Support Technician Jobs in the Midlands

Support Technician
England > Midlands

The median Support Technician salary in the Midlands is £26,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 172 281 311
Rank change year-on-year +109 +30 -67
Permanent jobs requiring a Support Technician 154 27 45
As % of all permanent jobs advertised in the Midlands 1.27% 0.30% 0.41%
As % of the Job Titles category 1.35% 0.33% 0.43%
Number of salaries quoted 128 27 41
10th Percentile £23,000 £20,500 £20,750
25th Percentile £24,000 £22,500 £22,750
Median annual salary (50th Percentile) £26,000 £25,000 £24,594
Median % change year-on-year +4.00% +1.65% +0.38%
75th Percentile £28,750 £28,750 £27,187
90th Percentile £30,000 £33,450 £27,500
England median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,430 8,135 10,492
% of permanent jobs with a recognized job title 94.52% 89.72% 95.10%
Number of salaries quoted 8,444 4,581 7,045
10th Percentile £26,250 £28,500 £27,526
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Technician
Job Vacancy Trend in the Midlands

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Technician in the Midlands

Support Technician
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Technician in the Midlands.

Salary trend for Support Technician in the Midlands

Support Technician
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Technician in the Midlands over the 6 months to 20 May 2024.

Salary histogram for Support Technician in the Midlands

Support Technician
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Midlands region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +52 85 £25,750 +3.00% 18
West Midlands +62 63 £26,250 +2.64% 7
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 20 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Technician in the job title.

1 67 (43.51%) Social Skills
2 65 (42.21%) Microsoft
3 60 (38.96%) Microsoft 365
4 55 (35.71%) Active Directory
4 55 (35.71%) Windows
5 38 (24.68%) Driving Licence
6 36 (23.38%) Problem-Solving
6 36 (23.38%) Microsoft Office
6 36 (23.38%) Azure
7 30 (19.48%) Windows Server
8 28 (18.18%) Entra ID
9 26 (16.88%) Customer Service
10 22 (14.29%) Firewall
11 20 (12.99%) ITSM
12 19 (12.34%) DNS
13 18 (11.69%) Finance
14 17 (11.04%) DHCP
14 17 (11.04%) SharePoint
15 16 (10.39%) ITIL
15 16 (10.39%) Manufacturing
15 16 (10.39%) Windows 10
16 15 (9.74%) Microsoft Certification
17 14 (9.09%) Wireless
17 14 (9.09%) CRM
17 14 (9.09%) LAN
18 12 (7.79%) Local Government
18 12 (7.79%) VLAN
18 12 (7.79%) SQL
18 12 (7.79%) A+ Certification
19 11 (7.14%) Service Delivery

