Service Delivery Jobs in Birmingham

Service Delivery
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 46 84 64
Rank change year-on-year +38 -20 +39
Permanent jobs citing Service Delivery 123 46 153
As % of all permanent jobs advertised in Birmingham 3.92% 2.56% 4.87%
As % of the Processes & Methodologies category 5.00% 2.65% 4.97%
Number of salaries quoted 99 44 107
10th Percentile £36,250 £33,025 £34,000
25th Percentile £42,738 £36,250 £41,250
Median annual salary (50th Percentile) £51,700 £50,000 £45,000
Median % change year-on-year +3.40% +11.11% -5.26%
75th Percentile £62,975 £67,500 £59,375
90th Percentile £73,800 £70,500 £72,933
West Midlands median annual salary £50,000 £56,250 £45,000
% change year-on-year -11.11% +25.00% -

All Process and Methodology Skills
Birmingham

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 2,460 1,737 3,079
As % of all permanent jobs advertised in Birmingham 78.37% 96.66% 97.96%
Number of salaries quoted 1,940 1,297 2,249
10th Percentile £32,000 £32,089 £35,000
25th Percentile £40,988 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% +4.76%
75th Percentile £70,000 £71,250 £72,500
90th Percentile £85,000 £81,250 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery in Birmingham over the 6 months to 12 June 2024.

