Support Technician Jobs in the South East

Support Technician
England > South East

The median Support Technician salary in the South East is £27,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 183 325 419
Rank change year-on-year +142 +94 -75
Permanent jobs requiring a Support Technician 237 79 70
As % of all permanent jobs advertised in the South East 1.40% 0.55% 0.35%
As % of the Job Titles category 1.49% 0.61% 0.36%
Number of salaries quoted 201 57 59
10th Percentile £20,000 £22,650 £20,650
25th Percentile £22,750 £25,250 £23,250
Median annual salary (50th Percentile) £27,000 £31,500 £27,000
Median % change year-on-year -14.29% +16.67% +8.00%
75th Percentile £30,750 £32,250 £30,125
90th Percentile £33,750 £37,500 £33,350
England median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,876 12,953 19,459
% of permanent jobs with a recognized job title 94.03% 90.33% 96.43%
Number of salaries quoted 11,350 8,186 12,492
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,032 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Technician
Job Vacancy Trend in the South East

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Technician in the South East

Support Technician
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Technician in the South East.

Salary trend for Support Technician in the South East

Support Technician
Salary Histogram in the South East

Salary distribution for jobs citing Support Technician in the South East over the 6 months to 20 May 2024.

Salary histogram for Support Technician in the South East

Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South East region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +93 112 £27,000 -14.29% 14
Hampshire +8 53 £25,000 -16.67% 13
Buckinghamshire +23 44 £30,000 +12.15% 6
Oxfordshire +16 38 £27,000 -14.29% 5
Berkshire +49 30 £27,000 +1.89% 3
Kent +22 29 £30,000 +7.43% 4
West Sussex +39 15 £25,000 -9.09% 2
Surrey -3 14 £29,500 +18.00% 5
Isle of Wight - 5 £25,000 -
East Sussex - 5 £24,000 - 1
Sussex - 4 £22,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 20 May 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Technician in the job title.

1 102 (43.04%) Microsoft 365
2 96 (40.51%) Customer Service
3 79 (33.33%) Windows
4 65 (27.43%) Microsoft
5 49 (20.68%) Problem-Solving
6 48 (20.25%) Social Skills
7 46 (19.41%) Active Directory
8 41 (17.30%) Windows Server
9 31 (13.08%) Microsoft Office
10 26 (10.97%) TCP/IP
11 22 (9.28%) Degree
11 22 (9.28%) Windows 10
12 20 (8.44%) Azure
13 17 (7.17%) ITIL
14 15 (6.33%) SLA
15 14 (5.91%) Service Management
15 14 (5.91%) Google
15 14 (5.91%) Retail
15 14 (5.91%) GDPR
16 13 (5.49%) Onboarding
16 13 (5.49%) Mac OS
16 13 (5.49%) Wireless
17 12 (5.06%) ITSM
17 12 (5.06%) DNS
17 12 (5.06%) Linux
17 12 (5.06%) PowerShell
17 12 (5.06%) Asset Management
18 11 (4.64%) Mathematics
18 11 (4.64%) Time Management
18 11 (4.64%) Entra ID