Support Technician Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.04%) SharePoint
2 11 (7.14%) Microsoft Exchange
3 5 (3.25%) Confluence
4 1 (0.65%) Apache
Applications
1 36 (23.38%) Microsoft Office
2 4 (2.60%) Microsoft Excel
Business Applications
1 1 (0.65%) Dynamics NAV
Cloud Services
1 60 (38.96%) Microsoft 365
2 36 (23.38%) Azure
3 28 (18.18%) Entra ID
4 6 (3.90%) Google Workspace
5 5 (3.25%) ChatGPT
6 3 (1.95%) AWS
6 3 (1.95%) OneDrive
7 2 (1.30%) Azure Sentinel
8 1 (0.65%) Adobe Creative Cloud
8 1 (0.65%) Miro
8 1 (0.65%) Power Platform
8 1 (0.65%) WhatsApp
Communications & Networking
1 22 (14.29%) Firewall
2 19 (12.34%) DNS
3 17 (11.04%) DHCP
4 14 (9.09%) LAN
4 14 (9.09%) Wireless
5 12 (7.79%) VLAN
6 8 (5.19%) WAN
7 7 (4.55%) Broadband
7 7 (4.55%) Internet
7 7 (4.55%) MPLS
8 6 (3.90%) SD-WAN
9 5 (3.25%) Network Security
9 5 (3.25%) Softphone
9 5 (3.25%) VPN
10 4 (2.60%) Wi-Fi
11 3 (1.95%) Ethernet
11 3 (1.95%) TCP/IP
12 2 (1.30%) SMTP
13 1 (0.65%) SSH
13 1 (0.65%) VoIP
Database & Business Intelligence
1 6 (3.90%) PostgreSQL
2 1 (0.65%) Power BI
Development Applications
1 5 (3.25%) JIRA
General
1 67 (43.51%) Social Skills
2 18 (11.69%) Finance
3 16 (10.39%) Manufacturing
4 12 (7.79%) Local Government
5 9 (5.84%) Analytical Skills
6 7 (4.55%) Retail
7 6 (3.90%) Marketing
8 5 (3.25%) Legal
9 4 (2.60%) Electronics
9 4 (2.60%) Telecoms
10 3 (1.95%) Public Sector
11 2 (1.30%) Fire and Rescue
11 2 (1.30%) Inclusion and Diversity
12 1 (0.65%) Organisational Skills
Miscellaneous
1 38 (24.68%) Driving Licence
2 8 (5.19%) Data Centre
3 7 (4.55%) NHS
4 6 (3.90%) CCTV
4 6 (3.90%) Social Media
5 5 (3.25%) Onboarding
6 2 (1.30%) Self-Motivation
7 1 (0.65%) Analytical Mindset
7 1 (0.65%) iPhone
7 1 (0.65%) SCADA
Operating Systems
1 55 (35.71%) Windows
2 30 (19.48%) Windows Server
3 16 (10.39%) Windows 10
4 8 (5.19%) Windows Server 2016
5 6 (3.90%) Linux
5 6 (3.90%) Windows Server 2019
6 3 (1.95%) Android
7 2 (1.30%) Apple iOS
7 2 (1.30%) Windows Server 2012
8 1 (0.65%) Windows 7
Processes & Methodologies
1 36 (23.38%) Problem-Solving
2 26 (16.88%) Customer Service
3 20 (12.99%) ITSM
4 16 (10.39%) ITIL
5 14 (9.09%) CRM
6 11 (7.14%) Service Delivery
6 11 (7.14%) Time Management
7 9 (5.84%) Mathematics
8 8 (5.19%) Line Management
8 8 (5.19%) Service Management
9 7 (4.55%) Agile
10 6 (3.90%) Migration
11 5 (3.25%) Cybersecurity
11 5 (3.25%) User Experience
12 4 (2.60%) Data Security
12 4 (2.60%) Logistics
12 4 (2.60%) Mentoring
12 4 (2.60%) Mobile Device Management
12 4 (2.60%) Multi-Factor Authentication
13 3 (1.95%) Customer Engagement
Programming Languages
1 12 (7.79%) SQL
2 1 (0.65%) Java
2 1 (0.65%) T-SQL
Qualifications
1 15 (9.74%) Microsoft Certification
2 12 (7.79%) A+ Certification
3 6 (3.90%) DBS Check
4 5 (3.25%) Degree
4 5 (3.25%) MCITP
4 5 (3.25%) MCP
5 4 (2.60%) Network+ Certification
6 1 (0.65%) CCNA
6 1 (0.65%) Cisco Certification
6 1 (0.65%) HND
6 1 (0.65%) MCSA
6 1 (0.65%) MCSE
Quality Assurance & Compliance
1 6 (3.90%) Cyber Essentials
1 6 (3.90%) Cyber Essentials PLUS
1 6 (3.90%) SLA
2 2 (1.30%) Accessibility
3 1 (0.65%) QA
System Software
1 55 (35.71%) Active Directory
2 6 (3.90%) Virtual Machines
3 3 (1.95%) Hyper-V
4 2 (1.30%) BitLocker
5 1 (0.65%) Microsoft Virtual Server
5 1 (0.65%) Virtual Servers
5 1 (0.65%) VMware Infrastructure
Systems Management
1 8 (5.19%) Microsoft Intune
2 4 (2.60%) AirWatch
3 1 (0.65%) FortiGate
Vendors
1 65 (42.21%) Microsoft
2 9 (5.84%) Google
3 6 (3.90%) ESET
3 6 (3.90%) Facebook
3 6 (3.90%) Ubiquiti
3 6 (3.90%) VMware
4 4 (2.60%) Veeam
5 3 (1.95%) Draytek
6 2 (1.30%) Cisco
6 2 (1.30%) Datto
6 2 (1.30%) Sage
6 2 (1.30%) Sophos
6 2 (1.30%) Webroot
7 1 (0.65%) Adobe
7 1 (0.65%) Freshdesk
7 1 (0.65%) HP
7 1 (0.65%) Mitel
7 1 (0.65%) WatchGuard