3rd Line Support Engineer Contracts

Third Line Support Engineer
UK

The median Third Line Support Engineer daily rate in the UK is £325 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 563 625 733
Rank change year-on-year +62 +108 -89
Contract jobs requiring a 3rd Line Support Engineer 37 91 130
As % of all contract jobs advertised in the UK 0.086% 0.15% 0.15%
As % of the Job Titles category 0.092% 0.16% 0.15%
Number of daily rates quoted 23 62 97
10th Percentile £284 £227 £225
25th Percentile £300 £313 £250
Median daily rate (50th Percentile) £325 £381 £325
Median % change year-on-year -14.75% +17.31% -
75th Percentile £384 £478 £394
90th Percentile £470 £523 £446
UK excluding London median daily rate £325 £363 £281
% change year-on-year -10.34% +29.23% -13.69%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,029 55,895 84,701
% of contract IT jobs with a recognized job title 92.75% 94.62% 95.46%
Number of daily rates quoted 26,060 39,048 59,505
10th Percentile £280 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,665 1,566 2,078
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.11 £15.72
Median hourly rate £36.50 £45.00 £23.60
Median % change year-on-year -18.89% +90.68% +4.89%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £63.75
UK excluding London median hourly rate £40.00 £42.00 £19.52
% change year-on-year -4.76% +115.16% +2.74%

3rd Line Support Engineer
Job Vacancy Trend

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 3rd Line Support Engineer.

Daily rate trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 3rd Line Support Engineer over the 6 months to 5 May 2024.

Daily rate histogram for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 3rd Line Support Engineer.

Hourly rate trend for 3rd Line Support Engineer in the UK

3rd Line Support Engineer
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +62 31 £333 -11.33% 46
UK excluding London +27 27 £325 -10.34% 39
South East +14 9 £375 -25.00% 14
London +89 7 £345 -10.97% 8
West Midlands +14 7 - - 4
Midlands +12 7 - - 6
North of England +32 6 £325 - 11
Work from Home +105 5 £325 -22.62% 16
Scotland - 4 £325 -
North West +28 3 £325 -7.14% 6
Yorkshire +20 3 £325 - 1
South West +18 1 £300 -47.83% 5

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, 3rd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 3rd Line Support Engineer in the job title.

1 16 (43.24%) Security Cleared
2 13 (35.14%) Active Directory
3 12 (32.43%) Windows
3 12 (32.43%) Juniper
4 11 (29.73%) Microsoft
4 11 (29.73%) VMware
4 11 (29.73%) WAN
5 10 (27.03%) VPN
5 10 (27.03%) IPsec
5 10 (27.03%) BGP
5 10 (27.03%) PKI
5 10 (27.03%) Windows Server
6 9 (24.32%) VMware Infrastructure
6 9 (24.32%) Junos
7 8 (21.62%) SC Cleared
7 8 (21.62%) MPLS
8 7 (18.92%) Cisco
8 7 (18.92%) Load Balancing
8 7 (18.92%) Infrastructure Engineering
8 7 (18.92%) Mentoring
9 6 (16.22%) Data Centre
9 6 (16.22%) Public Sector
9 6 (16.22%) Azure
9 6 (16.22%) Linux
9 6 (16.22%) Red Hat
10 5 (13.51%) SAN
10 5 (13.51%) Firewall
10 5 (13.51%) Citrix
10 5 (13.51%) Cisco Certification
10 5 (13.51%) Microsoft Certification