Salary histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (22.76%) SharePoint
2 7 (5.69%) Microsoft Exchange
3 5 (4.07%) Confluence
4 4 (3.25%) Appian
5 3 (2.44%) Apache
5 3 (2.44%) IIS
5 3 (2.44%) nginx
Applications
1 17 (13.82%) Microsoft Excel
2 6 (4.88%) Microsoft Project
3 2 (1.63%) Chatbot
4 1 (0.81%) Microsoft PowerPoint
Business Applications
1 1 (0.81%) SAP PP
Cloud Services
1 39 (31.71%) Microsoft 365
2 26 (21.14%) Azure
3 24 (19.51%) Power Platform
4 10 (8.13%) Dynamics 365
5 9 (7.32%) AWS
6 7 (5.69%) Entra ID
7 5 (4.07%) Azure DevOps
7 5 (4.07%) Microsoft Copilot
8 4 (3.25%) Amazon EC2
8 4 (3.25%) Amazon S3
8 4 (3.25%) PowerApps
9 3 (2.44%) DigitalOcean
10 2 (1.63%) SaaS
11 1 (0.81%) Azure ExpressRoute
11 1 (0.81%) OneDrive
11 1 (0.81%) Power Automate
Communications & Networking
1 18 (14.63%) Intranet
2 11 (8.94%) Firewall
3 7 (5.69%) Network Security
3 7 (5.69%) Wi-Fi
4 5 (4.07%) DHCP
4 5 (4.07%) DNS
4 5 (4.07%) Unified Communications
5 1 (0.81%) Software-Defined Networking
5 1 (0.81%) WAN
5 1 (0.81%) Wireless
Database & Business Intelligence
1 20 (16.26%) Power BI
2 4 (3.25%) SQL Server
Development Applications
1 5 (4.07%) JIRA
2 1 (0.81%) Visual Studio Team System
General
1 45 (36.59%) Social Skills
2 35 (28.46%) Finance
3 15 (12.20%) Inclusion and Diversity
4 12 (9.76%) Legal
5 9 (7.32%) Spanish Language
6 7 (5.69%) Law
7 5 (4.07%) Retail
8 3 (2.44%) Analytical Skills
9 2 (1.63%) French Language
9 2 (1.63%) Marketing
9 2 (1.63%) Organisational Skills
10 1 (0.81%) Documentation Skills
10 1 (0.81%) Fire and Rescue
10 1 (0.81%) Influencing Skills
10 1 (0.81%) Local Government
10 1 (0.81%) Public Sector
Job Titles
1 29 (23.58%) Service Manager
2 28 (22.76%) Delivery Manager
3 26 (21.14%) Service Delivery Manager
4 25 (20.33%) IT Manager
5 17 (13.82%) Lead
6 9 (7.32%) Infrastructure Engineer
7 7 (5.69%) IT Engineer
7 7 (5.69%) IT Infrastructure Engineer
8 6 (4.88%) Architect
8 6 (4.88%) Infrastructure Manager
8 6 (4.88%) Senior
9 5 (4.07%) 3rd Line Engineer
9 5 (4.07%) 3rd Line Infrastructure Engineer
9 5 (4.07%) Business Manager
9 5 (4.07%) Business Systems Manager
9 5 (4.07%) Consultant
9 5 (4.07%) IT Security Manager
9 5 (4.07%) Project Manager
9 5 (4.07%) Security Manager
9 5 (4.07%) Systems Manager
Libraries, Frameworks & Software Standards
1 8 (6.50%) EDI
2 4 (3.25%) .NET
3 1 (0.81%) JSON
Miscellaneous
1 8 (6.50%) Low-Code
2 7 (5.69%) Data Centre
3 6 (4.88%) Management Information System
3 6 (4.88%) Security Operations Centre
4 5 (4.07%) Public Cloud
4 5 (4.07%) Self-Motivation
5 4 (3.25%) Enterprise Software
5 4 (3.25%) Onboarding
6 3 (2.44%) Security Posture
7 2 (1.63%) Mobile App
7 2 (1.63%) PropTech
7 2 (1.63%) Video Editing
8 1 (0.81%) Digital Signage
8 1 (0.81%) Hybrid Cloud
8 1 (0.81%) Operational Technology
8 1 (0.81%) PKI
8 1 (0.81%) Tandem
Operating Systems
1 10 (8.13%) Windows
2 7 (5.69%) Windows Server 2016
2 7 (5.69%) Windows Server 2019
3 6 (4.88%) Windows Server 2012
4 2 (1.63%) Windows Server
5 1 (0.81%) Windows 10
5 1 (0.81%) Windows 7
5 1 (0.81%) Windows 8
Processes & Methodologies
1 48 (39.02%) ITIL
2 39 (31.71%) Continuous Improvement
3 28 (22.76%) Problem-Solving
4 27 (21.95%) Agile
5 25 (20.33%) Project Management
6 22 (17.89%) Line Management
7 21 (17.07%) Digital Strategy
8 20 (16.26%) Business Intelligence
9 16 (13.01%) Data Governance
9 16 (13.01%) Information Governance
10 15 (12.20%) IT Strategy
10 15 (12.20%) ITSM
10 15 (12.20%) Stakeholder Management
11 14 (11.38%) DevOps
11 14 (11.38%) Supplier Management
12 13 (10.57%) Incident Response
12 13 (10.57%) Project Delivery
12 13 (10.57%) Service Management
13 12 (9.76%) Change Management
13 12 (9.76%) Roadmaps
Programming Languages
1 2 (1.63%) PowerShell
Qualifications
1 7 (5.69%) Degree
2 6 (4.88%) ITIL Certification
2 6 (4.88%) PMI Certification
2 6 (4.88%) PMP
2 6 (4.88%) Security Cleared
3 5 (4.07%) APMG
3 5 (4.07%) SC Cleared
4 4 (3.25%) AWS Certification
4 4 (3.25%) AWS Certified Solutions Architect
4 4 (3.25%) DBS Check
5 2 (1.63%) Azure Certification
6 1 (0.81%) CCIE
6 1 (0.81%) Cisco Certification
Quality Assurance & Compliance
1 17 (13.82%) Cyber Essentials
2 16 (13.01%) GDPR
3 7 (5.69%) SLA
4 6 (4.88%) PMO
5 3 (2.44%) Accessibility
5 3 (2.44%) Data Quality
6 1 (0.81%) ISO/IEC 27001
6 1 (0.81%) PCI DSS
System Software
1 14 (11.38%) Active Directory
2 4 (3.25%) VMware Infrastructure
3 1 (0.81%) Virtual Servers
Systems Management
1 13 (10.57%) Microsoft Intune
2 1 (0.81%) SCCM
2 1 (0.81%) SCOM
2 1 (0.81%) Single Sign-On
Vendors
1 53 (43.09%) Microsoft
2 16 (13.01%) Sophos
3 9 (7.32%) ServiceNow
4 7 (5.69%) VMware
5 5 (4.07%) Salesforce
6 4 (3.25%) Adobe
6 4 (3.25%) Apple
6 4 (3.25%) iManage
6 4 (3.25%) OpenAI
7 3 (2.44%) SAP
8 2 (1.63%) Cisco
9 1 (0.81%) Cadence
9 1 (0.81%) Google
9 1 (0.81%) Meraki
9 1 (0.81%) Oracle
9 1 (0.81%) Palo Alto
9 1 (0.81%) Proofpoint
9 1 (0.81%) SolarWinds
9 1 (0.81%) Zscaler