SLA Jobs in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 11 June 2024, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 117 58 112
Rank change year-on-year -59 +54 +4
Permanent jobs citing SLA 32 75 78
As % of all permanent jobs advertised in Birmingham 1.02% 4.18% 2.49%
As % of the Quality Assurance & Compliance category 7.73% 18.34% 14.29%
Number of salaries quoted 26 68 69
10th Percentile £27,750 £27,000 £28,654
25th Percentile £44,313 £28,000 £31,250
Median annual salary (50th Percentile) £53,500 £36,000 £42,500
Median % change year-on-year +48.61% -15.29% -
75th Percentile £63,781 £47,313 £52,500
90th Percentile £70,000 £67,500 £62,500
West Midlands median annual salary £28,119 £37,500 £38,250
% change year-on-year -25.02% -1.96% +9.29%

All Quality Assurance and Compliance Skills
Birmingham

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Birmingham.

Permanent vacancies with a requirement for quality assurance or compliance skills 414 409 546
As % of all permanent jobs advertised in Birmingham 13.25% 22.81% 17.41%
Number of salaries quoted 307 277 365
10th Percentile £36,250 £27,900 £29,453
25th Percentile £44,313 £36,750 £36,250
Median annual salary (50th Percentile) £56,282 £52,500 £50,000
Median % change year-on-year +7.20% +5.00% -2.91%
75th Percentile £68,750 £71,250 £65,000
90th Percentile £86,485 £83,000 £81,250
West Midlands median annual salary £53,250 £52,000 £47,500
% change year-on-year +2.40% +9.47% +1.76%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing SLA in Birmingham.

Salary trend for SLA in Birmingham

SLA
Salary Histogram in Birmingham

Salary distribution for jobs citing SLA in Birmingham over the 6 months to 11 June 2024.

Salary histogram for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) IBM Notes
2 2 (6.25%) IIS
Applications
1 2 (6.25%) Microsoft Excel
1 2 (6.25%) Microsoft Office
2 1 (3.13%) MS Visio
Cloud Services
1 3 (9.38%) Azure
1 3 (9.38%) Microsoft 365
2 2 (6.25%) Azure DevOps
3 1 (3.13%) AWS
3 1 (3.13%) Cloudflare
Communications & Networking
1 8 (25.00%) LAN
1 8 (25.00%) WAN
2 5 (15.63%) Network Security
3 4 (12.50%) Firewall
4 3 (9.38%) Cisco ASA
4 3 (9.38%) MPLS
4 3 (9.38%) Remote Desktop
4 3 (9.38%) SD-WAN
4 3 (9.38%) VoIP
4 3 (9.38%) VPN
4 3 (9.38%) Wireless
5 2 (6.25%) IPsec
5 2 (6.25%) WAAS
6 1 (3.13%) BGP
6 1 (3.13%) OSPF
6 1 (3.13%) TACACS
6 1 (3.13%) VLAN
6 1 (3.13%) WLAN
Development Applications
1 2 (6.25%) Octopus Deploy
1 2 (6.25%) TeamCity
General
1 11 (34.38%) Social Skills
2 7 (21.88%) Analytical Skills
3 5 (15.63%) Law
4 3 (9.38%) Finance
4 3 (9.38%) Norwegian Language
4 3 (9.38%) Presentation Skills
5 2 (6.25%) French Language
5 2 (6.25%) Inclusion and Diversity
5 2 (6.25%) Retail
Job Titles
1 7 (21.88%) Service Manager
2 6 (18.75%) IT Manager
3 5 (15.63%) IT Services Manager
3 5 (15.63%) Network Engineer
3 5 (15.63%) Senior
4 4 (12.50%) Senior Network Engineer
5 3 (9.38%) Analyst
5 3 (9.38%) Problem Manager
5 3 (9.38%) Service Analyst
5 3 (9.38%) Service Desk Analyst
6 2 (6.25%) Delivery Manager
6 2 (6.25%) ICT Support
6 2 (6.25%) Incident Manager
6 2 (6.25%) Junior
6 2 (6.25%) Lead
6 2 (6.25%) Lead DevOps
6 2 (6.25%) Major Incident Manager
6 2 (6.25%) Network Specialist
6 2 (6.25%) Service Delivery Manager
6 2 (6.25%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (6.25%) HTML
Miscellaneous
1 3 (9.38%) Data Centre
2 2 (6.25%) Cloud Native
3 1 (3.13%) CCTV
3 1 (3.13%) Driving Licence
3 1 (3.13%) Management Information System
3 1 (3.13%) Onboarding
Operating Systems
1 2 (6.25%) Windows
1 2 (6.25%) Windows Server
1 2 (6.25%) Windows Server 2019
Processes & Methodologies
1 14 (43.75%) ITIL
2 10 (31.25%) Continuous Improvement
2 10 (31.25%) ITSM
2 10 (31.25%) Service Management
3 9 (28.13%) Problem Management
4 8 (25.00%) Service Delivery
5 6 (18.75%) Agile
5 6 (18.75%) Asset Management
5 6 (18.75%) Incident Management
5 6 (18.75%) Problem-Solving
5 6 (18.75%) Roadmaps
6 5 (15.63%) Customer Experience
6 5 (15.63%) Customer-Centricity
7 4 (12.50%) Patch Management
7 4 (12.50%) Supplier Management
8 3 (9.38%) Artificial Intelligence
8 3 (9.38%) Benchmarking
8 3 (9.38%) Change Management
8 3 (9.38%) Operations Management
8 3 (9.38%) Stakeholder Management
Programming Languages
1 2 (6.25%) SQL
Qualifications
1 4 (12.50%) CCNP
1 4 (12.50%) Cisco Certification
2 3 (9.38%) CCNA
3 2 (6.25%) CCDA
3 2 (6.25%) DBS Check
4 1 (3.13%) AWS Certification
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 3 (9.38%) QA
2 1 (3.13%) ISO/IEC 27001
System Software
1 5 (15.63%) Active Directory
Systems Management
1 2 (6.25%) Kubernetes
Vendors
1 8 (25.00%) Cisco
2 5 (15.63%) CheckPoint
3 4 (12.50%) ServiceNow
4 3 (9.38%) Lotus
4 3 (9.38%) Microsoft
4 3 (9.38%) Palo Alto
5 2 (6.25%) Avaya
5 2 (6.25%) F5
5 2 (6.25%) Juniper
5 2 (6.25%) Meraki
6 1 (3.13%) Aruba
6 1 (3.13%) Fortinet