Support Technician Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.11%) Microsoft Exchange
2 3 (1.27%) SharePoint
Applications
1 31 (13.08%) Microsoft Office
2 3 (1.27%) Microsoft Excel
Cloud Services
1 102 (43.04%) Microsoft 365
2 20 (8.44%) Azure
3 11 (4.64%) Entra ID
4 6 (2.53%) WhatsApp
5 5 (2.11%) AWS
6 4 (1.69%) IaaS
7 3 (1.27%) OneDrive
8 2 (0.84%) Google Drive
8 2 (0.84%) Power Platform
Communications & Networking
1 26 (10.97%) TCP/IP
2 13 (5.49%) Wireless
3 12 (5.06%) DNS
4 10 (4.22%) Wi-Fi
5 9 (3.80%) VoIP
6 8 (3.38%) DHCP
6 8 (3.38%) FTP
6 8 (3.38%) LAN
7 4 (1.69%) Fibre Channel
7 4 (1.69%) Firewall
7 4 (1.69%) SAN
8 3 (1.27%) VPN
8 3 (1.27%) WAN
9 1 (0.42%) Internet
9 1 (0.42%) Intranet
9 1 (0.42%) IP Telephony
9 1 (0.42%) VLAN
9 1 (0.42%) WLAN
Database & Business Intelligence
1 2 (0.84%) Power BI
General
1 48 (20.25%) Social Skills
2 14 (5.91%) Retail
3 11 (4.64%) Analytical Skills
4 10 (4.22%) Multimedia
5 9 (3.80%) Inclusion and Diversity
6 7 (2.95%) Law
7 6 (2.53%) Organisational Skills
8 4 (1.69%) Finance
8 4 (1.69%) Public Sector
9 3 (1.27%) Aviation
10 2 (0.84%) Automotive
10 2 (0.84%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (0.84%) EDI
2 1 (0.42%) .NET
Miscellaneous
1 13 (5.49%) Onboarding
2 7 (2.95%) CCTV
2 7 (2.95%) Handset
2 7 (2.95%) Interactive Media
3 5 (2.11%) EPoS
3 5 (2.11%) Self-Motivation
4 4 (1.69%) Clustering
4 4 (1.69%) Replication
5 3 (1.27%) Team-Oriented Environment
5 3 (1.27%) Video Conferencing
6 2 (0.84%) Driving Licence
6 2 (0.84%) Grid Computing
6 2 (0.84%) Management Information System
6 2 (0.84%) Renewable Energy
7 1 (0.42%) Analytical Mindset
7 1 (0.42%) BYOD
7 1 (0.42%) Digital Signage
7 1 (0.42%) Distributed Computing
7 1 (0.42%) Mobile Computing
7 1 (0.42%) Private Cloud
Operating Systems
1 79 (33.33%) Windows
2 41 (17.30%) Windows Server
3 22 (9.28%) Windows 10
4 13 (5.49%) Mac OS
5 12 (5.06%) Linux
6 7 (2.95%) Apple iOS
7 5 (2.11%) Red Hat Enterprise Linux
8 3 (1.27%) Windows Server 2016
9 2 (0.84%) Android
9 2 (0.84%) Ubuntu
9 2 (0.84%) Unix
9 2 (0.84%) Windows Server 2019
Processes & Methodologies
1 96 (40.51%) Customer Service
2 49 (20.68%) Problem-Solving
3 17 (7.17%) ITIL
4 14 (5.91%) Service Management
5 12 (5.06%) Asset Management
5 12 (5.06%) ITSM
6 11 (4.64%) Mathematics
6 11 (4.64%) Time Management
7 9 (3.80%) Service Delivery
8 8 (3.38%) Change Control
8 8 (3.38%) Collaborative Working
8 8 (3.38%) Continuous Improvement
8 8 (3.38%) Infrastructure Engineering
9 7 (2.95%) Computer Science
9 7 (2.95%) Requirements Gathering
10 6 (2.53%) Preventative Maintenance
10 6 (2.53%) Scorecard
11 5 (2.11%) Client Onboarding
11 5 (2.11%) Customer-Centricity
11 5 (2.11%) Web Design
Programming Languages
1 12 (5.06%) PowerShell
2 5 (2.11%) SQL
3 1 (0.42%) C#
Qualifications
1 22 (9.28%) Degree
2 9 (3.80%) CCNA
2 9 (3.80%) Cisco Certification
3 8 (3.38%) DBS Check
4 7 (2.95%) ITIL Foundation Certificate
4 7 (2.95%) Microsoft Certification
5 6 (2.53%) A+ Certification
6 5 (2.11%) Network+ Certification
7 4 (1.69%) MCSA
7 4 (1.69%) MCSE
8 2 (0.84%) BPSS Clearance
8 2 (0.84%) DV Cleared
8 2 (0.84%) HNC
8 2 (0.84%) NVQ Level 3
8 2 (0.84%) Security Cleared
9 1 (0.42%) MCITP
Quality Assurance & Compliance
1 15 (6.33%) SLA
2 14 (5.91%) GDPR
3 2 (0.84%) ISO/IEC 27001
4 1 (0.42%) Cyber Essentials
4 1 (0.42%) Cyber Essentials PLUS
4 1 (0.42%) ISO 14001
4 1 (0.42%) ISO 9001
4 1 (0.42%) QA
System Software
1 46 (19.41%) Active Directory
2 5 (2.11%) VMware Infrastructure
3 4 (1.69%) Hyper-V
3 4 (1.69%) Terminal Services
4 1 (0.42%) vSphere
Systems Management
1 8 (3.38%) SCCM
2 4 (1.69%) Active Directory Federation Services
2 4 (1.69%) Microsoft Clustering
2 4 (1.69%) SCOM
3 3 (1.27%) Microsoft Intune
Vendors
1 65 (27.43%) Microsoft
2 14 (5.91%) Google
3 8 (3.38%) Cisco
4 5 (2.11%) Red Hat
4 5 (2.11%) VMware
5 4 (1.69%) Apple
5 4 (1.69%) HubSpot
6 2 (0.84%) Dell
6 2 (0.84%) Sun
7 1 (0.42%) Allen-Bradley
7 1 (0.42%) ConnectWise
7 1 (0.42%) Draytek
7 1 (0.42%) Sage
7 1 (0.42%) Sophos
7 1 (0.42%) Ubiquiti
7 1 (0.42%) Veeam