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) IIS
1 2 (5.41%) Microsoft Exchange
2 1 (2.70%) SharePoint
Cloud Services
1 6 (16.22%) Azure
2 5 (13.51%) Microsoft 365
3 2 (5.41%) AWS
3 2 (5.41%) Entra ID
3 2 (5.41%) Power Platform
4 1 (2.70%) Amazon EC2
4 1 (2.70%) Cloud Computing
4 1 (2.70%) GCP
4 1 (2.70%) IaaS
4 1 (2.70%) PowerApps
Communications & Networking
1 11 (29.73%) WAN
2 10 (27.03%) BGP
2 10 (27.03%) IPsec
2 10 (27.03%) VPN
3 9 (24.32%) Junos
4 8 (21.62%) MPLS
5 5 (13.51%) Firewall
5 5 (13.51%) SAN
6 4 (10.81%) Cisco Firepower
6 4 (10.81%) DHCP
6 4 (10.81%) DNS
6 4 (10.81%) LAN
6 4 (10.81%) VLAN
7 3 (8.11%) Cisco ASA
7 3 (8.11%) NAS
7 3 (8.11%) OSPF
8 2 (5.41%) Cisco ISE
8 2 (5.41%) Cisco Nexus
8 2 (5.41%) HSRP
8 2 (5.41%) TCP/IP
Database & Business Intelligence
1 4 (10.81%) MySQL
2 3 (8.11%) Elasticsearch
2 3 (8.11%) PostgreSQL
2 3 (8.11%) SQL Server
3 1 (2.70%) Azure SQL Database
3 1 (2.70%) NoSQL
3 1 (2.70%) Power BI
General
1 6 (16.22%) Public Sector
2 2 (5.41%) Social Skills
3 1 (2.70%) Finance
3 1 (2.70%) Health Technology
3 1 (2.70%) Legal
3 1 (2.70%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.41%) 802.1X
2 1 (2.70%) .NET
2 1 (2.70%) .NET Core
2 1 (2.70%) Kafka
2 1 (2.70%) Software Packaging
2 1 (2.70%) Spring
2 1 (2.70%) Spring Boot
Miscellaneous
1 10 (27.03%) PKI
2 6 (16.22%) Data Centre
3 3 (8.11%) Fat Client
3 3 (8.11%) Thin Client
4 1 (2.70%) Clustering
4 1 (2.70%) Housing Association
4 1 (2.70%) Self-Motivation
Operating Systems
1 12 (32.43%) Windows
2 10 (27.03%) Windows Server
3 6 (16.22%) Linux
4 3 (8.11%) Ubuntu
4 3 (8.11%) Windows Server 2019
5 2 (5.41%) CentOS
5 2 (5.41%) Debian
5 2 (5.41%) Windows 10
5 2 (5.41%) Windows Server 2008
5 2 (5.41%) Windows Server 2012
5 2 (5.41%) Windows Server 2016
6 1 (2.70%) Red Hat Enterprise Linux
6 1 (2.70%) Solaris
6 1 (2.70%) Unix
Processes & Methodologies
1 7 (18.92%) Infrastructure Engineering
1 7 (18.92%) Load Balancing
1 7 (18.92%) Mentoring
2 3 (8.11%) Customer Service
2 3 (8.11%) High Availability
3 2 (5.41%) Cybersecurity
3 2 (5.41%) Migration
3 2 (5.41%) Network Design
3 2 (5.41%) Network Monitoring
3 2 (5.41%) Network Virtualisation
3 2 (5.41%) Patch Management
3 2 (5.41%) Performance Monitoring
4 1 (2.70%) Compliance Management
4 1 (2.70%) Containerisation
4 1 (2.70%) Data Security
4 1 (2.70%) Disaster Recovery
4 1 (2.70%) ITIL
4 1 (2.70%) Problem-Solving
4 1 (2.70%) Project Delivery
4 1 (2.70%) Server Management
Programming Languages
1 4 (10.81%) PowerShell
2 2 (5.41%) Java
3 1 (2.70%) C#
3 1 (2.70%) Shell Script
3 1 (2.70%) SQL
Qualifications
1 16 (43.24%) Security Cleared
2 8 (21.62%) SC Cleared
3 5 (13.51%) Cisco Certification
3 5 (13.51%) Microsoft Certification
4 4 (10.81%) MCSA
5 3 (8.11%) CCNA
5 3 (8.11%) CCNP
6 2 (5.41%) A+ Certification
6 2 (5.41%) CCENT
6 2 (5.41%) DV Cleared
6 2 (5.41%) MCSE
6 2 (5.41%) RHCT
7 1 (2.70%) Degree
7 1 (2.70%) ITIL Certification
7 1 (2.70%) JNCIA
7 1 (2.70%) RHCE
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 1 (2.70%) Cyber Essentials
2 1 (2.70%) IASME
System Software
1 13 (35.14%) Active Directory
2 9 (24.32%) VMware Infrastructure
3 3 (8.11%) Hyper-V
3 3 (8.11%) KVM
3 3 (8.11%) VMware ESXi
Systems Management
1 4 (10.81%) Microsoft Intune
2 3 (8.11%) Active Directory Federation Services
2 3 (8.11%) Ansible
2 3 (8.11%) Nessus
2 3 (8.11%) Red Hat Satellite
2 3 (8.11%) vCenter Server
2 3 (8.11%) WSUS
2 3 (8.11%) ZABBIX
3 1 (2.70%) Grafana
3 1 (2.70%) Kubernetes
3 1 (2.70%) SCCM
Vendors
1 12 (32.43%) Juniper
2 11 (29.73%) Microsoft
2 11 (29.73%) VMware
3 7 (18.92%) Cisco
4 6 (16.22%) Red Hat
5 5 (13.51%) Citrix
6 4 (10.81%) Veeam
7 3 (8.11%) Oracle
8 2 (5.41%) F5
8 2 (5.41%) SolarWinds
9 1 (2.70%) Brio
9 1 (2.70%) Fortinet
9 1 (2.70%) Google
9 1 (2.70%) Zscaler