14 (1.54%) Data Centre
9 8 (0.88%) LIMS
10 7 (0.77%) Clustering
10 7 (0.77%) EPoS
10 7 (0.77%) Handset
10 7 (0.77%) Interactive Media
10 7 (0.77%) iPad
10 7 (0.77%) iPhone
10 7 (0.77%) Replication
11 6 (0.66%) Analytical Mindset
11 6 (0.66%) Social Media
12 4 (0.44%) Educational Technology
12 4 (0.44%) Enterprise Software
Operating Systems
1 374 (41.14%) Windows
2 156 (17.16%) Windows Server
3 112 (12.32%) Windows 10
4 35 (3.85%) Linux
5 27 (2.97%) Apple iOS
6 24 (2.64%) Android
7 21 (2.31%) Windows Server 2016
8 18 (1.98%) Mac OS
9 17 (1.87%) Windows 7
10 13 (1.43%) Windows Server 2019
11 10 (1.10%) Windows Server 2012
12 9 (0.99%) Windows 8
13 7 (0.77%) Windows Server 2008
14 5 (0.55%) Mac OS X
14 5 (0.55%) Red Hat Enterprise Linux
15 3 (0.33%) Unix
16 2 (0.22%) Ubuntu
Processes & Methodologies
1 279 (30.69%) Customer Service
2 205 (22.55%) Problem-Solving
3 67 (7.37%) ITIL
4 53 (5.83%) ITSM
5 46 (5.06%) Time Management
6 45 (4.95%) Service Management
7 38 (4.18%) Cybersecurity
8 28 (3.08%) Service Delivery
9 27 (2.97%) CRM
10 26 (2.86%) Collaborative Working
10 26 (2.86%) Mathematics
11 22 (2.42%) Coaching
11 22 (2.42%) Logistics
12 19 (2.09%) Preventative Maintenance
13 18 (1.98%) Project Management
14 17 (1.87%) Migration
15 16 (1.76%) Computer Science
15 16 (1.76%) ERP
15 16 (1.76%) Information Security
16 15 (1.65%) Asset Management
Programming Languages
1 34 (3.74%) PowerShell
2 26 (2.86%) SQL
3 6 (0.66%) T-SQL
4 2 (0.22%) Java
5 1 (0.11%) C#
5 1 (0.11%) VBA
Qualifications
1 61 (6.71%) Degree
2 46 (5.06%) DBS Check
3 44 (4.84%) A+ Certification
4 37 (4.07%) Microsoft Certification
5 18 (1.98%) Security Cleared
6 17 (1.87%) SC Cleared
7 14 (1.54%) CCNA
7 14 (1.54%) Cisco Certification
7 14 (1.54%) MCP
8 9 (0.99%) MCSE
8 9 (0.99%) Network+ Certification
9 7 (0.77%) ITIL Foundation Certificate
9 7 (0.77%) MCITP
10 5 (0.55%) MCSA
11 4 (0.44%) Computer Science Degree
11 4 (0.44%) ITIL Certification
12 3 (0.33%) BPSS Clearance
12 3 (0.33%) HNC
12 3 (0.33%) HND
13 2 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (5.28%) SLA
2 26 (2.86%) GDPR
3 7 (0.77%) Cyber Essentials
3 7 (0.77%) Cyber Essentials PLUS
4 4 (0.44%) QA
5 2 (0.22%) Accessibility
5 2 (0.22%) ISO/IEC 27001
6 1 (0.11%) ISO 14001
6 1 (0.11%) ISO 9001
System Software
1 246 (27.06%) Active Directory
2 37 (4.07%) VMware Infrastructure
3 30 (3.30%) Hyper-V
4 10 (1.10%) Virtual Machines
5 7 (0.77%) Terminal Services
6 4 (0.44%) vSphere
7 3 (0.33%) Virtual Servers
7 3 (0.33%) VMware ESXi
8 2 (0.22%) BitLocker
8 2 (0.22%) Virtual Desktop
9 1 (0.11%) Microsoft Virtual Server
Systems Management
1 43 (4.73%) Microsoft Intune
2 13 (1.43%) SCCM
3 7 (0.77%) Active Directory Federation Services
3 7 (0.77%) Microsoft Clustering
3 7 (0.77%) SCOM
4 4 (0.44%) AirWatch
5 3 (0.33%) Autotask
6 2 (0.22%) FortiGate
6 2 (0.22%) Jamf Pro
6 2 (0.22%) Microsoft Data Protection Manager
6 2 (0.22%) PaperCut
6 2 (0.22%) SCDPM
7 1 (0.11%) Graylog
7 1 (0.11%) SmoothWall
Vendors
1 351 (38.61%) Microsoft
2 58 (6.38%) Google
3 56 (6.16%) VMware
4 34 (3.74%) Apple
5 20 (2.20%) Cisco
6 13 (1.43%) Sage
7 11 (1.21%) Veeam
8 9 (0.99%) Ubiquiti
9 7 (0.77%) Sophos
9 7 (0.77%) Sun
10 6 (0.66%) Acronis
10 6 (0.66%) Allen-Bradley
10 6 (0.66%) Citrix
10 6 (0.66%) ESET
10 6 (0.66%) Facebook
10 6 (0.66%) Meraki
11 5 (0.55%) Datto
11 5 (0.55%) Dell
11 5 (0.55%) Draytek
11 5 (0.55%) Red Hat